guest relations agent

As a Guest Relations Agent your responsibilities include:

• Providing guests with a memorable experience
• Handling guest interactions and special requests with the highest level of customer service and in a timely manner
• Building a rapport with guests and colleagues
• Providing information about the hotel facilities programs and services
• Providing personalized customer service
• Addressing and escalating customer complaints

To be successful, we are looking for the following:

• Experience in a lifestyle brand
• Work well in a team
• Excellent communication skills
• Fluent in English and Greek
• Experience with PMS system
• Knows how to leave lasting impressions
• Passionate about hospitality with an energetic and polite personality

We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.