The Host/Hostess is the first point of contact for guests, ensuring a warm welcome, smooth seating, and an exceptional front-of-house experience. This role requires excellent interpersonal skills, attention to detail, and the ability to manage guest relations efficiently.

Key Responsibilities:

• Welcome guests warmly upon arrival and create a positive first impression.

• Manage reservations, incoming calls, and emails through the reservation system.

• Communicate with guests to ensure satisfaction with food and service, responding to complaints and providing solutions as needed.

• Maintain cleanliness, hygiene, and order in the front-of-house area.

• Greet and farewell guests upon departure, ensuring a memorable experience.

• Produce and send letters of confirmation for reservations.

• Assist with seating arrangements, special requests, and guest inquiries.

• Provide feedback to management regarding guest experiences and service improvements.

• Perform any additional duties as required by the F&B or Front Office department. 

Requirements:

• Minimum 2 years of experience in a similar position within a 5* hotel or high-end restaurant.

• Excellent command of English; additional foreign languages are an asset.

• Comfortable with technology and reservation systems.

• Strong communication, interpersonal, and problem-solving skills.

• Professional appearance, friendly demeanor, and service-oriented attitude.

• Degree in Hotel and Tourism Management is a plus.

Company offers:

• Fixed Term Contract (season 2026)

• Career development opportunities.

• Excellent working environment.

• Accommodation and meals on all working days.

• Transportation from/to staff houses.