front desk agent– luxury resort, santorini
12 Ιουλ 2026 · Donkey Hotels & Resorts
Περιγραφή Θέσης
A Front Desk Agent in a resort is responsible for creating a welcoming and professional first impression for guests. This role is essential to ensuring a smooth arrival, stay, and departure experience while providing excellent customer service.
Key Responsibilities:
Welcome and greet guests in a warm and friendly manner.
Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction.
Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
Perform all check-in and check-out tasks.
Provide information about the hotel’s facilities, services, and local attractions.
Performing other related front desk agent duties as required by the hotel.
Requirements:
Degree in Hotel Management or Tourism.
Fluency in English and Greek conversation, reading and writing. Knowledge of an additional language will be appreciated.
Previous hotel experience in similar position.
Computer Literacy – Knowledge of OPERA or Fidelio.
Friendly and have a polite personality.
Able to multi-task and use initiative, focusing on guest needs.
With excellent communication skills.
Detail oriented.
Company offers:
Fixed Term Contract (season 2026)
Career development opportunities.
Excellent working environment.
Accommodation and meals on all working days.
Transportation from/to staff houses.
Περιγραφή Εταιρείας
Awarded Greece’s Leading Conference hotel time and again, the Athenaeum InterContinental Athens, owned and managed by Donkey Hotels S.A., is the largest conference hotel in the city with 563 elegantly appointed guest rooms featuring all modern amenities and exceptional design. The dining venues of the Athenaeum InterContinental Athens showcase innovative aesthetics backed by sumptuous tastes and premium levels of service; on the 10th floor of the hotel, the Premiere restaurant boasts award winning cuisine and dazzling views of the Acropolis. Bring your unique charm and passion for sharing personal experiences to everything you do. The InterContinental® brand looks for people: charming, confident, sophisticated and internationally-minded who know what it takes to exceed guest expectations.
Design Properties - Owned and Managed by Donkey Hotels S.A. currently encompass the Semiramis Hotel, Periscope Hotel and NEW Hotel, all situated in Athens as well as the brand new NOŪS, which opened in 2022 on the island of Santorini.
Our biggest investment is in our hotels and in our people. Created in Athens’s prime locations, Design Properties are architectural interventions, in constructive dialogue with their surroundings. Each hotel resembles an art gallery, with impressive works of internationally acclaimed modern art on display.
Περιγραφή Εταιρείας
Awarded Greece’s Leading Conference hotel time and again, the Athenaeum InterContinental Athens, owned and managed by Donkey Hotels S.A., is the largest conference hotel in the city with 563 elegantly appointed guest rooms featuring all modern amenities and exceptional design. The dining venues of the Athenaeum InterContinental Athens showcase innovative aesthetics backed by sumptuous tastes and premium levels of service; on the 10th floor of the hotel, the Premiere restaurant boasts award winning cuisine and dazzling views of the Acropolis. Bring your unique charm and passion for sharing personal experiences to everything you do. The InterContinental® brand looks for people: charming, confident, sophisticated and internationally-minded who know what it takes to exceed guest expectations.
Design Properties - Owned and Managed by Donkey Hotels S.A. currently encompass the Semiramis Hotel, Periscope Hotel and NEW Hotel, all situated in Athens as well as the brand new NOŪS, which opened in 2022 on the island of Santorini.
Our biggest investment is in our hotels and in our people. Created in Athens’s prime locations, Design Properties are architectural interventions, in constructive dialogue with their surroundings. Each hotel resembles an art gallery, with impressive works of internationally acclaimed modern art on display.