receptionist - domes miramare corfu
5 Αυγ 2026 · Domes Resorts
Τι θα κάνεις
- Υποδέχεσαι τους επισκέπτες κατά την άφιξη και διαχειρίζεσαι τις διαδικασίες check-in και check-out με αποτελεσματικότητα.
- Διαχειρίζεσαι κρατήσεις, κατανομή δωματίων και αιτήματα επισκεπτών μέσω τηλεφώνου, email και αυτοπροσώπως.
- Χρησιμοποιείς σωστά τα συστήματα διαχείρισης ξενοδοχείου και ενημερώνεις τα προφίλ των επισκεπτών.
- Συντονίζεσαι με τα τμήματα καθαρισμού, κονσιέρζ και άλλα για την εξασφάλιση άριστης εμπειρίας επισκεπτών.
- Αντιμετωπίζεις άμεσα και επαγγελματικά αιτήματα, ερωτήματα και παραπόνων επισκεπτών.
- Προωθείς επιπλέον υπηρεσίες ξενοδοχείου, αναβαθμίσεις δωματίων και εσωτερικές εμπειρίες.
- Διατηρείς την εμφάνιση και οργάνωση της υποδοχής καθ' όλη τη διάρκεια της βάρδιας.
- Υποστηρίζεις το Front Office Manager σε καθημερινές διοικητικές εργασίες και αναφορές.
Βασικές προϋποθέσεις
- Επικοινωνιακές και διαπροσωπικές δεξιότητες
- Πελατοκεντρική στάση και επαγγελματισμός
- Διαχείριση πολλαπλών εργασιών και προσοχή στη λεπτομέρεια
- Γλωσσομάθεια, κυρίως αγγλικά, επιπλέον γλώσσες προτέρημα
- Συστήματα διαχείρισης ξενοδοχείου (π.χ. Opera)
- Διαχείριση κρατήσεων, διαδικασίες check-in και check-out
- Διαχείριση παραπόνων και upselling
- Συντονισμός με τμήματα και οργανωτικές δεξιότητες
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών.
- Παροχή διαμονής και γευμάτων.
- Εργασιακό περιβάλλον σε ένα από τα πιο εμβληματικά πολυτελή θέρετρα της Ελλάδας.
Περιγραφή Θέσης
As a Receptionist at Domes Miramare Corfu, you will be the first point of contact for our guests, setting the tone for an unforgettable luxury experience. Combining a warm personality with professionalism and attention to detail, you will ensure every guest interaction reflects the high standards that define the Domes brand.
Some of the responsibilities you will be entrusted with:
Welcome guests upon arrival and manage check-in and check-out procedures with efficiency and grace.
Handle reservations, room assignments and guest inquiries via phone, email and in person.
Ensure accurate use of hotel management systems and maintain up-to-date guest profiles.
Coordinate with housekeeping, concierge and other departments to guarantee seamless guest experiences.
Address guest requests, inquiries and complaints promptly and professionally.
Upsell hotel services, room upgrades and in-house experiences to enhance the guest journey.
Maintain the appearance and organization of the front desk area at all times.
Support the Front Office Manager in daily administrative tasks and reporting.
Requirements
Useful to have:
Previous experience in a front office or customer-facing role, ideally in a luxury hotel environment.
Proficiency in English; additional languages are a strong advantage.
Familiarity with hotel management systems (Opera or similar) is preferred.
What you will bring:
Excellent communication and interpersonal skills.
A positive, professional and guest-oriented attitude.
Ability to multitask and remain composed in a fast-paced environment.
Benefits
You will benefit from:
Competitive remuneration package.
Accommodation and meals provided.
A stunning work environment within one of Greece's most iconic luxury resorts.
The opportunity to be part of the Domes family and grow within the Group.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.