pool & beach supervisor - domes of corfu
5 Αυγ 2026 · Domes Resorts
Τι θα κάνεις
- Εποπτεύεις τις καθημερινές λειτουργίες των σημείων Pool & Beach.
- Παρέχεις εξαιρετική εξυπηρέτηση πελατών με επαγγελματισμό και ζεστασιά.
- Αντιμετωπίζεις αποτελεσματικά παράπονα πελατών και διαχειρίζεσαι τυχόν προβλήματα.
- Συντονίζεις τα επίπεδα προσωπικού και τις λειτουργικές ανάγκες για περιόδους αιχμής.
- Διασφαλίζεις την συμμόρφωση με υγειονομικά, ασφαλείας και πρότυπα τροφίμων.
- Παρακολουθείς τη ροή υπηρεσιών, την καθαριότητα και την συνολική παρουσία των περιοχών.
- Ηγείσαι, παρακινείς και υποστηρίζεις την ομάδα Pool & Beach για υψηλές αποδόσεις.
- Διεξάγεις ενημερώσεις βαρδιών και ενημερώνεις την ομάδα για προτεραιότητες.
- Υποστηρίζεις εκπαιδευτικές πρωτοβουλίες για πρότυπα υπηρεσιών και διαδικασίες.
- Ετοιμάζεις και υποβάλλεις καθημερινές αναφορές λειτουργίας και τεκμηρίωσης.
- Βοηθάς στη παρακολούθηση της απόδοσης και στη λειτουργική ανατροφοδότηση.
Βασικές προϋποθέσεις
- 3+ χρόνια εμπειρίας
- Άπταιστα Αγγλικά για επικοινωνία.
- Εμπειρία επίβλεψης στον τομέα Τροφίμων & Ποτών.
- Εμπειρία με Συστήματα POS (MICROS) και βασικές εφαρμογές Η/Υ.
- Άριστη εξυπηρέτηση πελατών και διαχείριση παραπόνων.
- Ηγεσία ομάδας και εκπαίδευση προσωπικού.
- Συμμόρφωση με υγειονομικά & ασφαλείας πρότυπα και διαχείριση λειτουργιών
- Διαχείριση Φιλοξενίας
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών, συνεχής εκπαίδευση και επαγγελματική ανάπτυξη, παροχή στολών, προγράμματα αναγνώρισης εργαζομένων, δυναμικό επαγγελματικό περιβάλλον σε πολυτελή ξενοδοχειακή μάρκα.
Περιγραφή Θέσης
The Pool & Beach Supervisor is responsible for overseeing the daily operations of the Pool and Beach areas, ensuring seamless service delivery and an exceptional guest experience in line with Domes brand standards.
This role combines operational supervision, team leadership, guest engagement and administrative responsibilities, ensuring that service excellence, safety and operational efficiency are consistently maintained.
Some of the Responsibilities
Guest Experience & Satisfaction
Ensure all guests receive professional, warm and personalized service at all times.
Maintain strong visibility in the Pool & Beach areas, proactively addressing guest needs and resolving any concerns promptly.
Handle guest complaints and negative feedback effectively, ensuring proper resolution and follow-up in accordance with company procedures.
Operational Management
Supervise daily Pool & Beach operations, ensuring smooth workflow and adherence to service standards.
Coordinate staffing levels and operational needs to support peak service periods.
Ensure full compliance with hygiene, health & safety, and food safety regulations.
Monitor service flow, cleanliness, and overall presentation of the Pool & Beach areas.
Team Leadership & DevelopmentLead, motivate, and support the Pool & Beach team to achieve high performance and service consistency.
Conduct shift briefings and ensure team members are informed about VIP guests, special requests, and daily operational priorities.
Support training initiatives related to service standards, procedures, and brand values.
Administrative Support
Prepare and submit daily operational reports and end-of-shift documentation, including POS/MICROS reports, voids, house charges and cash handling.
Assist management with performance monitoring, reporting, and operational follow-up.
Requirements
Fluency in English (additional languages will be considered an asset).
Minimum 3 years of experience in a Food & Beverage Supervisory or Leadership role.
Previous experience in a luxury hotel or resort environment is considered a strong advantage.
Proficiency in POS systems (MICROS) and basic computer applications.
High school diploma or equivalent qualification. Ability to work outdoors and perform duties requiring extended standing and movement under varying weather conditions.
Benefits
What We Offer
Competitive remuneration package.
Continuous training and professional development.
Uniforms provided.
Employee recognition programs.
A dynamic and professional working environment within a luxury hospitality brand.
Domes Resorts is an equal opportunity employer.
All applications will be treated in strict confidentiality.
Please note that only short-listed candidates will be contacted.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.