night auditor - domes of corfu
5 Αυγ 2026 · Domes Resorts
Τι θα κάνεις
- Καλωσορίζεις και βοηθάς τους επισκέπτες με check-in και check-out κατά τις νυχτερινές ώρες
- Αντιμετωπίζεις τα θέματα και τις παρατηρήσεις των επισκεπτών με θετική στάση
- Διατηρείς καθαρούς, οργανωμένους και ασφαλείς τους κοινόχρηστους χώρους και τη ρεσεψιόν
- Ανταποκρίνεσαι έγκαιρα σε τηλεφωνικές κλήσεις και email
- Εκτελείς νυχτερινές εργασίες ελέγχου, επαληθεύοντας την ακρίβεια των ημερήσιων εσόδων σε όλα τα τμήματα
- Συμφιλιώνεις και εξισορροπείς μετρητά, πιστωτικές κάρτες και άλλες μορφές πληρωμών
- Ετοιμάζεις και παραδίδεις ημερήσιες αναφορές στη διοίκηση σχετικά με πληρότητα δωματίων, έσοδα και εξοδα
- Παρακολουθείς και διασφαλίζεις την ασφάλεια των εγκαταστάσεων κατά τη νυχτερινή βάρδια
- Επιβλέπεις καταστάσεις έκτακτης ανάγκης και συντονίζεις την αντίδραση με τις αρμόδιες ομάδες
- Βοηθάς σε άλλα τμήματα όπως καθαριότητα ή συντήρηση σε περιπτώσεις έκτακτων αναγκών
Βασικές προϋποθέσεις
- Επικοινωνιακές δεξιότητες και εξυπηρέτηση πελατών για διαχείριση επαφών με επισκέπτες και προσωπικό
- Κατάρτιση αναφορών και αριθμητικές δεξιότητες για έλεγχο οικονομικών και αναλυτικών δεδομένων
- Συστήματα Διαχείρισης Καταλύματος (Opera) για λειτουργίες front office και διαχείριση ξενοδοχείου
- Επίλυση προβλημάτων και προσοχή στη λεπτομέρεια για αντιμετώπιση θεμάτων και διασφάλιση ακρίβειας
- Οργανωτικές ικανότητες και διαχείριση πολλαπλών καθηκόντων υπό πίεση
- Ενημέρωση ασφάλειας για παρακολούθηση και διαχείριση καταστάσεων ασφαλείας
- Διαχείριση Φιλοξενίαςκατά προτίμηση
Παροχές
- Ανταγωνιστικό πακέτο αποδοχών.
- Συνεχής εκπαίδευση & ευκαιρίες ανάπτυξης.
- Φιλικό περιβάλλον εργασίας.
Περιγραφή Θέσης
The Night Auditor at Domes ensures the smooth running of the hotel during the overnight hours. This includes managing guest services, performing daily financial reconciliations, and preparing various reports for the management team. The role combines customer service with end-of-day functions, making it essential for candidates to be detail-oriented, organized, and able to work independently during non-peak hours.
Some of the responsibilities you will be entrusted with:
Welcome and assist guests with check-ins, check-outs, and other inquiries during night hours.
Handle any guest concerns or complaints efficiently and with a positive attitude.
Ensure that the lobby and front desk areas are clean, organized, and secure.
Respond to phone calls, emails, and other communication promptly.
Perform nightly audit tasks, verifying accuracy of daily revenue postings across all departments (rooms, food & beverage, etc.).
Reconcile and balance cash, credit card, and other payment methods.
Prepare and deliver daily reports to management, including room occupancy, revenue, and expense summaries.
Monitor and ensure the security of the premises during the night shift, reporting any suspicious activities.
Oversee emergency situations such as fire alarms or medical emergencies and coordinate with appropriate teams.
Assist in other departments, such as housekeeping or maintenance, if emergencies arise.
Requirements
Useful to have:
Bachelor’s Degree/ Diploma in Hospitality is preferred.
Previous experience in front office or guest services in a luxury hospitality environment.
Knowledge of the English language, a second language will be considered a plus.
Proficiency with property management systems (Opera) and other hotel-related software.
Good Numerical Skills.
What you will bring:
Excellent communication and interpersonal skills for managing interactions with both guests and staff.
Ability to prioritize, work under pressure, and resolve issues quickly and efficiently.
A problem-solving approach with an eye for detail as the ability to think on one’s feet and address challenges
Ability to manage multiple tasks effectively, such as completing audits while attending to guest needs.
Ability to enforce hotel policies while ensuring guest satisfaction.
Benefits
You will benefit from:
Competitive Remuneration Package
Continuous Training & Development opportunities
Friendly Work environment
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.