maintenance manager/προϊστάμενος συντήρησης - santorini

The Maintenance Manager at Domes Resorts is responsible for the day-to-day management and maintenance of the hotel's physical facilities, including guest rooms, public spaces, mechanical systems, and outdoor areas. This role ensures that all equipment and facilities meet health, safety, and quality standards. The Maintenance Manager also supervises the maintenance team, oversees repairs, manages budgets, and ensures a clean and safe environment for guests and employees.

Some of the responsibilities:

Maintenance Operations

• Coordinate and oversee daily maintenance operations, including preventive maintenance schedules, emergency repairs, and work orders.

• Ensure all mechanical systems (HVAC, plumbing, electrical, etc.), as well as structural components, are in optimal working condition.

• Supervise the upkeep of guest rooms, lobbies, kitchens, and outdoor spaces to meet the brand’s cleanliness and functionality standards.

Team Leadership

• Recruit, train, and manage the maintenance staff, including performance evaluations, schedules, and team development.

• Conduct regular safety meetings and training sessions on equipment use, emergency procedures, and workplace safety.

• Promote a positive team environment and encourage continuous improvement in skills and service quality.

Compliance and Safety

• Ensure compliance with all local, state, and federal regulations, including safety codes and health standards.

• Conduct regular safety audits and inspections, addressing any identified risks or deficiencies.

• Keep accurate records of inspections, maintenance logs, and compliance documents for audits or inspections.

Guest Satisfaction

• Respond promptly to guest concerns or issues related to maintenance and provide quick, effective resolutions.

• Collaborate with other departments (e.g., Housekeeping, Front Desk) to ensure seamless guest experiences and prompt resolution of any maintenance issues.

• Continuously assess guest feedback to improve maintenance service quality.

Project Management

• Plan and coordinate property improvement projects, including renovations, upgrades, and installations.

• Develop timelines, source vendors, and manage budgets for projects, ensuring they are completed on time and within budget.

• Collaborate with hotel management to prioritize projects that enhance guest satisfaction and property value.

Requirements

Useful to have:

• Degree/ Diploma in Engineering, Mechanical, Electrician or a related field (preferred).

• Minimum of 5 years in maintenance or facilities management, with at least 2 years in a supervisory role, preferably in the luxury hospitality industry.

• Knowledge of the English language.

• Familiarity with mechanical systems (HVAC, plumbing, electrical, etc.) and infrastructure.

What you will bring:

• Strong leadership and team management abilities, ensuring smooth daily operations and a high standard of guest service across all departments within the Property.

• Excellent communication and interpersonal skills for managing interactions with both guests and staff.

• Knowledge of health and safety regulations.

• Ability to work in a fast-paced environment and handle pressure with professionalism.

• A problem-solving approach with an eye for detail as the ability to think on one’s feet and address challenges.

Benefits

You will benefit from:

• Competitive Remuneration Package.

• Indefinite Contract.

• Continuous learning and development opportunities.

• Friendly work environment.