head waiter/waitress - makris athens
5 Αυγ 2026 · Domes Resorts
Τι θα κάνεις
- Χαιρετάς και υποδέχεσαι τους πελάτες με φιλικό και θερμό τρόπο, συνοδεύοντας τους στα τραπέζια τους
- Ευχαριστείς και αποχαιρετάς τους πελάτες, εκφράζοντας ενθουσιασμό για την επόμενη επίσκεψη
- Εξασφαλίζεις άμεση και ευγενική εξυπηρέτηση καθόλη τη διάρκεια του γεύματος, καλύπτοντας τις ανάγκες και προτιμήσεις των πελατών
- Παρέχεις πληροφορίες για το μενού και απαντάς σε ερωτήσεις σχετικά με φαγητό και ποτά
- Καταχωρείς παραγγελίες και συναλλαγές στο σύστημα POS κατά την παραγγελία
- Ολοκληρώνεις το κλείσιμο βάρδιας στο τερματικό POS και κάνεις καταμέτρηση μετρητών και πιστωτικών καρτών
- Διατηρείς τον χώρο του εστιατορίου καθαρό και οργανωμένο τόσο στο μπροστινό όσο και στο πίσω μέρος
- Συντονίζεις με την κουζίνα και το bar για την έγκαιρη παράδοση φαγητού και ποτών
- Επικοινωνείς με την κουζίνα για ερωτήσεις μενού, αλλεργίες, διατροφικές ανάγκες και ειδικές παραγγελίες
Βασικές προϋποθέσεις
- 1+ χρόνια εμπειρίας
- Εξυπηρέτηση Πελατών και Επικοινωνιακές Δεξιότητες
- Σύστημα Ταμείου (POS) και Διαχείριση Μετρητών και Πιστωτικών Κάρτων
- Κανονισμοί Υγείας, Ασφάλειας και Υγιεινής
- Οργανωτικές Δεξιότητες και Ομαδικός Συντονισμός
- Γνώσεις Τροφίμων και Ποτών
- Διαχείριση Φιλοξενίαςκατά προτίμηση
Παροχές
- Ανταγωνιστικό Πακέτο Αμοιβών, Συνεχής Εκπαίδευση & Ανάπτυξη, Φιλικό Περιβάλλον Εργασίας
Περιγραφή Θέσης
At Domes Resorts the Head Waiter/Waitress provides excellent customer service and ensures an enjoyable dining and drinking experience for Makris’ guests. The ideal candidate will be responsible for taking orders, serving food and beverages, and attending to guests' needs throughout their meal.
Some of the responsibilities:
Greet and welcome guests promptly in a warm and friendly manner, escort them to their tables.
Thank and give fond farewell to guests conveying anticipation for their next visit.
Ensure prompt and courteous service throughout the meal, attending to guests' needs and preferences.
Provide menu information and answer questions about food and drinks.
Record transactions/orders in Point of Sales (POS) systems at the time of order.
Perform shift closing on the Point of sales (POS) terminal and tally cash and credit card settlements.
Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
Coordinate with the kitchen and bar staff to ensure timely delivery of food and beverages.
Communicate with the kitchen regarding any menu questions, as well as additional meal requirements, allergies, dietary needs and special requests.
Requirements
Useful to have:
High School degree or vocational training in a similar field is preferred.
A minimum of 1 year of experience in a similar role in a luxury hospitality environment will be an asset.
Good knowledge of health, safety, and sanitation regulations.
Conversational English level and familiarity with POS system.
What you will bring:
Ability to work under pressure and handle multiple tasks simultaneously.
Excellent planning and organizational skills.
Ability to build relationships, internally and externally, within their department and between their department and the rest of the team.
Proactive way of managing and organizing with an eye to detail.
Communication and interpersonal skills for better service.
Benefits
You will benefit from:
Competitive Remuneration Package
Continuous Training & Development opportunities
Friendly Work environment
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
Περιγραφή Εταιρείας
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.