assistant housekeeping manager - aulus chania

The Assistant Housekeeping Manager/ Housekeeping Supervisor at Domes Resorts oversees the daily housekeeping operations, ensuring that cleanliness standards and guest satisfaction are met. This individual supervises housekeeping team members, coordinates cleaning schedules, assists in managing supplies, and provides hands-on support to the team.

Some of the responsibilities:

• Assist in recruiting, training, and supervising housekeeping Team Members.

• Coordinate work schedules, assign cleaning tasks, and monitor performance to ensure efficiency and quality.

• Conduct daily briefings, communicate hotel policies, and ensure team members adherence to health and safety standards.

• Meticulously inspect guest rooms, corridors, and public areas to ensure they meet the hotel’s cleanliness and appearance standards.

• Maintain records of room and area inspections and identify areas for improvement.

• Assist in managing the inventory of cleaning supplies, linens, and guest amenities.

• Monitor stock levels, request restocking as needed, and coordinate with suppliers.

• Respond promptly to guest requests, inquiries, and complaints related to housekeeping.

• Work closely with the front desk, maintenance, and other departments to address guest needs and special requirements.

• Ensure compliance with hotel policies, health and safety regulations, and sanitation guidelines.

• Conduct regular training on safe cleaning practices, proper handling of chemicals, and emergency procedures.

• Maintain accurate housekeeping records, including cleaning schedules, inventory usage, and staff attendance.

Requirements

Useful to have:

• High school diploma or equivalent; additional training or certification in hospitality management is a plus.

• Minimum of 3 years in housekeeping in supervisory role within a luxury hotel environment.

• Knowledge of the English language.

• Familiarity with cleaning procedures, chemical handling, and equipment use.

What you will bring:

• Strong leadership and team management abilities, ensuring smooth daily operations and a high standard of guest service across all departments within the Property.

• Excellent communication and interpersonal skills for managing interactions with both guests and staff.

• Planning and prioritizing tasks.

• Ability to work in a fast-paced environment and handle pressure with professionalism.

• A problem-solving approach with an eye for detail as the ability to think on one’s feet and address challenges.

Benefits

You will benefit from:

• Competitive Remuneration Package

• Continuous Training & Development opportunities

• Friendly Work environment