manager, accounts receivable

The Accounts Receivable Manager will be responsible for overseeing and managing all aspects of the accounts receivable function within our organization. The primary objective is to ensure accurate and timely invoicing, collection, and reconciliation of customer accounts. Additionally, the Accounts Receivable Manager will play a key role in building and leading a high-performing AR team to support the company's growth and financial objectives.

Key Responsibilities:

• Develop and implement effective processes and procedures for the accounts receivable function, ensuring compliance with internal controls and accounting standards.

• Manage the day-to-day operations of the AR department, including billing, invoicing, and account reconciliation.

• Review and approve customer invoices, credit memos, and adjustments to ensure accuracy, completeness, and adherence to contractual terms and company policies.

• Monitor accounts receivable aging reports and follow up on overdue accounts, working closely with sales, customer service, and other internal stakeholders to resolve billing discrepancies and disputes.

• Lead the collections efforts along with the Credit Control team, including developing collection strategies, managing collection activities, and negotiating payment arrangements with delinquent customers.

• Analyze AR trends and metrics, such as DSO (Days Sales Outstanding) and bad debt reserves, to identify areas for improvement and implement strategies to optimize cash flow and reduce aged receivables.

• Provide leadership, guidance, and support to the AR team, including hiring, training, performance evaluation, and professional development.

• Collaborate with cross-functional teams, including sales, finance, operations, and legal, to streamline processes, resolve issues, and drive continuous improvement in AR operations.

• Prepare periodic reports and analyses for management, including AR aging reports, collections forecasts, and bad debt analysis, to support decision-making and financial planning.
  

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field. CPA or equivalent certification preferred.

• 5 years of progressive experience in accounts receivable, with at least 3 years in a supervisory or managerial role.

• Strong understanding of accounting principles, revenue recognition, and credit management practices.

• Experience with accounting software and ERP systems; proficiency in NetSuite is preferred.

• Excellent communication and interpersonal skills.

• Proven leadership abilities, with a track record of building and developing high-performing teams.

• Analytical mindset with strong problem-solving skills and attention to detail.

• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access