associate director, hr experience | emea

Deel is looking for a strategic and experienced leader to launch and oversee a newly established HR Operations function. As Associate Director, you will play a foundational role in building and scaling this service, setting regional goals and operational frameworks that align with Deel’s global standards and growth strategy.

You are a strong fit if you’ve successfully built or scaled HR operations in a fast-paced, high-growth environment, have experience managing senior-level team members, and bring a strategic mindset to problem-solving and team development. This is an exciting opportunity to shape a new function from the ground up and contribute directly to Deel’s global expansion.

Role Description

• Capacity planning and workforce management & AOP.

• Setting up regional goals and OKRs and ensuring the achievement of company and team goals.

• Providing accurate reporting to the Global Lead for workforce management and capacity planning.

• Managing the final stages of hiring and negotiating job offers.

• Managing regional compensation and overseeing successful training completion for new team members.

• Addressing employee complaints and ensuring the quality of communication and solutions for their team members.

• Maintaining global culture and environment within the team

• Overseeing day-to-day operations, job performance for the team and conducting individual performance reviews and reports on metrics

Qualifications

• 14+ years of experience in global HR, Total Rewards, or Benefits operations management in a leadership or regional management capacity.

• Demonstrated experience designing, implementing, and scaling HR operations across multiple countries or regions.

• Strong knowledge of global HR practices, statutory requirements, and compliance frameworks.

• Strong analytical and data interpretation skills; ability to translate data into actionable insights and business cases.

• Proven ability to lead and develop regional strategies aligned with business objectives and legal standards.

• Experience managing vendors, brokers, and third-party administrators effectively.

• HR or Benefits-specific certifications preferred

• Familiarity with tools like JIRA, Zendesk, or other ticketing and case management platforms is a plus.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access