junior technical support engineer

Our FinTech project is one of the largest Greek banks headquartered in Athens, Greece, with approximately 18.5 thousand employees in 8 countries in Greece and South East Europe, which offers a full range of financial products and services to approximately 5.6 mn customers. Total assets of the Group amounted to €82.2 bn, net loans to €48.3 bn and customer deposits to €39.3 bn. We implement all the re-engineering to cutting edge technologies, all the applications in FinTech Sector, from Architecture to new mobile application services in the Greek Market.

Responsibilities:

• Investigate and manage identified issues (troubleshooting) using technical tools.

• Provide 1st level support for digital banking products.

• Collaborate with technical implementation teams to resolve issues.

Requirements:

• Basic knowledge of Back-End programming (e.g., C#, APIs).

• Experience using testing & troubleshooting tools (e.g., Postman).

• Strong communication and problem-solving skills.

• Quick learning ability and solid technical understanding.

Let’s talk about us:

• Hybrid working model

• A competitive salary

• Signing Bonus

• Brand new equipment

• Exciting & friendly work environment

• Career & competencies’ development

• Continuous learning & development experience based on infinity model through Code.Hub’s Code.Learn

• L&D plan for your career improvement

• A truly open, inclusive, and competitive-free environment to grow your skills and have fun!

• Internal competitions & rewards.

Let’s talk about Code.Hub-ers:

• You are eligible to free LinkedIn trainings

• You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction

• Training & Tech Mentor for your induction

• Unlimited access to LinkedIn Learning platform (1st semester)

• Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College

• Private Health Insurance

• Performance planning each six months and each two years planning of promotion

• Free Lunch/Snack every day & Cocktail Fridays @ our offices

• Referral Bonus