it & infrastructure manager

Are you an experienced IT professional with a strong background in managing infrastructure and support operations? Do you possess expertise in virtualization, Active Directory, AWS and Azure cloud, team management, contract handling, VMware, network, and IP telephony? If so, they have an exciting opportunity for you to join their team as an IT Infrastructure and Support Manager.

What Will You Need to Do: 

• Lead and manage the IT infrastructure and support team, ensuring efficient and effective delivery of services to internal stakeholders.
• Oversee the design, implementation, and maintenance of the company’s IT infrastructure, including virtualization, servers, storage, network devices, and telephony systems.
• Manage and support Active Directory, ensuring proper user access control and security protocols.
• Collaborate with cross-functional teams to deploy and manage cloud-based solutions on AWS and Azure platforms.
• Develop and implement IT policies, procedures, and standards to ensure compliance, security, and scalability.
• Provide technical expertise and guidance to resolve complex infrastructure and support issues, serving as a subject matter expert.
• Manage vendor relationships and contracts, ensuring service level agreements (SLAs) are met and costs are optimized.
• Plan and execute IT projects, including upgrades, migrations, and deployments, while adhering to project timelines and budgets.
• Conduct regular system audits and ensure disaster recovery and business continuity plans are in place and tested.
• Stay updated with industry trends and emerging technologies, making recommendations for their integration to enhance the company’s IT infrastructure.

What Will You Bring:

• Bachelor’s degree in computer science, Information Technology, or a related field. Relevant certifications are a plus.
• Proven experience (X years) in IT infrastructure management, including virtualization, Active Directory, AWS and Azure cloud platforms, VMware, network, and IP telephony.
• Strong knowledge of contract handling and vendor management, ensuring compliance and optimizing costs.
• Proficient in team management, with the ability to lead and motivate a diverse group of IT professionals.
• Excellent problem-solving skills and the ability to troubleshoot complex issues in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and deliver IT projects within defined timelines and budgets.
• Solid understanding of IT security principles and best practices.
• Exceptional communication and interpersonal skills to collaborate effectively with stakeholders at all levels.

What They Offer:

• Competitive & performance based remuneration
• Meal Vouchers
• Medical & Life Insurance Plan
• New experiences within a multinational environment and global teams
• Team spirit environment with passion for technology
• Development opportunities within a market-leading, fast-growing organization