drink equipment asset specialist
Coca-Cola HBC
Ελλάδα
Ελλάδα
Αορίστου
Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα
Στο χώρο εργασίας
Πλήρης απασχόληση
Περιγραφή Θέσης
We are seeking a Drink Equipment Asset Specialist to take first-line responsibility for both Coffee and Draught Beer service operations. This role is ideal for a passionate professional with strong knowledge in both areas and the ambition to grow within the organization. The ideal candidate will play a key role in driving service excellence, sharing expertise, and continuously improving operational standards. This person will actively monitor and support both internal and external processes to ensure outstanding customer service and robust operational control in Coffee and Draught Beer services.
Key Accountabilities:
- Manage efficiently technical operational model covering pre-installation, installation, and after-sales technical support for Coffee and Draught Beer equipment.
- Manage technical service organization, including 3rd-party service providers and distributors.
- Control and evaluate the performance of service providers using key business indicators (KBIs) and Service Level Agreements (SLAs).
- Monitor customer service quality and perform regular on-site audits, providing feedback and improvement proposals.
- Ensure that equipment and processes align with business growth and market needs, contributing to the annual business plan.
- Keep technicians and the organization updated on equipment modifications, market trends, and service organization performance.
- Support training and development initiatives related to Coffee and Draught Beer operations and asset profitability.
- Maintain effective communication with our Business Unit stakeholders and Group DEO.
- Keep operational cost controlled
Essential Criteria:
- University or Technical degree.
- Very good command of the English language.
- Excellent communication skills.
- Experience in the Draught Beer and/or Coffee business.
- Customer-oriented and customer-centric mentality.
- Continuous improvement and process optimization mindset.
- Strong computer literacy, including Microsoft Office (Word, Excel, PowerPoint).
- Ability to set standards for performance management.
- Good knowledge of cost controlling and financial understanding.
Desirable Criteria:
- Degree preferably in Engineering or Logistics.
- Experience in 3PL management.
- Experience in project and change management.
Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα
Στο χώρο εργασίας
Αορίστου
Πλήρης απασχόληση
Περιγραφή Εταιρείας
We bottle and sell the beverages of The Coca-Cola Company exclusively in our 29 markets and partner with other beverage businesses to also sell their brands. With over 100 brands covering eight categories – sparkling, water, juices, ready-to-drink tea, energy, plant-based, premium spirits and coffee, we help our customers delight consumers with the drink they want, when and where they want it, around the clock. These brands cater to a growing range of tastes with a wider choice of healthier options, premium products and increasingly sustainable packaging. Sustainability is integrated within every aspect of our business. It is fundamental to our business strategy, which aims to create and share value with all of our stakeholders. This defines how we run our business, carry out our activities and develop our relationships. In doing so, we foster an open and inclusive work environment with our 33,000+ employees who share a passion for serving our customers and communities and building a more positive environmental impact.
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