sous maître
26 Ιουλ 2026 · Atrium Hotels & Resorts
Τι θα κάνεις
- Χαιρετάς και συνοδεύεις τους πελάτες με επαγγελματική και θετική στάση
- Επιβλέπεις τη ροή των πελατών στο εστιατόριο
- Διαχειρίζεσαι τις κρατήσεις και την ομάδα service
- Οργανώνεις και προγραμματίζεις προτεραιότητες για ισορροπημένο φόρτο εργασίας
- Εστιάζεις στην ποιότητα υπηρεσιών και τις οικονομικές/κοστολογικές στοχεύσεις
- Επικοινωνείς με την κουζίνα και το προσωπικό σερβιρίσματος
- Διατηρείς την ατμόσφαιρα του εστιατορίου, όπως φωτισμό, μουσική, καθαριότητα, υγιεινή
- Επιλύεις ερωτήματα και παράπονα πελατών με ενεργό τρόπο
- Συμβουλεύεις τους πελάτες για το μενού και τις επιλογές ποτών
- Οργανώνεις ειδικές εκδηλώσεις και εορτασμούς για τους πελάτες
- Προωθείς ειδικές εκδηλώσεις εντός του καταστήματος
Βασικές προϋποθέσεις
- Γνώση Φιλοξενίας και Δεξιότητες σχέσεων με πελάτες
- Γνώση Τροφίμων & Ποτών, Γνώση κρασιού και Γνώση κοκτέιλ
- Άριστη επικοινωνία και Δεξιότητες παρουσίασης
- Δεξιότητες ηγεσίας και Οργανωτικές δεξιότητες
- Ικανότητα πολλαπλών εργασιών και Ικανότητα διαχείρισης πίεσης
- Προσοχή στη λεπτομέρεια, Επαγγελματισμός και Κριτική σκέψη
- Άπταιστη γνώση Αγγλικών
- Hospitalityκατά προτίμηση
Περιγραφή Θέσης
Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.
Applicant’s main accountabilities:
Greet and escort guests with a professional and positive attitude.
Oversee the flow of guests within the restaurant.
Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.
Focus on service quality as well as economic/cost targets.
Liaise between kitchen staff and floor staff.
Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.
Oversee and pro-actively deal with guest queries and complaints.
Advise guests on menus & beverage choices.
Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).
Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).
Applicant’s main qualifications:
Hospitality education will be appreciated.
Experience in a similar position in 4 or 5 star luxury hotels.
A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.
Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.
Applicant’s main capabilities and values:
Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail
Organizational and multitasking abilities
Professionalism / Responsibility
Critical thinking and Results orientation
Leadership skills and team spirit
A natural ability and confidence to sell/promote.
Exceptional communication and presentational skills
Περιγραφή Εταιρείας
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.
Περιγραφή Εταιρείας
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.