facility management associate (alpha real estate services)
28 Ιουλ 2026 · Alpha Bank
Τι θα κάνεις
- Συντονίζεις της ροές εργασίας για συλλογή και τεκμηρίωση αιτημάτων υπηρεσιών
- Αναθέτεις εργασίες σε κατάλληλους εργολάβους και παρακολουθείς την έγκαιρη ολοκλήρωση τους
- Διαχειρίζεσαι την καθημερινή εκκαθάριση χρεώσεων υπηρεσιών και υποστηρίζεις την αναφορά σε τμήματα και ενδιαφερόμενους
- Καταγράφεις τα αιτήματα υπηρεσιών στις εφαρμογές IT της εταιρείας με ακριβή τεκμηρίωση
- Ορίζεις το εύρος εργασιών, συλλέγεις προσφορές και αναθέτεις εργασίες σύμφωνα με τα SLAs σωστής συντήρησης
- Επιβλέπεις την απόδοση των εργολάβων σύμφωνα με τα SLAs προληπτικής συντήρησης
- Επιβλέπεις την εκτέλεση των εργασιών συντήρησης και αναφέρεις τα αποτελέσματα
- Συμμετέχεις στην ανάπτυξη του ετήσιου προϋπολογισμού επίπεδου ιδιοκτησίας για χρεώσεις υπηρεσιών
- Ελέγχεις και διευθετείς τις πληρωμές χρεώσεων υπηρεσιών
- Επικοινωνείς με δημοτικές οργανώσεις για τη διακανονισμό τοπικών φόρων και εξασφαλίζεις τα σχετικά πιστοποιητικά
Βασικές προϋποθέσεις
- Facility Management και Vendor Management με συντονισμό εργολάβων και παρόχων υπηρεσιών
- Preventive Maintenance και Corrective Maintenance σύμφωνα με Service Level Agreements
- Service Request Management με τεκμηρίωση και διαχείριση αιτημάτων
- Data Collection και Data Analysis για βελτιστοποίηση κόστους και διαχείριση αποθεμάτων
- Incident Management Processes και Technical Documentation
- Communication Skills, Collaboration και Stakeholder Coordination σε επιχειρησιακό περιβάλλον
- Business Administration / Engineering / Related Field
Παροχές
- Φιλικό και συνεργατικό περιβάλλον εργασίας που υποστηρίζει την ανάληψη πρωτοβουλιών και δράσης.
- Κουλτούρα εστιασμένη στη μάθηση και τη συνεχή ανάπτυξη.
- Ανταγωνιστικός μισθός, παροχές και ευέλικτες επιλογές εργασίας.
Περιγραφή Θέσης
As a Facility Management Associate, you will be responsible for supporting preventive and corrective maintenance activities across the assets under the Company’s management. The role contributes to the coordination of service requests, contractor management, and the efficient execution of maintenance works, ensuring timely delivery and compliance with service level agreements.
What you will be doing
Coordinate work streams related to the collection and documentation of incoming service requests, assign tasks to appropriate contractors, and follow up to ensure timely completion
Manage day-to-day settlement of service charges and support reporting to relevant departments and stakeholders
Receive and record service requests in the Company’s IT applications, ensuring accurate documentation
Define the scope of works, collect offers, and assign tasks in line with corrective maintenance service level agreements (SLAs)
Supervise contractors’ performance in accordance with preventive maintenance SLAs
Oversee the execution of maintenance works and report on outcomes
Participate in the development of the annual property-level budget for service charges
Review and arrange the payment of service charges
Liaise with municipal organizations for the settlement of local taxes and ensure receipt of relevant certificates
What you need to have
A Bachelor’s degree in Business Administration, Engineering, or a related field
Up to three (3) years of working experience in relevant roles
Solid understanding of facility management and vendor management practices, including coordination of contractors and service providers
Strong data collection and analysis capabilities, supporting cost optimization and inventory management
Understanding of incident management processes and technical documentation practices
Strong communication, collaboration, and stakeholder coordination skills in operational environments
Proactive mindset with attention to detail and critical thinking when managing service requests and maintenance activities
What we offer
It’s all about our people. At Alpha Bank Group, you will enjoy:
A friendly and collaborative working environment that supports taking initiative and action
A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
Flexible working options
A competitive salary and benefits
Περιγραφή Εταιρείας
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
Περιγραφή Εταιρείας
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.