business center relationship manager
11 Σεπ 2026 · Alpha Bank
Τι θα κάνεις
- Ενισχύεις τις σχέσεις με μεσαίες επιχειρήσεις καλύπτοντας τις ανάγκες τους
- Αναζητάς νέους πελάτες μαζί με τη διεύθυνση του Business Center για αύξηση του πελατολογίου
- Διαχειρίζεσαι παράπονα πελατών παρέχοντας ποιοτικές υπηρεσίες
- Παρακολουθείς την οικονομική κατάσταση των πελατών και λαμβάνεις μέτρα σε περιπτώσεις καθυστερήσεων ή δυσμενών δεδομένων
- Συμμετέχεις στην προσέλκυση καταθέσεων και την προώθηση χρηματοοικονομικών προϊόντων και υπηρεσιών
- Συνεργάζεσαι με άλλες τράπεζες και εταιρείες για ομαλή εξυπηρέτηση πελατών και εντοπισμό ευκαιριών cross-selling
- Υποστηρίζεις την ανάπτυξη cross-selling σε συνεργασία με τις επιχειρησιακές μονάδες και εταιρείες του ομίλου
- Ετοιμάζεις αναφορές πελατολογίου κατόπιν αιτήματος των διευθύνσεων της τράπεζας
- Εκτελείς τον προϋπολογισμό που αφορά τους πελάτες σου
Βασικές προϋποθέσεις
- 3+ χρόνια εμπειρίας
- Διαχείριση σχέσεων πελατών και αξιολόγηση αναγκών πελατών
- Διαχείριση παραπόνων και παροχή υψηλού επιπέδου υπηρεσιών
- Παρακολούθηση οικονομικής απόδοσης πελατών και εκτέλεση προϋπολογισμού
- Πωλήσεις και δημιουργία εσόδων με έμφαση σε χρηματοοικονομικά προϊόντα
- Cross-selling και συνεργασία με άλλες επιχειρησιακές μονάδες
- Προετοιμασία αναφορών και δεξιότητες συνεργασίας
- Διοίκηση Επιχειρήσεων / Χρηματοοικονομικά / Οικονομικά / Τραπεζική / Λογιστική / Μαθηματικά / Στατιστική / Μηχανικήκατά προτίμηση
Παροχές
- Φιλικό και συνεργατικό εργασιακό περιβάλλον.
- Κουλτούρα που στηρίζεται στη μάθηση και συνεχή ανάπτυξη.
- Ευέλικτες επιλογές εργασίας και ανταγωνιστικός μισθός με παροχές.
Περιγραφή Θέσης
As Business Center Relationship Manager, you are responsible for enhancing the relationships with medium-sized business, by addressing customers’ needs, dealing with complaints and offering the best possible services, as well as for implementing actions to achieve Business Area’s financial targets.
What you will be doing
Contribute to professional relationships with customers and checks their financial performance by identifying customers’ potential needs for financial products and services
In collaboration with the Business Center Manager or Assistant Manager, searche for new customers to generate revenue for products / services and increase customer portfolio
Assist in handling any customer issues and complaints by providing high-quality services
Monitor the financial statement of the customers of their responsibility, adverse data and any delays and takes the necessary actions accordingly
Participate in the attraction of deposits and the promotion of financial products, asset management products and other banking services, considering the specific requirements of their customers and the current market conditions
Participate in actions with other Bank Business Areas, the Branch Network and Group Companies in order to provide seamless service to the Business Center’ s customers in a timely manner and take advantage of cross-selling opportunities that may arise
Participate in the development of cross selling sales, in cooperation with Bank’s Business Areas and Group Companies
Prepare reporting material for the Business Center clientele as requested by various Divisions of the Bank
Responsible for the execution of the Budget applicable to his/her clientele
What you need to have
A bachelor’s degree in Business, Finance, Economics, Banking, Accounting or in any scientific (e.g., mathematics, statistics) or engineering fields
A master’s degree in related field would be considered an asset
At least three (3) years of professional experience in client facing / client-servicing roles
What we offer
It’s all about our people. At Alpha Bank, you will enjoy:
A friendly and collaborative working environment that supports taking initiative and action
A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
Flexible working options
A competitive salary and benefits
Περιγραφή Εταιρείας
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
Περιγραφή Εταιρείας
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.