Responsibility to staff and direct the team to:

• Manage the center ensuring high quality business activities with maximum quality, service and profitability for the organization.
• Understands that the center's profits and achievements are reflected in all its operations and activities– including relationships and risk management
• Meet your targets and those of the team as a whole
• Manage the smooth running of the team
• Contribute to the training and development of the results-driven team to achieve revenue targets in line with business plans
• Maintain overall center responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations and insert as applicable e.g. Best Practice Guidelines, ISO certification

Day to day responsibilities agreed with your manager to include:

• Manage, direct and monitor the overall performance of the center
• Maintain and improve mechanisms for center activities, including surveying and measuring the operations, process, outcomes and profitability and disseminate feedback to the appropriate internal entities
• Direct the development of plans for the center to include management to achieve targets
• Developing plans for the center's progress and growth
• Subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
• Reporting (content and format as agreed) monthly as agreed
• Delegate authority and responsibility to team with supervision, accountability and review
• Set an example for team members of commitment, center process and activities, work ethics and habits and personal character
• Maintain accurate records
• Responsibly use resources and control expenses to meet agreed budgetary controls
• Adhere to all organization policies and procedures
• Interact and co-operate with all members of the organization, its suppliers and customers
• From time to time, you may be expected to be part of special projects as are reasonably required of your job role

Job requirements

• At least 3 years of experience in a similar role
• Bachelor's degree in business administration & management
• Excellent verbal and written communication skills both in Greek and English
• Good understanding of business process and management, requirements and dynamics
• Proficient in using MS Office
• Proven ability to drive effectively a center and team
• Ability to coach and develop others
• Excellent interpersonal, organizational and communication skills
• Ability to work in flexible hours

What We Offer

• Attractive salary package and bonus scheme
• Private Health Insurance
• Professional skill development
• Excellent professional environment
• Ongoing career growth and skill development