business lounge customer services agent
Aegean Airlines
Σπάτα
Σπάτα
Φυσική παρουσία
Αερομεταφορές
Αορίστου
Πλήρης
Περιγραφή Θέσης
There is currently a job opening for “Business Lounge Customer Services Agent” in Athens International Airport. First impressions count, so a friendly, courteous, and efficient person is what we are looking for to meet and greet our customers. If you have a passion for making people feel welcome and take pride in providing outstanding customer experience, this role is for you.
What you will do:
Welcome customers upon entrance and confirm their eligibility for access
Guide customers through the product and services offered in the Lounge as well as the available areas and the seats availability
Act as the point of reference for customers who need assistance or information about their journey or travel arrangements
Demonstrate extensive knowledge of the premises and the airport to make the most suitable recommendations and/or provide precise answers to customers concerning their journey
Understand customer’s needs and provide them with personalized solutions
Demonstrate excellent knowledge of our products offering and our Loyalty scheme
Upsell additional services, when appropriate
Respond to clients’ complaints in a timely and professional manner finding the appropriate solution
Liaise with our housekeeping staff to ensure all areas are clean, tidy, and fully furnished to accommodate customers’ needs
Liaise with our catering suppliers to ensure customer satisfaction from the buffet and offerings
You fit, if you cover the following requirements:
Bachelor’s degree
Proven experience in customer service will be considered an asset
Fluency in oral and written Greek and English
Flexible to work on shifts
And you have competence in:
Communicating effectively in a structured manner
Multitasking and time-management
Resolving issues with a customer-focused orientation
Teamwork and collaboration
Thinking in a proactive way
Following company’s rules and procedures, demonstrating commitment
Flexibility and adaptability
If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:
A working environment where you feel valued and appreciated
Excellent career and development opportunities within the organization
Flight tickets
Private health insurance scheme
If this looks like an interesting opportunity for you,
send us your application now!
Φυσική παρουσία
Αερομεταφορές
Αορίστου
Πλήρης
Περιγραφή Εταιρείας
Οι άνθρωποί μας
Στην AEGEAN oι άνθρωποι αποτελούν διαχρονικά την πιο σημαντική πτυχή της δραστηριότητάς της. Το ανθρώπινο δυναμικό της αποτελείται από περισσότερους από 2.500 εργαζόμενους, που με μεθοδικότητα, μεράκι και ομαδικότητα καινοτομούν και προσφέρουν νέες πρωτοποριακές υπηρεσίες στον σύγχρονο επιβάτη.
Ευκαιρίες στην AEGEAN
Αναζητάς μια καριέρα στον τομέα αερομεταφορών και έχεις πάθος για ό,τι κάνεις; Εάν θέλεις να συμμετάσχεις στο όραμα της AEGEAN και να ταξιδέψεις μαζί μας στο συναρπαστικό κόσμο των αερομεταφορών, σε προσκαλούμε να ανακαλύψεις όλες τις διαθέσιμες ευκαιρίες στελέχωσης. Γίνε μέλος της ομάδας μας τώρα και ξεκίνησε ένα μοναδικό ταξίδι στην AEGEAN!
Our people
At AEGEAN, people have always been our greatest asset. Our team consists of over 2,500 members who work together with passion and commitment to provide new, innovative and pioneering services to our passengers.
Opportunities at AEGEAN
Are you an aspiring professional and an aviation enthusiast? If you wish to be part of AEGEAN’s vision and to travel with us to the exciting world of aviation, we invite you to explore the available career opportunities. Join our team now and embark on a unique journey with AEGEAN!