Περιγραφή Θέσης
As Service Engineer, you will be responsible for providing support for one or more applications under management of our team for our client. You will start by becoming familiar with applications, solutions and architectures, with the support of our technical teams, and gradually undertake the support activities with the objective of recovering incidents, minimize disruption and continuously improve the quality of the applications.
Responsibilities:
- Review and understand incidents raised by business or operations teams
- Perform investigation using processes and tools at your disposal, but also using your critical thinking and technical awareness
- Coordinate with application teams for root cause analysis and escalation for defect resolution
- Coordinate with infrastructure and other technical teams for investigation of non-application related issues
- Communicate with business and other stakeholders to ensure accuracy of information and ongoing updates
- Update and report on status of ongoing incidents according to priority
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Qualifications
WHO WE´RE LOOKING FOR?
- Bachelor’s degree in Computer Science, Information Systems or similar relevant degree
- Experience as a developer, systems analyst or systems administrator
- Experience with one or more of the following technologies/applications is desired:
- Azure, Kubernetes, Microservices, Java, Spring boot, JavaScript
- Databases (incl. NoSQL)
- Integration architectures, web services, REST, SOAP
- Salesforce
- SAP
- Knowledge of monitoring and logging tools such as Grafana
- Excellent communication skills in both Greek and English
WHAT´S IN IT FOR YOU?
- Competitive salary and benefits, including but not limited to life/health insurance, performance-based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts
- Continuous hard and soft skills training & development through global platforms & local academy
- Career coaching and mentorship to help you manage your career and develop professionally
- Ongoing strengths and skills-based evaluation process
- Various opportunities to develop your career across a spectrum of clients, industries and projects
- Diverse and inclusive culture
- Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)
- Under our Brain Regain initiative, extra relocation benefits may apply
Πληροφορική
Υβρυδική
Αορίστου
Πλήρης απασχόληση
Περιγραφή Εταιρείας
Η Accenture αποτελεί κορυφαία εταιρεία παροχής υπηρεσιών προς επιχειρήσεις σε παγκόσμιο επίπεδο, προσφέροντας ολοκληρωμένες λύσεις στους τομείς στρατηγικής και συμβουλευτικής, διαδραστικών υπηρεσιών, τεχνολογίας και επιχειρησιακών λειτουργιών, ενσωματώνοντας ψηφιακές δυνατότητες σε όλο το φάσμα των υπηρεσιών της. Συνδυάζει απαράμιλλη εμπειρία και εξειδικευμένες δεξιότητες σε περισσότερους από 40 κλάδους, αξιοποιώντας το μεγαλύτερο παγκόσμιο δίκτυο κέντρων Προηγμένης Τεχνολογίας και Ευφυών Λειτουργιών. Διαθέτοντας 514.000 στελέχη και εξυπηρετώντας πελάτες σε περισσότερες από 120 χώρες, η Accenture προωθεί τη διαρκή καινοτομία με στόχο να βοηθήσει τους πελάτες της να βελτιώσουν την απόδοσή τους και να δημιουργήσουν βιώσιμη αξία στους οργανισμούς τους. Για περισσότερες πληροφορίες, επισκεφθείτε τον ιστότοπό της στη διεύθυνση https://www.accenture.com/gr-en/
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