quality assurance & fresh produce qc manager

The Quality Assurance & Fresh Produce QC Manager will lead quality assurance and food safety execution across stores and distribution centres (DCs), while ensuring best-in-class fresh produce quality control across the end-to-end supply chain. This role supervises teams of QC specialists for fresh categories (fruits and vegetables, meat, fish) and manages internal/external audit resources to maintain compliance, reduce waste, and protect customer trust.

What you will focus on

• Lead and develop the Stores/DC QA and Fresh QC organisation: set objectives, allocate workload, coach teams, and standardise inspection and reporting methods

• Own store and DC quality, food safety and legal compliance programmes: internal audits, site inspections, hygiene verification, and corrective action management

• Plan and manage audit readiness for competent authority inspections and third-party certification audits (e.g., ISO certification), ensuring timely closure of findings

• Define and continuously improve fresh quality specifications (F&V, meat, fish) and acceptance criteria; ensure alignment with buying specs and supplier capabilities

• Implement end-to-end freshness monitoring across the supply chain: inbound checks, DC handling/storage standards, store execution, and DSD/local producer assessments

• Oversee supplier certification requirements for fresh categories (e.g., food safety standards, local producer assessments) and support investigations of quality/food safety issues

• Drive reduction of fresh waste and claims through root-cause analysis, and operational improvements with Logistics, Merchandising and Suppliers

• Design and deliver quality/food safety training for store and DC teams (with HR/Training and Operations), including onboarding and refresher programmes

• Maintain effective governance and reporting: KPIs (e.g., audit scores, non-conformities, waste/shrink drivers, freshness conformance), trend analysis and action tracking

• Act as escalation point for major quality/food safety incidents in stores/DC; coordinate investigations, containment actions, communications, and lessons learned

Who we are looking for

• Degree in Food Science Technology, Chemistry or relevant. Alternatively, a Bachelor followed by a Food Technology Master Degree 

• A minimum of five years’ experience in Quality Management within Food industry or consulting firm 

• Demonstrated skills in quality management systems (e.g. ISO 22000, ISO 9001, BRC, IFS, HACCP System ELOT 1416) 

• Fluency in English language, both oral and written

• Excellent knowledge of MS Office

The value you bring

• Stakeholder Management and Collaboration | Constructively challenge and collaborate effectively with internal and external stakeholders

• Results Orientation | Be on top of tasks and bring high end, customer-driven results

• Leading Others | Empower and develop others – reinforce and influence

• Critical & Analytical Thinking | Effectively analyze all related information to quickly conclude on sustainable solutions

• Enact Change | Take bold initiatives to enable change, encourage new ideas and innovative solutions 

We care for you 

• Competitive remuneration package

• A buddy to support you during onboarding

• Free lunch meals in our restaurant

• Unlimited access to LinkedIn Learning programs

• Health insurance

• Available parking

• Company car (according to company policy)

• Wellbeing Program

A place where everyone belongs

All our candidates and employees are treated with respect and equality, regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law.

As part of our commitment to inclusion and equality, we have signed the Diversity Charter Greece , we are certified with the SHARE Equality Label and we are members of LEAD Network, recognizing our tangible actions toward a truly inclusive work environment.

*All applications are treated with utmost confidentiality