L'Oréal Groupe

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The brands La Roche-Posay, Vichy, CeraVe make a difference to the lives of millions of consumers by improving the health and beauty of their skin and hair, through every stage of life by leading the way in skin care innovation, offering safe and effective products and services that deliver their promises. We invest heavily in research and development, and co-create our products with health professionals, scientists and the 90,000 dermatologists we visit around the world.&nbsp;If you are passionate about digital growth, you want to enter our team and invent the way with us, you are you thrilled about omni-channel and multi brand strategy that will enable us satisfy consumers wherever they are nowadays and you care about collaborating with passionate colleagues, serving communities, and acting for the planet, please join us! Our mission is to make a positive impact on people's lives. We are driven by human values of trust, respect, and authenticity. Our teams work in a dynamic, supportive environment and work on meaningful projects that are changing the future of medical beauty.&nbsp;You will be based in Patra &amp; will be visiting Dermatologists, General Practitioners or Pediatricians Western Greece, Epirus and Ionian Island regions. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You will…&nbsp;<ul><li>Build and apply a concrete plan according to brands strategy and products portfolio in the territory&nbsp;</li><li>Communicate to health practitioners all relevant scientific and product information</li><li>Become the strong link between the brands and the visited physicians in the territory&nbsp;</li><li>Achieve goals while maintaining a high level of ethics and integrity</li></ul>&nbsp;You have…<ul><li>A university degree in Life Sciences</li><li>Ideally 1-3 years of solid professional experience as a Medical Representative</li><li>Excellent communication skills, you are trustworthy and results- driven</li><li>Excellent command of MS office (Word, Excel and PowerPoint) &amp; Digital skills</li><li>A valid driving license&nbsp;</li><li>Fluency in Greek&nbsp;</li><li>Interest to join a challenging working environment</li><li>The ability to work in an autonomous way and take initiatives, while being well organized and able to perform under demanding periods &nbsp; &nbsp;&nbsp;</li></ul>&nbsp;We offer:&nbsp;<ul><li>A competitive remuneration package according to professional experience, combined with performance bonus</li><li>Company car, i-pad &amp; mobile phone</li><li>Additional private medical insurance</li><li>Participation in the L’Oreal World Profit Sharing program</li><li>Excellent career opportunities in a multinational team</li></ul>

Medical Representative, Patras

As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize.&nbsp;&nbsp;Responsibilities· &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience·&nbsp; &nbsp; &nbsp; &nbsp;Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling·&nbsp; &nbsp; &nbsp; &nbsp;Support daily operations at point of sales (POS) activities·&nbsp; &nbsp; &nbsp; &nbsp;Follow brand CRM procedures to recruit and retaining customers·&nbsp; &nbsp; &nbsp; &nbsp;Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability·&nbsp; &nbsp; &nbsp; &nbsp;Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;·&nbsp; &nbsp; &nbsp; &nbsp;Responsible to acknowledge/record all customer complain and issues·&nbsp; &nbsp; &nbsp; &nbsp;Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS·&nbsp; &nbsp; &nbsp; &nbsp;Develop and maintain positive relationship with department store floor managers·&nbsp; &nbsp; &nbsp; &nbsp;Using live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:&nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)·&nbsp; &nbsp; &nbsp; &nbsp;Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store·&nbsp; &nbsp; &nbsp; &nbsp;Strong customer service mindset·&nbsp; &nbsp; &nbsp; &nbsp;Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s·&nbsp; &nbsp; &nbsp; &nbsp;Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate·&nbsp; &nbsp; &nbsp; &nbsp;Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store·&nbsp; &nbsp; &nbsp; &nbsp;Digitally savvy – you pick up digital tools quickly and know how to be effective using social media·&nbsp; &nbsp; &nbsp; &nbsp;Embrace change as this role has room to grow and so does the successful candidate·&nbsp; &nbsp; &nbsp; &nbsp;Convey passion and master story telling verbally and through your writing·&nbsp; &nbsp; &nbsp; &nbsp;Connect with our clients to provide good solutions and after sales/clientele· &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays (except Christmas day) We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!&nbsp;

Beauty Advisor for Luxury Products Division (Patra)

As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize.&nbsp;&nbsp;Responsibilities· &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience· &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling· &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities· &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers· &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability· &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;· &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues· &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS· &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managers· &nbsp; &nbsp; &nbsp; Using live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:&nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)· &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store· &nbsp; &nbsp; &nbsp; Strong customer service mindset· &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s· &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate· &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store· &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media· &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate· &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing· &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele· &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays (except Christmas day) We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!

Beauty Advisor for Luxury Products Division (Athens)

As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp; &nbsp; Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize. &nbsp; &nbsp; Responsibilities · &nbsp; &nbsp; &nbsp; Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience&nbsp; · &nbsp; &nbsp; &nbsp; Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling&nbsp; · &nbsp; &nbsp; &nbsp; Support daily operations at point of sales (POS) activities&nbsp; · &nbsp; &nbsp; &nbsp; Follow brand CRM procedures to recruit and retaining customers&nbsp; · &nbsp; &nbsp; &nbsp; Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability&nbsp; · &nbsp; &nbsp; &nbsp; Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures &nbsp; · &nbsp; &nbsp; &nbsp; Responsible to acknowledge/record all customer complain and issues&nbsp; · &nbsp; &nbsp; &nbsp; Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS&nbsp; · &nbsp; &nbsp; &nbsp; Develop and maintain positive relationship with department store floor managersUsing live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store&nbsp; If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas: &nbsp;· &nbsp; &nbsp; &nbsp; Previous experience in customer service (preferably in the Beauty sector)&nbsp; · &nbsp; &nbsp; &nbsp; Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store&nbsp; · &nbsp; &nbsp; &nbsp; Strong customer service mindset&nbsp; · &nbsp; &nbsp; &nbsp; Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s&nbsp; · &nbsp; &nbsp; &nbsp; Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate&nbsp; · &nbsp; &nbsp; &nbsp; Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store&nbsp; · &nbsp; &nbsp; &nbsp; Digitally savvy – you pick up digital tools quickly and know how to be effective using social media&nbsp; · &nbsp; &nbsp; &nbsp; Embrace change as this role has room to grow and so does the successful candidate&nbsp; · &nbsp; &nbsp; &nbsp; Convey passion and master story telling verbally and through your writing&nbsp; · &nbsp; &nbsp; &nbsp; Connect with our clients to provide good solutions and after sales/clientele&nbsp; · &nbsp; &nbsp; &nbsp; Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays&nbsp; We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait t&nbsp;position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp; &nbsp; With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 29.8 billion euros in 2019. As the world’s leading beauty company, L’Oréal is present across

Beauty Advisor for Luxury Products Division

L’Oréal Dermatological Beauty Greece is looking for the Beauty Advisor to join the Business Development team and contribute to the exceptional service at the store customers, achieving sell out business targets and driving brand awareness.You will…<ul><li>Demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience.</li><li>Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling.</li><li>Support daily operations at the point of sales (POS) activities.</li><li>Follow brand CRM procedures to recruit and retaining customers.</li><li>Maintaining the offline point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability.</li><li>Master POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;</li><li>Be responsible to acknowledge/record all customer complain and issues.</li><li>Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS</li><li>Develop and maintain positive relationship with department store floor managers.</li></ul> You have…&nbsp;<ul><li>Previous experience in customer service (preferably in the Beauty sector)</li><li>Strong customer service mindset</li><li>Convey passion and master story telling&nbsp;</li><li>Connect with our clients to provide good solutions and after sales/clientele</li><li>Ability to work flexibility during retail hours</li><li>Cooperative approach and team spirit&nbsp;</li><li>Agility and resilience&nbsp;</li><li>MS office familiarity and systems &amp; tools literacy&nbsp;</li></ul>&nbsp;We are looking for our Beauty Advisor to start in as soon as possible.&nbsp;We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!

Beauty Advisor, Dermatological Beauty Division

If you are passionate about digital growth, you want to enter our team and invent the way with us, you are you thrilled about omni-channel and multi brand strategy that will enable us satisfy consumers wherever they are nowadays and you care about collaborating with passionate colleagues, serving communities, and acting for the planet, please join us! Our mission is to make a positive impact on people's lives. We are driven by human values of trust, respect, and authenticity. Our teams work in a dynamic, supportive environment and work on meaningful projects that are changing the future of medical beauty.&nbsp;You will be based in Thessaloniki &amp; will be visiting Dermatologists, General Practitioners or Pediatricians in Thessaloniki and a part of northern Greece.&nbsp;&nbsp;&nbsp;You will…&nbsp;<ul><li>Build and apply a concrete plan according to brands strategy and products portfolio in the territory&nbsp;</li><li>Communicate to health practitioners all relevant scientific and product information</li><li>Become the strong link between the brands and the visited physicians in the territory&nbsp;</li><li>Achieve goals while maintaining a high level of ethics and integrity</li></ul>&nbsp;You have…<ul><li>A university degree in Life Sciences</li><li>Ideally 1-3 years of solid professional experience as a Medical Representative</li><li>Excellent communication skills, you are trustworthy and results- driven</li><li>Excellent command of MS office (Word, Excel and PowerPoint) &amp; Digital skills</li><li>A valid driving license</li><li>Fluency in Greek&nbsp;</li><li>Interest to join a challenging working environment</li><li>The ability to work in an autonomous way and take initiatives, while being well organized and able to perform under demanding periods &nbsp; &nbsp;&nbsp;</li></ul>&nbsp;We offer:&nbsp;<ul><li>A competitive remuneration package according to professional experience, combined with performance bonus</li><li>Company car, i-pad &amp; mobile phone</li><li>Additional private medical insurance</li><li>Participation in the L’Oreal World Profit Sharing program</li><li>Excellent career opportunities in a multinational team</li><li>A thrilling experience! At L'Oréal we empower people who are ready to take on challenging endeavors, to defend their convictions, to be resilient and to leave their own mark. So, if you do identify your professional profile and character with this opportunity, do apply and you will find support along the way!</li></ul>&nbsp;

Medical Representative, Thessaloniki

As a Brand Engagement and A&amp;I Manager you will be responsible to develop, drive and execute a consumer engagement strategy across A&amp;I, PR and eventing, to cultivate brand reputation, enhance brand image, and drive advocacy.You will be responsible for 2 main areas:&nbsp;Engagement• &nbsp; &nbsp; &nbsp;Develop, drive and execute a consumer engagement strategy across A&amp;I, PR and eventing, aligned with brand equity and objectives and target audience insights.• &nbsp; &nbsp; &nbsp;Develop and execute a content strategy that aligns with the brand's voice and resonates with the target audience across various platforms.• &nbsp; &nbsp; &nbsp;Build engagement &amp; loyalty across social media platforms &amp; communities• &nbsp; &nbsp; &nbsp;Collaborate with cross-functional teams to integrate engagement initiatives across the consumer journey and ensure a cohesive brand experience.• &nbsp; &nbsp; &nbsp;Drive Shared Learning sessions for BU team &amp; wider community on key topics e.g. social insights, media trends etc.Advocacy &amp; Influence&nbsp;• &nbsp; &nbsp;&nbsp;Define and implement a brand-specific A&amp;I strategy that outlines its role within the broader media mix, identifies key influencer personas, and incorporates CMO &amp; CDMO recommendations.• &nbsp; &nbsp; &nbsp;Identify, vet, and manage relationships with key influencers and brand advocates, building strong partnerships and ensuring compliance with brand guidelines.• &nbsp; &nbsp; &nbsp;Develop and execute impactful A&amp;I campaigns that resonate with the target audience and drive measurable results, including amplification via paid media (branded content).• &nbsp; &nbsp; &nbsp;Monitor, analyze, and optimize A&amp;I activation performance using data-driven insights to maximize ROI and inform future campaigns.• &nbsp; &nbsp; &nbsp;Act as the guardian of the brand communication’s consistency &amp; relevancy to leverage brand love.• &nbsp; &nbsp; &nbsp;Adapt press releases &amp; key content assets.• &nbsp; &nbsp; &nbsp;Oversee end-to-end influencer cooperation, contracts &amp; execution of local shoots.&nbsp;You have…&nbsp;• &nbsp; &nbsp;&nbsp;4-6 years of relevant experience in a similar or associated role; experience in end-to-end influencer campaign management, event production and/or advocacy projects management.• &nbsp; &nbsp; &nbsp;Bachelor or master’s degree in Marketing, Communications, Public Relations, or relevant field will be considered a plus.• &nbsp; &nbsp; &nbsp;Solid understanding of the social media landscape &amp; passion for digital, including topics like influencers advocacy, creative content creation and social commerce.&nbsp;• &nbsp; &nbsp; &nbsp;Established press &amp; influencers relationships. Community management, strong ability to cooperate and liaise with advertising &amp; PR agencies, internal &amp; external partners.• &nbsp; &nbsp; &nbsp;Creative thinking, attention to detail &amp; ability to act as a project manager for cross-functional teams to deliver a high level of creativity &amp; accuracy.• &nbsp; &nbsp; &nbsp;Excellent Communication, cooperation &amp; presentation skills.• &nbsp; &nbsp; &nbsp;Excellent command of the Greek &amp; English Language (written &amp; verbal).&nbsp;You are…• &nbsp; &nbsp; &nbsp;Strategic. &nbsp; In the way of thinking &amp; having the ability to react and adapt quickly, following the market needs.• &nbsp; &nbsp; &nbsp;Entrepreneurial. Every single day, you spot opportunities to shake things up and change the world for the better.• &nbsp; &nbsp; &nbsp;Driver. There’s no blueprint for the future. You’ll have to design it.• &nbsp; &nbsp; &nbsp;Only human. You’ll screw up sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.• &nbsp; &nbsp; &nbsp;Ambitious. You crave success and we’ll support you all the way. That way, we all win.• &nbsp; &nbsp; &nbsp;Respectful. Whether you’re talking to our CEO or anyone else, you treat everyone the same.•&nbsp; &nbsp; &nbsp;One of the gangs. Even if you’re Superman or Wonder Woman, you recognize that teams are the real heroes. And so do we.• &nbsp; &nbsp; &nbsp;Open. To new ways of doing things. To other people’s (sometimes crazy) ideas.• &nbsp; &nbsp; &nbsp;Agile. Consumer products run really fast and our reaction needs to be faster, more proactive and efficient!• &nbsp; &nbsp; &nbsp;You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are.Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!&nbsp;&nbsp;

Brand Engagement and A&I Manager Lancome, Luxury Products Division

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

L'Oréal Groupe

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