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L’Oréal LDB Greece is looking for a&nbsp;Medical Business Analyst&nbsp;to join the medical team and help to develop and improve performance of the medical representatives team in the fastest growing division, reporting to the Medical Manager. You will…&nbsp;Provide data analysis to optimize Medical Visit and Medical Relations processes and enable overall digital transformation of the Medical Function. This includes managing key tools, implement medical studies to unlock critical insights, and collaborating effectively with diverse stakeholders while actively participating in the global community to contribute to its evolution and ensure local adaptations.Deploy and administrate crm / clm tools for medical representatives (veeva)&nbsp;•&nbsp; &nbsp;&nbsp;Handles customers data and territory management (user profiles, roles, validation rules, territory alignment, …)•&nbsp; &nbsp;&nbsp;Loads data via Data loader - template (accounts, users, product catalog)&nbsp;•&nbsp; &nbsp;&nbsp;Helps with medical detailing plan creation (data extraction, loading of the Multi-Channel Cycle Plan)&nbsp;•&nbsp; &nbsp;&nbsp;Creates advanced coaching reports and surveys&nbsp;•&nbsp; &nbsp;&nbsp;Controls administrative procedures compliance•&nbsp; &nbsp;&nbsp;Creates reports (Power BI) and dashboards&nbsp;Deliver, implement reports and monitor of medical representatives’ effectiveness to achieve key business objectives&nbsp;•&nbsp; &nbsp;&nbsp;Gathers and analyses medical landscape data &amp; insights to support definition of healthcare professionals’ segments&nbsp;•&nbsp; &nbsp;&nbsp;Performs data analysis (sales activities, prescription panels, barometers, …)&nbsp;•&nbsp; &nbsp;&nbsp;Supports with the development, implementation monitoring and reporting of bonus schemes for field team&nbsp;•&nbsp; &nbsp;&nbsp;Develops and drives Segmentation &amp; Targeting based on sources of appropriate data. Adapts the segmentation to balance investments and geographical needs for each business unit•&nbsp; &nbsp;&nbsp;Monitors data analysis to optimize ROI of sales team / marketing action plan&nbsp;•&nbsp; &nbsp;&nbsp;Champion digital transformation initiatives within the department, identifying opportunities for innovation and process improvement.&nbsp;•&nbsp; &nbsp;&nbsp;Implement and manage new digital tools (Power App solutions) and technologies to enhance productivity and collaboration.&nbsp;Manage medical sizing tool: tool maintenance, yearly review•&nbsp; &nbsp;&nbsp;Updates the medical sizing for annual business planning•&nbsp; &nbsp;&nbsp;Proposes changes to field team structure and size using the tool•&nbsp; &nbsp;&nbsp;Keeps overview, documentation and log of data input and assumptions in the model&nbsp;Provide medical management with business intelligence insights in accordance with the multichannel medical strategy of the division&nbsp;•&nbsp; &nbsp;&nbsp;Defines and monitors the performance indicators for each channel (reach, commitment versus face-to-face contact and contact frequency)•&nbsp; &nbsp;&nbsp;Proposition of new, analysis of existing and synthesis of various survey data to capture market reality&nbsp;•&nbsp; &nbsp;&nbsp;Works closely with Medical Relations and Communication Manager and makes suggestions to optimize the ROI and increase the level of prescriptions and recommendations•&nbsp; &nbsp;&nbsp;Proposes how to improve the tools&nbsp;•&nbsp; &nbsp;&nbsp;Competitor and digital monitoring especially regarding digital medical trends&nbsp;Ensure that all internal staff concerned are trained in the tools and take them onboard You have…&nbsp;•&nbsp; &nbsp;&nbsp;Degree in Business/Science•&nbsp; &nbsp;&nbsp;Sales Force Excellence qualification or 1 - 2 years’ experience in a Sales Force Excellence role, in pharmaceutical company or agency.•&nbsp; &nbsp;&nbsp;In-depth knowledge of CRM reporting systems preferably Veeva CRM•&nbsp; &nbsp;&nbsp;Organization, multi-tasking and project management skills•&nbsp; &nbsp;&nbsp;High level of computer literacy with in-depth knowledge and efficiency in Excel and PowerPoint and mapping packages&nbsp;•&nbsp; &nbsp;&nbsp;Experience of working as part of cross-functional teams•&nbsp; &nbsp;&nbsp;Strong communication, leadership and project execution and delivery skills essential&nbsp; You are…Strategic.&nbsp;&nbsp;In the way of thinking &amp; having the ability to react and adapt quickly, following the market needs.Entrepreneurial.&nbsp;Every single day, you spot opportunities to shake things up and change the world for the better.Driver.&nbsp;There’s no blueprint for the future. You’ll have to design it.Only human.&nbsp;You’ll screw up sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.Ambitious.&nbsp;You crave success and we’ll support you all the way. That way, we all win.Respectful.&nbsp;Whether you’re talking to our CEO or anyone else, you treat everyone the same.One of the gangs.&nbsp;Even if you’re Superman or Wonder Woman, you recognize that teams are the real heroes. And so, do we.Open.&nbsp;To new ways of doing things. To other people’s (sometimes crazy) ideas.You.&nbsp;You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel right at home whoever you are. Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!&nbsp;

Medical Business Analyst, L'Oréal Dermatological Beauty Division

Are you passionate about marketing on luxury products?&nbsp;Then joining L’Oréal Luxury Product Division Marketing Structure, in the role of “Product Manager” might be the opportunity that you’ve been looking for!At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.Now we are looking for a Product Manager for Lancôme!You will…<ul><li>Own the delivery of brand media plan (TV, Press, OOH, Digital, Partnerships etc.) in collaboration with partner agencies including media assets.</li><li>Build corresponding Strategy for products &amp; categories.</li><li>Define the annual launch plan and hallmark opportunities leading to consumer recruitment and loyalty.</li><li>Own the responsibility of forecasting for new launches, working closely with Demand Planning.</li><li>Create and manage the delivery of product artworks, liaising with Zone, DMI and Legal &amp; Brief the Offline &amp; Online Activation team and Brand Engagement team.</li><li>Share knowledge with the team, to deliver Internal Buzz for launches &amp; update the team on Results (Sell out tracking).</li><li>Analyze performance, tracking ROI and working closely with finance on the profitability of products range.</li><li>Participate in key meetings to present launches such as Monthly Commercial Meetings, new commers’ inductions, etc.</li><li>Support the Brand Business Manager in building strategic presentations such as Zone and Budget.</li><li>Connect with zones &amp; DMI to leverage consumers insights &amp; products portfolio.</li><li>Competitor monitoring.</li></ul>&nbsp;If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:<ul><li>4 - 6 years of experience in marketing, preferably in beauty sector or the FMCG industry&nbsp;</li><li>Expertise in skincare, fragrance and / or make up will be an asset</li><li>Digital savvy</li><li>You can easily navigate from a detailed to a topline view</li><li>You have excellent communication &amp; collaboration skills&nbsp;</li><li>You are both creative and an experienced Excel-user who likes to work with numbers</li><li>You have excellent presentation skills</li><li>You are detail oriented and organized in your daily work&nbsp;</li><li>You are fluent in both Greek &amp; English</li></ul>&nbsp;We are looking for our new Product Manager Luxury Division to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!&nbsp;Moreover, you are:<ul><li>You.&nbsp;And you’re true to yourself. We cherish diversity so you’ll feel at home whoever you are</li><li>Entrepreneurial.&nbsp;Every single day, you spot opportunities to change the world for the better</li><li>Ambitious.&nbsp;You crave success and we’ll support you all the way. That way, we all win</li><li>One of the gang.&nbsp;You recognize that great things are achieved only in a team</li><li>Open.&nbsp;To new ways of doing things. To other people’s (sometimes crazy) ideas</li><li>Agile.&nbsp;Fast acting to respond to dynamically changing world in the innovative yet relevant manner</li></ul>Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!&nbsp;

Product Manager Lancôme Fragrance & Make Up, Luxury Products Division

Our Management Trainee Program is open again offering a tremendous opportunity to work in financial analysis and&nbsp;develop the skills of the future.&nbsp;In this role, working closely with the Controlling team, you will build and monitor financial budget and trends and collaborate with marketing/commercial teams by providing finance performance analysis for specific brands/channel/customers. Are you ready for one of a kind fast-track management development program for young talents who are passionate to grow their career in L'Oréal as the world leader in Beauty?&nbsp; &nbsp;What can you expect from Management Trainee Program:&nbsp;<ul><li>In the 18-month program, you will undertake several missions that will enable you to discover the Beauty business. You will work with the most exciting teams and you will be an integral member with YOUR ambitious and fulfilling mission from DAY1.&nbsp;</li><li>You will experience new agile ways of working with emphasis in cooperation, learning agility and growth mindset.</li><li>In this program you will build a solid expertise at your assigned field, and you will develop strong collaboration and soft influencing skills.&nbsp;</li><li>Your tailor-made development track is guaranteed to give your career an excellent head start.&nbsp;</li><li>You will continuously learn to better grasp market vibes and you will be in connection with the field teams having also the opportunity to experience the market.</li><li>You will have all the support to kick-off the most inspiring career just one click ahead.&nbsp;</li><li>This is a full-time entry-level job and not an internship.</li></ul>&nbsp;&nbsp;What will be your job actually?&nbsp;You will:<ul><li>Execute, report and follow up budget, financial trends and actuals finance results in line with Group’s standards, guidelines and deadlines.</li><li>Drive data quality &amp; controls on your area of responsibility by leverage financial systems usage (SAP, BOOST, COMPASS).</li><li>Collaborate with marketing/commercial stakeholders by analyzing division brands/channels/customers finance performance against T/B and/or forecast and propose actions to maintain budgetary objectives.</li><li>Actively contribute to the Finance transformation journey to optimize processes, enhance efficiency and drive financial performance resulting in value creation for the organization.</li></ul>&nbsp;Who are we looking for?&nbsp;<ul><li>A Finance graduate with ideally two-years work experience</li><li>Advanced computer skills, agility in finance reporting tools (Magnitude, SAP, Contacts) will be considered an asset</li><li>Strong analytical skills, attention to detail &amp; perfect execution, focused on problem-solving</li><li>Ability to collaborate with different stakeholders with strong emphasis on teamwork</li><li>Strong communication (Greek &amp; English) and interpersonal skills</li><li>Adventurous, driven with entrepreneurial spirit; a creative problem solver, naturally curious to explore the jobs of the future, with an open mind</li><li>L’Oréal Brandstorm participant, even if not selected for the finals, BIG PLUS</li></ul>&nbsp;Moreover, you are:<ul><li>Strategic.&nbsp;In the way of thinking &amp; having the ability to react and adapt quickly, following&nbsp;the market needs.</li><li>Entrepreneurial.&nbsp;Every single day, you spot opportunities to shake things up and change the world for the better.</li><li>Driver.&nbsp;There’s no blueprint for the future. You’ll have to design it.</li><li>Only human.&nbsp;You’ll screw up sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.</li><li>Ambitious.&nbsp;You crave success and we’ll support you all the way. That way, we all win.</li><li>Respectful.&nbsp;Whether you’re talking to our CEO or anyone else, you treat everyone the same.</li><li>One of the gangs.&nbsp;Even if you’re Superman or Wonder Woman, you recognize that teams are the real heroes. And so, do we.</li><li>Open.&nbsp;To new ways of doing things. To other people’s (sometimes crazy) ideas.</li><li>You. You’re real. And you’re true to yourself. We cherish and celebrate diversity, so you’ll feel&nbsp;right at home whoever you are.</li></ul>&nbsp;&nbsp;Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!&nbsp;

Management Trainee Program in Finance by L'Oréal

Are you a Store Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Store Manager will be based in NYX PM Store, and shall be employed on a full time basis. The most important goal of the Store Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;&nbsp;<ul><li>Assumes overall responsibility of the store.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Store Manager is in charge of the training of team.&nbsp;</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community&nbsp;</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;WE ARE LOOKING FOR:&nbsp;<ul><li>&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic</li><li>A proven people management and leadership track record</li><li>A first degree in management or in a related area of study would be an asset</li><li>Excellent use of MS Word and Excel</li><li>The excellent command of the English language is a must</li><li>A strategic line of thought and a solid business understanding</li><li>Proven ability to solve independently moderate to complex issues that may come up</li><li>Flexible and showing initiative with a minimum guidance</li><li>Excellent planning and organizational skills</li><li>Passion for beauty!</li></ul>&nbsp;In NYX PM, we believe that being a desired employer means offering more than tangible benefits. Our management values work life balance, flexibility, efficiency, responsive and friendly customer service. We are just as committed to our employees as we are to our customers. We listen to employees’ ideas and interests and we constantly strive to build a culture that fosters creativity, productivity and efficiency. We offer a fun and open environment throughout our offices to welcome idea sharing, communication, collaboration and teamwork.&nbsp;&nbsp;Are you ready to join the most edgy brand and be part of NYX PM Tribe?&nbsp;Apply now!

NYX PM Store Manager - Patras

Do you want to work for the world’s largest beauty company?&nbsp;Do you want an exciting and diverse job in an international and dynamic working environment? Do you want to be challenged and developed within your area of expertise? Then you might be just the talent we are looking for to strengthen our marketing team in Luxury Products Division (Lancôme, Yves Saint Laurent, Giorgio Armani, Biotherm, Helena Rubinstein, Kiehl’s, Ralph Lauren, Cacharel, Victor &amp; Rolf, Mugler, Azzaro, Prada, etc.)&nbsp;Beauty Advisor for Luxury DivisionAre you passionate about luxury products?Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.Now we are looking for a Beauty Advisor!&nbsp;You will…As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp;&nbsp;Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize.&nbsp;&nbsp;Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support daily operations at point of sales (POS) activities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow brand CRM procedures to recruit and retaining customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible to acknowledge/record all customer complain and issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain positive relationship with department store floor managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in customer service (preferably in the Beauty sector)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong customer service mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Digitally savvy – you pick up digital tools quickly and know how to be effective using social media·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Embrace change as this role has room to grow and so does the successful candidate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Convey passion and master story telling verbally and through your writing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Connect with our clients to provide good solutions and after sales/clientele·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays (except Christmas day)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!&nbsp;What’s in it for you?&nbsp;We offer you an exciting position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp;With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 29.8 billion euros in 2019. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail and branded retail. Research and innovation, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world and attract one billion new consumers in the years to come. L’Oréal’s sustainability commitment “L’Oréal for the Future” sets out ambitious sustainable development objectives across the Group’s value chain.&nbsp;

Beauty Advisor Luxe Athens

Are you passionate about luxury products?Then joining L’Oréal Luxury Product Division Retail Structure, in the role of “Beauty Advisor” might be the opportunity that you’ve been looking for!At L’Oréal Luxury Products Division (LLD), we create offline and online brand experiences that make our customers the center of our iconic brand universe. We make the customer the hero of our brand story. Every day we push boundaries in the world of traditional and digital strategies to advance the brand building, the retail excellence and the digital engagement creating real emotion through memorable brand experiences and creative marketing initiatives.Now we are looking for a Beauty Advisor!&nbsp;You will…As a Beauty Advisor, you will provide exceptional service in store customers whilst achieving business targets and driving brand awareness. You have a real passion for communicating.&nbsp;&nbsp;Training will be provided for this role but passion, product knowledge and the ability to learn digital tools quickly must be skills you are ready to utilize.&nbsp;&nbsp;Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to demonstrate fundamental product knowledge (features, benefits, usage) and application techniques. Provide service and beauty advice to create positive customer experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Generate sales to achieve sales target by applying brand selling method, product knowledge and able to follow basic service flow. Maximize selling opportunity by link-selling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support daily operations at point of sales (POS) activities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Follow brand CRM procedures to recruit and retaining customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining the point of sale quality and merchandising: maintain appearance and cleanliness of the POS, merchandising, ensure on shelf product availability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Masters POS system (e.g. IPPOS; MS outlook etc.) and operation procedures&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible to acknowledge/record all customer complain and issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate to Counter / Field Manager useful information about competition, clients or all other key events occurring at POS·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop and maintain positive relationship with department store floor managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Using live chat, social media, and virtual teleconsultations you will act as a brand ambassador, targeted on your product sales just as when you are in store If you feel excited by this job opportunity, then go through the below job criteria and you are one step closer to joining L’Oréal Hellas:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous experience in customer service (preferably in the Beauty sector)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exceptional written communication skills with an ability to share the same empathy and guidance that customers expect in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong customer service mindset·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Self-motivated to work remotely and meet or exceed targets, using reporting tools to track against KPI’s·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership over the questions you are required to respond to, doing so effectively and in a timely manner while knowing when to escalate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong time management and organizational skills to manage high volume of online interaction as well as continuing this in store·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Digitally savvy – you pick up digital tools quickly and know how to be effective using social media·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Embrace change as this role has room to grow and so does the successful candidate·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Convey passion and master story telling verbally and through your writing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Connect with our clients to provide good solutions and after sales/clientele·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to work flexibility during retail hours, which is likely to include evenings, weekends, and holidays (except Christmas day)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We are looking for our new BA to start in as soon as possible. We are reviewing applications and inviting for interviews on a rolling basis, so do not wait to apply!&nbsp;What’s in it for you?&nbsp;We offer you an exciting position with great challenges and opportunities including an individual career plan, an extensive catalogue of e-learnings, competitive personnel benefits, modern offices, and a dynamic working environment with engaged and passionate colleagues.&nbsp;With its unique international portfolio of 34 diverse and complementary brands, the Group generated sales amounting to 29.8 billion euros in 2019. As the world’s leading beauty company, L’Oréal is present across all distribution networks: mass market, department stores, pharmacies and drugstores, hair salons, travel retail and branded retail. Research and innovation, are at the core of L’Oréal’s strategy, working to meet beauty aspirations all over the world and attract one billion new consumers in the years to come. L’Oréal’s sustainability commitment “L’Oréal for the Future” sets out ambitious sustainable development objectives across the Group’s value chain.&nbsp;&nbsp;Does it sound like you? #weareloreal and we are thrilled to receive your CV and potentially meet you!

BEAUTY ADVISOR Thessaloníki 204219

As a Beauty Advisor you are the face of NYX Professional Make Up and the first point of contact with the customer.&nbsp;This role requires a sense of service as you assist the customer with finding the product or service that is perfect for them.&nbsp;You will be responsible for driving retail sales within your counter and working as a team to hit counter targets.&nbsp;You must have a passion for make-up, excellent make up artistry techniques and to love being social and meeting people! Master Category Knowledge<ul><li>Have a full understanding of all NYX Professional Make Up products and services</li><li>Attend, engage and participate in all brand training, and implement afterwards</li><li>Monitor Icon products on a daily basis</li><li>Be aware of competitor’s products and activity, communicating relevant information to line manager</li><li>Have detailed knowledge and awareness of the beauty market</li><li>Be able to offer a high level of expertise in terms of makeup techniques, latest trends and advice</li></ul>&nbsp;Execute Business &amp; Operations<ul><li>To be fully aware and accountable for achievement of personal targets</li><li>Complete all personal paperwork accurately, legibly and on time</li><li>Be aware of and abide by store rules and regulations</li><li>Closely monitor stock levels, following retailer guidelines, raising issues to line manager</li><li>Assist the line manager and store management team in all aspects of the business</li><li>Prepare well for launches/activities</li></ul> Drive Selling Process/Techniques<ul><li>Have a strong focus on link selling and the recruitment of new customers</li><li>Maximize selling during heavy traffic periods, delivering unparalleled service</li><li>Make appropriate, personalized product and sample recommendations</li><li>Use confident communication and presentation skills when dealing with customers</li><li>Generate retail sales through the successful execution of in-store events and strengthen brand loyalty</li><li>&nbsp;Follow the company’s strategy on counter/in store</li><li>Assist customers by finding substitutions for returned merchandise and/or out of stock items</li><li>Regularly communicate Retail and KPI achievement updates to line manage</li><li>Generate traffic through social media networks, be active &amp; connected with the team online</li></ul>&nbsp;Foster Service Attitude<ul><li>Show passion for people and makeup</li><li>&nbsp;Follow grooming guidelines to promote brand image</li><li>Creates long-term relationships with customer and nurtures repeat business</li><li>Ensure customer communication standards are met</li><li>Complete all necessary steps of customer transactions</li><li>Implement customer record system for maximum customer and business benefit</li><li>Maintain a clean and hygienic work area and adhere to hygiene rules</li></ul>&nbsp;Team cooperation<ul><li>Foster team spirit</li><li>Coach peers when appropriate</li><li>Share know-how and experience</li><li>Excellent English knowledge</li><li>Work effectively with colleagues in store, in the field and at head office.</li></ul>&nbsp;Join the most exciting BAs team &amp; apply now!

NYX PM Beauty Advisor (Crete/ Heraklion)

NYX PM Beauty Advisor (Attiki)

The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;&nbsp;&nbsp;In NYX PM, we believe that being a desired employer means offering more than tangible benefits. Our management values work life balance, flexibility, efficiency, responsive and friendly customer service. We are just as committed to our employees as we are to our customers. We listen to employees’ ideas and interests and we constantly strive to build a culture that fosters creativity, productivity and efficiency. We offer a fun and open environment throughout our offices to welcome idea sharing, communication, collaboration and teamwork.&nbsp;&nbsp;Are you ready to join the most edgy brand and be part of NYX PM Tribe?&nbsp;&nbsp;Apply now!

L'Oréal Groupe

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