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Κέντρο Εξυπηρέτησης / Call Center

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Εμπόριο Λιανικής

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Marketing

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Aoristou

FullTime

Hybrid

Remote

OnSite

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Responsible for activating new client leads and following up with potential clients</li><li>Handle client inquiries and ensure that high level service is provided</li><li>Perform personal clientele analysis and take actions as required</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures&nbsp;</li><li>Provide suggestions on system enhancements</li><li>Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>Contribute to the team effort by achieving targeted results</li><li>Cooperate effectively with other departments as necessary&nbsp;</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Reliable, with integrity of character</li><li>Outstanding communication and interpersonal skills</li><li>Dynamic, innovative and target oriented</li><li>Ability to multitask and prioritize</li><li>Strong computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Turkish -Speaking Client Relations Manager

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone</li><li>Perform personal clientele analysis and take actions as required</li><li>Handle client inquiries appropriately and ensure that high level service is provided</li><li>Promote available products and services to clients</li><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Arabic speaker with excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You:<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

Arabic - Speaking Customer Experience Officer

We are looking for passionate and self-motivated professionals to join our Customer Experience team. The successful candidates will have the opportunity to provide high quality customer care service to our clients. This is a great opportunity to be part of an international working environment with great learning and development opportunities.&nbsp;The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email, and telephone</li><li>Update client details regarding their request status</li><li>Perform personal clientele analysis and take action as required</li><li>Handle client inquiries appropriately and ensure that high level service is provided</li><li>Promote available products and services to clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li><li>Perform other ad hoc tasks assigned by team leaders&nbsp;</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client-handling experience in the financial services sector will be considered as an advantage</li><li>Fluent Chinese speakers with excellent oral and written skills in English</li><li>Ability to multitask and with a high level of organisation skills</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required&nbsp;</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance related reward</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Final Connection – Final Interview</li></ul>

Chinese-Speaking Customer Experience Officer

We are looking for passionate and self-motivated professionals to join our Customer Experience team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent French speakers with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li><li> </li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

French-Speaking Customer Experience Officer

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone</li><li>Perform personal clientele analysis and taking actions as required</li><li>Handle client inquiries appropriately and ensuring that high level service is provided</li><li>Promote available products and services to clients</li><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Cooperate effectively with other departments as required</li><li>Contribute to team effort by achieving targeted results</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Ability to multitask and maintain a high-level of organization</li><li>Outstanding communication and interpersonal skills</li><li>Excellent computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance related reward&nbsp;&nbsp;</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Turkish-Speaking Customer Experience Officer

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.The main responsibilities of the position include:<ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Handle client inquiries appropriately and ensure that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent Russian and Uzbek speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Speak Your Strength – Language Proficiency Check</li><li>Show Your Skills – Live Technical Session</li></ul>

Uzbek and Russian - Speaking Customer Experience Officers

We are seeking for skilled and motivated Data Engineers to join our dynamic Business Intelligence and Data Science teams. The successful candidates will work with leading experts on cutting-edge projects relating to the definition and development of efficient big data structures, data cleansing techniques and design and optimisation of data infrastructure and pipelines.&nbsp;&nbsp;The main responsibilities of the position include:<ul><li>Understand data requirements and develop efficient data models and structures.</li><li>Design, build, and maintain scalable and reliable data structures, pipelines and processes.</li><li>Execute queries in both relational and non-relational databases.</li><li>Collaborate with cross-functional teams to define and enforce data governance policies and data security best practices.</li><li>Monitor, troubleshoot and resolve issues regarding data quality, data pipeline failures, and data infrastructure.&nbsp;</li><li>Stay up to date with emerging trends and technologies in the data engineering and data management field and recommend innovative solutions to enhance our data infrastructure and processes.</li><li> </li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, Physics/Science, Engineering, Mathematics or other relevant field</li><li>Experience in data manipulation and big-data processing frameworks will be considered an advantage</li><li>Good knowledge of SQL and experience with relational databases will be considered an advantage</li><li>Familiarity with ETL processes, data warehousing concepts, and related technologies will be considered an advantage</li><li>Programming experience with Python or any high-level programming language will be considered an advantage</li><li>Experience with Unix/Linux will be considered an advantage</li><li>Good knowledge of data visualisation techniques</li><li>Self-motivation and passion for working with data</li><li>Eagerness for continuous professional development</li><li>Excellent problem-solving and analytical skills with attention to detail</li><li>Strong communication and collaboration skills to work effectively in a team environment</li><li>Excellent verbal and written communication skills in English</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Test your edge – Aptitude Assessment</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview</li></ul>

Data Engineer

We are looking for an enthusiastic Junior Data Scientist to join the activities of our team. The candidate will have the opportunity to work on cutting edge projects by performing in-depth analysis on big data. The successful candidate will join a friendly team of leading experts in the field of Data Science and expand their knowledge in a pleasant and inspiring environment.The main responsibilities of the position include:<ul><li>Execute queries in both relational and non-relational databases.</li><li>Perform data cleansing and preprocessing.</li><li>Analyze and resolve data issues.</li><li>Perform ad-hoc reporting where is needed</li><li>Collaborate with cross-functional teams to understand business requirements.</li><li>Performing exploratory data analysis to identify patterns and trends.</li><li>Assess the performance of the models developed by the Data Scientists</li><li>Communicate results with the rest of the team&nbsp;</li></ul>Main requirements:<ul><li>University degree in Computer Science, Data Science or related field.</li><li>At least 1 year of experience with Python-based libraries, such as Pandas, NumPy and Polars for data wrangling and preprocessing.</li><li>Strong foundation in Python, with the ability to write clean and efficient code for production-ready projects and scalable solutions.</li><li>Fundamental knowledge or exposure to Machine Learning and Natural Language Processing (NLP) concepts.</li><li>Experience with data visualization tools and libraries in Python (e.g., Matplotlib, Seaborn, Plotly).</li><li>Willingness to learn and stay up to date with emerging data science trends and new technologies.</li><li>High attention to detail.</li><li>Ability to work in a team.</li><li>Strong analytical and problem-solving skills.</li><li>Self–motivation and passion to work with data.</li><li>Eagerness for continuous professional development.</li><li>Excellent verbal and written communication skills in English.</li></ul>The following will be considered an advantage:<ul><li>Familiarity with SQL queries. Experience with MongoDB queries and the aggregation framework.</li><li>Familiarity with Unix/Linux.</li><li>Basic understanding of AWS services</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview</li></ul>

Junior Data Scientist

We’re looking for a talented and driven Machine Learning Engineer to join our dynamic team and help build cutting-edge AI solutions. If you have a strong background in machine learning, data science, and software engineering and a passion for developing scalable, high-performance AI-driven systems, this is your chance to work on exciting challenges in a collaborative environment. Join us and be part of something amazing!The main responsibilities of the position include:<ul><li>Deploy machine learning models and integrate AI tools into production systems.</li><li>Optimise and fine-tune models for performance, scalability, and efficiency.</li><li>Collaborate with data engineers and data scientists to develop and maintain data pipelines, working with large datasets to prepare data for model training and evaluation.</li><li>Stay up to date with the latest advancements in machine learning and AI technologies.</li><li>Implement MLOps best practices for continuous integration, deployment, and monitoring of ML models.</li><li>Set up pipelines for A/B testing of different model variations to evaluate performance and enhance model effectiveness.</li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, Data Science, Machine Learning, or a related field.</li><li>3+ years of experience in machine learning/AI and DevOps/MLOps.</li><li>Strong programming background with proven experience in Python and other languages.</li><li>Experience with data structures, algorithms and ETL/ELT procedures.</li><li>Experience with machine learning libraries such as TensorFlow, PyTorch, and Scikit-learn.</li><li>Knowledge of containerization and model deployment using Docker.</li><li>Experience working with CI/CD pipelines using tools like Jenkins and GitLab CI.</li><li>Familiarity with task orchestration tools such as Airflow, Kubeflow, and MLflow.</li><li>Understanding of cloud computing platforms (AWS, GCP, or Azure) and big data ecosystems.</li><li>Experience with monitoring and logging solutions such as Prometheus, Grafana, CloudWatch, and the ELK Stack.</li><li>Strong problem-solving skills and the ability to work in a collaborative team environment.</li><li>Fluency in English Language</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Machine Learning Engineer

As a Cloud Engineer, you will be one of the main gears of the deployment engine within our team. Solutions, projects, deep troubleshooting along with investigations will be your focus areas. If you are an engineer looking to learn and grow within cloud services, processes and methodologies then we have a place for you in our team.The main responsibilities of the position include:<ul><li>Honor and practice Well Architected Framework across all tasks and responsibilities</li><li>Research workloads for migrating it them to the cloud, with minimal interruption and impact</li><li>Participate in cloud migration projects</li><li>Assist in re-platform and re-factor of current cloud infrastructure</li><li>Assist IT departments and teams with their cloud infrastructure</li><li>Participate in evaluation of deployments and creating a risk register of cloud deployments and resources</li><li>Participatenin definition of fair use policies and best practices for cloud services while complying to the company’s standards</li><li>Drive requests for new technologies, services or solutions required from internal customers</li><li>Deploy, document and orchestrate Proof-of-Concepts (PoCs) and Solutions for internal customers in compliance with the company’s framework</li><li>Follow and provide training regarding new and current technologies and services used</li><li>Have an understanding of cloud costs</li></ul>Main requirements:<ul><li>University degree in Computer Science, Engineering or a similar discipline</li><li>2+ years of cloud services experience preferably on AWS cloud</li><li>Moderate knowledge in solution design and deployment projects</li><li>Understanding Well Architected Framework</li><li>Methodical troubleshooting of issues</li><li>Experience in AWS technologies, services and ecosystem</li><li>Organisation, Documentation and Time Management skills</li></ul>The following will be considered an advantage:<ul><li>Experience in Linux OS and Network</li><li>Exposure to scripting languages such as Python or Go</li><li>Knowledge of Infrastructure as Code (IaC) concepts and tools, preferably HCL</li><li>Knowledge of Terraform and AWS CloudFormation</li><li>Experience with versioning tools such as git</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance-based reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>The Hiring Experience: What Awaits You<ul><li>Show Your Skills – Online Technical Challenge</li><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Final Connection – Final Interview</li></ul>

Θέσεις Εργασίας Ελλάδα, Xm - Σελίδα 3

turkish -speaking client relations manager

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arabic - speaking customer experience officer

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chinese-speaking customer experience officer

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french-speaking customer experience officer

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turkish-speaking customer experience officer

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uzbek and russian - speaking customer experience officers

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data engineer

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junior data scientist

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machine learning engineer

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cloud engineer

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