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Marketing

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Αποθήκη / Logistics

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Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts. As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.We also welcome applications from other countries in the South region; Albania, Azerbaijan, Cyprus, Georgia, Malta, Kazakhstan and Uzbekistan!Essential Duties and ResponsibilitiesTeam Leadership and Management:<ul><li>Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.</li><li>Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.</li><li>Scheduling of part-time team members in our internal scheduling tool.</li></ul>Strategic Content Management:<ul><li>Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.</li><li>Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.</li><li>Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.</li><li>Identify and implement improvement needs for our internal knowledge base</li></ul>Project Implementation and Rollout:<ul><li>Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.</li><li>Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.</li><li>Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.</li></ul>Stakeholder Collaboration:<ul><li>Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.</li><li>Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.</li></ul>Skills and Competencies<ul><li>Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.</li><li>Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.</li><li>Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.</li><li>Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.</li><li>Analytical &amp; Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.</li><li>Ownership &amp; Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.</li><li>Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.</li></ul>

Regional Content Manager

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

Are you a CRM enthusiast and have experience in managing and executing campaigns? Do you have an analytical eye when it comes to evaluating campaign performance? If this sounds like you, we’d love to chat!What you’ll be doingAs a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist

As a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist (m/f/d)

We are looking for full-time and part-time Store Operations Associates to join our Wolt Market team in Cholargos! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 00:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits<ul><li>👏🏻Wolt credits cashback benefit</li><li>💙Employee assistance program</li><li>👩🏽‍💻Wolt-wide training programs</li><li>🥳Team budgets per year</li><li>🍊Snacks at the store</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Cholargos

We are looking for&nbsp;full-time and part-time&nbsp;Store Operations Associates (20, 30 or 40 hours weekly with rotating shifts) to join our Wolt Market team in Marousi! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙&nbsp;

Store Operations Associate - Marousi

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for a&nbsp;Full-time and&nbsp;Part-time&nbsp;Store Operations Associate&nbsp;(40 hours weekly and 20 hours weekly) to join our Wolt Market team in Glyfada! 🤩 What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the&nbsp;mornings, evenings and nights, including weekends and holidays&nbsp;- our Wolt Market is open&nbsp;from 07:00 to 00:00, 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you will get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Glyfada

We are looking for a Full-time and Part-time Store Operations Associate&nbsp;to join our Wolt Market team in Chania! 🤩 What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open from 08:00 to 00:00</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you will get by joining us👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the storeNext steps If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Chania (WM)

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;Store Operations Associates&nbsp;to join our Wolt Market teams in Athens! 🤩We're currently hiring for our stores in the following locations:<ul><li>Marousi:&nbsp;part-time</li><li>Glyfada:&nbsp;full-time</li><li>Piraeus:&nbsp;part-time&nbsp;</li><li>Ampelokipoi:&nbsp;part-time</li></ul>What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you 'll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Θέσεις Εργασίας Ελλάδα, Wolt-greece - Σελίδα 2

regional content manager

Wolt Greece

workforce management global intraday lead

Wolt Greece

crm specialist

Wolt Greece

crm specialist

Wolt Greece

crm specialist (m/f/d)

Wolt Greece

store operations associate - cholargos

Wolt Greece

store operations associate - marousi

Wolt Greece

store operations associate - glyfada

Wolt Greece

store operations associate - chania (wm)

Wolt Greece

store operations associate - athens (multiple locations)

Wolt Greece

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