Εμπόριο Λιανικής

Ανθρώπινο Δυναμικό / HR

Κέντρο Εξυπηρέτησης / Call Center

LastWeek

LastThreeDays

Today

Aoristou

FullTime

Hybrid

OnSite

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

Field Service Engineer

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

Our HR function enables the organisation to maximize the contribution of people to the delivery of our strategic goals. In our Talent Acquisition (TA) team, we are seeking for a high-caliber tech recruiter, who will be accountable for the end-to-end delivery of critical TA projects, partnering with key stakeholders of Network and Information Technology divisions. If you have a passion for making an impact for millions of customers, a knack for connecting with diverse people and a drive for excellence, we want to hear from you!&nbsp;More specifically you will:•&nbsp;&nbsp;&nbsp;Own and deliver critical TA projects with focus on Vodafone’s Network and Information Technology divisions, acting as an expert consultant to multiple stakeholders•&nbsp;&nbsp;&nbsp;Deliver restless research, high-quality assessment of potential, skills and behaviours as well as functional excellence throughout the TA process, to ensure that our TA KPIs will be met (candidate experience, time-to-hire, diversity etc.)&nbsp;•&nbsp;&nbsp;&nbsp;Partner with HR Business Partners and hiring managers across different Tech teams, to analyse hiring needs and deliver effective attraction, sourcing and selection strategies aiming at hiring top-tier talent•&nbsp;&nbsp;&nbsp;Collaborate with Vodafone’s global TA community, sharing best practices and co-working on the effective launch and adoption of future-ready TA tools with AI-based functionalities&nbsp;•&nbsp;&nbsp;&nbsp;Participate in Employer Branding initiatives and represent Vodafone in career events and meet-ups&nbsp;Who you are•&nbsp;&nbsp;&nbsp;You have gained 2+ years of progressive Talent Acquisition experience within a tech-driven environment•&nbsp;&nbsp;&nbsp;You possess strong stakeholder management skills and capability of managing multiple projects in a tech-driven, fast-paced and agile environment•&nbsp;&nbsp;&nbsp;You have learning agility, resilience, genuine curiosity and passion for technology&nbsp;•&nbsp;&nbsp;&nbsp;You have strong critical thinking and judgement ability as well as advanced communication, negotiation and interpersonal skills•&nbsp;&nbsp;&nbsp;You seek the opportunity to be an evangelist of a high-performing brand and a “be yourself” culture, connecting experienced and young talent with our tech EVPNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•&nbsp;Competitive pay, bonus &amp; remuneration package&nbsp;•&nbsp;Private Health &amp; Medical Insurance&nbsp;•&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp;•&nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp;•&nbsp;Unlimited access to learning resources and trainings&nbsp;•&nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp;•&nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;•&nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day •&nbsp;Needless to say, we cater for your communication wherever you are&nbsp;•&nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp;•&nbsp;Special employee offers and discounts&nbsp;&nbsp;

Talent Acquisition Consultant (Tech)

Θέσεις Εργασίας Ελλάδα, Vodafone

field service engineer

Vodafone

sales advisor

Vodafone

talent acquisition consultant (tech)

Vodafone