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We are looking to hire a Service Desk Engineer to join our global team in Technology. This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.The Service Desk Engineer will be working in a&nbsp;24/7&nbsp;role that is able to interpret user problems and requests and be able to use their industry experience to provide solutions and assess possible side effects. The Service Desk Engineer responds to a broad range of service requests for support by providing information to fulfil requests or enable resolution whilst providing first line investigation and diagnosis.The Service Desk Engineer will also assist with the development and application of standards and best practices.The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement</li><li>Mindset</li><li>Trust Honesty</li></ul> key Responsibilities<ul><li>Maintain a high degree of service for end-user computing support by keeping to Acknowledgement and Response Time targets and adhere to all service management principles.</li><li>Provide technical support on end-user computing hardware and peripherals in an office. This includes answering support requests and queries via ticketing tool/service catalogue forms, or phone for critical issues or requests.</li><li>Ensure all Minor End-user Incidents or Service Requests updates are fully documented in the ticketing application. This includes follow-ups from previous shift teams &amp; follow through with all related parties until ticket closure.</li><li>Track and list all issues and resolutions in the details section in accordance with the team’s Key Performance Indicator for MITR and MTTR.</li><li>Follow standard operating procedure when triaging or troubleshooting a user issue.</li><li>Provide Technical Support &amp; Access Administration on the following technologies: End-user computing hardware i.e. PC / Laptop and peripherals Google Workspace JIRA Service Management (JSM), JIRA Software, Statuspage and other Atlassian products used by the company Endpoint Security Tools</li><li>Telephony Administration</li><li>Familiarity with OKTA SSO</li><li>Escalate to or work with other teams in IT Platform &amp; Infrastructure to address minor incidents and fulfil requests from end users in cases where the issue needs to be escalated.</li><li>Work with Lead Engineer or Manager to arrange for external technical support where problems cannot be resolved in-house. In cases of widespread end user technical issues, immediately escalate to &amp; work with the IT Shift Manager on-duty so the incident can be handled in accordance with the company’s Major Incident management process.</li><li>Participate in post-incident reviews relating to end-user incidents &amp; problems and will assist in identifying enhancements and optimization to improve user experience.</li><li>Contribute to a high level of customer satisfaction and be able to handle difficult situations. Ability to work on a rotational shift pattern.</li></ul> Required QualificationsList of skills we think you need:<ul><li>Working knowledge in end user computing &amp; networking troubleshooting (TCP/IP, DNS and SMTP) PC Software and browser troubleshooting skills are required</li><li>Working Experience in administering &amp; supporting MS Windows technologies and/or Linux environments such as Ubuntu or the like. Working Experience with Google Workspace.</li><li>Working Experience with Service Management or Ticketing Tools.</li><li>Proven communication skills, written and verbal.</li><li>Able to address all levels within the organisation and has the ability to address conflicts constructively.</li><li>Ability to read &amp; analyse business processes, procedures, training material Strong analytical &amp; problem solving abilities Good understanding of Client server &amp; web based application architectures. Service oriented demeanor is a must.</li><li>Driving change and handling difficult situations</li><li>Dealing with change on a daily basis</li></ul>List of skills we'd love you to have:<ul><li>Experience with Service Delivery, Incident Management, Change and Problem Management Process</li><li>Experience with ITIL methodologies, end-to-end support and/or related practices.</li></ul>

Service Desk Engineer

We are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.We are looking for an Engineer to join the Platform Engineering team to proactively ensure the stability, resilience and scale of our core on-prem and cloud infrastructureThe Engineer will play a pivotal role alongside all areas of technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting.The key values that we strive towards in the Technology are:<ul><li>Ownership</li><li>Continuous Improvement Mindset</li><li>Trust</li><li>Honesty</li></ul><ul><li></li></ul> Key Responsibilities:&nbsp;<ul><li>Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance</li><li>Continuously iterate and improve on existing technologies whilst keeping up-to-date with the latest trends to keep us ahead of the game</li><li>Foster a culture of open exchange of ideas, innovation and continuous improvements</li><li>Balance the commercial needs of the business against the ideal technical design, proposing sound phased or tactical implementations where appropriate</li><li>Improve the team skill set by increasing and sharing knowledge thus setting the benchmark of quality and precision engineering</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging etc</li></ul><ul><li></li></ul> &nbsp;Qualifications:&nbsp;List of skills you need:<ul><li>Attention to detail, dig into understanding what is actually needed rather than what may be requested</li><li>Proven communication and collaborative skills while working with internal and 3rd parties</li><li>Ability to deep dive into problems to find the underlying issues Take lead on live production issues</li><li>Proficient in Agile practices</li><li>Advocating and practising continuous improvement and handling challenging situations</li><li>Dealing with changes on a daily basis</li><li>Ability to demonstrate the value of changes introduced</li></ul>Technical Skills:<ul><li>OS Administration - Linux - RHEL or debian based flavours</li><li>Cloud - Experience with any major cloud providers e.g. Oracle Cloud, Google Cloud, AWS</li><li>CI/CD - Gitlab-ci, Jenkins, Ansible, Terraform, Helm, Fluxcd, Hashicorp toolkit</li><li>Web servers - Nginx, Apache</li><li>Caching - Redis, Varnish</li><li>Messaging queues - Kafka, Rabbitmq</li><li>Monitoring and Observability - ELK, Grafana, Prometheus, Thanos</li><li>Traffic Management - Haproxy, Keepalived, Cloud Load Balancing, etc. Scripting - bash, python</li><li>Virtualisation and Orchestration - docker, kubernetes</li><li>Databases - Cloud Managed MySql</li><li>APIs - REST, JSON</li></ul>

Platform(DevOps) Engineer

We’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) and Express. When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver.And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You know great architecture and design when you see it, so if something seems off, you won't rest until you've figured out what's going on.We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in. You’d spend most of your time developing new exciting projects, for example:<ul><li>Building a new front-facing and back-office application from scratch</li><li>Taking part in new payment provider integrations</li><li>Architecture and developing new features</li><li>Prototyping and evaluating potential implementations</li><li>Meeting business stakeholders to understand the problems they wish to address</li><li>You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas.</li><li>You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.</li></ul>While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:<ul><li>Writing and improving the documentation for the products and tools we make</li><li>Maintaining the ownership of our product, and assisting in troubleshooting production incidents</li><li>Take part in OOH on-call application support rota</li></ul>List of skills we think you need:<ul><li>JavaScript</li><li>Typescript</li><li>React</li><li>Node.js</li><li>Next.js</li><li>JS package managers (NPM, Yarn, pnpm)</li><li>Git (branching, creating pull requests, resolving merge conflict)</li><li>Bash and Linux in general, SSH</li><li>HTTP and REST</li><li>SQL and RDBMS schema design and performance optimisation</li></ul>Tools we think you need to be familiar with:<ul><li>Babel</li><li>Eslint</li><li>Jest</li><li>Webpack</li><li>K8 &amp; Docker &amp; docker-compose</li><li>Gitlab with CI/CD</li><li>TailwindCSS</li><li>OpenAPI</li><li>RESTful API design</li><li>Markdown (for documentation)</li><li>Experience with Kibana and Grafana</li></ul> Requirements:<ul><li>Bachelor's degree in Computer Science or any related technical field.</li><li>5+ years of relevant work experience</li><li>Excellent command of the English language - written &amp; spoken.</li><li>Attention to detail and commitment to quality.</li><li>Collaborative team player.</li></ul>

Senior Fullstack Developer (React, Node.js, Next.js)

What you'll be getting up to:&nbsp;<ul><li>Working with key business stakeholders to understand the problems that need to be addressed.</li><li>Designing and implementing new features and solutions.&nbsp;</li><li>Performing analysis of current programs including performance diagnosis and troubleshooting of issues.</li><li>Provide assistance and mentoring to the team members.</li><li>Refine system requirements and break them down into workable tasks.</li><li>Prioritize and execute tasks in a high-pressure environment.</li><li>Work both independently and in a team-oriented, collaborative environment.</li><li>Apply effective and clear communication with non-technical staff and with members of interdisciplinary teams.</li><li>Writing and improving the documentation for the company products and tools</li><li>Maintaining our products and assisting in troubleshooting production incidents</li><li>Helping customer support answer customer questions</li><li>The role requires being available for on call support as required.</li></ul>&nbsp;Responsibilities :<ul><li>Scale the application for serving our higher traffic markets</li><li>Integration with the organisation's next generation payments backend systems</li><li>Enhance its multiple brands and jurisdictions maintainability</li><li>Enhance the user experience with increased transparency as to the players' wallets, KYC requirements, transactions fees and progress, bonuses and wagering requirements</li><li>Provide self-help tools to the players for them to complete their transactions and unblock stuck transactions</li><li>Provide the tools to Customer Support to process quickly and efficiently follow-ups by players as to their transactions</li><li>Integrate new payment methods and payment providers and speed up said integrations with automation/configuration improvements.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science or any related technical field.</li><li>Great English skills verbal &amp; written</li><li>Team spirit &amp; team player</li><li>Problem solving attitude Excellent troubleshooting skills</li><li>Basic project management skills and Agile Scrum experience</li></ul> Good command of the following technologies:&nbsp;NodeJS, Typescript, JavaScript, React, Git, Linux, REST, Docker usage, OOPNice to have:Redis, CI/CD, Varnish

Senior Full Stack Developer (NodeJS & React )

We’re looking for someone with strong front‐end skills who is familiar with a modern component framework like React or Vue, with experience in a back‐end framework like NextJS (preferably) and Express.&nbsp;When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning.&nbsp;You know great architecture and design when you see it, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in. You’d spend most of your time developing new exciting projects, for example:<ul><li>Building a new front-facing and&nbsp;back-office application from scratch</li><li>Taking part in new payment provider integrations</li><li>Architecture and developing new features</li><li>Prototyping and evaluating potential implementations</li><li>Meeting business stakeholders to understand the problems they wish to address</li><li>You would spend a lot of time programming, brainstorming on challenging problems and prototyping different ideas.&nbsp;</li><li>You wouldn’t be just churning through tickets in the backlog — you’d be helping to design entirely new products, figuring out what exactly we’re even building and why.</li></ul>While being a somewhat big company, we’re split into small teams which means that even though we each have our areas of expertise, we all wear many hats. We’re looking for a programmer, but you’d also help out with things like:<ul><li>Writing and improving the documentation for the products and tools we make</li><li>Maintaining the ownership of our product, and assisting in troubleshooting production incidents</li><li>Take part in OOH on-call application support rota</li></ul>List of skills we think you need:<ul><li>JavaScript</li><li>Typescript</li><li>React</li><li>Node.js</li><li>Next.js</li><li>JS package managers (NPM, Yarn, pnpm)</li><li>Git (branching, creating pull requests, resolving merge conflict)</li><li>Bash and Linux in general, SSH</li><li>HTTP and REST</li><li>SQL and RDBMS schema design and performance optimisation</li></ul>Tools we think you need to be familiar with:<ul><li>Babel</li><li>Eslint</li><li>Jest</li><li>Webpack</li><li>K8 &amp;&nbsp;Docker &amp; docker-compose</li><li>Gitlab with CI/CD</li><li>TailwindCSS</li><li>OpenAPI</li><li>RESTful API design</li><li>Markdown (for documentation)</li><li>Experience with Kibana and Grafana</li></ul>Requirements: <ul><li>Bachelor's degree in Computer Science or any related technical field.</li><li>3+ years of relevant work experience</li><li>Excellent command of the English language - written &amp; spoken.</li><li>Attention to detail and commitment to quality.</li><li>Collaborative team player.</li></ul>

Fullstack Developer (React, Node.js, Next.js)

When it comes to being successful at Sportserve, there's more to it than just being really good at the technical stuff. It's also your ability to be an awesome problem solver. And here's the thing, we totally get that we can't all be experts in everything, right? So, it's all about having that thirst for knowledge and being passionate about learning. You'll also need amazing attention to detail, so if something seems off, you won't rest until you've figured out what's going on. We see ourselves as a cool group of people who love coming up with new ideas and making things happen. As long as you have a true passion for creating awesome stuff, you'll fit right in.What you will be getting up toWe are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area. Role DescriptionThe Junior Delivery Engineer role provides foundational support in maintaining CI/CD pipelines, managing basic platform/tooling and assisting in infrastructure automation tasks. This entry-level position is ideal for someone early in their DevOps journey who is eager to learn, grow and contribute within a collaborative, Agile engineering team.The Junior Engineer will work under the guidance of more senior team members, gaining hands-on experience with cloud platforms, containerization technologies like Docker and continuous integration workflows. A strong willingness to learn, good problem-solving skills and a proactive attitude are essential for success in this dynamic and fast-paced environment.The key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and Honesty Delivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture.The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team. Key Responsibilities<ul><li>Assist in implementing and maintaining CI/CD pipelines, any infrastructure automation and application deployment processes</li><li>Focuses on the day-to-day supportability and maintenance of our tools and platforms</li><li>Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers</li><li>Aligns to incident response processes, helping with root cause analysis and problem resolution during incident management sessions</li><li>Take ownership and pride in the work delivered, ensure what is delivered is of quality and takes into account maintainability and supportability processes</li><li>Promoting excellence in documentation and visibility by proactively equipping ourselves with the right tools like operating procedures (SOPs) and architectural diagrams</li><li>Engage in platform modernization and DevEx improvement initiatives under guidance</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>0–2 years of experience in any DevOps, Platform or Delivery Engineering environment</li><li>Exposure to CI/CD pipelines and basic infrastructure concepts through internships, academic projects or entry-level roles.</li><li>Familiarity with software development lifecycle (SDLC) and version control practices.</li><li>Any basic exposure to Terraform or similar Infrastructure-as-Code tools</li><li>Familiarity with CI/CD principles and any hands-on experience with tools like GitLab CI, GitHub Actions or Jenkins</li><li>Introductory knowledge of Docker (like Docker Engine, Docker Compose) and different containerized environments</li><li>Helping in the supportability, including any Customer-facing communications, for all our Delivery Engineering platforms and tooling maintenance</li><li>Basic scripting and automation practices desirable, like Python (or other language), Bash/Shell, YAML and including any Development frameworks</li><li>Hands-on and practical knowledge of the Linux operating system for effective troubleshooting activities</li><li>Awareness of any cloud infrastructure principles (like AWS, GCP or OCI), understanding basic principles of secure software delivery is a plus</li><li>Familiar with Observability tools like Grafana or Prometheus, understanding the importance of giving the correct visibility to our platforms and environments</li><li>We highly value ownership and initiative with capabilities to drive projects independently with an organized and mindful delivery timelines approach</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li><li>Good communication and collaboration abilities, with responsibility and proactivity in seeking support or clarifications</li></ul>

Junior Delivery Engineer

We are looking to hire a Lead Delivery Engineer (DevOps &amp; CI/CD Leadership),&nbsp;to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.Role DescriptionThis role is critical in shaping and guiding the technical strategy and execution of platform engineering efforts, with a strong focus on modernizing infrastructure, scaling CI/CD capabilities and championing engineering excellence across the organization. The ideal candidate brings deep experience in cloud-native platforms, infrastructure as code and automation—paired with a strong leadership presence and a collaborative DevThe key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and Honesty Delivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture. The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team.Ops mindset. The Lead Delivery Engineer (DevOps &amp; CI/CD Leadership)&nbsp;will act as a technical mentor and cross-team enabler, driving alignment, reliability and innovation in a fast-paced, agile environment. Key Responsibilities<ul><li>&nbsp;Proven experience leading the design of scalable delivery platforms and CI/CD pipelines</li><li>Mentorship and guidance for Junior and Mid-level engineers; enabling a culture of continuous learning and growth</li><li>Collaboration with product and engineering teams to align and efficiently balance the platform capabilities with delivery needs</li><li>Own and drive cross-team technical initiatives and migrations to modernized platforms (e.g., Jenkins to GitLab-CI)</li><li>Ensuring always high standards in platform reliability and providing developer experience (DevEx) and taking into account security, capacity and performance</li><li>Contribute to hiring efforts, onboarding processes and knowledge sharing</li><li>Support the team in Incident management and response embedding operational excellence in our processes</li><li>Champion cost awareness at all levels, based on facts and with main focus on observability and performance optimization</li><li>Improve the team skill set by increasing and sharing knowledge, thus setting the quality and precision engineering benchmark</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>8+ years of experience in Senior or previous Lead for infrastructure, DevOps or platform engineering roles</li><li>Proven experience leading engineering projects or teams, on the technical and managerial side, as this is a 50/50 role</li><li>Demonstrated ability to influence cross-functional teams and stakeholders, with focus on prioritization and driving the implementation on our dynamic environment</li><li>Experience with cloud-native platforms (e.g., OCI, GCP) and particularly with Kubernetes (K8S) ecosystems</li><li>Deep demonstrable expertise in the following key platforms and technologies:</li><li>CI/CD tools and deployments best practices (e.g., GitLab CI/CD, FluxCD)</li><li>Infrastructure as Code (Terraform, Helm, Ansible)</li><li>Kubernetes, Docker Engine, Docker Compose and container orchestration</li><li>Monitoring and observability tools (e.g., Prometheus, Grafana, ELK)</li><li>Track record of modernizing platforms, improving deployment processes and driving engineering efficiency able to drive and influence other teams</li><li>Strong scripting/coding ability (Bash) and in any Programming Language (like Golang)</li><li>Understanding of security best practices, SRE principles with focus on cost optimizations in cloud environments</li><li>Ability to evaluate and implement modern platform tooling with extensive experience and in-depth knowledge of the Linux operating system for effective troubleshooting activities</li><li>Problem-solving with ability to deep dive into problems to find the underlying issues</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li></ul> Other Required Skills and Expectations<ul><li>Influential communication, able to clearly articulate technical strategies to both technical and non-technical stakeholders and driving teams towards a same goal</li><li>Leadership by example which demonstrates constant accountability, integrity and professional posture. Embedding and encouraging a culture of continuous learning, collaboration and improvement</li><li>Team Empowerment and Mentoring, actively supporting the growth of Junior and</li><li>Mid-level engineers through guidance and feedback (1-on-1s, upskilling sessions)</li><li>Able to jump on conflict resolution when required, navigating interpersonal conflicts with empathy and objectivity. Promoting a psychologically safe environment where diverse opinions are respected and encouraged</li><li>Strategic thinking and prioritization aligning team efforts through well-informed decisions under pressure, balancing long-term vision with possible short-term needs</li><li>Embraces change and leads others through ambiguity and transformation, at the same time that encourages experimentation and innovation while managing risks thoughtfully</li><li>Proven practical emotional intelligence, understanding and respecting our team dynamics and adapting the leadership style accordingly</li><li>Collaboration with cross-functional influence, building trust and credibility across the organization through reliable delivery and efficient partnership activities</li></ul>

Lead Delivery Engineer (DevOps & CI/CD Leadership)

We are looking to hire an Engineer to join our global team in Technology.This is a challenging, fast-paced and exciting environment, with plenty of opportunities to influence and grow the technology area.DescriptionThis role plays a key part in modernizing infrastructure, optimizing CI/CD pipelines and enabling developer productivity through platform tooling and automation. The ideal candidate has strong experience with cloud platforms, infrastructure as code and a DevOps mindset, thriving in a collaborative, agile environment.The Senior Engineer will play a pivotal role alongside all areas of Technology to ensure that technical solutions are aligned across teams, deliver value to the customers as well as ensuring consistent monitoring, logging and alerting.The key values that we strive towards in TechnologyOwnership, Continuous Improvement Mindset, Trust and HonestyDelivery Engineering TeamDelivery Engineering is an internal platform team focused on building and improving systems to accelerate the delivery of software and infrastructure. Our team’s first target will be enabling DevOps practices due to its direct impact on the overall processes and culture.The primary goal of Delivery Engineering is to build the “Golden Path” to production by automating and concentrating improvements around bottlenecks such as Integration points and handoffs. We will work closely with Development teams to break down silos, helping to build more resilient pipelines, continuously improve the delivery system and help with the adoption of better overall delivery practices/processes.Currently reviewing the future possibility to become a fully supportive On-Call operational team.Key Responsibilities<ul><li>Own and drive the modernization of our CI/CD pipelines, cloud infrastructure and platforms automation</li><li>Working closely with development teams, platform engineers and security to optimize deployment processes, proficient in Agile practices</li><li>Focus on enhancing our reliability and streamline DevEx supporting directly our money-revenue development teams</li><li>Ensure effective incident response, root cause analysis and problem resolution during incident management sessions, lead into live production issues</li><li>Take ownership and pride in the work you deliver, ensure what is delivered is of quality and takes into account security, capacity and performance</li><li>Promoting excellence in documentation and visibility by proactively equipping ourselves with the right tools like operating procedures (SOPs) and architectural diagrams</li><li>Improve the team skill set by increasing and sharing knowledge, thus setting the quality and precision engineering benchmark</li><li>Understand the importance of and be a strong advocate for non-functionals eg. monitoring, alerting, logging</li></ul>Requirements<ul><li>5+ years of experience in DevOps oriented roles, including and similar to Site Reliability Engineering or Platform Engineering roles</li><li>Strong experience with CI/CD tools and platforms like GitLab CI, Nexus, SonarQube</li><li>Experience with CI/CD pipeline optimizations, like improving Docker image build performance and artifact caching techniques</li><li>Proficiency in Infrastructure as Code (IaC) using Terraform, Ansible</li><li>Practical experience with cloud platforms (OCI preferred), familiarity with networking, security, and platform resilience in cloud environments</li><li>Solid understanding and design experience with Kubernetes (K8S) platform, containerization (Docker) and orchestration patterns</li><li>Able to plan and drive migration activities from legacy applications to modernized cloud platforms and workloads</li><li>Deploy and manage Kubernetes applications using Helm charts, Kustomize, maintaining CI/CD pipelines for Kubernetes workloads</li><li>Implement GitOps workflows and manage Infrastructure with tools like</li><li>FluxCD/ArgoCD</li><li>Experience with Observability tools like Grafana, Prometheus, ELK, OCI Observability</li><li>Extensive experience and in-depth knowledge of the Linux operating system for effective troubleshooting activities</li><li>Problem-solving with ability to deep dive into problems to find the underlying issues</li><li>Attention to detail, dig into understanding what is needed rather than what may be requested</li><li>Dealing with changes on a daily basis in a very dynamic work environment</li><li>Ability to demonstrate the value of changes introduced and with the ability to translate technical concepts for non-technical stakeholdersProven communication and collaborative skills while working with 3rd parties</li></ul>

Senior Delivery Engineer

&nbsp;We are looking to hire a talented CCoE Engineer to join our global team in Technology. This is a challenging, fast-paced, and exciting environment with ample opportunities to influence cloud strategy, drive best practices, and ensure the efficient operation of our cloud ecosystem.As part of the Cloud Center of Excellence, you will work closely with cross-functional teams to ensure the stability, security and scalability of our cloud ecosystem. You’ll support the adoption of cloud best practices, foster automation, and help maintain robust standards for monitoring, alerting and security across our hybrid cloud environment. List of skills we think you'll need Core Skills<ul><li>Contribute towards cloud adoption and best practices across the organization.</li></ul>Agile Practices<ul><li>Good knowledge of working within agile methodologies</li></ul>Adaptability<ul><li>Be able to adapt within a dynamic environment that has shifting priorities and uses emerging technologies.</li></ul>Communication &amp; Problem Solving<ul><li>Work collaboratively with stakeholders to resolve cloud-related issues</li></ul> Technical skills:&nbsp;Cloud Expertise<ul><li>Experience with the setup of a major cloud provider, particular focus on Oracle Cloud and Hybrid being a bonus</li></ul>Networking<ul><li>Knowledge of Cloud Networks, VPCs, Hybrid Connectivity etc</li><li>Familiarity with protocols such as BGP/DNS within the cloud</li><li>context a bonus</li></ul>Security<ul><li>Knowledge of security measures in a cloud context. Such as IAM, firewalls, encryption at rest, etc.</li></ul> Design &amp; Architecture<ul><li>Able to assist creation of scalable, resilient and cost-effective</li><li>cloud solutions</li></ul> MindsetOwnership and Accountability<ul><li>Take pride in delivering cloud solutions of high quality that are</li><li>secure, resilient and performant</li></ul>CI<ul><li>Participate in automation and iterative improvements to our</li><li>cloud platforms and processes.</li></ul>Collaboration and Mindset<ul><li>Contribute to a culture of knowledge sharing, creativity and</li><li>continuous improvement</li></ul>Advocate for NF Requirements<ul><li>Understand and support our non-functional requirements (e.g.</li><li>Observability, Security) and be able to advocate their</li><li>importance to stakeholders.</li></ul> **We warmly invite applications in English.

CCoE Engineer

What you'll be getting up to:&nbsp;&nbsp;We are looking to hire a talented Lead CCoe Engineer to join our global team inTechnology. This is a challenging, fast-paced, and exciting environment with ampleopportunities to influence cloud strategy, drive best practices, and ensure theefficient operation of our cloud ecosystem.As part of the Cloud Center of Excellence, you will play a critical role in shaping andexecuting our cloud strategy. This includes designing, implementing, and scalingcloud services, fostering automation and optimization, and ensuring alignment acrossteams. You will help to drive standards for monitoring, alerting, and security tomaximize the value of cloud technologies for our customers. This will require workingclosely with other teams within Infrastructure and Platform such as Security and SRE toenable us collectively to build a resilient, secure cloud platformList of skills we think you'll need&nbsp; Leadership Skills<ul><li>Motivate and lead your team, fostering personal and professional growth.&nbsp;</li><li>Drive cloud adoption and best practices across the organization.&nbsp;</li><li>Guide cross-functional teams through change and challenging situations.</li></ul>Agile Practices<ul><li>Proficient in Agile methodologies to manage projects and priorities effectively.</li></ul>Adaptability&nbsp;<ul><li>Thrive in a dynamic environment with shifting priorities and emerging technologies.</li></ul>Communication &amp; Problem Solving<ul><li>Communicate effectively with stakeholders at all levels.</li><li>Identify and resolve complex cloud-related issues.</li></ul>Process Management<ul><li>Define and maintain processes to ensure operational excellence.</li></ul>Technical SkillsCloud Expertise<ul><li>&nbsp;Deep understanding of the setup of major cloud providers&nbsp;</li><li>&nbsp;Deep understanding of private cloud</li><li>Particular focus on Oracle Cloud being a bonus</li></ul>Networking&nbsp;<ul><li>&nbsp;Proficient in Cloud Networks, VPCs, Hybrid Connectivity etc</li><li>Proficient in knowledge of protocols such as BGP/DNS within the cloud context</li></ul>Security&nbsp;<ul><li>Proficient with security measures such as IAM, firewalls, encryption and cloud compliance and security frameworks within the cloud context</li></ul>Design &amp; Architecture<ul><li>Strong architectural design skills to help guide the creation of scalable, resilient and cost effective cloud solutions</li></ul>MindsetOwnership and Accountability<ul><li>Take pride in delivering and maintaining cloud solutions of high quality that are secure, resilient and performant</li></ul>CI<ul><li>Automate and iterate on processes, keeping pace with the latest innovations offered by Cloud</li></ul>Collaboration and Mindset<ul><li>We are at the beginning of our Hybrid Cloud adoption. Fostering a culture of knowledge sharing, creativity and continuous improvement are key.</li><li>Working with other teams such as Networks and SRE to ensure that the cloud systems are built to an excellent standard.</li></ul>Advocate for NF RequirementsAdvocate for<ul><li>cloud adoption</li><li>security aspects</li><li>Monitoring, alerting and logging</li></ul>**We warmly invite applications in English.

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