Πληροφορική

Ανθρώπινο Δυναμικό / HR

Χρηματοοικονομικά

Επαγγέλματα Υγείας

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Aoristou

FullTime

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The Colleague Services and Adoption, Tools &amp; Technology Lead role is a member of the Colleague Services and Adoption(CS&amp;A) team within Digital. This team is accountable for applying design-centric &amp; human centered methods to optimize support processes and manage change, with the objective of shaping a delightful experience for internal Pfizer users; so colleagues have more time for meaningful work.The Colleague Services and Adoption, Tools &amp; Technology Lead will play a pivotal role in supporting our change agenda by defining, implementing and supporting the platform systems and tools required to support the strategy of creating and delivering human-centered technology experiences, solutions and services to internal Pfizer users.ROLE RESPONSIBILITIES<ul><li>Responsible for the strategy, requirements, testing and optimization of Pfizer’s internal, self-service platform and other CS&amp;A tools as required. - Participate in launch and release planning and management, track metrics and feedback to recommend changes and new capabilities.</li><li>Partner with relevant stakeholders to develop internal to Colleague Services &amp; Adoption tools and technology roadmaps</li><li>Own relationship with Fuse/ServiceNow creation center, key vendors, GBS and other key cross functional Digital stakeholders</li><li>Participate in PfizerOne planning and execution for Colleague Services &amp; Adoption</li><li>Manage launch and release planning and management, track metrics and manage product lifecycle</li><li>Lead the prioritization and implementation of technical enhancements</li><li>Establish and communicate the aligned monthly release calendar</li><li>Lead technical projects as required</li><li>Lead the identification and implementation of automation &amp; AI opportunities, partnering with team members to identify opportunities that drive cost efficiency and create more time for meaningful work</li><li>Partner with team service/product owners to implement innovative products and solutions to address unmet customer needs and/or enhance the customer experience.&nbsp;</li><li>Partner with metrics team to analyze operational and performance metrics and interpret underlying drivers to translate into data-based recommendations.</li><li>Leverage external research and networks to identify digital solutions to improve user experience and self-service adoption globally.</li><li>Manage large Software Budget accordingly</li><li>Analyze current and future state needs and challenges, identify improvement opportunities and research future technologies in alignment with change agenda</li></ul>BASIC QUALIFICATIONS<ul><li>&nbsp;Bachelor’s Degree with 6 years of experience or Master’s Degree with 5 years of experience or PhD with one year of experience with increasing responsibility in designing, delivering, or operating global systems &amp; platforms</li><li>Relevant experience as an information technology professional in roles such as a software developer, technical project manager, systems administrator, database administrator, systems engineer, computer engineer or support specialist, engineering lead, technical team lead</li><li>Experience leading matrixed teams comprised of contractors and/or colleague resources</li><li>Ability to synthesize complex business requirements into technical and functional needs and proceed to manage multiple projects with attention to detail, accountability, and ownership for end-to-end project lifecycle</li><li>Ability to manage multiple initiatives concurrently.</li><li>Demonstrated ability to deliver Cross functional results in an integrated, collaborative manner and a willingness to do what it takes to get the job done.</li><li>Sound professional judgment and persistence and demonstrated success at promoting innovation and taking thoughtful risks to challenge the status quo, resulting in enhanced processes or products.</li><li>Strong ability to connect business strategy to make technical recommendations that capitalize on in house functionality or brings forward new and innovative solutions</li><li>Strong written and verbal communication, presentation, and facilitation skills</li><li>Ability to clearly communicate complex technical and functional information in an easy to understand manner and problem-solving skills</li><li>Strong interpersonal skills to be able to interact with all levels of organization&nbsp;</li><li>Drives business results – identifies and capitalizes on opportunities, identifies risks/issues, assesses implications, formulates recommendations, and Drives Sound decisions that deliver results</li><li>Passionate about optimizing the investment made into Pfizer Digital tools to deliver a “Best in Class” support experience for Pfizer users. PREFERRED QUALIFICATIONS</li><li>Experience with Agile Software Delivery</li><li>Experience with ServiceNow</li></ul>&nbsp;&nbsp; Work Location Assignment:&nbsp;Hybrid EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Information &amp; Business Tech

Colleague Services and Adoption, Tools & Technology Lead

At Pfizer, technology impacts everything we do. Our digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions, from research to manufacturing. By digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Your dedication and hard work will be instrumental in helping Pfizer achieve new milestones and make a positive impact on patients worldwide.What You Will AchieveAs a Manager, Data Solutions Engineer, you will be part of a development team working on digital data solutions in AIDA R&amp;D.You will develop data focused solutions with a team of peer developers, digital client partners, architects, platform leads and contract support personnel. You will take lead in developing these solutions with Sr. Associate/Associate Solution and Data Engineer colleagues and contracted personnel working under your directions.You will be a technical member and/or SME of a scrum development or project team using appropriate development methodologies (agile, waterfall, hybrid, etc.). You will work closely with Product and Solution Leads, Scrum Masters, Project Managers, Engineers and other Developers, Client Partners, vendor partners and others to accomplish the team’s and the organization’s goals.You will be responsible for delivering high quality data solutions.&nbsp; This role requires strong collaboration skills, the ability to work independently with a focus on high quality and a strong sense of accountability. The role also requires a strong desire for continuous learning to stay current with the rapidly evolving global data landscape and significant attention to detail and quality.This is a hands-on data engineering role which will support our AIDA R&amp;D ecosystem. Its scope includes a wide range of platforms, including but not limited to, AWS, Databricks and Snowflake. Ensuring data reliability, efficiency and quality is core to this role. You will contribute directly to coding (including testing, debugging, documenting) plus oversee and coach the engineering work of others.How You Will Achieve It<ul><li>Design, develop, maintain and improve new and existing data solutions with a strong sense of accountability and attention to quality (mainly within a cloud hosted environment).</li><li>Design, develop and deliver projects that incorporate standards for data lakes, analytical reporting and web-based analytics solutions to achieve business outcomes. Identify, evaluate and recommend alternative design options when needed.</li><li>Provide technical guidance to and/or perform as technical lead/co-lead on moderately complex projects.</li><li>Align development activity with recommended architectures, platforms and coding standards.&nbsp; Ensures quality, security and privacy are built in.</li><li>Engage with business stakeholders to prioritize business requirements and identify opportunities for technical synergy.</li><li>Perform code reviews and testing of code written, including designing and writing automated workflows to allow for continuous delivery.</li><li>Ensure high data reliability, efficiency and quality standards are maintained and continuously improve engineering practices and processes.</li><li>Ensure compliance with regulatory requirements and Pfizer requirements as per SDLC and ADLC processes.</li><li>Exercise own judgment leveraging knowledge and experience, working independently with instruction on complex problems.</li><li>Develop technical solutions aligned with business requirements across the Pfizer AIDA R&amp;D organization.</li><li>ETL Processes: Design and develop ETL processes to support data integration and analytics.</li><li>Mentor junior colleagues and provide feedback and corrections as necessary.</li></ul>Additional Key Responsibilities:<ul><li>Data Architecture: Co-design and implement scalable data architectures for dynamic business use-cases.</li><li>Data Quality: Ensure data accuracy and integrity across all systems.</li><li>ETL Processes: Design and develop ETL processes to support data integration and analytics.</li></ul>Basic Qualifications<ul><li>Bachelor's degree in Computer Science or Computer Engineering.</li><li>5+ years of experience with data engineering.</li><li>Experience in leading development of data solutions.</li><li>Experience using AWS cloud services.</li><li>Experience with either Databricks or Snowflake.</li><li>Experience programming in Python and SQL.</li><li>Experience with Git Hub and CI/CD pipelines.</li><li>Flexible to changing priorities and comfortable in a fast-passed dynamic environment.</li><li>Superior analytical and creative problem-solving skills. Demonstrate successes in analysis, conclusions and improvement.</li><li>Strong problem-solving abilities with an analytic and qualitative eye for reasoning under pressure.</li><li>Self-starter with the ability to prioritize and complete multiple tasks with little to no supervision. Ability to work independently and as part of a team.</li><li>Familiarity on ETl workflows, data storage, index strategies, ingesting/indexing processes, transforming/normalizing data and data enrichment upon ingest.</li><li>Experience in managing project delivery via both Pfizer SDLC and ADLC process.</li><li>Proven experience engineering end-to-end data solutions which cut across data acquisition, data lakes, web based analytical solutions.</li></ul>Preferred Qualifications<ul><li>Master's degree</li><li>Relevant pharmaceutical industry experience</li><li>Graduate degree in either a technical or management discipline</li><li>Knowledge of the pharmaceutical industry, preferably within Research and Development</li></ul>&nbsp; Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Manager, Data Solutions Engineer

Pfizer’s Chief Digital Office (CDO) leads the transformation of Pfizer into a digital powerhouse that will generate patient superior experiences which results in better health outcomes.&nbsp;The Analytics Experience team, which is part of the Artificial Intelligence, Data and Advanced Analytics (AIDA) organization, is responsible for the creating a seamless experience for analytics experts to harness the potential of big data, machine learning, and interactive analytics through a unified platform across the enterprise in all Pfizer geographies.&nbsp;&nbsp;Part of the Analytics Experience team are a group of User Success Engineers who are responsible for onboarding, enabling, and supporting self-sufficient analytical users across the Pfizer business, to ensure seamless user experience in the enterprise analytics platform. This platform will be the digital engine that brings together investments we have made into a unified experience for colleagues that take us to the next level of value creation.&nbsp;&nbsp;It powers next generation insights by developing enterprise-grade data foundations, allowing data to flow horizontally, enabling a versatile analytics environment, and embedding insights into day-to-day work to create a digital, data-driven culture.&nbsp;What You Will AchieveIn this role, you will be the responsible for understanding end users’ needs, providing technical guidance, and ensuring their success with enterprise analytics platform. You will work closely with platform engineers, and external vendors to address customer issues, gather feedback, and drive platform adoption through improvements. Smooth onboarding, ongoing support and robust change-management is critical to success in this role. As this role require both technical expertise and customer services skills, you will have the ability to develop technical proficiency and get exposure to Pfizer stakeholders.With supervision, you will:<ul><li>Collaborate with cross functional teams and provide tailored solutions to meet stakeholders’ needs</li><li>Facilitate onboarding and training activities to ensure successful adoption of the enterprise platform</li><li>Partner with end-users to provide support and guidance</li><li>Proactively identify opportunities to improve user experience, drive customer satisfaction and increase platform adoption</li><li>Contribute to and manage our knowledge base, community forums and community of practice</li><li>Monitor and analyze customer usage data to uncover trends and optimization opportunities</li><li>Up-skill to and maintain ‘expert’ status in one of our core analytical platforms and emerging technologies</li><li>Employ ‘creative disruption’ techniques to ensure continuous improvement and evolution within our methods and practices</li><li>Support stakeholders with their use cases and resolve critical issues</li><li>Collaborate with support and engineering teams to enhance the overall user experience</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>BS in computer science, data science, or a related field</li><li>3+ years of work experience</li><li>Comfort working with and reading code (SQL, python, R, etc)</li><li>Hands-on skills in data engineering, machine learning and/or data visualization</li><li>Hands-on experience working with Large Language Models (LLMs) and intelligent agents.</li><li>Excellent problem solving and analytical skills with an aptitude for learning new technologies</li><li>Strong communication skills and the ability to interface with both technical and non-technical individuals as needed</li></ul>Bonus Points If You Have (Preferred Requirements)<ul><li>An advanced degree</li><li>2+ years of experience in the field of data and analytics</li><li>Experience with big data technologies, such as Snowflake, Spark, or Kubernetes</li><li>Strong hands-on skills for data and machine learning pipeline orchestration via Dataiku or similar platform</li><li>Strong hands-on skills in Data Visualization platforms (e.g. Tableau, Spotfire)</li><li>Containerization and underlying infrastructure knowledge to support performance and resource optimization</li><li>Knowledge of software development methodologies (Agile, Scrum).</li></ul> Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Senior Associate, User Success Engineer

The Manager – eCommerce Solutions will be responsible for managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, then leading design and delivery of solutions for eCommerce at Pfizer.&nbsp; This includes new product launches, and expansion of our eCommerce capabilities. Projects will involve system configurations and technical delivery in SAP S/4 / Commerce Cloud and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally.What You Will AchieveIn this role, you will:<ul><li>Lead and guide moderately complex eCommerce projects, effectively managing time and resources, partnering with business team members/ leadership in the commercial organization.&nbsp;</li><li>Requires functional knowledge of the systems supporting the eCommerce Prime strategy at Pfizer. These include SAP S/4 processes/ SAP Commerce Cloud (Cloud 4 Customer and other functional systems and technologies that support the commercial strategy for Pfizer</li><li>Demonstrate an understanding of eCommerce strategies and technologies and how they integrate with customers globally</li><li>Define customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements</li><li>Collaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.&nbsp;</li><li>Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as needed</li><li>Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions</li><li>Communicate effectively with technical teams to deliver solutions and manage the business users’ expectations to ensure clear communication of the issues to seek input on a timely manner</li><li>Ensure project management deliverables comply with regulatory standards and maintain strong partnerships with Pfizer teams through effective engagement models</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>Bachelor’s degree with 4+ years of relevant experience; OR Master’s degree with 2+ years of relevant experience</li><li>Hands-on experience with SAP configuration in SAP modules and/or SAP Commerce Cloud</li><li>Experience designing and implementing commercial solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner</li><li>Project experience using MS Project, Jira to efficiently balance requirements, effort, timeline, and budget for solutioning efforts</li><li>Good organization skills, with the range to manage 2-4 parallel deliverables concurrently</li><li>Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership.&nbsp; Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging content</li><li>Understanding of financial concepts, success factors and Objectives and Key Results metrics for business performance</li><li>Knowledge of management reporting requirements and functional design</li><li>Excellent communication skills</li></ul>Bonus Points If You Have (Preferred Requirements)<ul><li>Previous experience of at least 1+ full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud solutions</li><li>Functional knowledge of SAP Sales and Distribution modules and or Finance, configuration for Sales Order Management, Delivery Scheduling, Warehouse Management and Goods Issue functions, invoice and credit management</li><li>Integration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAP</li><li>Relevant pharmaceutical industry experience</li><li>Management consulting experience</li><li>Experience with Agile Software Delivery</li><li>Knowledge of the pharmaceutical industry, preferably Commercial, supply chain, Finance or marketing</li><li>Experience with SOX compliance / practices is desirable.</li></ul>&nbsp;&nbsp;Work Location Assignment:&nbsp;On PremisePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Θέσεις Εργασίας Ελλάδα, Pfizer-hellas, Πληροφορική - Σελίδα 2

colleague services and adoption, tools & technology lead

Pfizer Hellas

manager, data solutions engineer

Pfizer Hellas

senior associate, user success engineer

Pfizer Hellas

manager – ecommerce solutions

Pfizer Hellas