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Ανθρώπινο Δυναμικό / HR

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Aoristou

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Our HR team is comprised of dedicated, solution oriented and agile colleagues who think big, challenge the status quo to create room for meaningful work. The position is a great opportunity for a career development or a zig zag movement providing great exposure to HR processes of the EMEA region.Being part of the global Pfizer workforce provides access to HR knowledge, state-of-the-art HR systems and skills building while working in an amazing workplace. Whether you have experience in HR, in a business center or in an operations environment, your diverse perspectives and knowledge will contribute to shape our workforce and help patients across the globe.Join a multinational, high qualified, inclusive, and amazing team.&nbsp;What You Will AchieveYou’ll have a key role to play in an organization that has people at its heart.As part of the EMEA Colleague Services Delivery team, you will support HR operational tasks for the markets of responsibility. As a Senior Associate, ensuring compliance, supporting colleagues' requests via a ticketing system, and handling stakeholders' needs to ensure business continuity are part of your daily activities. You are expected to prioritize tasks effectively and collaborate to achieve results. Demonstrating excellence in your work, with accountability for following through on commitments, is crucial. Working autonomously with a continuous improvement mindset and implementing change are key aspects of the role, ensuring that you can effectively contribute to the team's success and deliver high-quality results. Your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing important deliverables on time. Your innovative use of communication tools and techniques will make it easy to manage difficult issues and help in establishing consensus between teams.It is your dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.&nbsp;How You Will Achieve It<ul><li>Support HR operational tasks for the markets of responsibility as part of the EMEA Colleague Services Delivery team.</li><li>Contribute to the completion of projects and manage your own time to meet agreed targets.</li><li>Ensure compliance, support colleagues' requests via a ticketing system, and handle stakeholders' needs to ensure business continuity.</li><li>Prioritize tasks effectively and collaborate to achieve results.</li><li>Demonstrate excellence in your work, with accountability for following through on commitments.</li><li>Work autonomously with a continuous improvement mindset.</li><li>Contribute to the completion of projects and manage your time to meet agreed targets.</li><li>Execute HR pay-impacting tasks that support the entire employee lifecycle.</li><li>Understand the fundamental business drivers for Pfizer.</li><li>Coach and support managers and colleagues on a range of HR policies and practices.</li><li>Manage well-documented processes and procedures for the HR system.</li><li>Support and deliver continuous improvement initiatives.</li><li>Support the Employee Relations function, including data analytics.</li><li>Handle internal audits and close audit observations as per deadlines.</li><li>Act as a single point of contact for vendor management.</li><li>Streamline and automate HR processes.</li><li>Prepare key HR metrics, HR dashboards, and presentations using various analytical tools.</li><li>Identify and introduce new methodologies, participate in the ongoing continuous improvement of processes and practices.</li><li>Support the annual year-end cycle, including report generation, data migration/verification, staff communication, and employer tax returns filing.</li></ul>&nbsp;QualificationsMust-Have<ul><li>Minimum of a bachelor’s degree, Human Resources or related field preferred</li><li>At least 3 years of experience, preferably in a HR Shared Services/HR Operations/centralized customer service environment</li><li>Excellent knowledge of French (verbal and oral)</li><li>Proficient level in English language (written and verbal)</li><li>Good interpersonal and communication skills and result oriented.</li><li>Experience with Microsoft Office - proficient Excel, Power Point, Word and Outlook.</li></ul>&nbsp;Nice-to-Have<ul><li>Master's degree and relevant pharmaceutical experience.</li><li>Experience of working on ERP HR module (SNOW -ticketing systems). </li><li>Experience of working in a Service Center</li><li>Experience in operations</li><li>Positive, self-motivated with strong sense of responsibility. </li><li>Knowledge of various analytical tools. </li><li>Knowledge of HR Ordinance and Provident Fund.</li><li>Possess analytical and creative skills.</li></ul>&nbsp;Please apply by sending your CV and a motivational letter in EnglishPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Service Delivery Sr. Associate, GBS CS, Core HR Services (French speaker)

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged and have the ability to impact health and lives of millions of people. Digital is at the core of how Pfizer delivers Breakthroughs That Change Patient’s Lives. Advanced technologies that accelerate research, development, manufacturing, and patient access to therapies are all made possible by the infrastructures that enable our Digital landscapeWhat You Will AchieveThe IT Operations and Global Command Center organization delivers excellence in the pursuit of those breakthroughs through industry-leading infrastructure operations performance. We strive to revolutionize service dependability by applying advanced analytics to drive predictive detection and interventions. We place data at the heart of what we do and apply a relentless focus on continuous improvement to enable Pfizer’s business processes and patient outcomes.As part of the Service Management Solutions team, the Sr. Manager, ServiceNow ITSM Architect is a highly skilled and experienced ITSM Engineer with a strong background in deploying and managing ServiceNow ITSM.&nbsp; The ideal candidate will possess a robust background in ServiceNow ITSM architecture, including a deep understanding of IT Service Management (ITSM) processes; will have a proven track record of delivering successful ITSM solutions following industry best practices; will be responsible for designing, developing, implementing and maintaining ITSM processes and systems, utilizing the ServiceNow platform to meet business requirements.&nbsp; This individual will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.&nbsp;This role involves working closely&nbsp;with Product Owner, process owners, clients, stakeholders, and internal teams to deliver effective solutions and enhance IT service delivery.&nbsp; This will ensure that ITSM strategies are aligned with business goals, ensuring that the ServiceNow platform supports and enhances overall business objectives.How You Will Achieve It<ul><li>Work closely with cross-functional teams to gather requirements, translate them into technical specifications and ensure successful delivery of ITSM solutions.</li><li>Partner with ITSM Product owner to develop strategy and roadmap for product development and release.</li><li>Design, develop, test, implement and support ServiceNow ITSM capabilities related to Incident, Problem, Change and Request Management</li><li>Implement and maintain integrations with ServiceNow with other enterprise systems using REST/SOAP APIs, MID Server, and Integration Hub</li><li>Design and implement complex workflows and business processes using ServiceNow’s Flow Designer and Workflow Editor.</li><li>Analyze existing processes and workflows, identifying areas for improvement, optimization, and enhancement of ITSM processes</li><li>Engage in day-to-day operational support related to ITSM processes and systems</li><li>Develop and deliver training materials and sessions for end-users and administrators</li><li>Create and maintain detailed technical documentation, including design specifications, test plans, and user guides</li><li>Communicate effectively with clients and stakeholders to ensure alignment and satisfaction with the ServiceNow ITSM solutions</li><li>Stay up to date with the latest ServiceNow features, best practices, and industry trends</li></ul>QualificationsMust-Have<ul><li>Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Engineering.</li><li>7+years of experience interfacing with or managing IT application/infrastructure technologies</li><li>5+ years’ proven experience with ServiceNow ITSM administration/management, configuration, development, integration, upgrade and continuous improvement</li><li>Certified Technical Architect (CTA) with Certified Implementation Specialist (CIS) certifications in ITSM disciplines</li><li>Deep functional and technical understanding and implementation experience with ITSM product including Incident, Problem, Change and Request.</li><li>Strong skills in JavaScript and other scripting languages used within ServiceNow for automation and configuration.</li><li>Good understanding of ServiceNow CMDB, CSDM and ITIL</li><li>Familiarity with ServiceNow Performance Analytics</li><li>Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders</li><li>Strong understanding of business processes and how ServiceNow can support and improve them.</li><li>Demonstrated ability to work in an agile work environment possessing qualities such as a collaborative mindset, adaptability to change, and a proactive problem-solving approach.</li><li>Ability to address and resolve technical issues efficiently.</li><li>Ability to mentor and develop others.</li></ul>Nice-to-Have<ul><li>Certified Master Architecture (CMA)</li><li>ITIL certified (Foundation v3 or v4)</li><li>Experience writing, tuning, optimizing and troubleshooting SQL based queries, functions and procedures</li></ul>&nbsp; Work Location Assignment:&nbsp;Hybrid EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Information &amp; Business Tech

Sr. Manager, ServiceNow ITSM Architect

The Colleague Services and Adoption, Tools &amp; Technology Lead role is a member of the Colleague Services and Adoption(CS&amp;A) team within Digital. This team is accountable for applying design-centric &amp; human centered methods to optimize support processes and manage change, with the objective of shaping a delightful experience for internal Pfizer users; so colleagues have more time for meaningful work.The Colleague Services and Adoption, Tools &amp; Technology Lead will play a pivotal role in supporting our change agenda by defining, implementing and supporting the platform systems and tools required to support the strategy of creating and delivering human-centered technology experiences, solutions and services to internal Pfizer users.ROLE RESPONSIBILITIES<ul><li>Responsible for the strategy, requirements, testing and optimization of Pfizer’s internal, self-service platform and other CS&amp;A tools as required. - Participate in launch and release planning and management, track metrics and feedback to recommend changes and new capabilities.</li><li>Partner with relevant stakeholders to develop internal to Colleague Services &amp; Adoption tools and technology roadmaps</li><li>Own relationship with Fuse/ServiceNow creation center, key vendors, GBS and other key cross functional Digital stakeholders</li><li>Participate in PfizerOne planning and execution for Colleague Services &amp; Adoption</li><li>Manage launch and release planning and management, track metrics and manage product lifecycle</li><li>Lead the prioritization and implementation of technical enhancements</li><li>Establish and communicate the aligned monthly release calendar</li><li>Lead technical projects as required</li><li>Lead the identification and implementation of automation &amp; AI opportunities, partnering with team members to identify opportunities that drive cost efficiency and create more time for meaningful work</li><li>Partner with team service/product owners to implement innovative products and solutions to address unmet customer needs and/or enhance the customer experience.&nbsp;</li><li>Partner with metrics team to analyze operational and performance metrics and interpret underlying drivers to translate into data-based recommendations.</li><li>Leverage external research and networks to identify digital solutions to improve user experience and self-service adoption globally.</li><li>Manage large Software Budget accordingly</li><li>Analyze current and future state needs and challenges, identify improvement opportunities and research future technologies in alignment with change agenda</li></ul>BASIC QUALIFICATIONS<ul><li>&nbsp;Bachelor’s Degree with 6 years of experience or Master’s Degree with 5 years of experience or PhD with one year of experience with increasing responsibility in designing, delivering, or operating global systems &amp; platforms</li><li>Relevant experience as an information technology professional in roles such as a software developer, technical project manager, systems administrator, database administrator, systems engineer, computer engineer or support specialist, engineering lead, technical team lead</li><li>Experience leading matrixed teams comprised of contractors and/or colleague resources</li><li>Ability to synthesize complex business requirements into technical and functional needs and proceed to manage multiple projects with attention to detail, accountability, and ownership for end-to-end project lifecycle</li><li>Ability to manage multiple initiatives concurrently.</li><li>Demonstrated ability to deliver Cross functional results in an integrated, collaborative manner and a willingness to do what it takes to get the job done.</li><li>Sound professional judgment and persistence and demonstrated success at promoting innovation and taking thoughtful risks to challenge the status quo, resulting in enhanced processes or products.</li><li>Strong ability to connect business strategy to make technical recommendations that capitalize on in house functionality or brings forward new and innovative solutions</li><li>Strong written and verbal communication, presentation, and facilitation skills</li><li>Ability to clearly communicate complex technical and functional information in an easy to understand manner and problem-solving skills</li><li>Strong interpersonal skills to be able to interact with all levels of organization&nbsp;</li><li>Drives business results – identifies and capitalizes on opportunities, identifies risks/issues, assesses implications, formulates recommendations, and Drives Sound decisions that deliver results</li><li>Passionate about optimizing the investment made into Pfizer Digital tools to deliver a “Best in Class” support experience for Pfizer users. PREFERRED QUALIFICATIONS</li><li>Experience with Agile Software Delivery</li><li>Experience with ServiceNow</li></ul>&nbsp;&nbsp; Work Location Assignment:&nbsp;Hybrid EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.Information &amp; Business Tech

Colleague Services and Adoption, Tools & Technology Lead

At Pfizer, technology impacts everything we do. Our digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions, from research to manufacturing. By digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Your dedication and hard work will be instrumental in helping Pfizer achieve new milestones and make a positive impact on patients worldwide.What You Will AchieveAs a Manager, Data Solutions Engineer, you will be part of a development team working on digital data solutions in AIDA R&amp;D.You will develop data focused solutions with a team of peer developers, digital client partners, architects, platform leads and contract support personnel. You will take lead in developing these solutions with Sr. Associate/Associate Solution and Data Engineer colleagues and contracted personnel working under your directions.You will be a technical member and/or SME of a scrum development or project team using appropriate development methodologies (agile, waterfall, hybrid, etc.). You will work closely with Product and Solution Leads, Scrum Masters, Project Managers, Engineers and other Developers, Client Partners, vendor partners and others to accomplish the team’s and the organization’s goals.You will be responsible for delivering high quality data solutions.&nbsp; This role requires strong collaboration skills, the ability to work independently with a focus on high quality and a strong sense of accountability. The role also requires a strong desire for continuous learning to stay current with the rapidly evolving global data landscape and significant attention to detail and quality.This is a hands-on data engineering role which will support our AIDA R&amp;D ecosystem. Its scope includes a wide range of platforms, including but not limited to, AWS, Databricks and Snowflake. Ensuring data reliability, efficiency and quality is core to this role. You will contribute directly to coding (including testing, debugging, documenting) plus oversee and coach the engineering work of others.How You Will Achieve It<ul><li>Design, develop, maintain and improve new and existing data solutions with a strong sense of accountability and attention to quality (mainly within a cloud hosted environment).</li><li>Design, develop and deliver projects that incorporate standards for data lakes, analytical reporting and web-based analytics solutions to achieve business outcomes. Identify, evaluate and recommend alternative design options when needed.</li><li>Provide technical guidance to and/or perform as technical lead/co-lead on moderately complex projects.</li><li>Align development activity with recommended architectures, platforms and coding standards.&nbsp; Ensures quality, security and privacy are built in.</li><li>Engage with business stakeholders to prioritize business requirements and identify opportunities for technical synergy.</li><li>Perform code reviews and testing of code written, including designing and writing automated workflows to allow for continuous delivery.</li><li>Ensure high data reliability, efficiency and quality standards are maintained and continuously improve engineering practices and processes.</li><li>Ensure compliance with regulatory requirements and Pfizer requirements as per SDLC and ADLC processes.</li><li>Exercise own judgment leveraging knowledge and experience, working independently with instruction on complex problems.</li><li>Develop technical solutions aligned with business requirements across the Pfizer AIDA R&amp;D organization.</li><li>ETL Processes: Design and develop ETL processes to support data integration and analytics.</li><li>Mentor junior colleagues and provide feedback and corrections as necessary.</li></ul>Additional Key Responsibilities:<ul><li>Data Architecture: Co-design and implement scalable data architectures for dynamic business use-cases.</li><li>Data Quality: Ensure data accuracy and integrity across all systems.</li><li>ETL Processes: Design and develop ETL processes to support data integration and analytics.</li></ul>Basic Qualifications<ul><li>Bachelor's degree in Computer Science or Computer Engineering.</li><li>5+ years of experience with data engineering.</li><li>Experience in leading development of data solutions.</li><li>Experience using AWS cloud services.</li><li>Experience with either Databricks or Snowflake.</li><li>Experience programming in Python and SQL.</li><li>Experience with Git Hub and CI/CD pipelines.</li><li>Flexible to changing priorities and comfortable in a fast-passed dynamic environment.</li><li>Superior analytical and creative problem-solving skills. Demonstrate successes in analysis, conclusions and improvement.</li><li>Strong problem-solving abilities with an analytic and qualitative eye for reasoning under pressure.</li><li>Self-starter with the ability to prioritize and complete multiple tasks with little to no supervision. Ability to work independently and as part of a team.</li><li>Familiarity on ETl workflows, data storage, index strategies, ingesting/indexing processes, transforming/normalizing data and data enrichment upon ingest.</li><li>Experience in managing project delivery via both Pfizer SDLC and ADLC process.</li><li>Proven experience engineering end-to-end data solutions which cut across data acquisition, data lakes, web based analytical solutions.</li></ul>Preferred Qualifications<ul><li>Master's degree</li><li>Relevant pharmaceutical industry experience</li><li>Graduate degree in either a technical or management discipline</li><li>Knowledge of the pharmaceutical industry, preferably within Research and Development</li></ul>&nbsp; Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Manager, Data Solutions Engineer

Pfizer’s Chief Digital Office (CDO) leads the transformation of Pfizer into a digital powerhouse that will generate patient superior experiences which results in better health outcomes.&nbsp;The Analytics Experience team, which is part of the Artificial Intelligence, Data and Advanced Analytics (AIDA) organization, is responsible for the creating a seamless experience for analytics experts to harness the potential of big data, machine learning, and interactive analytics through a unified platform across the enterprise in all Pfizer geographies.&nbsp;&nbsp;Part of the Analytics Experience team are a group of User Success Engineers who are responsible for onboarding, enabling, and supporting self-sufficient analytical users across the Pfizer business, to ensure seamless user experience in the enterprise analytics platform. This platform will be the digital engine that brings together investments we have made into a unified experience for colleagues that take us to the next level of value creation.&nbsp;&nbsp;It powers next generation insights by developing enterprise-grade data foundations, allowing data to flow horizontally, enabling a versatile analytics environment, and embedding insights into day-to-day work to create a digital, data-driven culture.&nbsp;What You Will AchieveIn this role, you will be the responsible for understanding end users’ needs, providing technical guidance, and ensuring their success with enterprise analytics platform. You will work closely with platform engineers, and external vendors to address customer issues, gather feedback, and drive platform adoption through improvements. Smooth onboarding, ongoing support and robust change-management is critical to success in this role. As this role require both technical expertise and customer services skills, you will have the ability to develop technical proficiency and get exposure to Pfizer stakeholders.With supervision, you will:<ul><li>Collaborate with cross functional teams and provide tailored solutions to meet stakeholders’ needs</li><li>Facilitate onboarding and training activities to ensure successful adoption of the enterprise platform</li><li>Partner with end-users to provide support and guidance</li><li>Proactively identify opportunities to improve user experience, drive customer satisfaction and increase platform adoption</li><li>Contribute to and manage our knowledge base, community forums and community of practice</li><li>Monitor and analyze customer usage data to uncover trends and optimization opportunities</li><li>Up-skill to and maintain ‘expert’ status in one of our core analytical platforms and emerging technologies</li><li>Employ ‘creative disruption’ techniques to ensure continuous improvement and evolution within our methods and practices</li><li>Support stakeholders with their use cases and resolve critical issues</li><li>Collaborate with support and engineering teams to enhance the overall user experience</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>BS in computer science, data science, or a related field</li><li>3+ years of work experience</li><li>Comfort working with and reading code (SQL, python, R, etc)</li><li>Hands-on skills in data engineering, machine learning and/or data visualization</li><li>Hands-on experience working with Large Language Models (LLMs) and intelligent agents.</li><li>Excellent problem solving and analytical skills with an aptitude for learning new technologies</li><li>Strong communication skills and the ability to interface with both technical and non-technical individuals as needed</li></ul>Bonus Points If You Have (Preferred Requirements)<ul><li>An advanced degree</li><li>2+ years of experience in the field of data and analytics</li><li>Experience with big data technologies, such as Snowflake, Spark, or Kubernetes</li><li>Strong hands-on skills for data and machine learning pipeline orchestration via Dataiku or similar platform</li><li>Strong hands-on skills in Data Visualization platforms (e.g. Tableau, Spotfire)</li><li>Containerization and underlying infrastructure knowledge to support performance and resource optimization</li><li>Knowledge of software development methodologies (Agile, Scrum).</li></ul> Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

Senior Associate, User Success Engineer

Pfizer is hiring a European Safety Office Medical Senior Manager to support the Pfizer pharmacovigilance system and the adequate surveillance of the safety profiles of Pfizer products of European (all European Union Member States and the three EFTA countries Iceland, Liechtenstein and Norway) interest, both marketed and under development with intent to register (registration-targeted clinical activities started), for one or more therapeutic areas; to report and interact on these safety profiles with the European Drug Agencies; and to provide advice for Europe-related purposes, such as regulatory actions and documents, product labeling, risk management, safety data exchange agreements, and clinical trial programs.Primary Responsibilities<ul><li>Keep permanently updated on EU Pharmacovigilance regulations and policies.</li><li>Ensure support the EUQPPV and Deputy in fulfilling safety qualified person obligations in Europe.</li><li>Support the activities of WMS, as appropriate, including development of relevant processes and practices, with particular reference to European Directives, Guidance and Points to Consider.</li><li>Ensure support to the EUQPPV in the monitoring of compliance (time and quality) for expedited individual and aggregated data reporting, of product issues (including recalls), and of overall performance as regards safety in Europe.</li><li>Partner with relevant functions to ensure the monitoring of cumulative safety data for products approved in Europe as well as products in development with intent to register, and to support safety signal generation and evaluation activities, in one or more specific therapeutic area(s) of responsibility.</li><li>Participate directly or via a designee to Risk Management Committees and benefit/risk governance bodies as required.</li><li>Partner with relevant functions to support and ensure the appropriate and timely delivery of high quality aggregated data reports and other regulatory documents for European Health Authorities, in compliance with European requirements, for all products within the therapeutic area(s) of responsibility. </li><li>Ensure the timely and quality review of aggregate data reports, safety data exchange agreements, labelling (Core Data Sheet and, for CAP and MRP products, SmPC), pharmacovigilance and risk management plans, and other documents (e.g. protocols for post-authorisation safety studies, study reports). </li><li>Partner with relevant functions to support the definition and update of product safety profiles and labelling in Europe. </li><li>Support the functions responsible for submission of individual reports to the EudraVigilance database. </li><li>Globally monitor all safety related matters potentially impacting on Europe. </li><li>Collaborate with the safety functions within WMS, as well as other departments, as appropriate, to ensure effective collaboration on all European issues. </li><li>Represent PFE at drug agencies in Europe where required. </li><li>Support the PFE country-based safety units as regards pharmacovigilance aspects of European relevance.</li><li>Support the monitoring of the status of PFE products in Europe, including commitments, and the monitoring of the evolution of the European regulatory/methodological/ philosophical approaches to drug safety. </li><li>Maintain the documentation systems pertaining to the EUQPPV activities. </li><li>Selection of adequate personnel, and their training in pharmacovigilance and relevant processes and procedures.</li><li>Ensure that each role in the function has an adequate job description. </li><li>Ensure that policies and procedures are in place and maintained to guarantee quality and timeliness of deliverables.</li></ul>Qualifications<ul><li>Medically qualified (MD certification or equivalent). Higher medical degree or specialization, experience in clinical research preferred, experience in epidemiology preferred.</li><li>Sound medical knowledge.</li><li>Previous experience in the pharmaceutical industry in pharmacovigilance or clinical research departments on an international level.</li><li>Good understanding of computer technology, and management of relational database systems.</li><li>Fluency in written and verbal English. Working knowledge of at least one other European language preferred.</li></ul>Technical Skill Requirements<ul><li>Expertise in medical aspects of pharmacovigilance, scientific basis for therapies and drug-induced diseases.</li><li>Understanding of pharmacovigilance internal and external environment, including scientific, methodological and regulatory aspects with a special focus on European requirements.</li><li>Understanding of product development and clinical research.</li><li>Demonstrated ability to analyze, frame, and communicate complex issues and their strategic implications for patient safety, including scientific writing and presentation proficiency.</li><li>Ability at operating in a matrix environment.</li><li>Good oral and written communication and presentation skills.</li><li>Good communication and negotiation skills with internal and external parties.</li><li>High skills in time management and organization.</li></ul>Purpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation StrategyOne bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability Inclusion Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!Pursuant to Article 24(6) of the Act of June 24, 2024 on the protection of whistleblowers, Pfizer Polska Sp. z o.o. and Pfizer Trading Polska Sp. z o.o. declare that they have adopted a joint internal reporting procedure, which, in accordance with the provisions of the aforementioned Act, is also available to persons applying for employment on the basis of an employment relationship or other legal relationship constituting the basis for providing work or services or performing functions. The content of the procedure is made available upon request sent to the contact person or to the email address sygnalisci-px@pfizer.com.

European Safety Office (ESO) Medical Senior Manager

The Manager – eCommerce Solutions will be responsible for managing solution delivery efforts, coordinating scope and cost with commercial business teams, documenting requirements, then leading design and delivery of solutions for eCommerce at Pfizer.&nbsp; This includes new product launches, and expansion of our eCommerce capabilities. Projects will involve system configurations and technical delivery in SAP S/4 / Commerce Cloud and / or other continuous improvement opportunities in Commercial Operations and Customer Service globally.What You Will AchieveIn this role, you will:<ul><li>Lead and guide moderately complex eCommerce projects, effectively managing time and resources, partnering with business team members/ leadership in the commercial organization.&nbsp;</li><li>Requires functional knowledge of the systems supporting the eCommerce Prime strategy at Pfizer. These include SAP S/4 processes/ SAP Commerce Cloud (Cloud 4 Customer and other functional systems and technologies that support the commercial strategy for Pfizer</li><li>Demonstrate an understanding of eCommerce strategies and technologies and how they integrate with customers globally</li><li>Define customer facing business requirements, design eCommerce solutions within the Pfizer Digital strategy, and delivery systems to meet the requirements</li><li>Collaborate with commercial and trade business users to understand business requirements, provide cost estimates, and design eCommerce solutions to meet business requirements.&nbsp;</li><li>Design, configure and or develop eCommerce solutions to achieve desired functionality and perform testing as needed</li><li>Develop strong relationships at all levels in the organization and collaborate with stakeholders with different cultural backgrounds and in different geographical regions</li><li>Communicate effectively with technical teams to deliver solutions and manage the business users’ expectations to ensure clear communication of the issues to seek input on a timely manner</li><li>Ensure project management deliverables comply with regulatory standards and maintain strong partnerships with Pfizer teams through effective engagement models</li></ul>Here Is What You Need (Minimum Requirements)<ul><li>Bachelor’s degree with 4+ years of relevant experience; OR Master’s degree with 2+ years of relevant experience</li><li>Hands-on experience with SAP configuration in SAP modules and/or SAP Commerce Cloud</li><li>Experience designing and implementing commercial solutions across customers, including exposing services for integration with customer systems on disparate platforms, in a secure and efficient manner</li><li>Project experience using MS Project, Jira to efficiently balance requirements, effort, timeline, and budget for solutioning efforts</li><li>Good organization skills, with the range to manage 2-4 parallel deliverables concurrently</li><li>Robust and well-honed communication skills, including the ability to prepare and present content appropriate for senior leadership.&nbsp; Comfortable preparing concise and accurate summarization of complex efforts/status/concepts using creative and engaging content</li><li>Understanding of financial concepts, success factors and Objectives and Key Results metrics for business performance</li><li>Knowledge of management reporting requirements and functional design</li><li>Excellent communication skills</li></ul>Bonus Points If You Have (Preferred Requirements)<ul><li>Previous experience of at least 1+ full life cycle projects implementing eCommerce solutions integrated with SAP SD, or SAP Commerce Cloud solutions</li><li>Functional knowledge of SAP Sales and Distribution modules and or Finance, configuration for Sales Order Management, Delivery Scheduling, Warehouse Management and Goods Issue functions, invoice and credit management</li><li>Integration experience with other DevOps focused technologies, such as Java, OpenAPI technologies (REST, ODI, SOAP</li><li>Relevant pharmaceutical industry experience</li><li>Management consulting experience</li><li>Experience with Agile Software Delivery</li><li>Knowledge of the pharmaceutical industry, preferably Commercial, supply chain, Finance or marketing</li><li>Experience with SOX compliance / practices is desirable.</li></ul>&nbsp;&nbsp;Work Location Assignment:&nbsp;On PremisePfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Manager – eCommerce Solutions

The Payroll Manager leads payroll operations&nbsp;for&nbsp;assigned country cluster in Regional Shared Service Payroll Hub.&nbsp; Develops procedures and supervises the preparation, documentation and disbursement of colleague payroll payments and payroll taxes. Prepares&nbsp;and consolidates&nbsp;reports&nbsp;for stakeholders, analyzes&nbsp;and addresses&nbsp;audit&nbsp;findings, reconciles and resolves complex payroll processing and colleague payroll issues.&nbsp;&nbsp;Ensures payroll reporting and payments are compliant with company policy, generally accepted accounting principles, and applicable government regulations.&nbsp;&nbsp;Leads a team of 15-20 colleagues and performs end to end people management responsibilities. Works with vendors and Payroll Vendor Governance team to ensure SLA’s and quality metrics are met.&nbsp;ROLE RESPONSIBILITIES<ul><li>Oversees the cluster payroll processing workstream and team member(s).&nbsp;</li><li>Ensures country work instructions for their cluster of countries are up-to-date, payroll controls are executed on time and as per standards, back ups are trained and active. </li><li>Performs end to end people management activities:&nbsp;Colleague recruitment, onboarding, training and development, performance management and team quality, according to Pfizer’s Purpose and Values.</li><li>May be responsible for&nbsp;regular execution&nbsp;or back-up&nbsp;of&nbsp;an&nbsp;assigned payroll&nbsp;depending on the requirements of the cluster.&nbsp; This&nbsp;includes&nbsp;collection and validation of inputs and error resolution, communication of&nbsp;payroll&nbsp;kick&nbsp;off and approval processing milestones, validation&nbsp;and balancing&nbsp;payroll,&nbsp;and&nbsp;processing&nbsp;changes to correct errors or provide updates.&nbsp;&nbsp;&nbsp;</li><li>Act as an escalation point of contact for payroll processing, when needed with ability to resolve escalated issues and problems quickly and independently with both internal and external stakeholders, and third-party vendors</li><li>Ensure the regional payroll processing workstream follows company policies, regional regulatory requirements, and the global payroll strategy.&nbsp;</li><li>Review and certify payroll signoffs as required.&nbsp;</li><li>Work with the payroll vendors to ensure pay disbursements, tax deposits, and tax filings are completed accurately and timely.&nbsp;</li><li>Gather payroll processing feedback and provide information and insight to Payroll Vendor Management.&nbsp;</li><li>Assess technology requirements and changes and ensure that systematic updates are completed by the vendor in a timely and complete manner.&nbsp;</li><li>Ensure all regulatory requirements and updates for the cluster are performed and completed as required.&nbsp;</li><li>Identify opportunities for and implement continuous improvement and transformational projects.&nbsp;</li><li>Promote Pfizer purpose, values and goals with proactive team management, and ensure strong team engagement, as measured by Pulse surveys and PLI evaluations and goal achievement.&nbsp;</li><li>Hybrid working schedule </li></ul>BASIC&nbsp;QUALIFICATIONS&nbsp;&nbsp;<ul><li>Bachelor’s degree in Finance, Accounting, Human Resources or related field required&nbsp;</li><li>7+&nbsp;years experience&nbsp;in payroll,&nbsp;including management of a team&nbsp;</li><li>In-depth knowledge and experience of payroll calculation and processing&nbsp;</li><li>Experience managing a team in a clustered payroll or global business service center</li><li>Ability to maintain privacy and confidentiality&nbsp;</li><li>Fluent English (written, oral, and speaking)</li></ul>PREFERRED QUALIFICATIONS&nbsp;<ul><li>Master’s degree in business or related field preferred&nbsp;</li><li>Experience with Workday, ADP, or other common HCM, payroll and time/attendance systems preferred&nbsp;</li><li>Certified Payroll Professional, or similar&nbsp;professional designation&nbsp;preferred&nbsp;</li><li>Attention to detail and accuracy&nbsp;</li><li>Problem analysis and problem-solving skills&nbsp;</li><li>Data analysis and complex calculations&nbsp;&nbsp;</li><li>Knowledge of UK, Irish payroll preferred&nbsp;</li><li>Knowledge on other major European markets’ payroll preferred</li><li>Good Knowledge on German language preferred</li></ul>Please apply by sending your CV and a motivational letter in English.

Senior Payroll Manager

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team.&nbsp;ROLE RESPONSIBILITIES&nbsp;These responsibilities include but are not limited to the following:&nbsp;<ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.&nbsp;</li><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.)&nbsp;</li><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies.&nbsp;</li><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties.&nbsp;</li><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required.&nbsp;</li><li>Refund issuance (review, obtain approvals, and confirm).&nbsp;</li><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger.&nbsp;</li><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.&nbsp;</li><li>Effectively communicate to peers and management with regards to work tasks and deadlines.&nbsp;</li><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.&nbsp;</li><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.&nbsp;</li><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc.&nbsp;</li><li>Maintain receipt records, files and documentation in an organized manner.&nbsp;</li><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.&nbsp;</li><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area.&nbsp;</li><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and Experience&nbsp;<ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred.&nbsp;</li><li>Fluent English and, Italian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Italian language skills).&nbsp;</li><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li><li>Experience with financial shared services preferred.&nbsp;</li><li>Experience of working in cross-functional and multi-cultural team an advantage.&nbsp;</li><li>Ability to work in a high-performing team environment.&nbsp;</li><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals.&nbsp;</li><li>Demonstrated ability to work on own initiative.&nbsp;</li><li>Strong verbal and written communication skills.&nbsp;</li><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas&nbsp;</li></ul>Technical Skills Requirements&nbsp;<ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required&nbsp;</li><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt and S4 Hana.&nbsp;</li></ul>Please apply by sending your CV and a motivational letter in English&nbsp;Work Location Assignment:&nbsp;HybridPurpose&nbsp;Breakthroughs that change patients' lives... At Pfizer we are a&nbsp;patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.&nbsp;&nbsp;Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.Flexibility&nbsp;&nbsp;We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.&nbsp;Let’s start the conversation!&nbsp;&nbsp;Equal Employment Opportunity&nbsp;We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.Disability InclusionOur mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!

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