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Ο τομέας της Πληροφορικής προσφέρει ποικίλες ευκαιρίες καριέρας στην ανάπτυξη λογισμικού, διαχείριση συστημάτων, ασφάλεια δικτύων και ανάλυση δεδομένων. Η αναπτυσσόμενη ελληνική αγορά πληροφορικής δημιουργεί προοπτικές για επαγγελματίες κάθε επιπέδου, ενισχύοντας την καινοτομία και τον ψηφιακό μετασχηματισμό. Η εργασία στον χώρο της πληροφορικής σημαίνει συμβολή στην τεχνολογική εξέλιξη με ανταγωνιστικές αμοιβές και ευέλικτες μορφές απασχόλησης.

The Information Technology sector offers diverse career paths in software engineering, system administration, network security, and data analytics. Greece's expanding IT industry provides promising opportunities for professionals at all levels, fostering innovation and digital transformation. Working in IT means contributing to technological progress with competitive salaries and flexible work arrangements.

Ο τομέας του Marketing προσφέρει ποικίλες ευκαιρίες καριέρας στον ψηφιακό μάρκετινγκ, τη διαχείριση επωνυμίας, τη δημιουργία περιεχομένου και την έρευνα αγοράς. Επιχειρήσεις στην Ελλάδα επενδύουν όλο και περισσότερο στη διαδικτυακή διαφήμιση και τις στρατηγικές κοινωνικών μέσων, δημιουργώντας ζωντανές ευκαιρίες εργασίας για δημιουργικούς επαγγελματίες. Αυτός ο κλάδος προσφέρει σημαντικές δυνατότητες ανάπτυξης, επιτρέποντας στους ειδικούς να επηρεάσουν κρίσιμα την επιτυχία και τη δέσμευση των καταναλωτών.

The Marketing sector offers diverse career paths in digital marketing, brand management, content creation, and market research. Companies across Greece are increasingly investing in online advertising and social media strategies, creating vibrant job opportunities for creative professionals. This field provides ample growth potential, allowing specialists to impact business success and consumer engagement effectively.

Ο κατασκευαστικός κλάδος περιλαμβάνει τεχνικά επαγγέλματα όπως πολιτικούς μηχανικούς, αρχιτέκτονες, διευθυντές έργων και τεχνίτες. Στην Ελλάδα, με τη συνεχή ανάπτυξη υποδομών και αστικών έργων, ο κλάδος προσφέρει σημαντικές ευκαιρίες επαγγελματικής εξέλιξης. Εργασία στην κατασκευή σημαίνει συμμετοχή στη διαμόρφωση του δομημένου περιβάλλοντος και στην ενίσχυση της οικονομικής ανάπτυξης της χώρας.

The Construction Sector encompasses a wide range of technical professions including civil engineers, architects, project managers, and skilled tradespeople. In Greece, this industry is expanding with infrastructure developments and urban projects, offering robust career growth and hands-on experience. Working in construction provides the opportunity to contribute to shaping the built environment and driving the country’s economic progress.

Ο τομέας των Χρηματοοικονομικών καλύπτει επαγγέλματα σε τράπεζες, επενδύσεις, λογιστική, ασφάλειες και χρηματοοικονομική ανάλυση. Στην Ελλάδα, αναπτύσσονται ευκαιρίες στο fintech και τη βιώσιμη χρηματοδότηση, με θέσεις από νέους αναλυτές έως ανώτερα στελέχη. Η εργασία στον χρηματοοικονομικό τομέα προσφέρει την ευκαιρία να συμβάλλετε στην οικονομική ανάπτυξη και να αποκτήσετε πολύτιμες δεξιότητες σε έναν δυναμικό κλάδο.

The Finance sector includes careers in banking, investment, accounting, insurance, and financial analysis. In Greece, opportunities are expanding in fintech and sustainable finance, offering roles from entry-level analysts to senior financial managers. Working in finance provides a chance to influence economic growth and gain valuable skills in a dynamic, evolving industry.

Ο τομέας «Άλλο» περιλαμβάνει ποικίλες ευκαιρίες απασχόλησης που δεν εντάσσονται σε παραδοσιακές κατηγορίες, καλύπτοντας αναδυόμενους κλάδους και εξειδικευμένους ρόλους σε διαφορετικούς τομείς. Προσφέρει ευέλικτες επιλογές καριέρας για επαγγελματίες που αναζητούν μοναδικές θέσεις ή θέλουν να αναπτύξουν διεπιστημονικές δεξιότητες. Η εργασία σε αυτόν το χώρο μπορεί να οδηγήσει σε καινοτόμες εμπειρίες και επαγγελματική ανάπτυξη σε ανεξερεύνητες, αλλά πολλά υποσχόμενες αγορές στην Ελλάδα.

The 'Other' sector includes a variety of diverse job opportunities that do not fit traditional categories, ranging from emerging industries to niche roles across different fields. This sector offers flexible career paths for professionals seeking unique positions or exploring interdisciplinary skills. Working in this area can lead to innovative experiences and the chance to grow in less conventional but promising markets in Greece.

Ο τομέας της Γραμματειακής Υποστήριξης περιλαμβάνει ρόλους όπως βοηθούς διοίκησης, υπεύθυνους γραφείου και διοικητικούς συντονιστές, απαραίτητους σε πολλούς κλάδους στην Ελλάδα. Προσφέρει σταθερές προοπτικές καριέρας με δυνατότητες ανάπτυξης οργανωτικών και επικοινωνιακών δεξιοτήτων. Η εργασία σε αυτόν τον τομέα είναι κλειδί για την ομαλή λειτουργία επιχειρήσεων και γραφείων.

The Secretarial Support sector includes roles such as executive assistants, office managers, and administrative coordinators, vital across various industries in Greece. This field offers steady career growth with opportunities to develop organizational, communication, and multitasking skills. Working in secretarial support provides a gateway to corporate environments and plays a key role in ensuring efficient business operations.

Ο τομέας του Ανθρώπινου Δυναμικού καλύπτει την πρόσληψη, εκπαίδευση και διαχείριση ταλέντων σε διάφορους κλάδους στην Ελλάδα. Θέσεις εργασίας όπως ειδικοί προσέλκυσης ταλέντων, διευθυντές HR και σύμβουλοι οργανωτικής ανάπτυξης προσφέρουν σημαντικές προοπτικές εξέλιξης, καθώς οι επιχειρήσεις δίνουν έμφαση στην εμπλοκή των εργαζομένων και την εταιρική κουλτούρα. Απασχόληση στον τομέα αυτό σημαίνει να συμβάλλεις στην επιτυχία των οργανισμών και σε ένα θετικό εργασιακό περιβάλλον.

The Human Resources sector plays a vital role in recruiting, training, and managing talent across various industries in Greece. Careers in HR include roles such as talent acquisition specialists, HR managers, and organizational development experts, offering strong growth prospects as companies emphasize employee engagement and workplace culture. Working in HR allows professionals to impact organizational success and foster a positive work environment.

Ο τομέας του Προσωπικού Ασφαλείας περιλαμβάνει σημαντικές θέσεις που προστατεύουν άτομα, περιουσίες και επιχειρήσεις σε διάφορους κλάδους όπως εταιρείες, εκδηλώσεις, λιανικό εμπόριο και δημόσιο τομέα. Οι επαγγελματίες μπορούν να εργαστούν ως φύλακες, επικεφαλής ομάδων ή σε εξειδικευμένους ρόλους αξιολόγησης κινδύνου και αντιμετώπισης εκτάκτων αναγκών. Με την αυξανόμενη ανάγκη για ασφάλεια στην Ελλάδα, ο τομέας προσφέρει σταθερή απασχόληση και προοπτικές εξέλιξης.

The Security Personnel sector offers vital roles in protecting people, property, and assets across various industries including corporate, events, retail, and government. Careers range from security guards and supervisors to specialized roles in risk assessment and emergency response. With rising security concerns globally and in Greece, this sector provides stable employment and opportunities for advancement in private and public sectors.

Ο τομέας των Νομικών Υπηρεσιών περιλαμβάνει ποικίλες επαγγελματικές ευκαιρίες όπως δικηγόρους, νομικούς συμβούλους, παρασκευαστές και υπεύθυνους συμμόρφωσης. Το αναπτυσσόμενο νομικό περιβάλλον στην Ελλάδα δημιουργεί ζήτηση για ειδικούς σε εταιρικό δίκαιο, αστικά δικαιώματα και διεθνείς κανονισμούς. Η εργασία σε αυτόν τον τομέα προσφέρει προοπτικές εξέλιξης, πνευματική πρόκληση και την ευκαιρία να συμβάλλετε στην κοινωνία μέσω της δικαιοσύνης και της νομικής υποστήριξης.

The Legal Services sector offers a variety of career paths including roles such as lawyers, legal advisors, paralegals, and compliance officers. Greece's evolving legal landscape creates a demand for professionals skilled in corporate law, civil rights, and international regulations. Working in this sector provides opportunities for professional growth, intellectual challenge, and the chance to impact society through justice and legal support.

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As a Linux Systems Engineer, you’ll play a key role in ensuring the stability, scalability, and security of our corporate and gaming systems.&nbsp;Your day to day will include:• &nbsp; &nbsp;Supporting the assessment of the capabilities and limitations of the system and servers infrastructure, recommending solutions to facilitate the planning, design and development of a scalable and agile system architecture • &nbsp; &nbsp;Providing upgrade recommendations and technical direction to IT support staff to ensure systems’ integrity and availability • &nbsp; &nbsp;Automating and configuring management solutions and implementing improvements in deployment automation. • &nbsp; &nbsp;Managing, maintaining and monitoring all installed systems and infrastructure as well as identifying and resolving technical problems (2nd or 3rd level of support) in coordination with vendors and other IT personnel to achieve accurate system operation&nbsp; • &nbsp; &nbsp;Accurately, effectively and proactively executing migration and configuration changes to support business efficiency with minimum interruption of daily operations • &nbsp; &nbsp;Implementing security, backup, updates, and disaster recovery solutions to ensure the highest level of services and systems availability • &nbsp; &nbsp;Collaborating with security and networking teams to implement, expand and fine-tune security policies on central resources and applications configuring user access and permissions in line with approved levels of authority What you need to succeed:• &nbsp; &nbsp;Bachelor’s degree in Computer Science, Information Systems Management or relevant field&nbsp; • &nbsp; &nbsp;Minimum 3 years of hands-on experience in managing operating systems and databases • &nbsp; &nbsp;Proven working experience in installing, configuring, and troubleshooting of Linux operating systems • &nbsp; &nbsp;Proven experience in Virtualization administration (VMware &amp; Hyper-V &amp; KVM) • &nbsp; &nbsp;Deep knowledge of core IP services (DNS, DHCP, LDAP, NTP, SMTP etc.) • &nbsp; &nbsp;Strong experience with load balancing (HAProxy, Nginx)&nbsp; • &nbsp; &nbsp;Good knowledge of Azure administration • &nbsp; &nbsp;Working knowledge of a variety of hardware platforms and software applications • &nbsp; &nbsp;Knowledge of database management processes, tools and platforms (SQL, Oracle, Sybase etc.) • &nbsp; &nbsp;Proficiency in scripting and automation for routine tasks and deployments. • &nbsp; &nbsp;Experience with CI/CD pipelines and tools like Jenkins, GitLab CI, or CircleCI. • &nbsp; &nbsp;Familiarity with configuration management tools (Ansible, Puppet, Chef). • &nbsp; &nbsp;Good analytical thinking and strong attention to detail • &nbsp; &nbsp;Strong achievement orientation and a can-do mentality • &nbsp; &nbsp;Team player&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Linux Systems Engineer (3801)

Join our Digital &amp; AI Team as Digital Analytics Specialist! In this role, you will be responsible for measuring, monitoring, and evaluating the performance of all our digital assets, including websites, mobile applications, and other digital platforms. Your insights will play a key role in assessing how well our digital channels support business goals, and in delivering actionable recommendations to enhance efficiency, effectiveness, and user engagement across the organization.&nbsp;Your day to day will include:<ul><li>Translating business requirements into measurable KPIs and designing automated dashboards, user journey funnels, and traffic heatmaps for efficient monitoring</li><li>Collaborating with BI &amp; Business Analytics teams to define and develop datamarts per digital asset</li><li>Analyzing digital data to evaluate performance, uncovering insights to enhance engagement, effectiveness, and growth</li><li>Designing impactful visualizations and reports using self-service tools like Power BI and Tableau</li><li>Combining quantitative and qualitative metrics (e.g., heatmaps, clickmaps) to deliver actionable insights</li><li>Coordinating A/B testing processes to optimize user journeys and validate design efficiency</li><li>Sharing knowledge and aligning efforts with Digital, Product, Online, Retail, Marketing, and BI teams</li><li>Monitoring and reporting on key engagement metrics (navigation, retention, conversion), recommending improvements</li><li>Collaborating with cross-functional teams to align digital analytics with business goals</li><li>Supporting action plans to boost engagement and retention across websites, mobile apps, and IoT platforms</li><li>Ensuring compliance with data privacy, customer information regulations and regulatory requirements</li></ul>&nbsp;What you need to succeed:<ul><li>Bachelor's degree in Statistics, Mathematics, Computer Science, or a related field</li><li>2+ years of experience in digital analytics and engagement, in data driven organizations</li><li>Sound knowledge of the digital ecosystem, digital functions and relevant applications</li><li>Strong knowledge of digital analytics tools, such as Google Analytics, Data Studio, Adobe Analytics, and Mixpanel</li><li>Experience with A/B testing and optimization techniques</li><li>Strong analytical and problem-solving skills</li><li>Experience in the gaming industry would be a plus </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Digital Analytics Specialist (3707)

Are you ready to turn numbers into insights that drive business success? As a Financial Planning &amp; Controlling Analyst, you’ll support budgets and forecasts, track daily costs, and deliver sharp insights to help the business stay on course and ahead of targets.&nbsp;Your day to day will include:<ul><li>Supporting the Group’s planning process, including budget revisions and quarterly forecasts</li><li>Preparing and analyzing financial reports comparing actuals vs. budget at all levels</li><li>Contributing to monthly, quarterly, and year-end IFRS financial reporting</li><li>Coordinating with teams to align budgets with key business priorities and projects</li><li>Monitoring daily costs and providing insights to enhance cost efficiency</li><li>Analyzing business performance, sales trends, and revenue forecasts</li><li>Updating and maintaining accurate business plans and budgets</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, or relevant field. MBA or MSc in Finance will be considered as an asset</li><li>3+ years of proven experience in developing feasibility studies and financial projections</li><li>Strong expertise in P&amp;L modeling, financial tools, and performance reporting</li><li>In-depth knowledge of budgeting and forecasting methodologies and tools</li><li>Exceptional analytical and problem-solving skills, with a strategic mindset</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Financial Planning & Controlling Analyst (3629)

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;Your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Community Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies and reviewing agency deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for HGC in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Excellent communication and interpersonal skills</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English and Greek&nbsp;</li><li>Proficient user of MS Office (Word, Excel, PowerPoint)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

Marketing Specialist (3763)

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Retail Analytics Sr. Specialist (3770)

As a Customer Experience Specialist, you'll design and enhance interactions that meet customer needs, boost satisfaction, and drive loyalty. Ready to elevate customer experiences and make a real impact?&nbsp;Your day to day will include:<ul><li>Supporting the execution of customer experience strategy in line with the Retail team goals</li><li>Participating in the development of&nbsp;yearly plans for new initiatives, features and journeys based on facts analysis, business goals and compliance framework&nbsp;</li><li>Assisting in the proposal of performance targets, KPIs, and supporting&nbsp;daily operations to enhance customer satisfaction and experience</li><li>Assessing market and customer insights to drive actionable improvements and supporting the development of product content, mechanics and payouts</li><li>Developing and monitoring analytical reports on performance, identifying areas for improvement and proposing solutions</li><li>Collaborating with marketing teams to shape campaigns and GTM plans that elevate customer experience</li><li>Performing market visits to review how commercial actions are translated to customer experience</li><li>Providing input for new features, participating in User Acceptance Testing (UAT), and monitoring product performance</li><li>Suggesting CRM tactics and loyalty programs to increase customer engagement and enhance brand experience</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Marketing, Economics, Business Administration, Economics or relevant field. MSc in relevant topic is desirable</li><li>3+ years of relevant experience in a similar product marketing within Gaming, FMCG, Telecoms, Banking</li><li>Familiarity with Sportsbook will be considered as a plus</li><li>Business acumen with customer centric mentality and creativity&nbsp;</li><li>Solid understanding of marketing and product promotion techniques&nbsp;</li><li>Very good communication and presentation skills</li><li>Good analytical and problem-solving skills</li><li>Solid sales analysis skills (reporting, deep dives, correlations, etc.)</li><li>Teamwork attitude with excellent interpersonal skills</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Customer Experience Specialist - Community (3768)

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

As an SOC Operator, you will monitor the Surveillance Operations Centre systems and records, identify, investigate and report security and non-compliant incidents and respond accordingly based on the regulatory compliance framework and on security protocol processes.&nbsp;Your day to day will include:<ul><li>Monitorιing SOC systems to detect security and compliance incidents.</li><li>Reviewing CCTV footage and investigating complaints or alarms.</li><li>Preparing and submitting incident reports to relevant stakeholders.</li><li>Supporting the implementation and maintenance of security systems.</li><li>Managing databases related to security operations.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>Hands-on experience in the security operations of large organizations (e.g. banking, telecoms, retail)</li><li>Bachelor's degree in any field</li><li>Excellent understanding of the surveillance and security protocol</li><li>Good knowledge of security monitoring systems and operations</li><li>Attention to detail and analytical thinking</li><li>Familiarity with the gaming legal &amp; regulatory framework will be considered an asset</li><li>Availability to work in shifts</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

SOC Operator (3762)

Join the Online Acquisition team as an Online Acquisition Specialist for Exclusive Products and play a key role in supporting our 360° marketing strategy. You'll help analyze the performance of acquisition and marketing activities across all channels, contributing to the growth of our online product portfolio and ensuring we stay on track with our KPIs.&nbsp;Your day to day will include:<ul><li>Helping plan and run marketing campaigns with input from various internal teams, using market and customer data</li><li>Building marketing plans based on online priorities and key goals like brand awareness, new customers, and ROI</li><li>Coordinating with internal teams to align on campaign goals, content, and activities</li><li>Analyzing campaign data with the analytics team to report on performance across all channels</li><li>Supporting the creation and promotion of offers in line with the online marketing strategy</li><li>Acting as the link between external agencies and internal teams to ensure smooth campaign execution</li><li>Checking marketing activities for legal compliance and working with legal to keep processes updated</li><li>Supporting the content plan and working closely with relevant internal team</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Business Administration, Marketing, or any other relevant field</li><li>3+ year of hands-on experience in a similar marketing and campaign management role within a fast-paced organization</li><li>Strong understanding of all main communication strategies and marketing channels (Affiliation, PPC, Display, SEO &amp; Paid Social, App Marketing)</li><li>Solid analytical and problem-solving skills with attention to detail</li><li>Excellent organizational skills, ability to prioritize work activities and adapt in changing conditions</li><li>A team player attitude with excellent interpersonal skills and ability to collaborate effectively with multiple teams and stakeholders</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

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