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The ServiceNow ITOM Engineer is responsible for designing, implementing, and optimizing IT Operations Management (ITOM) solutions within the ServiceNow platform, ensuring seamless integration with Azure cloud and on-premise infrastructure. This role focuses on improving service visibility, automation, and operational efficiency by leveraging Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management capabilities.The ITOM Engineer collaborates with stakeholders, platform architects, and IT operations teams to enhance Configuration Management Database (CMDB) accuracy, automate IT operations, and drive service reliability improvements. This position reports to the ServiceNow Technical Lead and plays a critical role in advancing ITOM capabilities to support enterprise IT and cloud strategies.YOUR KEY RESPONSIBILITIES:ITOM Solution Design &amp; Implementation• Configure and implement ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Design and maintain an accurate and high-quality CMDB, ensuring proper data integrity and relationship mapping.• Integrate Azure cloud services (e.g., Azure VMs, Storage, Networking) with ServiceNow ITOM for real-time visibility and automation.• Develop event correlation and monitoring solutions using ServiceNow Event Management, integrating with tools like Azure Monitor, Dynatrace, and other observability platforms.• Implement Orchestration workflows to automate IT operations tasks, reducing manual efforts and improving operational efficiency.Technical Expertise &amp; Troubleshooting• Analyze business and IT requirements, translating them into scalable ITOM solutions.• Troubleshoot and resolve issues related to ITOM configurations, integrations, and CMDB.• Ensure adherence to ServiceNow best practices, security standards, and compliance requirements.• Optimize Service Mapping and Discovery schedules for performance and accuracy.Collaboration &amp; Stakeholder Engagement• Work closely with infrastructure, cloud, and application teams to ensure seamless integration between ServiceNow ITOM and Azure cloud.• Provide technical guidance and expertise to support teams using ServiceNow ITOM solutions.• Assist service owners and ITSM teams in leveraging ITOM insights for improved incident, problem, and change management.Continuous Improvement &amp; Innovation• Stay updated with ServiceNow releases, Azure cloud advancements, and ITOM best practices to continuously enhance the platform.• Identify and implement automation opportunities to improve service reliability and reduce manual intervention.• Contribute to ServiceNow platform governance, ensuring ITOM aligns with enterprise architecture and business objectives.Documentation &amp; Knowledge Sharing• Maintain technical documentation, including CMDB models, ITOM configurations, workflows, and integration details.• Conduct training sessions and knowledge sharing to enhance ITOM awareness across IT teams.• Support audits and compliance activities, ensuring proper documentation of ITOM processes.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in computer science or equivalent.• 3-5 years of experience in ServiceNow ITOM implementation and configuration.• Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and Cloud Management.• Strong understanding of Azure cloud services and their integration with ServiceNow ITOM.• Proficiency in networking concepts, including IP addressing, DNS, firewalls, and load balancers.• Experience with Windows and Linux system administration.• Knowledge of SQL and database technologies for data processing within ServiceNow.• Proficiency in scripting languages such as JavaScript, PowerShell, Python, or Bash for automation.• Fluent English communication skills (verbal and written), with the ability to interact with stakeholders.• Certified System Administrator (CSA) and ITOM Implementation Specialist certifications.• Experience working in enterprise environments, with exposure to multi-cloud architectures.• Understanding of CMDB data models, relationship mapping, and best practices.• Experience integrating ServiceNow with Azure Monitor, Dynatrace, or other observability tools.• Familiarity with ITIL processes, particularly Incident, Problem, and Change Management.• Exposure to automation frameworks for cloud and IT operations.

ServiceNow ITOM Engineer

As a&nbsp;Technical Lead - Commercial IoT&nbsp;within Digital &amp; Technology Platforms Services (DTPS) you will architect, lead, and deliver scalable and secure IoT solutions tailored for commercial environments. In this role, you will oversee the design and integration of IoT systems that enhance operational efficiency, enable real-time analytics, and drive data-informed decision-making across various commercial domains.You will work closely with product managers, hardware engineers, data engineers, cloud architects, and external vendors to build robust solutions that span edge devices, connectivity, cloud platforms, and front-end applications.YOUR KEY RESPONSIBILITIES<ul><li>Lead full‑cycle delivery of IoT solutions across commercial equipment (coffee machines, vending, coolers, post‑mixes, etc.).</li><li>Architect scalable systems integrating edge devices, gateways, Azure cloud, and applications.</li><li>Define technical requirements, use cases, and roadmaps with product stakeholders.</li><li>Mentor engineering teams across firmware, backend, cloud, and mobile/web.</li><li>Guide hardware/software integration including sensors, controllers, and embedded devices.</li><li>Ensure data pipeline accuracy from telemetry to cloud storage and analytics.</li><li>Champion security, scalability, and interoperability across the IoT ecosystem.</li><li>Maintain technical documentation, perform code reviews, and ensure QA standards.</li><li>Coordinate with vendors and manufacturers on solution integrations.</li><li>Select and manage communication protocols such as MQTT, CoAP, and HTTPS.</li><li>Handle performance optimization, troubleshooting, and deployment support.</li><li>Ensure high‑quality vendor deliverables and smooth transition to support.</li><li>Identify dependencies across Commercial IoT initiatives.</li><li>Act as a senior developer for complex tasks and lead by example.</li><li>Collect vendor feedback to drive continuous improvement and delivery maturity.</li><li>Automate build and deployment processes to support CI/CD frameworks.</li><li>Collaborate with DevOps, Product Managers, and Architects to define specs, refine backlog items, and estimate effort.</li></ul>ARE THESE YOUR SECRET INGREDIENTS?<ul><li>Bachelor’s or Master’s in Computer Science, Electronics, Electrical Engineering, or related field.</li><li>5+ years in software/firmware/database development, including 2+ years in technical leadership.</li><li>Hands-on experience with embedded systems, edge computing, data streaming, and storage.</li><li>Knowledge of IoT protocols (MQTT, CoAP, HTTPS).</li><li>Experience with cloud platforms and services.</li><li>Strong skills in data processing, SQL, and API integration.</li><li>Proficiency in languages like C/C++, .NET, Python, JavaScript, or Node.js.</li><li>Understanding of IoT, cloud, and data security best practices.</li><li>Experience with CI/CD, DevOps, and agile delivery.</li><li>Strong problem-solving, communication, and leadership capabilities.</li><li>Familiarity with AI/ML for IoT analytics or edge intelligence.</li><li>Awareness of compliance frameworks (GDPR, ISO 27001, energy standards).</li><li>Background in startup/scale-up or product-driven environments.</li></ul>

Tech Lead – Commercial IoT

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Warehouse Management solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate warehouse business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Warehouse Management module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Warehouse Management transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Warehouse Management.• Proven experience designing and governing end-to-end SAP Warehouse Management architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Warehouse Management and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Warehouse Management

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Transportation Management solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate TM business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Transportation Management module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Transportation Management transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Transportation Management.• Proven experience designing and governing end-to-end SAP Transportation Management architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Transportation Management and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Transportation Management

We are seeking for a SAP Solutions Architect to join our dynamic team. The SAP Solution Architect is accountable for defining, governing, and delivering end-to-end SAP solution architectures that align business strategy with technology capabilities. The role bridges business, functional, and technical domains to design scalable, secure, and future-proof SAP S/4HANA solutions. The Solution Architect ensures architectural consistency, clean-core compliance, integration, integrity, and long-term sustainability across complex SAP landscapes.YOUR KEY RESPONSIBILITIES:• Define, configure and own end-to-end SAP S4/HANA Route Settlement, Billing and Invoicing solution architecture across business processes, applications, data, and integrations, ensuring alignment with enterprise architecture standards.• Translate Route Settlement, Billing and Invoicing business strategy and requirements into high-level and detailed solution designs, including process flows, system landscapes, and integration patterns.• Lead architecture governance for solutions, ensuring adherence to SAP best practices, Clean Core principles, security standards, and compliance requirements.• Collaborate closely with business stakeholders, functional leads, technical teams, and vendors (3rd party add-ons/integrated components) to align architectural decisions and resolve cross-stream dependencies.• Design, configure and oversee solution and integration architecture between SAP S4/HANA Route Settlement, Billing and Invoicing module, and third-party systems, ensuring reliability and performance.• Provide hands-on configuration and guidance during design, build, testing, and deployment phases, reviewing business, functional and technical specifications for alignment with the target architecture.• Evaluate solution alternatives, assess risks and impacts, and recommend optimal approaches based on cost, scalability, performance, and maintainability.• Support data architecture and migration strategies, ensuring data integrity, consistency, and governance across systems.• Drive architecture decisions for SAP Route Settlement, Billing and Invoicing transformations, rollouts, or migrations when needed aligning with business requirements.• Act as a trusted advisor to project leadership, supporting roadmap definition, release planning, and future enhancement strategies.• Mentor and guide solution designers and functional consultants, promoting architectural thinking and best practices across teams.ARE THESE YOUR SECRET INGREDIENTS?• 7+ years of SAP experience, with strong exposure to SAP S/4HANA solution architecture and deep focus on Route Settlement, Billing and Invoicing.• Proven experience designing and governing end-to-end SAP Route Settlement, Billing and Invoicing architecture for large or complex transformation programs.• Extensive experience with SAP integration patterns (SAP BTP Integration Suite, API...) and third-party add-ons/integrations.• Solid background in Route Settlement, Billing and Invoicing and cross-module integration.• Strong analytical and communication skills, with the ability to explain complex architecture concepts to both technical and non-technical stakeholders.• Proven ability to produce architecture documents, solution diagrams, and design decision records.• University degree in a relevant area or equivalent work experience.• English language proficiency.• Experience in FMCG or Consumer Products environments and familiarity with large-scale global rollouts is a strong advantage.

SAP Solution Architect - Route Settlement, Billing and Invoicing

We are seeking a Platform Architect to drive the strategy and architecture of our Employee Experience Products, including the Employee Productivity Portal, Talent Management &amp; Acquisition, Learning &amp; Development and Employee listening solutions. In this role, you will define technology roadmaps, ensure solutions align with business goals, and oversee end-to-end product lifecycle management from design to maintenance. You will lead platform architecture governance, evaluate vendor solutions, and ensure quality through testing and integration. This position requires a strategic thinker with strong technical expertise and the ability to translate business needs into scalable, fit-for-purpose technology solutions.DELIVERS ON CAPABILITIES:• Full adoption of Software Development Life Cycle (SDLC) in an agile environment (SAFe / DevSecOps);• Joint ownership of Digital Platform roadmap with the Product Manager; Innovation to enrich the platform• Platform Architecture &amp; Design in alignment with the Digital Platform roadmap, Enterprise Architecture &amp; TOGAF framework;• UI/UX Design• Platform Development &amp; Configuration• Digital Platform Integration with other Platforms;• Collaboration &amp; knowledge sharing with Enterprise and other downstream &amp; upstream Platform Architects• Platform Quality Assurance &amp; Testing• Digital platforms security, integrity, Solution &amp; Infrastructure Interfaces• Vendor management• Business Partnering including supporting adoption KEY OUTCOMES:• Develop and align Digital Platform roadmap with Product Manager and Enterprise Architecture• Develop &amp; integrate Product &amp; Platform Enablers roadmaps• Design guidelines for Product Development• Optimal design solutions fitting into Enterprise Architecture; Maintaining the Digital Platform conceptual integrity over time• Technology/engineering know-how for programs and solution; Matching technology with customer needs• Optimal allocation of responsibilities to sub-platforms• Enabler Epics for sub-platforms, technology, security and interfaces• Capacity allocation for enablement• Enablers implemented (Define, explore, and support the implementation)• Verify that the digital platform as built as per the requirements• Architecting and implementing SharePoint solutions/websites, with a specific focus on enhancing employee engagement and collaboration using Viva Suite.• Oversee the website's development and launch, addressing any technical issues that arise promptly and effectively.• Accountable to secure the Solution Documentation is kept up-to-date. ARE THESE YOUR SECRET INGREDIENTS?• Minimum 5 years of experience in at least one core module of the Microsoft Office productivity suite (e.g., SharePoint, Yammer, Teams, Azure).• 1+ years of experience with Microsoft PowerPlatform.• Copilot experience or familiarity with MS search &amp; Gen AI search.• Modern (New) SharePoint experience as an architect with global navigation &amp; hub structure for intranet/employee experience portal.• Part of a companywide reboot of internal communication, collaboration or digital employee experience• Viva or Yammer experience as an architect, including experience with MS Adaptive Cards.• Azure AI search• Experience with Workday, SAP adaptive cards would be considered an asset.

Platform Architect - Employee Experience (SharePoint, Viva)

We are looking for a skilled and motivated .NET Developer to join our team and contribute to the enhancement and modernization of our internal applications. As a core member of our development team, you’ll work on impactful software solutions that support our sales and customer management functions in the beverage industry.YOUR KEY RESPONSIBILITIES:Development and Code Enhancement:• Participate in designing, developing, testing, and deploying software features and components.• Enhance existing .NET applications to improve usability, maintainability, and performance.• Collaborate with business analysts and team leads to understand requirements and implement robust technical solutions.Application Modernization:• Contribute to the implementation of CI/CD pipelines for efficient build and deployment cycles.• Embrace test-driven development (TDD) practices to boost code reliability.• Use tools such as SonarCloud and Aquasec to support quality and security standards.Technical Proficiency:• Proficient in .NET Framework, C#, ASP.NET, and RESTful APIs.• Experience with web technologies such as ASP.NET Core, Blazor, Angular, or React.• Solid understanding of OOP principles, software design patterns, and coding best practices.• Exposure to cloud environments (preferably Azure) and container tools like Docker or Kubernetes.Team Collaboration:• Work closely with fellow developers, UX designers, product owners, and analysts.• Participate in code reviews, collaborative debugging, and shared libraries integration.• Communicate technical ideas clearly to both technical and non-technical stakeholders.Problem-Solving and Innovation:• Contribute to solving technical challenges with a proactive mindset.• Stay current with the evolving .NET ecosystem and industry tools.• Suggest enhancements that improve system scalability and maintainability.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, or a related field.• 2–4 years of hands-on experience with .NET and Visual Studio.• 2–4 years of hands-on experience with React.• Understanding of REST APIs, clean code practices, and documentation standards.• Strong analytical and problem-solving abilities.• Experience with Git, Azure DevOps, or similar version control and CI/CD tools.• Awareness of cloud-native development principles.• Knowledge of basic security standards and code vulnerability scanning tools.• Fluency in English (written and verbal)

.NET Developer - Full Stack

We are seeking a Senior ABAP Developer Full Stack to join our team. The successful candidate will be responsible for designing and developing ABAP-based solutions that align with our organization's needs. The Senior ABAP Developer will collaborate closely with cross-functional teams, including SAP functional consultants, project managers, and enterprise architects, to ensure that the solutions meet business requirements and are scalable, secure, efficient, and reliable.YOUR KEY RESPONSIBILITIES:• Technical Development:o Develop, modify, and enhance custom SAP applications using ABAP programming language, including reports, interfaces, conversions, enhancements, and forms (RICEF).o Write efficient, well-documented, and maintainable code that meets organizational and SAP best practices.o Collaborate with functional consultants and business stakeholders to translate business requirements into technical specifications and implement solutions that integrate seamlessly with existing SAP modules.• Problem Solving and Debugging:o Identify, analyze, and resolve technical issues within SAP systems, including debugging existing programs and performing root cause analysis for system errors or inefficiencies.o Provide timely and effective support to resolve user-reported issues and implement enhancements as needed.• Documentation and Testing:o Create and maintain technical documentation for all developments, ensuring that coding standards, naming conventions, and documentation practices are consistently followed.o Participate in and support unit testing, integration testing, and user acceptance testing (UAT) to ensure that developments meet the specified requirements and are free from defects.• Collaboration and Communication:o Work closely with cross-functional teams, including business analysts, project managers, and other IT professionals, to deliver projects on time and within scope.o Effectively communicate technical concepts and solutions to non-technical stakeholders, ensuring alignment with business objectives.• Continuous Improvement:o Stay updated with the latest SAP technologies, tools, and methodologies, including S/4HANA, ABAP on HANA, and SAP Fiori.o Proactively suggest and implement improvements to existing SAP solutions to enhance performance, scalability, and user experience.• Project Management Support:o Contribute to project planning activities by providing accurate estimates of development efforts and timelines.o Assist in the preparation of project documentation, such as technical specifications, project plans, and progress reports.ARE THESE YOUR SECRET INGREDIENTS?• University Degree in IT.• 8+ years of IT Experience in the development of customer systems across multiple technology domains.• Proven knowledge in writing, debugging, and optimizing ABAP code (5+ years)• Excellent knowledge in forms (adobe forms, smart forms, sap script)• Excellent knowledge in ABAP workbench tools, workflows, OO-ABAP• Very good knowledge in Webservices (SOAP and REST)• Proven knowledge in SAP Fiori/UI5(CDS, JavaScript, AMDP, WebIDE, SAP BTP, BAS)• Excellent knowledge of functional SAP modules (e.g. SD/MM/HR/FI/CO) is a plus.• Very good knowledge in developing ODATA.• Very good knowledge with SAP Change and Release Management (ChaRM) functionality is a plus.• Experience with ABAP Test Cockpit (ATC) is a plus.• Experience/knowledge of agile frameworks such as SAFe, Scrum is beneficial.• Experience with work management tools such as Azure DevOps, Jira, SNOW is a plus.• Strong quality-based ethic including deployment practices.• Ability to analyze and critically assess problems.• Ability to see the big picture as well as paying attention to the smallest detail.• Desired experience of IT services in complex multinational environments• Holder of relevant certifications for Fiori, BTP, ABAP on Cloud, is a plus.• Good understanding of mission critical architectures, business continuity and disaster recovery planning, implementation and testing• Experience in migrating large size systems to cloud [e.g. CRM, ERP, BW]• Experience in Azure Cloud is a major advantage.• Excellent spoken and written English.• Communication and organizational skills

Θέσεις Εργασίας Coca Ελλάδα - Σελίδα 2

servicenow itom engineer

Coca-Cola HBC

tech lead – commercial iot

Coca-Cola HBC

sap solution architect - warehouse management

Coca-Cola HBC

sap solution architect - transportation management

Coca-Cola HBC

sap solution architect - route settlement, billing and invoicing

Coca-Cola HBC

platform architect - employee experience (sharepoint, viva)

Coca-Cola HBC

.net developer - full stack

Coca-Cola HBC

abap senior developer full stack

Coca-Cola HBC

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