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The Availability and Capacity Manager ensures that IT services meet current and future availability and capacity requirements in a cost-effective and timely manner. This role involves proactive monitoring, planning, and reporting to maintain optimal performance and reliability of IT infrastructure and services.Your role:<ul><li>Capacity Planning: Develop and maintain capacity plans that align with business needs and forecast future resource requirements.</li><li>Availability Monitoring: Monitor system availability and performance metrics to ensure services meet agreed-upon service level agreements (SLAs).</li><li>Trend Analysis: Analyze historical data to identify trends in resource utilization and availability, providing insights for future planning.</li><li>Collaboration with IT Teams: Work closely with IT operations and development teams to ensure that capacity and availability considerations are integrated into project planning and system design.</li><li>Incident Management Support: Assist in the investigation of incidents related to capacity and availability, providing recommendations for improvements.</li><li>Reporting: Prepare and present regular reports on capacity and availability metrics to senior management and stakeholders, highlighting potential risks and recommendations.</li><li>Continuous Improvement: Identify opportunities for process improvements in capacity and availability management practices and implement best practices.</li><li>Stakeholder Engagement: Collaborate with business units to understand their capacity needs and ensure that IT services are aligned with business objectives</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation dayYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Analytical Mindset: Strong analytical skills to assess and interpret data related to system performance and resource utilization.</li><li>Detail-Oriented: Meticulous attention to detail to ensure accurate forecasting and reporting of capacity and availability metrics.</li><li>Proactive Approach: Ability to anticipate capacity issues and implement solutions before they impact service delivery.</li><li>Strong Communication Skills: Excellent verbal and written communication skills to convey technical information to non-technical stakeholders.</li><li>Collaborative Team Player: Ability to work effectively with cross-functional teams, including IT, operations, and business units.</li></ul>

Availability and Capacity Management Process Owner

As an IAM/PAM Engineer, you will be responsible for designing, implementing, and maintaining Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions across the enterprise. This role ensures secure access to systems and data, protects privileged credentials, and supports compliance with security policies and regulations.&nbsp;Your role:&nbsp;<ul><li>Supporting the transformation, implementation, and ongoing operations of Privileged Access Management (PAM) and Identity Access Management (IAM) solutions.&nbsp;</li><li>Designing, deploying, and maintaining PAM/IAM services, including health checks, strategy development, and implementation.&nbsp;</li><li>Ensuring security technical controls are in place across diverse IT environments and systems.&nbsp;</li><li>Collaborating with cross-functional teams to optimize security posture while maintaining system reliability and stability.&nbsp;</li><li>Installing and configuring security solutions such as vaulting, policy management, session management, and identity management across multi-platform environments.&nbsp;</li><li>Performing engineering tasks including build, configuration, upgrades, testing, deployment, and performance tuning.&nbsp;</li><li>Automating tasks and developing scripts using Python, Java, PowerShell, Bash, and Ansible.&nbsp;</li><li>Creating and managing safes, policies, roles, and permissions for access to systems including Windows, UNIX, databases, and network devices.&nbsp;</li><li>Leading troubleshooting efforts and root cause analysis for PAM/IAM-related issues.&nbsp;</li><li>Work with the Operational counter parts to ensure the 24/7 critical production platforms have the appropriate expertise and supporting processes. This includes documentation, runbooks and updated documentation.&nbsp;</li><li>Participating in on-call rotations and supporting day-to-day infrastructure operations, including incident resolution and monitoring.&nbsp;</li><li>Maintaining documentation, runbooks, and knowledge bases to support operational excellence.&nbsp;</li><li>Staying current with emerging technologies and best practices in identity and access management.&nbsp;</li><li>Mentor, help compose documentation and instructions for other team members to follow.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Minimum of 5 years of experience in Information Security or a related technology field.&nbsp;</li><li>Strong hands-on experience with PAM/IAM solutions such as CyberArk, Centrify, BeyondTrust, Thycotic (vendor certifications preferred).&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>Familiarity with PrivX is a plus.&nbsp;</li><li>Deep understanding of authentication protocols, platform security, and access control models.&nbsp;</li><li>Experience with Active Directory, LDAP, Virtual Directory, and database technologies like PostgreSQL and Redis.&nbsp;</li><li>Proficiency in scripting and automation using Python, PowerShell, Bash, and Ansible.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Expertise in platform security, administration and management, such as Microsoft Windows Server administration and/or Linux/UNIX system administration&nbsp;</li><li>Strong documentation, mentoring, and collaboration skills.&nbsp;</li><li>Ability to manage complex deployments and troubleshoot across diverse environments.&nbsp;</li><li>University degree or equivalent experience in IT, Cybersecurity, or related fields.&nbsp;</li><li>Knowledge of ITIL processes and experience working in enterprise-scale environments.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IAM/PAM Engineer

NTT Data Greece&nbsp;team is looking for a Service Catalogue Coordinator in Athens with a strong background in business analysis, reporting, software delivery and release management to join our IT Service Management team and to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Own and manage the service catalogue lifecycle, ensuring it reflects current and planned services.&nbsp;</li><li>Collaborate with service owners, architects, and delivery teams to define and update service entries.&nbsp;</li><li>Ensure the catalogue is user-friendly, searchable, and accessible to all relevant stakeholders.&nbsp;</li><li>Maintain metadata, taxonomy, and classification for all services.&nbsp;</li><li>Coordinate with Change, Release, and Configuration Managers to ensure catalogue accuracy.&nbsp;</li><li>Support the digitalization and automation of the Service Catalogue (e.g., integration with ServiceNow or other ITSM tools).&nbsp;</li><li>Enable self-service capabilities and ensure service request workflows are properly linked.&nbsp;</li><li>Monitor service usage, feedback, and performance to identify improvement opportunities.&nbsp;</li><li>Ensure alignment with ITIL best practices and organizational standards.&nbsp;</li><li>Provide regular reports and dashboards on service catalogue usage and updates.&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in IT, Business, or related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>3–5 years of experience in IT Service Management or Service Design.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong understanding of ITIL v4, especially Service Catalogue and Service Portfolio Management.&nbsp;</li><li>Experience with ITSM platforms (e.g., ServiceNow, Jira Service Management).&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Excellent communication, documentation, and stakeholder management skills.&nbsp;</li><li>Analytical mindset with attention to detail and process orientation.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>ITIL v4 certification (Managing Professional or Strategic Leader).&nbsp;</li><li>Experience in public sector IT operations or framework contracts.&nbsp;</li><li>Familiarity with DevSecOps, Cloud services, and automation tools.&nbsp;</li></ul>

Service Catalogue Coordinator

At&nbsp;NTT DATA&nbsp;everything we do is guided by our&nbsp;core values. We respect every&nbsp;voice, think&nbsp;bold, deliver the&nbsp;outcome&nbsp;and win&nbsp;together. Our leadership approach enables our people to feel&nbsp;inspired&nbsp;to contribute,&nbsp;empowered&nbsp;to take initiative, and genuinely&nbsp;cared&nbsp;for in their growth and wellbeing.NTT Data Greece&nbsp;team is looking for a Risk Management Lead&nbsp;in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Conduct comprehensive risk assessments to identify, analyze, and prioritize risks across the organization.&nbsp;</li><li>Develop and implement risk mitigation strategies and action plans to minimize identified risks.&nbsp;</li><li>Continuously monitor risk exposure and prepare reports for senior management and stakeholders on risk status and trends.&nbsp;</li><li>Establish and maintain risk management policies and procedures to ensure compliance and best practices.&nbsp;</li><li>Develop and deliver training programs to educate employees about risk management practices and their roles in mitigating risks.&nbsp;</li><li>Collaborate with crisis management teams to develop and implement response plans for potential crises.&nbsp;</li><li>Work closely with various departments to ensure that risk management is integrated into all business processes and decision-making.&nbsp;</li><li>Regularly review and update risk management processes and tools based on industry trends, regulatory changes, and organizational needs.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Familiarity with risk management frameworks such as COSO, ISO 31000, and ERM (Enterprise Risk Management).&nbsp;</li><li>﻿Proficient in both quantitative and qualitative risk assessment techniques.&nbsp;</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

Risk Management Lead

NTT Data Greece&nbsp;team is looking for an IT Change, Release, Problem and Incident Leader&nbsp;in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Manage the end-to-end change process (normal, standard, and emergency changes).&nbsp;</li><li>Chair the Change Advisory Board (CAB) and ensure timely review and approval of change requests.&nbsp;</li><li>Evaluate change requests for risk, impact, and resource requirements.&nbsp;</li><li>Coordinate with stakeholders to ensure change readiness and proper communication.&nbsp;</li><li>Ensure that changes are implemented on schedule, within scope, and with minimal disruption.&nbsp;</li><li>Maintain and improve the Change Management process, policies, and documentation.&nbsp;</li><li>Collaborate with Release Management, Configuration Management, and Incident Management teams.&nbsp;</li><li>Monitor and report on change success rates, backout plans, and post-implementation reviews.&nbsp;</li><li>Ensure compliance with ITIL best practices and organizational standards.</li><li>Manage the release calendar and coordinate release activities.</li><li>Ensure releases align with client objectives and expectations.</li><li>Follow-up on all IT incidents reported by users.</li><li>Ensure that incidents are resolved within the defined service level agreements (SLAs) and keep stakeholders informed about the status of incidents.</li><li>Collaborate with IT teams to identify and address underlying causes of recurring incidents or problems to prevent future occurrences and improve overall service reliability.&nbsp;&nbsp;</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour Profile:&nbsp;<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.&nbsp;</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).&nbsp;</li><li>7+ years of experience in IT project/programme management.&nbsp;</li><li>Proven experience (5+ years) in Change, Release, Problem and Incident Management within IT service environments.&nbsp;</li><li>ITIL v4 Foundation (or higher) certification required.&nbsp;</li><li>Strong understanding of ITSM tools (e.g., ServiceNow, BMC Remedy).&nbsp;</li><li>Proven track record of delivering large-scale IT programmes.&nbsp;</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.&nbsp;</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.&nbsp;</li><li>Ability to manage budgets, contracts, and vendor relationships.&nbsp;</li><li>Excellent analytical, organizational, and communication skills.&nbsp;</li><li>Ability to manage multiple priorities and stakeholders in a dynamic environment.&nbsp;</li><li>Experience in CAB facilitation and risk assessment.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>&nbsp;Nice to have:&nbsp;<ul><li>Experience in public sector IT operations or framework contracts.&nbsp;</li><li>Familiarity with DevSecOps, Agile, or Cloud transformation projects.&nbsp;</li><li>Knowledge of compliance and audit requirements in regulated environments.&nbsp;</li></ul>

IT Change, Release, Problem and Incident Leader

NTT Data Greece&nbsp;team is looking for a motivated and experienced IT Service Continuity Lead in Athens to work with our clients in the&nbsp;European public sector.Your role:<ul><li>Develop business continuity plans.</li><li>Create, implement, and maintain comprehensive business continuity plans that address potential risks and disruptions.</li><li>Conduct regular risk assessments to identify vulnerabilities and prioritize business continuity initiatives.</li><li>Develop and deliver training programs to ensure employees understand their roles in business continuity efforts.</li><li>Organize and facilitate regular testing and simulation exercises to evaluate the effectiveness of business continuity plans.</li><li>Lead the response to crises and disruptions, coordinating with internal teams and external partners as necessary.</li><li>Regularly review and update business continuity plans based on lessons learned from tests, incidents, and changes in the business environment.</li><li>Collaborate with key stakeholders to ensure alignment of business continuity strategies with organizational goals.</li><li>Prepare and present reports on business continuity status, risks, and improvement initiatives to senior management.﻿</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:&nbsp;<ul><li>Bachelor’s or Master’s degree in Information Technology, Business, or a related field.</li><li>Certifications such as PMP, PgMP, MSP, or SAFe Program Consultant (SPC).</li><li>7+ years of experience in&nbsp;IT project/programme management.</li><li>Proven track record of delivering&nbsp;large-scale IT programmes.</li><li>Strong knowledge of&nbsp;project management methodologies&nbsp;(e.g., PRINCE2, PMI, Agile, SAFe).</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as&nbsp;MS Project,&nbsp;Jira,&nbsp;Confluence, or&nbsp;Smartsheet.</li><li>Ability to manage&nbsp;budgets,&nbsp;contracts, and&nbsp;vendor relationships.</li><li>You are a strategic thinker. You have the ability to develop long-term strategies to ensure business continuity and resilience.</li><li>You posses strong leadership. You are capable of leading cross-functional teams and influencing stakeholders at all levels.</li><li>You are an excellent communicator. You are proficient in conveying complex concepts clearly to diverse audiences, including executives and staff.</li><li>You are detail-oriented. You are meticulous in planning and executing business continuity plans, ensuring all aspects are covered.</li><li>You are a problem solver. You posses strong analytical skills to identify potential disruptions and develop effective contingency plans.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IT Service Continuity Lead

As an IT Quality Assurance Lead, you will play a pivotal role in ensuring the successful delivery of IT projects by embedding quality at every stage of the lifecycle.Your role:<ul><li>Develop and implement a comprehensive quality assurance strategy for IT projects, ensuring adherence to EC standards and best practices.</li><li>Establish and maintain quality control processes to identify and address defects and deviations throughout the delivery life cycle.</li><li>Continuously assess and enhance existing processes to optimize efficiency and effectiveness.&nbsp;&nbsp;</li><li>Collaborate with cross-functional teams to identify areas for improvement, implement corrective actions, and monitor the impact on overall quality.</li><li>Identify potential risks and vulnerabilities in IT processes and systems.&nbsp;&nbsp;</li><li>Develop risk mitigation strategies and work with project teams to integrate risk management into the project life cycle.</li><li>Define/Report on key performance indicators (KPIs) and quality metrics to measure the success of IT projects.</li><li>Generate regular reports for management, highlighting quality trends, issues, and improvement opportunities.</li><li>Conduct regular audits to ensure compliance with defined policies, EC/industry standards, and regulatory requirements.</li><li>Collaborate with internal and external auditors to address findings and implement corrective actions.</li><li>Develop and deliver training programs to enhance the awareness of quality standards and best practices among IT teams.&nbsp;</li><li>Foster a culture of quality and continuous improvement across IT teams.</li><li>Evaluate and monitor the quality of deliverables from other service providers.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in quality assurance methodologies, processes, and tools.</li><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma).</li><li>7+ years of experience in IT project/programme management.</li><li>Proven track record of delivering large-scale IT programmes.</li><li>Strong knowledge of project management methodologies (e.g., PRINCE2, PMI, Agile, SAFe).&nbsp;</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Proficiency in tools such as MS Project, Jira, Confluence, or Smartsheet.</li><li>Ability to manage budgets, contracts, and vendor relationships.</li><li>Familiarity with relevant regulatory requirements and industry standards in IT (e.g., ISO 9001, ISO 20001, CMMI, GDPR).</li><li>Leadership skills to inspire and guide a team toward achieving quality objectives.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

IT Quality Assurance Lead

We deliver&nbsp;consulting solutions&nbsp;by combining specialized sectorial knowledge, our transformation management skills, and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world.At NTT DATA everything we do is guided by our core values. We respect every&nbsp;voice, think&nbsp;bold, deliver the&nbsp;outcome&nbsp;and win&nbsp;together. Our leadership approach enables our people to feel&nbsp;inspired&nbsp;to contribute,&nbsp;empowered&nbsp;to take initiative, and genuinely&nbsp;cared&nbsp;for in their growth and wellbeing.NTT Data Greece&nbsp;team is looking for a&nbsp;Middleware Specialist&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be responsible for the installation, configuration, maintenance, and performance of middleware technologies that support enterprise applications and services. This role requires strong technical expertise, problem-solving skills, and the ability to work collaboratively with cross-functional teamsYour role:<ul><li>Install, configure, and maintain middleware platforms (e.g., WebLogic, WebSphere, JBoss, Apache Tomcat, IBM MQ, etc.).</li><li>Monitor middleware performance and ensure high availability and reliability.</li><li>Troubleshoot and resolve middleware-related issues in a timely manner.</li><li>Collaborate with development and infrastructure teams to support application deployments.</li><li>Implement and maintain security standards and access controls.</li><li>Automate routine tasks and improve system efficiency through scripting and tools.</li><li>Maintain documentation for configurations, procedures, and troubleshooting guides.</li><li>Participate in on-call support and incident response as needed.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUnique Please let us know if you require us to accommodate any accessibility needs during the recruitment process. Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field.</li><li>5+ years of experience in middleware administration or support.</li><li>Hands-on experience with one or more middleware platforms (e.g., WebLogic, JBoss, Apache Kafka, IBM MQ).</li><li>Strong knowledge of Linux/Unix environments and scripting (Shell, Python, etc.).</li><li>Familiarity with CI/CD tools and DevOps practices.</li><li>Understanding of networking, firewalls, and load balancing.</li><li>Excellent problem-solving and communication skills.</li><li>Fluency in English (B2 level minimum); knowledge of another European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>Nice to have:<ul><li>Experience with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).</li><li>Knowledge of ITIL practices and service management tools.</li><li>Middleware certification(s) (e.g., Oracle WebLogic, Red Hat JBoss).</li></ul> *This role may require flexibility, including shift-based work and on-call responsibilities, depending on operational needs.

Middleware Specialist

As a Senior Middleware Engineer you will be responsible for ensuring that clients' IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems. The primary objective is to ensure zero missed service level agreement conditions and achieve client satisfaction through building and supporting technology solutions.&nbsp;Your role:<ul><li>Manage and optimize middleware and LAMP infrastructure, including third-party applications.</li><li>Oversee infrastructure operations: monitoring, availability testing, reporting, and documentation.</li><li>Implement changes, service requests, and provide on-call support as needed.</li><li>Participate in technical projects and resolve technical issues promptly.</li><li>Proactively manage service improvements and perform disaster recovery testing.</li><li>Handle change management processes and monitor SLAs.</li><li>Collaborate with different teams, manage escalations, and optimize service delivery methods.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</li><li>8+ years of experience in middleware environments within mid-to large-size infrastructures.</li><li>Expertise in design, implementation, and maintenance of middleware solutions, focusing on WebLogic and LAMP stack (Linux, Apache, MySQL, PHP) in both on-premises and cloud environments.</li><li>Bachelor’s or master’s degree in computer science, Informational Technology, or a related field.</li><li>Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and on-premises infrastructure.</li><li>Familiarity with DevOps practices and tools (Jenkins, Docker, Kubernetes) and scripting languages (Python, Bash).</li><li>Experience with other middleware technologies (e.g., IBM WebSphere, JBoss).</li><li>Understanding of network protocols, security, backup &amp; storage technologies, and cyber resiliency principles.</li><li>Proficiency with automation tools like Ansible.</li><li>Strong server platform knowledge in Windows and Linux.</li><li>Ability to quickly learn new technologies; self-motivated and capable of independent study.</li><li>Service-oriented with strong customer focus.</li><li>Fluency in English (B2 level minimum); knowledge of another European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

Senior Middleware Specialist

We deliver&nbsp;consulting solutions&nbsp;by combining specialized sectorial knowledge, our transformation management skills, and our large technology expertise (data, RPA, AI, low code, cloud, IoT, virtual reality), to keep our clients, as well as society, a step ahead in this digitally dynamic world.At NTT DATA everything we do is guided by our core values. We respect every&nbsp;voice, think&nbsp;bold, deliver the&nbsp;outcome&nbsp;and win&nbsp;together. Our leadership approach enables our people to feel&nbsp;inspired&nbsp;to contribute,&nbsp;empowered&nbsp;to take initiative, and genuinely&nbsp;cared&nbsp;for in their growth and wellbeing.NTT Data Greece&nbsp;team is looking for a&nbsp;Security Architect&nbsp;in Athens to work with our clients in the&nbsp;European public sector.As a Security Architect, you will be responsible for&nbsp;designing and implementing Security Solutions.&nbsp;This role ensures the Security Policy Development and the&nbsp;availability, performance, and reliability&nbsp;of IT infrastructure&nbsp;and applications through proactive monitoring and alerting.Your role:<ul><li>Develop and implement comprehensive security architectures that align with business objectives.</li><li>Design and deploy secure systems, networks, and IT Systems, considering EC best practices and industry emerging threats.</li><li>Conduct risk assessments to identify potential vulnerabilities and recommend appropriate security measures.</li><li>Develop and maintain risk management frameworks to ensure the ongoing security of IT environments.</li><li>Create and enforce security policies, standards, and procedures across the contracting authority IT.</li><li>Stay abreast of EC requirements and ensure compliance with relevant security standards.</li><li>Develop and lead incident response plans to address and mitigate security incidents.</li><li>Conduct forensic analysis to identify the root causes of security breaches and recommend corrective actions.</li><li>Collaborate with cross-functional teams to integrate security best practices into all aspects of IT operations.</li><li>Communicate complex security concepts to technical and non-technical stakeholders.</li><li>Evaluate new and emerging security technologies to enhance the contracting authority's security posture.</li><li>Provide guidance on the adoption of innovative solutions that meet business needs while maintaining a strong security foundation.</li></ul>Why NTT DATA?We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship program.&nbsp;Talent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they join We care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUnique Please let us know if you require us to accommodate any accessibility needs during the recruitment process. Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation dayYour profile:<ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in designing and implementing security solutions.</li><li>Previous roles in IT security, such as security analyst or engineer, with progressive responsibilities.</li><li>Familiarity with industry frameworks such as NIST, ISO 27001, and CIS.</li><li>Mandatory Certifications (at least one of them);<ul><li>CISSP (Certified Information Systems Security Professional) o CISM (Certified Information Security Manager)</li><li>CompTIA Security+</li><li>Relevant cloud security certifications (e.g., AWS Certified Security Specialty, Azure Security Engineer)</li></ul></li><li>&nbsp;In-depth knowledge of security architecture principles, practices, and technologies. o Proficiency in risk assessment and management methodologies.</li><li>Strong understanding of networking protocols, firewall management, and intrusion detection/prevention systems.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work collaboratively in a team environment.</li><li>Demonstrated commitment to staying updated on the latest security trends, threats, and technologies through continuous learning and professional development.</li><li>High attention to detail and commitment to operational excellence.</li><li>Fluency in English (B2 level minimum); knowledge of another European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li></ul>

Θέσεις Εργασίας Ελλάδα, Nnt-data, Πληροφορική - Σελίδα 2

availability and capacity management process owner

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iam/pam engineer

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service catalogue coordinator

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risk management lead

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it change, release, problem and incident leader

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it service continuity lead

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it quality assurance lead

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middleware specialist

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senior middleware specialist

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security architect

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