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As an&nbsp;ITSM&nbsp;Engineer&nbsp;in Grant Thornton Greece, you will be responsible for designing, developing, and customizing ServiceNow applications to support enterprise IT service management processes. You’ll collaborate with both IT and business teams to translate requirements into scalable technical solutions, implement new functionalities, and maintain seamless integrations with other systems. Your day-to-day will involve configuring workflows, performing testing, and ensuring system reliability, all while aligning with ITIL best practices to drive continuous improvement across the ServiceNow platform.. The key responsibilities of this role will include:<ul><li>Design, develop, configure, and customize ServiceNow applications and services.</li><li>Work with IT and business units to analyze and understand requirements to develop technical solutions within ServiceNow.</li><li>Implement new functionality and enhancements to existing ServiceNow applications.</li><li>Create and maintain documentation on application configurations, system integrations, and process workflows.</li><li>Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and menus.</li><li>Perform unit testing and support user acceptance testing to ensure the quality and integrity of developed solutions.</li><li>Provide ongoing support and maintenance of ServiceNow instances.</li><li>Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>3+ years&nbsp;experience as a&nbsp;ServiceNow&nbsp;Developer&nbsp;with a&nbsp;strong understanding of the ServiceNow platform.</li><li>Knowledge of&nbsp;ITIL&nbsp;and&nbsp;IT&nbsp;service&nbsp;management.</li><li>ServiceNow&nbsp;certifications&nbsp;such as Certified System Administrator (CSA) or Certified Application Developer (CAD).</li><li>Experience with ServiceNow modules such as ITSM, ITOM or ITBM.</li><li>ITIL Foundations certification is preferred.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

ITSM Engineer

We are seeking a skilled&nbsp;Business Intelligence Engineer&nbsp;(Microsoft Fabric &amp; Power BI)&nbsp;to join our team and contribute to a critical migration project, transitioning SSAS-based reports to Microsoft Fabric. The ideal candidate will have hands-on experience in BI reporting, data modeling, and Microsoft technologies. You will collaborate closely with client teams, providing expertise in Power BI, SSAS analysis, and Fabric environments to ensure the successful adaptation of reports and data models. The key responsibilities of this role will include:<ul><li>Documenting existing BI reports, identifying required tables, fields, and measures</li><li>Analyzing SSAS structures, including table relationships, connectivity, and measures</li><li>Assisting in the design and development of data models and Data Marts in Microsoft Fabric</li><li>Adapting and migrating existing reports to the new Fabric-based environment</li><li>Performing thorough testing and validation of reports and data accuracy</li><li>Providing reporting support and troubleshoot issues throughout the migration process</li><li>Collaborating onsite with client teams to align reporting requirements and ensuring successful delivery</li></ul><ul><li></li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field</li><li>2+ years of experience in BI reporting and data modeling</li><li>Ηands-on&nbsp;experience&nbsp;in Power BI (reports, dashboards, semantic models)</li><li>Basic knowledge of SSAS (Tabular and/or Multidimensional models)</li><li>Familiarity with&nbsp;Microsoft Fabric&nbsp;and&nbsp;Data Mart structures</li><li>Experience working in data migration or report adaptation projects</li><li>Strong analytical and detail-oriented skills</li><li>Effective communication and teamwork abilities, with readiness to work onsite</li><li>Ability to manage multiple reporting tasks and deliver high-quality results</li><li>Fluent in English (written and verbal)</li><li>Military Obligations preferably completed (if applicable)</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>

Business Intelligence Engineer

At&nbsp;Grant Thornton Greece, we’re not just part of a global network of 73,000 professionals across 150 countries. We’re independent thinkers who prioritize&nbsp;quality, inclusion, and integrity&nbsp;to create a better, more personal experience for our clients and our team. Our mission? To deliver expertise in a way that goes beyond — Personal, Proactive, and Agile.Grant Thornton’s Technology Intelligence &amp; Performance Services practice is continuously growing, offering high quality services to our clients, committed to “making a difference every day” and is currently seeking to employ a&nbsp;Business Analyst for a corporate client project.By submitting this application, you acknowledge that your data will be transferred to the corporate client concerned, to the extent required for the evaluation of your candidacy.We don’t predict the future here—we&nbsp;shape&nbsp;it. 🚀Milestones WE are Proud of🏆&nbsp;Great Place to Work&nbsp;certified for three years running!🌟Best Workplaces Hellas&nbsp;for 2025!👩‍💼&nbsp;Best Workplaces for Women&nbsp;for three consecutive years!⭐Best Workplace in Professional Services &amp; Consulting&nbsp;for 2025!🌈 Proud members of the&nbsp;Diversity Charter Greece&nbsp;and certified with the&nbsp;SHARE Equality Label🏠&nbsp;Flexible way of Working (Hybrid)🧠Coaching&nbsp;&amp;&nbsp;Counseling&nbsp;from Senior Professionals The key responsibilities of the IT Business Analyst will include: <ul><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li><li>Analyzes current business processes and systems to identify improvement opportunities and propose optimized solutions.</li><li>Translates business needs into technical specifications and prepares supporting documentation such as data models and process flows.</li><li>Assesses and recommends technology solutions based on cost-benefit analysis and alignment with industry best practices.</li><li>Supports end-to-end project management, ensuring timely and successful delivery in collaboration with cross-functional teams.</li><li>Facilitates communication between IT and business teams while maintaining a high standard of quality in all deliverables.</li><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li></ul><ul><li></li></ul><ul><li></li></ul> The key requirements of this role are:<ul><li></li></ul><ul><li></li></ul><ul><li>Bachelor’s degree in Information Technology, Computer Science or other relevant field.</li><li>2-5 years’ experience in technology business analysis. Experience in banking operations and financial services will be consider as an asset.</li><li>Experience in process documentation and analysis, including specification of system requirements for business processes.</li><li>Excellent communication and interpersonal skills.</li><li>Eagerness to learn and adapt to new technologies and business processes.</li><li>Ability to work collaboratively in a team environment.</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li></ul>

IT Business Analyst

The key responsibilities of this role will include:<ul><li>Communicate and collaborate with other developers, solution architects, business analysts, clients and Project Managers</li><li>Design, develop and test Microsoft Power Apps, both model and canvas driven apps</li><li>Become involved in all the development phases, from analysis to support</li><li>Maintain, update and support existing Power Apps and provide timely resolutions to arising issues</li><li>Identify and recognize application deficiencies and implement effective solutions</li><li>Suggest areas for improvement in developed Power Apps, as well as propose solutions</li></ul>The key requirements of this role are:<ul><li>BSc/MSc in Computer Science, Engineering, or any other relevant degree</li><li>At least 2 years’ experience in the analysis, design, development, testing and implementation of enterprise scale Microsoft Power Apps</li><li>Knowledge of developing in Power Automate and Power BI &amp; SharePoint will be considered a plus</li><li>Experience with API or rest services integrations and understanding of how to implement solutions with multiple data sources.</li><li>Experience of SQL and other RDBMS technologies will be preferable.</li><li>Must be able to multitask and willing to work on multiple projects at a given time</li><li>Experience in working in a dynamic Agile/ SCRUM project delivery environment</li></ul>To be successful at this role you need the following:<ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Power Apps Developer

We are seeking an experienced&nbsp;Oracle Database Administrator (DBA) - Engineer&nbsp;to join our team. This role requires a skilled professional who can manage, maintain, and optimize our Oracle database systems, ensuring high availability, performance, and security.Key Responsibilities:Database Management:<ul><li>Design, install, configure, and maintain Oracle databases (on-premises and cloud).</li><li>Monitor database performance, implement changes, and apply new patches and versions.</li></ul>Performance Tuning &amp; Optimization:<ul><li>Optimize database queries, indexes, and overall performance.</li><li>Conduct capacity planning and scalability testing.</li></ul>Backup &amp; Recovery:<ul><li>Develop and manage robust backup, restore, and disaster recovery solutions.</li><li>Test and validate data recovery plans to ensure business continuity.</li></ul>Security &amp; Compliance:<ul><li>Implement database security controls, including user permissions and encryption.</li><li>Ensure compliance with industry standards (e.g., GDPR, PCI-DSS).</li></ul>Collaboration:<ul><li>Work with developers and analysts to design and implement database solutions.</li><li>Provide support for database-related issues in production and development environments.</li></ul>Automation &amp; Innovation:<ul><li>Develop and maintain scripts for database automation and management.</li><li>Explore and implement Oracle Cloud solutions and emerging database technologies.</li></ul>Requirements:Essential:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>3+ years of hands-on experience as an Oracle DBA or Database Engineer.</li><li>Proficiency with Oracle database versions (12c, 19c, or newer).</li><li>Strong experience with SQL tuning, PL/SQL, and Oracle RAC/Grid Infrastructure.</li><li>Expertise in backup and recovery solutions (e.g., RMAN).</li><li>Familiarity with database security best practices.</li><li>Knowledge of Linux/Unix operating systems.</li></ul>Nice to have:<ul><li>Oracle Certified Professional (OCP) or Oracle Cloud certifications.</li><li>Experience with cloud platforms such as Oracle Cloud, AWS, or Azure.</li><li>Familiarity with scripting languages (e.g., Python, Shell).</li><li>Understanding of DevOps tools and CI/CD pipelines.</li></ul>What will we offer to you?<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>💰 Competitive remuneration</li><li>👩‍🏫 Formal training and Professional Qualifications fully funded (eg. ACCA/CIA/CFA/PMP etc.)</li><li>👨‍💼Coaching and counseling from Senior Professionals</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>🌈 Diverse and inclusive culture</li><li>👩‍🦽 Office designed to be accessible for wheelchair users</li><li>🏝Extra days off: August Freedays, Volunteering Days, Early days leave</li><li>🏠 Flexible way of working</li><li>👨‍👩‍👦 Parental Leave Extra day off</li><li>🧩 Corporate citizenship initiatives</li><li>🏢 Office amenities (subject to the office location)</li><li>🤝 Special employee offers and discounts.</li><li>💻 Company laptop</li><li>👩‍⚕ Insurance Program for all GT members</li><li>☎Employee Assistance Support 24/7</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Oracle Database Administrator - Engineer

The role in more details:<ul><li> </li><li>ServiceNow Implementation: Lead the end-to-end deployment of ServiceNow platforms, ensuring solutions align with organization requirements and industry best practices.</li><li>Service Desk Optimization: Focus on enhancing service desk operations by refining ITSM processes and implementing effective ServiceNow solutions.</li><li>Organization Engagement: Collaborate closely with organization, to gather requirements and translate business objectives into technical solutions.</li><li>ITSM Transformation: Drive initiatives to improve operational efficiency and service quality through effective ITSM strategies.</li><li>Training &amp; Support: Provide comprehensive training and support organization on ServiceNow functionalities and ITSM best practices.</li><li>Process Improvement: Conduct assessments of current ITSM maturity levels and develop strategic roadmaps for continuous improvement.</li><li>ITIL Compliance: Ensure all implementations adhere to the ITIL framework, promoting the adoption of best practices across the organization.</li></ul>To be successful at this role you need the following&nbsp;(hard and soft skills):<ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum of 3 years in ITSM consulting with a focus on ServiceNow and service desk operations.</li><li>Previous experience in the banking or telecommunications sectors is highly desirable.</li><li>ServiceNow Certified System Administrator or Implementation Specialist preferred.</li><li>Deep understanding of ITIL and ITSM processes.</li><li>Proven track record in leading ITSM transformation projects.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Familiarity with Agile methodologies, will be consider as a strong asset</li><li>Experience integrating ServiceNow with other enterprise systems (e.g., HR, CRM, ERP),will be consider as a strong asset</li><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li><li>Military Obligations completed, if applicable</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈&nbsp;Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰&nbsp;Competitive Salary &amp; Bonus</li><li>🩺&nbsp;Insurance Program for all GT members</li><li>👩‍🏫&nbsp;Fully funded Training &amp; Professional Qualifications</li><li>🏖&nbsp;Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams&nbsp;(e.g., Running, Basketball, Volleyball)</li><li>🎁&nbsp;Exclusive Discounts:&nbsp;Special offers and discounts for employees</li><li>🚗&nbsp;Company Car&nbsp;(depending on job level)</li></ul>Ready to Go Beyond?If you're imagining a career that’s anything but ordinary, then&nbsp;Grant Thornton Greece&nbsp;is the place for you! We don’t just do business as usual—we go beyond. Ready to take that leap?Simply upload your&nbsp;up-to-date CV, hit "apply", and we’ll handle the rest! ✨We are Grant Thornton. We go beyond business as usual, so you can too.#WelcomeToMore #GoBeyondWithUs

Θέσεις Εργασίας Ελλάδα, Grant-thornton-greece, Πληροφορική - Σελίδα 2

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