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As a Site Reliability Engineer you will ensure that Vodafone's data services maintain high reliability and uptime, meeting the performance requirements of our customers. You will be responsible for designing and implementing robust monitoring strategies, ensuring the performance and scalability of data systems, and actively participating in continuous improvement of service reliability. Additionally, you will support incident and problem management, provide feedback to development teams, and contribute to the design and review of data-centric IT solutions.&nbsp;More Specifically you will:&nbsp;<ul><li>Support the development of an effective, inclusive SRE team with a focus on data infrastructure, ensuring alignment with SRE principles and practices&nbsp;</li><li>Design optimization strategies for data infrastructure, including database systems (e.g., Oracle, MySQL), data pipelines, and ETL processes&nbsp;</li><li>Define monitoring requirements and implement alerting mechanisms for data services and infrastructure, using tools such as Prometheus, Grafana, and ELK stack&nbsp;</li><li>Provide feedback to data engineers and data platform teams regarding system malfunctions and potential areas for performance improvement&nbsp;</li><li>Participate actively in Incident &amp; Problem Management for both data infrastructure and business-related incidents, focusing on root cause analysis and future-proofing solutions&nbsp;</li><li>Manage operational costs (OPEX) for data-related services, covering aspects like capacity planning, database licensing, support, and other related expenses&nbsp;</li><li>Collaborate closely with internal and external teams, including on-shore and off-shore units, to drive alignment on data service performance and reliability&nbsp;</li><li>Mentor and guide new SRE team members, helping them understand data-related aspects of SRE and best practices for reliability engineering&nbsp;</li><li>Lead automation initiatives to streamline data processing, reduce manual interventions, and increase business SLAs for data services&nbsp;</li><li>Ensure resilience, redundancy, and high availability for critical data services and workflows (both new and existing)&nbsp;</li><li>Oversee the successful transition of data solutions from development to production, ensuring compliance with SRE principles&nbsp;</li><li>Review the functional design of new data-centric deliverables, offering recommendations to optimize performance and reliability&nbsp;</li></ul>Who you are<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field</li><li>5+ years of experience in IT Operations, focusing on data technologies and platforms (e.g., AWS, GCP, Oracle, MySQL)&nbsp;</li><li>Proficient in CI/CD tools (e.g., Jenkins, GitOps), scripting (e.g., Python, Bash), and cloud-based data solutions&nbsp;</li><li>Expertise in monitoring tools like Prometheus, Grafana, ELK, and experience with containerization and Kubernetes&nbsp;</li><li>Strong skills in automation (e.g., Ansible, Terraform) and database management (Oracle PL/SQL, large-scale databases)&nbsp;</li><li>Analytical mindset, strong problem-solving skills, and excellent communication abilities in Greek and English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

Site Reliability Engineer (Athens, Thessaloniki, Heraklion Crete)

Μanage and initiate continuous operation improvements to verify and improve operational effectiveness of CRM services.&nbsp;Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor CRM applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 3 years of professional experience in a relevant role • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with Siebel CRM and Oracle SQL (relevant certifications for Siebel CRM will be considered a plus) • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills&nbsp; • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams&nbsp; • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls&nbsp; • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

CRM Support Engineer

Mission of the Modernization Domains Centre of Excellence (CoE) is to define, prioritize and deliver the commercial and technical roadmap of the organization. As a Domain Architect (UIM) you will have a key role to Vodafone IT strategy, you will be responsible for the architectural design of a specific domain and contribute on the systems roadmap as well as consulting upon uplift and modernization projects.&nbsp;More specifically you will:&nbsp;<ul><li>Participate in PI planning, collaborate with other architects, product owners, and teams during the event to provide architectural guidance and help prioritize features/tasks.  Participate in end-to-end technical architecture across all related systems. Ensure that the architectural vision aligns with the organization's goals and is integrated into the planning process.  &nbsp;</li><li>Develop and maintain the overall system architecture, prepare the Low-Level design for his domain. Collaborate closely with other technical teams, (Vodafone, SIs) to deliver solutions on time/budget/scope/quality.  Offer technical leadership to development teams by providing guidance on best practices, coding standards, and ensuring architectural integrity. Help resolve technical issues and challenges that arise during development and testing. &nbsp;</li><li>Participate in inspect and adapt workshops to gather feedback and identify areas for improvement in the architecture and development processes. &nbsp;</li></ul>Who you are<ul><li>At least 2 -3 years of similar experience with strong background in application design, development &amp; architecture in Oracle UIM  &nbsp;</li><li>Experience in delivering complex solutions in OSS area in a matrix environment  &nbsp;</li><li>Good understanding of integration/API technologies and web service standards. (i.e., WSDL, REST, SOAP) &nbsp;</li><li>Good understanding of open APIs (TM Forum). &nbsp;</li><li>Experience in database technologies &nbsp;</li><li>Knowledge of Java, UNIX shell scripting, UNIX operating systems &nbsp;</li><li>Demonstrated in-depth knowledge of Telecom industry &nbsp;</li><li>Higher education in Computer Science, Engineering or a relevant field &nbsp;</li><li>Agile methodology and/or Scaled Agile Framework (SAFe) &nbsp;</li><li>Ability to influence and collaborate with other teams  &nbsp;</li><li>Solid analytical, methodical and problem-solving skills  &nbsp;</li><li>Excellent written and verbal communication skills in both Greek &amp; English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

UIM Domain Architect

The role of IT Product Manager is 100% dedicated to the work related to a specific value stream, overseeing the roadmap of the value stream and ensuring the build in quality of the product (processes, documentation). The role is responsible to bridge the gap between teams, internal development organization and variety of customers.&nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Oversee the value stream program execution &nbsp;</li><li>Design solution &amp; context to ensure solution fit to wider product family contest – in the context of product requirements &nbsp;</li><li>Align effectively the backlog among squads, participating in the value stream &nbsp;</li><li>Create, improve and establish product management and development processes &nbsp;</li><li>Build and align the program backlog of Epics, prioritize Epics across delivery teams to achieve business objectives and manage dependencies across teams &nbsp;</li><li>Establish and monitor value stream OKRs and KPIs &nbsp;</li><li>Participate in PI planning with other Product Owners making sure that mid to long term product requirements are considered &nbsp;</li><li>Participate in Squad reviews, Program Demos and Program Retrospectives sessions&nbsp;</li></ul>Who you are<ul><li>MSc or BSc in Computer Science, Information Systems&nbsp;</li><li>3+ years of experience in developing a product and managing all aspects throughout its lifecycle &nbsp;</li><li>Strong technical background and knowledge of the software application industry and services &nbsp;</li><li>Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget &nbsp; &nbsp;</li><li>Proven ability to read a business document and translate it into high level technical requirements &nbsp;</li><li>Strong stakeholder management, facilitation and organization skills&nbsp;</li><li>Strong communication, analytical and logical reasoning skills&nbsp;</li><li>Ability to influence, mentor, and collaborate with multi-disciplinary teams&nbsp;</li><li>Self – motivated with strong time-management skills and the ability to juggle multiple balls &nbsp;</li><li>Experience working with agile methodologies and apply agile ways of working is strongly preferred &nbsp;&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences&nbsp;</li><li>JIRA/Confluence, MS Project, or equivalent experience is preferred&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

IT Product Manager

Analyse mobile radio performance and propose actions and areas to focus improvement. Co-ordinate the introduction of new functionalities and products in mobile radio. Drive the mid/long term evolution plan and respective budget for mobile access radioMore specifically you will: • &nbsp; &nbsp;Analyse RAN performance data and Customer experience data (network, crowd sourcing and drive measurements) to extract actionable insights, identify network bottlenecks and propose actions to improve ensure exceptional user experience • &nbsp; &nbsp;Drive optimization proposals to improve coverage and performance of mobile radio access network including spectrum re-farming, capacity utilization and interference optimization • &nbsp; &nbsp;Co-ordinate the implementation of new mobile radio technologies and features, in co-operation with Engineering teams • &nbsp; &nbsp;Analyse available radio products, identify and propose the optimum HW evolution for mobile aiming to deliver efficiencies and optimize performance • &nbsp; &nbsp;Drive and define the mid/long term evolution plan and respective budget for mobile radio access network in co-operation with Engineering and Operations teamsWho you are• &nbsp; &nbsp;MSc Degree in Telecoms related field or equivalent experience&nbsp; • &nbsp; &nbsp;3+ years’ experience in similar position within a service provider/operator or vendor • &nbsp; &nbsp;Strong experience in Mobile Radio Access technologies (LTE/5G-NR), Radio systems optimization, performance and quality KPIs • &nbsp; &nbsp;Experience with network architecture (3GPP Air Interface, standards, technology and evolution) and RF Engineering Principles • &nbsp; &nbsp;Experience with BI systems (TABLEAU, QLIK view, PowerBI, etc.) and big data analysis&nbsp; • &nbsp; &nbsp;Excellent communication and stakeholder management skills; co-operating in complex organizations with large matrix organisations • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; EnglishNot a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Radio Partners & Performance Sr. Engineer

The primary objective of the role is to resolve technical issues at the customer's premises, aiming for the immediate restoration of service and the delivery of high-quality support, ensuring a positive customer experience.&nbsp;Key Responsibilities and Duties<ul><li>Identify and report technical issues related to service faults</li><li>Resolve technical problems and customer requests promptly and professionally</li><li>Collaborate with Engineers, Team Leaders, and other Departments to mitigate risks and improve operational performance</li><li>Promote Vodafone products and services to enhance the overall customer experience</li></ul>Who you are<ul><li>Experience in a technical support department (optional)</li><li>Strong communication skills</li><li>Customer-oriented mindset</li><li>Problem-solving abilities</li><li>Initiative, responsibility, and a sense of urgency</li><li>Adaptability and ability to prioritize tasks and respond to changing needs</li><li>Knowledge of fixed telephony products and services</li></ul>&nbsp;Technical/Professional Qualifications<ul><li>Degree or Certification from a Technological Institute or relevant technical school</li><li>Good command of Greek and English (both spoken and written)</li><li>Good knowledge of MS Office tools (Excel, Word, etc.)</li><li>Previous experience as a Field Technician will be considered as a plus (but not required)</li><li>Understanding of xDSL technologies (POTS/VoIP) will be also considered as a plus (but not required)</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive compensation</li><li>Performance-based bonus, linked to productivity and customer evaluations</li><li>Company car&nbsp;with a monthly fuel allowance (also for personal use)</li><li>Medical Plan coverage</li><li>Company mobile phone and tablet</li><li>Full work equipment provided</li><li>Opportunities for growth and advancement</li></ul>

Field Service Engineer

As a PEGA Product Owner you will define and deliver all necessary strategic technological enablers based on native cloud and Open Digital architecture. You will be responsible for creating and maintaining PEGA roadmap, align with Vodafone Group and other squad’s development, to reassure architecture consistency and vision delivery.&nbsp;More specifically you will:&nbsp; • &nbsp; &nbsp;Coordinate with the Tribe Leads and other Product Owners the engineering strategy, roadmap and development based on market needs, competition and group directions &nbsp; • &nbsp; &nbsp;Have end2End accountability for agile development of critical enablers to be used by other squads (e.g. NBAA for Fixed, PEGA for Care etc.) &nbsp; • &nbsp; &nbsp;Prioritize value for Engineering team and be responsible for the creation of product backlog increments (Themes, Epics, user stories)&nbsp; • &nbsp; &nbsp;Manage PEGA roadmap and understand IT &amp; digital strategy, presenting direction and features to relevant teams and stakeholders.&nbsp; • &nbsp; &nbsp;Work closely with Solution Architects on the analysis of features, technical feasibility and incremental delivery of product backlog items (epics, user stories) &nbsp; • &nbsp; &nbsp;Make data driven decisions for backlog prioritization and works with Tribe lead and Agile Portfolio Manager to pick up and plan release dates and manage set expectation for new functionalities delivery &nbsp; • &nbsp; &nbsp;Write highly effective user stories that are actionable by development teams.&nbsp; • &nbsp; &nbsp;Approve the final release plan and accepts all deliverables against defined user stories and acceptance criteria • &nbsp; &nbsp;Defines and tracks Objective Key Results (OKRs) and KPIs as part of the quarterly business reviews (QBR) process&nbsp; • &nbsp; &nbsp;Monitors IT &amp; digital KPIs and prioritize enablers that will ensure speed and availability thresholds are achievedWho you are• &nbsp; &nbsp;MSc or BSc in Computer Science, Information Systems&nbsp; • &nbsp; &nbsp;Experience in developing a product and proven track record for applications launched&nbsp; • &nbsp; &nbsp;Strong technical background and knowledge of the Telco industry and services &nbsp;&nbsp; • &nbsp; &nbsp;Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget &nbsp; • &nbsp; &nbsp;Proven ability to read a business document and translate it into high level technical requirements.&nbsp; • &nbsp; &nbsp;Understanding operations from customer facing functions to back office&nbsp; • &nbsp; &nbsp;Strong communication and logical reasoning skills&nbsp; • &nbsp; &nbsp;JIRA/Confluence, MS Project, or equivalent experience preferred&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Product Owner 

Θέσεις Εργασίας Ελλάδα - Σελίδα 49

site reliability engineer (athens, thessaloniki, heraklion crete)

Vodafone

site reliability engineer (athens, thessaloniki, heraklion crete)

Vodafone

crm support engineer

Vodafone

uim domain architect

Vodafone

uim domain architect

Vodafone

uim domain architect

Vodafone

it product manager

Vodafone

radio partners & performance sr. engineer

Vodafone

field service engineer

Vodafone

product owner

Vodafone