Πληροφορική

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Εστίαση

Κέντρο Εξυπηρέτησης / Call Center

Διοίκηση Επιχειρήσεων

Τουρισμός / Ξενοδοχεία

Αποθήκη / Logistics

Βιομηχανική Παραγωγή

Επαγγέλματα Υγείας

Άλλο

Μεταφορές

Νομικές Υπηρεσίες

Εκπαίδευση

Ανθρώπινο Δυναμικό / HR

Γραμματειακή Υποστήριξη

Δημοσιογραφία / ΜΜΕ

Αισθητική / Κομμωτήριο

Τέχνες / Πολιτισμός

Προσωπικό Ασφαλείας

Ναυτιλία

Αερομεταφορές

Φροντίδα Κτιρίων / Σπιτιών

Εργάτες

Αθλητισμός / Fitness

Τηλεπικοινωνίες

Φροντίδα Ενήλικων / Παιδιών

Αγροτική Παραγωγή

LastWeek

LastThreeDays

Today

Aoristou

Internship

Orismenou

FullTime

Hybrid

OnSite

Remote

The&nbsp;Data and Business Intelligence Analyst&nbsp;is responsible for leveraging data-driven insights and strategies that enhance the airline’s performance.The dynamic and complex nature of the airline industry makes data analysis and business intelligence essential for maintaining a competitive and efficient operation. This is a crucial role in leveraging data to support strategic decision-making.Responsibilities:<ul><li>Collect, clean, and analyze large datasets to identify trends, patterns, and insights.</li><li>Develop and implement data models, visualizations, and reports that facilitate understanding and decision-making.</li><li>Design and maintain interactive dashboards and reports to communicate key metrics and findings.</li><li>Ensure data accuracy, consistency, and integrity across various systems and databases.</li><li>Clearly articulate complex technical concepts in a manner that is understandable to a diverse audience.</li><li>Identify growth opportunities by analyzing customer behaviors, market trends, and competitive landscapes.</li><li>Collaborate with business stakeholders (commercial and marketing) to understand their information needs.</li><li>Stay updated on industry trends, emerging technologies, and best practices in data analysis and business intelligence.</li></ul>Competences:<ul><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to collaborate across teams.</li></ul>Requirements:<ul><li>Bachelor’s degree in Data Applied Sciences, Computer Sciences, Mathematics, Statistics, Engineering, or a related field.</li><li>1-3 years of experience as a Data Analyst or Business Intelligence Analyst in a corporate setting.</li><li>Proficiency in business intelligence tools like Power BI (preferred) or similar tools.</li><li>Good understanding of data modeling, ETL processes, data manipulation and cleansing techniques.</li><li>Good knowledge and experience with SQL for querying and managing data.</li></ul>Preferrable Qualifications:<ul><li>Experience in managing and optimizing existing BI reports and creating new ones tailored to business needs.</li><li>Basic understanding of statistical analysis or machine learning concepts, along with familiarity with a supportive programming language such as Python, is advantageous but not essential.</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

Data and Business Intelligence Analyst

The&nbsp;CRM &amp; Salesforce Specialist&nbsp;is responsible for the development and execution of the company’s CRM strategy.This role has a critical scope role in managing and optimizing Customer Relationship Management (CRM) systems, by leveraging Salesforce, to enhance customer engagement, improve sales processes, and drive organizational growth.Responsibilities:<ul><li>Develop and execute CRM campaigns using Salesforce, aligning with SKY Express’s business objectives.</li><li>Segment customers based on behavior and preferences for targeted communications.</li><li>Implement customer journeys and automated workflows to increase retention and conversion.</li><li>Ensure seamless integration of Salesforce with other platforms, maintaining data accuracy and compliance.</li><li>Conduct A/B tests and optimize campaigns based on performance.</li><li>Analyze and report on campaign KPIs, using insights to inform ongoing strategy.</li></ul>Competences:<ul><li>Strong analytical skills with attention to detail and data accuracy.</li><li>Effective communication skills.</li><li>Ability to collaborate across teams.</li><li>Project management skills</li></ul>Requirements:<ul><li>Bachelor’s degree in Marketing, Business Administration, Engineering, or a related field.</li><li>2+ years of CRM experience with deep expertise in Salesforce.</li><li>Background in digital marketing, customer segmentation, and retention strategies.</li><li>Knowledge of MS Office.</li><li>Fluency in Greek and English (oral and written).</li></ul>Preferrable Qualifications:<ul><li>Knowledge of HTML, CSS, or SQL.</li><li>Experience with A/B testing.</li><li>Previous experience in the airline or travel sector.</li></ul>Benefits:<ul><li>Development plan opportunities within the company.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

CRM & Salesforce Specialist

Αρμοδιότητες <ul><li>Συμμετοχή στην τεκμηρίωση και οργάνωση IT διαδικασιών και πολιτικών</li><li>Συνεισφορά στη δημιουργία και ενημέρωση προτύπων εγγράφων και οδηγιών</li><li>Υποστήριξη στην παρακολούθηση τεχνολογικών λύσεων και εργαλείων για εσωτερική χρήση</li><li>Συμμετοχή σε έργα πληροφορικής (ψηφιοποίηση διαδικασιών, εργαλεία παραγωγικότητας, λογιστικά συστήματα κ.α.)</li><li>Υποστήριξη σε εκπαιδεύσεις και οδηγίες χρήσης εργαλείων/εφαρμογών</li><li>Υποστήριξη με τις διάφορες εφαρμογές, λογισμικά, πλατφόρμες που χρησιμοποιεί ο οργανισμός</li><li>Παροχή τεχνικής υποστήριξης στους χρήστες της εταιρείας (σε software, δίκτυο), όταν απαιτείται</li><li>Αριστη συνεργασία με τα μέλη της ομάδας IT, καθώς και με τα άλλα τμήματα της εταιρείας</li></ul>Εμπειρία &amp; γνώσεις <ul><li>BSc / MSc Πληροφορικής, Μηχανικών Υπολογιστών ή άλλου σχετικού αντικειμένου</li><li>Προϋπηρεσία 1–3 ετών σε σχετική θέση σε IT περιβάλλον</li><li>Καλή γνώση MS Office και βασικών εργαλείων διαχείρισης αρχείων και ροών εργασίας</li><li>Γνώση και/ή ενασχόληση με ERP &amp; CRM συστήματα</li><li>Καλή γνώση Διαχείρισης Windows Server (Active Directory, Domain)</li><li>Γνώση βασικών αρχών ITIL ή ISO</li><li>Οικειότητα με cloud υπηρεσίες (Microsoft 365, SharePoint, OneDrive)</li><li>Συμμετοχή σε ακαδημαϊκά ή επαγγελματικά έργα σχετιζόμενα με IT documentation ή digitalization</li><li>Προσωπική ενασχόληση με project management ή productivity tools (π.χ. Trello, Notion, Asana, Power Automate), επιθυμητή</li></ul>Προσωπικά Χαρακτηριστικά <ul><li>Ενδιαφέρον για τη βελτίωση διαδικασιών και την οργανωτική αποδοτικότητα μέσω τεχνολογίας</li><li>Ικανότητα συνεργασίας και διάθεσης για μάθηση σε περιβάλλον με αυστηρές προδιαγραφές ποιότητας και συμμόρφωσης</li><li>Κριτική σκέψη</li></ul>Παροχές <ul><li>Ανταγωνιστικός σταθερός μισθός</li><li>Extra παροχές σύμφωνα με το Πρόγραμμα Αμοιβών &amp; Παροχών της εταιρίας</li><li>Συνεχής εκπαίδευση και ανάπτυξη</li><li>Προοπτικές επαγγελματικής εξέλιξης στο πλαίσιο ενός δυναμικού και καινοτόμου οργανισμού</li></ul>

IT Processes & Standards Officer

You are responsible for <ul><li>Oversee the day-to-day operations of the e-commerce platform, ensuring an engaging and seamless shopping experience</li><li>Suggesting, planning &amp; executing online activities in close cooperation with the Commercial and Marketing teams</li><li>Manage the end-to-end e-commerce operations, including website maintenance, and content updates</li><li>Prices and discounts management in cooperation with the Commercial department</li><li>Works closely with internal &amp; external teams to provide solutions on UI &amp; UX issues, propose and implement improvements</li><li>Communicates with third party vendors and internal stakeholders on systems requirements, enhancements, and recommendations to support the business</li><li>Data driven decisions through google analytics</li><li>Research emerging technologies and best practices in e-commerce</li></ul>Your Education &amp; Qualifications are <ul><li>3+ years of experience in a Product Owner, E-commerce Manager, or similar role</li><li>Hands-on experience with e-commerce platforms (e.g., Magento, Shopify, WooCommerce, or Custom cms solutions, Skroutz marketplace, ERP – Entersoft)</li><li>Experience in FMCG or retail or fashion sector will be consider an asset</li><li>Strong understanding of UX/UI, digital marketing, and SEO</li><li>Experience using Google analytics and optimization tools</li><li>Familiarity with Agile/Scrum methodologies and project management tools</li><li>Experience managing digital product inventory</li></ul>You are a professional with <ul><li>Excellent communication, negotiation, and collaboration skills</li><li>Strong presentation, and stakeholder management skills</li><li>Excellent problem-solving abilities</li><li>Able to follow and implement new trends &amp; best practices in eCommerce and digital marketing</li></ul>The company offers <ul><li>Competitive salary package</li><li>Opportunities for training and skill development</li><li>Involvement in innovative projects and career growth opportunities</li><li>Excellent and highly organised international working environment</li></ul>

Ecommerce Product Owner

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking&nbsp;“Wholesale Data Account Manager”&nbsp;to be part of our successful team in our&nbsp;“Wholesale Data Team”.You have a challenging mission for:Focus on sales, customer relations, design of projects, tender process, budgeting, and business development.What will you do:<ul><li>Knowledge of company’s portfolio of products &amp; services in a local and Region level &amp; monitoring of competition.</li><li>Establish &amp; maintain strong customer relationships with key stakeholders.</li><li>Develop and execute strategies to drive business in new and existing market</li><li>Develop new local and international customers.</li><li>Design/develop concept designs and engineering plans, along with engineering team for new projects.</li><li>Handle new/existing incoming customer requests.</li><li>Coordinate internal/external resources to meet proposal due dates.</li></ul>It would be great if you have:<ul><li>Bachelor's degree in Engineering</li><li>3 years work experience in sales role in in Telecoms&nbsp;/ IT or project-based environment.</li><li>Very strong communicational skills</li><li>Knowledge of budgeting technical projects, sales, and good understanding of Tender /Bids Management Process is considered a strong plus</li><li>Highly proficient in spoken and written English</li><li>Advanced knowledge on MS Office platform</li><li>Ability to multi-task, organize, and prioritise work</li><li>Sales driven, enthusiastic, motivated with strong organizational skills.</li><li>Availability to travel</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up your health.&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Wholesale Data Account Manager

We at&nbsp;Nova, are a very young and dynamic team , the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking&nbsp;"Middleware Engineer"&nbsp;to be part of our successful team in our&nbsp;CRM &amp; Enterprise Applications Department.You have a challenging mission for:Researching, determining, and presenting solutions concerning IS Systems integration utilizing Oracle Middleware Products (OSB, SOA) and JavaWhat will you do:<ul><li>Formulate and delivers an enterprise level functional design using Oracle Middleware modules</li><li>Participate in pre-planning, blueprinting, realization, final preparation and go-live / support phases of IT strategic roadmap projects assigned</li><li>Complete Oracle Middleware configuration to meet the design criteria for strategic projects in respective area</li><li>Provide system maintenance support and 2nd level support/troubleshooting for subject area</li></ul>It would be great if you have:<ul><li>University degree in Engineering, Information Technology, Mathematics, or a related discipline.</li><li>Experience in&nbsp;Java,&nbsp;Soap / Rest Web Services,&nbsp;Oracle Service Bus,&nbsp;Oracle SOA Composites (BPEL), Relational Databases (MySQL/ Oracle SQL),&nbsp;PL/SQL</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

Middleware Engineer

We see each new colleague as a unique team member and a major investment for our company’s future, and now we are looking for a talented and highly motivated "Data Analyst" to join a team of bright professionals.You have a challenging mission for:Transforming raw data into actionable insights that drive strategic business decisions and improve our network performance.What will you do:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Develop and maintain dashboards and reports to visualize key performance indicators (KPIs).</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li></ul>It would be great if you have:<ul><li>Proven experience in data analysis and reporting.</li><li>Strong proficiency in SQL and data manipulation.</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Familiarity with database management systems.</li><li>Experience with a scripting language such&nbsp;as&nbsp;python&nbsp;or&nbsp;R.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Data Analyst

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking “Pre - Sales Engineer” to be part of our successful team in our “Enterprise Solutions Pre-Sales Team".You have a challenging mission for:understand the unique needs of corporate customers and advocate for the company’s products - both existing and new - as tailored solutions. A key aspect of the role is proactively identifying future product development opportunities by analyzing and anticipating customer behavior and market trends.The main responsibilities of the position include:<ul><li>Provide technical expertise and assistance to the sales team, ensuring alignment with customer requirements.</li><li>Conduct in-depth availability research, perform technical analyses, and create tailored proposals for sales team requests.</li><li>Prepare comprehensive responses to RFIs (Requests for Information) and RFPs (Requests for Proposals).</li><li>Work closely with the technical department to design and deliver optimal solutions that meet customer-specific needs.</li><li>Identify and recommend the most effective technical solutions for addressing large enterprise business challenges, both existing and emerging.</li><li>Develop and dimension SD-WAN Solution Bills of Material (BOM) to support proposals and implementations.</li><li>Conduct technical reviews and present customized offers to customers, ensuring alignment with their objectives and expectations.</li></ul>Main requirements:<ul><li>Bachelor’s degree in Information Technology, Engineering, or a related field.</li><li>3+ years of experience in a similar technical role.</li><li>Proven experience in SD-WAN project implementation (1–3 years).</li><li>A positive, customer-focused mindset with strong problem-solving abilities.</li><li>Fluency in English (written and spoken).</li><li>Proficiency in MS Office tools (Word, Excel, PowerPoint) and Visio for technical documentation and presentations</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

Presales Engineer

We at&nbsp;Nova&nbsp;are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking&nbsp;Senior CRM Analyst (B2B)&nbsp;to be part of our successful team in our&nbsp;Enterprise Solutions &amp; Business Performance Team.You have a challenging mission for:enhance customer segmentation, revenue analytics, and campaign management, driving improved customer engagement, retention, and revenue growth.&nbsp;Key Responsibilities:<ul><li>Data Management &amp; Customer Segmentation:</li><li>Segmentation: Categorizing customers based on criteria such as industry, business size, ARPA, geographical area, and services used.</li><li>Customer Profiling: Collecting and analyzing usage data, ticket history, contract history, and engagement with the company.</li><li>360° Customer View: Creating a comprehensive view of each customer, including services, billing, usage, support tickets, and communication history.</li><li>Revenue &amp; Usage Analytics:</li><li>Revenue Analysis: Analyzing revenue by corporate account and developing strategies for improvement.</li><li>Usage Analysis: Understanding service usage and optimizing pricing strategy.</li><li>Churn Prediction Models: Predicting potential customer churn through analysis of usage patterns and payment behavior.</li><li>Campaign Management &amp; Personalization:</li><li>Automated Campaigns: Creating and executing targeted campaigns (e.g., contract renewals, new service proposals).</li><li>Predictive Analytics for Cross/Up-Selling: Using analytics to offer personalized services based on usage behavior, product preferences, and customer profiles.</li><li>Customized Solutions: Integrating tailor-made solutions to enhance customer value and promote new technologies aligned with business needs.</li><li>Multichannel Campaigns: Managing communications through email, SMS, push notifications, and direct account management meetings.</li><li>Campaign Tracking &amp; ROI Analysis:</li><li>Engagement Metrics: Analyzing open rates, click-through rates, and conversion rates.</li><li>Revenue Impact: Analyzing the impact of each campaign on ARPA, ARPU, and overall revenue.</li><li>Churn Reduction Impact: Measuring the contribution of campaigns in reducing customer churn.</li><li>Analysis &amp; Reporting:</li><li>Product Reporting: Generating reports on service consumption, costs, and performance.</li><li>Customer Health Scoring: Predicting the likelihood of customer churn.</li><li>Customer Experience: Providing insights for improving the customer experience and enhancing collaboration, collecting, and analyzing customer feedback.</li><li>Contract &amp; Billing Automation:</li><li>Contract Lifecycle Management: Managing contracts, renewals, and billing adjustments through the CRM system.</li><li>Customized Pricing Models: Managing dynamic pricing for large corporate clients.</li><li>Account Manager Activity Tracking &amp; Performance Analysis:</li><li>Meeting &amp; Visit Tracking: CRM integration with mobile apps for automatic tracking of meetings and visits.</li><li>Interaction Scoring: Analyzing qualitative data from meetings (feedback, interest in new services).</li><li>Meeting Evaluation: Correlating meetings with revenue growth/customer retention.</li><li>Task Automation: Scheduling follow-ups, reminders, and automated notifications for contract expirations, open tickets, etc.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in Business Administration, Finance or a related field.</li><li>Proven experience Two (2) to five (5) years</li><li>Knowledge of HTML, CRM systems and tools (like CMS Wordpress, Jira, Acoustic, Salesforce, Marketo, “Exact Target” or Optimove), M365</li><li>Strong organizational and time management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to handle sensitive information with discretion.</li><li>Good knowledge of English language.&nbsp;</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Senior CRM Analyst (B2B)

We at&nbsp;Nova, looking for vibrant, young, and fast thinking “IS Engineer” to be part of our successful team in our "Billing Application Team".You have a challenging mission for:Managing or take part as a member in projects related to IS activities regarding Billing Applications.What will you do:&nbsp;<ul><li>Configuration of billing products and promotions.</li><li>Configuration and testing of all types of rating scenarios.</li><li>Billing xml analysis and invoice reconciliation.</li><li>Provide day to day functional and troubleshooting support in the related subject matter areas.</li><li>Implement workarounds.</li></ul>It would be great if you have:<ul><li>Bachelor’s degree in information technology, Computer Science or other related discipline</li><li>Good knowledge&nbsp;of Windows and Unix environments</li><li>Unix shell scripting</li><li>Oracle DB experience with SQL &amp; PL/SQL.</li><li>Good oral and written communication skills in both English &amp; Greek</li><li>Positive thinker with a team spirit.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids&nbsp;</li></ul>

IS Engineer - Billing Applications

Θέσεις Εργασίας Ελλάδα, Πληροφορική

data and business intelligence analyst

SKY express

crm & salesforce specialist

SKY express

it processes & standards officer

HRPartners

ecommerce product owner

HRPartners

wholesale data account manager

NOVA

middleware engineer

NOVA

data analyst

NOVA

presales engineer

NOVA

senior crm analyst (b2b)

NOVA

is engineer - billing applications

NOVA