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Πωλήσεις / Marketing / Εμπόριο Λιανικής

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Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Βιομηχανική Παραγωγή

Επαγγέλματα Υγείας

Τέχνες / Πολιτισμός

Τουρισμός / Ξενοδοχεία

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Aoristou

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Seasonal

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Hybrid

The Order to Cash Collections Analyst will form part of a virtual Global O2C Collections team reporting under the Global O2C Collections Director, Jennifer Strecker. The successful candidate will be responsible for the performance of activities such as Customer Collections and dunning, customer account management, query and dispute management. Completion of these activities will ensure that F&amp;GBS continue to support the achievement of working capital objectives and Leadership amongst other key stakeholders will have access to timely, accurate, and complete Order to Cash information. The successful candidate will receive the benefit of working for a stable and very well-established international corporation with a sonorous name and highly established organizational culture. All our colleagues become an important part of our international, friendly and dynamic team.&nbsp;ROLE RESPONSIBILITIES&nbsp;These responsibilities include but are not limited to the following:&nbsp;<ul><li>Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.&nbsp;</li><li>Timely execution of customer dunning activities (e.g. outbound calls, emails, letters, etc.)&nbsp;</li><li>Coordinate customer account resolution with internal parties and execute on agreed collection strategies.&nbsp;</li><li>Timely resolution of inbound billing inquiries (calls, emails, letters, etc.,) with respective parties.&nbsp;</li><li>Maintenance of subledger. Process adjustments/write off balances (non-ADA: FX, bank charges, residuals, etc.), manage default accounts (US only) and provide guidance to Cash application on offsets and payment application where required.&nbsp;</li><li>Refund issuance (review, obtain approvals, and confirm).&nbsp;</li><li>Contribute to AR KPI reporting &amp; analysis on performance of AR ledger.&nbsp;</li><li>Research and support resolution of open disputes. Coordinate with relevant internal stakeholders and customer to support timely close-out of open disputes.&nbsp;</li><li>Effectively communicate to peers and management with regards to work tasks and deadlines.&nbsp;</li><li>Manage and resolve escalations in a timely manner ensuring appropriate management oversight where necessary.&nbsp;</li><li>Manage time effectively and communicate to peers and management with regards to work tasks, status and deadlines.&nbsp;</li><li>Proactively ensure hand-offs to supporting teams are timely and clearly communicated as part of a virtual Global Collections team i.e. Other regional hubs for Collections, Cash application, Credit Risk COE, AR Accounting &amp; Compliance, G2N etc.&nbsp;</li><li>Maintain receipt records, files and documentation in an organized manner.&nbsp;</li><li>Share audit documentation to support periodic SAP PC control performance and internal/external audit programs.&nbsp;</li><li>Participate in F&amp;GBS Order-to-Cash global initiatives including transformational projects as needed, as a subject matter expert for the area.&nbsp;</li><li>Ensure strong commitment to the control environment through training and review to meet all control and compliance requirements.&nbsp;</li></ul>QUALIFICATIONS&nbsp;Education and Experience&nbsp;<ul><li>Bachelor's Degree, Finance or Economics or Accounting strongly preferred.&nbsp;</li><li>Fluent English and, Italian language requirements to support effective engagement with Customers and colleagues/business partners as needed (must have Italian language skills).&nbsp;</li><li>Up to 2 years of experience in Accounts receivable and/or broader Order to Cash function preferred.</li><li>Experience with financial shared services preferred.&nbsp;</li><li>Experience of working in cross-functional and multi-cultural team an advantage.&nbsp;</li><li>Ability to work in a high-performing team environment.&nbsp;</li><li>Strong interpersonal skills and ability to communicate with diverse groups and individuals.&nbsp;</li><li>Demonstrated ability to work on own initiative.&nbsp;</li><li>Strong verbal and written communication skills.&nbsp;</li><li>Strong business acumen and professionalism with the ability to interface effectively with all levels of management and operations colleagues in all applicable Pfizer Finance and business functional areas&nbsp;</li></ul>Technical Skills Requirements&nbsp;<ul><li>Proficiency in PC skills (MS Excel, Word, PowerPoint, Teams) required&nbsp;</li><li>SAP ERP system experience preferred including FSCM Collections, Dispute Mgt and S4 Hana.&nbsp;</li></ul>Please apply by sending your CV and a motivational letter in English&nbsp;Work Location Assignment:&nbsp;Hybrid

Global O2C Collections Analyst & Dispute Mgt - Italian (12 months fixed term)

For our&nbsp;IKEA&nbsp;Store in Patra&nbsp;we are looking for:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Store Business Analyst&nbsp;(Τemporary assignment)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reporting to the&nbsp;Market Financial Controller &amp; Business Navigator,&nbsp;the suitable candidate will be responsible and accountable to:•&nbsp;&nbsp;&nbsp;To analyze the performance of all divisions using relevant business KPI’S, suggesting the necessary actions•&nbsp;&nbsp;&nbsp;To prepare and distribute all Store Financial &amp; Commercial Reporting as appropriate•&nbsp;&nbsp;&nbsp;To ensure that all finance data (actual, historical, budgets) are correctly monitored by the Company’s financial IT systems•&nbsp;&nbsp;&nbsp;To assist in the preparation and correct presentation of all store financial related reports•&nbsp;&nbsp;&nbsp;To perform feasibility studies, financial evaluations of new investments and commercial activities•&nbsp;&nbsp;&nbsp;To undertake projects that the Store Financial Controller &amp; Business Navigator appoints and bringing them to the desired result in the agreed deadlines and quality standards Qualifications and Competences Required:•&nbsp;&nbsp;&nbsp;Bachelor, Preferably in Business administration or Finance•&nbsp;&nbsp;&nbsp;Very good command of the English language•&nbsp;&nbsp;&nbsp;Very good knowledge of MS Office, especially Excel•&nbsp;&nbsp;&nbsp;Customer Focus•&nbsp;&nbsp;&nbsp;Very good communication and interpersonal skills•&nbsp;&nbsp;&nbsp;Focus on detail, good planning and organizational skills•&nbsp;&nbsp;&nbsp;Achievement drive, initiative taking and problem solving skills•&nbsp;&nbsp;&nbsp;Analytical thinking &amp; Synthesis ability•&nbsp;&nbsp;&nbsp;Ability to work under pressure and strict deadlinesQualifications considered as an asset:•&nbsp;&nbsp;&nbsp;Working knowledge of Qlikview &amp; SAP (including SAP BPC module)The People we seek:•&nbsp;&nbsp;&nbsp;Lead by example constantly looking for new and better ways forward•&nbsp;&nbsp;&nbsp;Believe in empowering people, taking ownership, making decisions and following through&nbsp;•&nbsp;&nbsp;&nbsp;Have a hands on and customer service driven approach•&nbsp;&nbsp;&nbsp;Have the courage to question existing solutions and think in unconventional ways•&nbsp;&nbsp;&nbsp;Have a passion for life at home and retail&nbsp;What we offerIf you take on this position, these are just a few things you can expect from us:•&nbsp;&nbsp;&nbsp;An exciting and empowering work environment at one of the leading group of companies in Greece and&nbsp;the Balkans&nbsp;in providing quality consumer durable goods.•&nbsp;&nbsp;&nbsp;A diverse group of people who value working together•&nbsp;&nbsp;&nbsp;An open and inclusive culture where you can be yourself•&nbsp;&nbsp;&nbsp;And as the world’s leader in life at home, you will have exceptional opportunities to grow and develop together&nbsp;with us

Store Business Analyst (temporary assignment)

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Χώρος Εργασίας

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Ημερομηνία δημοσίευσης

Θέσεις Εργασίας Ελλάδα, Χρηματοοικονομικά

global o2c collections analyst & dispute mgt - italian (12 months fixed term)

Pfizer Hellas

store business analyst (temporary assignment)

IKEA