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Part of our Housekeeping team on our River vessels, the Stateroom Steward/ess provides guests at all times with friendly, personalized housekeeping service. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the guest staterooms and all public areas while providing our guests an outstanding customer service. The Stateroom Steward/ess reports to Housekeeper.&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Daily cleaning of staterooms, public areas, toilets, and reception area&nbsp;</li><li>Careful handling of cleaning products, materials, and housekeeping equipment&nbsp;</li><li>Rotating laundry duty including washing, ironing, and folding activities&nbsp;</li><li>Distribution of daily programs, gift orders, and turndown services in staterooms&nbsp;</li><li>Reporting technical defects of staterooms to supervisor/reception and assistance with embarkation/disembarkation&nbsp;</li><li>Conduction of stock takes, inventory, and participation in onboard training programs.&nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li><li>Employee benefits&nbsp;</li><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;&nbsp;ABOUT YOU&nbsp;<ul><li>High school diploma required&nbsp;</li><li>Minimum of 2 years previous experience required in a similar position in housekeeping&nbsp;</li><li>Good English communication skills&nbsp;</li><li>Ability to work independently, service-oriented and guest focused&nbsp;</li><li>Must be well groomed, maintain impeccable hygiene standards, and be discreet with confidential information.&nbsp;</li></ul>

RIVER - Stateroom Steward

PURPOSE OF POSITION<ul><li>The Beverage Manager ensures the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>You are required to be hands on during peak service periods by ensuring that beverage operations, sanitation, environmental &amp; maintenance procedures are in line with the company’s policies and procedures, as well as to assist in the organization of duties, not directly related to the Beverage Department. It is your duty to monitor all system reports related to Beverage Services.</li><li>You are responsible for creating a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Liaise with the Restaurant Manager in order to compile &amp; supervise beverage sales made by the Restaurant Team; continuously monitor all reports related to sales, revenue, cost and inventory and present suggestions to the Hotel General Manager, if and/or when necessary.</li><li>Maintain &amp; control the ship’s Beverage Stock Holding and work closely with the Inventory Manager, for future orders; place durable orders as per the loading schedule; maintain durable par levels, at all times; oversee the opening &amp; closing of all Beverage outlets with proper manning and necessary mis en place; conduct daily menu presentations, in conjunction with the Executive Chef and Sommelier.</li><li>Assist the Hotel General Manager in the organization and execution of Bar/Lounge related ship functions and special events, and provide support in other functions, as required.</li><li>Organize, manage and motivate the Beverage Department, with particular focus on sales, promoting Viking’s Destination Beverage Package.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Participate in loadings and waste management; assign crew for dis-/embarkation and luggage duty.</li><li>Have an in-depth understanding of the working hours policies &amp; procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities; personally follow up on all Guest complaints and report such incidents to the Hotel General Manager and Guest Log.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Ensure that all Human Resources related issues are handled properly and fairly, in line with Viking’s Policies, Procedures and Code of Conduct.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Bar KPI goals (quality &amp; financial) for the Bar Department, have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Beverage Manager or similar position, within a premium brand hospitality and/or bar environment.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Beverage Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a committed team player.</li><li>Strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with excellent knowledge of all Public Health Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager,&nbsp;Associate General ManagerDirect reports:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sommelier, Bartender, Bar Waiter, Resort Deck AttendantLine manager:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Associate General Manager

JAPAN - Japanese Speaking Beverage Manager

PURPOSE OF POSITION<ul><li>The Stateroom Steward/ess provides Guests with a professional, personalized housekeeping service at all times. This includes, but is not limited to, maintaining high standards and consistency of cleanliness of the Guest staterooms while providing our Guests with outstanding customer service.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Twice daily cleaning of 15 – 20 staterooms, which includes making beds, vacuuming &amp; dusting, cleaning of stateroom verandas, bathrooms, toilets, windows &amp; mirrors, replenishing linens, towels and room amenities.</li><li>Be familiar with all aspects of the stateroom and prepared to assist and guide the Assistant Stateroom Steward.</li><li>Ensure the general maintenance of staterooms and report all deficiencies for repair and maintenance using the Shipboard Reporting Systems; replace Stateroom glassware &amp; coffee machines.</li><li>Ensure the confidentiality &amp; security of all Guest staterooms and be competent in handling Guests complaints.</li><li>Make ice deliveries and provide a laundry pick-up &amp; delivery and shoeshine service for Guests.</li><li>Correctly handle cleaning products, materials and housekeeping equipment, separate &amp; remove garbage and place it in designated containers; clean garbage as often as needed, ensuring that separation procedures and all Public Health Standards are maintained.</li><li>Participate in luggage duty on embarkation &amp; disembarkation day.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Housekeeping Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Manage the stateroom minibars during each cruise, as required by the Executive Housekeeper.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Must have a minimum of two years’ experience as a Stateroom Steward/ess or similar position.</li><li>Previous experience working in an operation with high standards of Guest services and cleanliness, such as premium brand ships, as well as previous cruise industry experience is required.</li><li>Must have experience cleaning at least 15 – 20 rooms twice daily.</li><li>Must be able to do extensive walking and stand on your feet for long periods of time; must be able to physically handle 50+ lbs.</li><li>Must have solid Japanese and English communication skills to communicate effectively with native English-speaking guests.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be able to deal with confidential information with competence and discretion.</li><li>Must be able to work with various chemicals, hazardous materials, and cleaning tools</li><li>Must have a proven and comprehensive knowledge of all Public Health and Sanitary Policies compliance.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Follow Standard Operating Procedures &amp; STAR Service Standards.</li><li>Ensure appropriate clothing and appearance according to Viking’s Image &amp; Uniform Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during his/her employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stateroom StewardSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Chief HousekeeperGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Stateroom Steward, if applicableReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assistant Chief Housekeeper, Executive Housekeeper, &amp; Hotel General&nbsp;Manager&nbsp;&nbsp;

JAPAN - Japanese Speaking Stateroom Steward/ess

WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Assist with preparing and cooking daily meals for crew and guests according to Executive Chef Manual and menu cycle&nbsp;</li><li>Handle groceries, products, and galley equipment with care; conduct inventory and stock takes&nbsp;</li><li>Ensure proper waste disposal and adherence to HACCP rules and company standards&nbsp;</li><li>Maintain cleanliness in galley and production areas; participate in onboard training programs&nbsp;</li><li>Assist Executive Chef with food supply orders and budget management, keeping food cost within budget&nbsp;</li></ul>&nbsp;WHY JOIN VIKING?&nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>Graduated apprenticeship as cook required&nbsp;</li><li>Minimum 1 year professional experience in 4 or 5-star kitchen/galley&nbsp;</li><li>International experience/ship experience preferred&nbsp;</li><li>Good English skills, other languages are an advantage&nbsp;</li><li>Ability to work independently, service-oriented and guest focused, and ability to train and motivate subordinates.&nbsp;</li></ul>&nbsp;

RIVER - Commis de Cuisine

WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Professional Cleaning of crockery&nbsp;</li><li>Cleanliness and order in the scullery / dish-washing area&nbsp;</li><li>Regular cleaning of the kitchen area as per instructions from the supervisor&nbsp;</li><li>Separation and disposal of waste / garbage&nbsp;</li><li>Assistance to supervisors in placing orders for cleaning materials and relevant equipment&nbsp;</li><li>Perfect order and cleanliness in working area in accordance with HACCP standard&nbsp;</li><li>Correct handling, cleanliness and maintenance of all equipment and products&nbsp;</li><li>Conduction of stock takes; inventory according to company procedures&nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Dedicated crew areas and activities&nbsp;</li><li>Sundeck area for crew use&nbsp;</li><li>Employee benefits&nbsp;</li><li>Paid vacation&nbsp;</li><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality&nbsp;</li></ul>&nbsp;&nbsp;ABOUT YOU&nbsp;<ul><li>Good spoken English skills&nbsp;</li><li>Any additional language is an advantage&nbsp;</li><li>Previous experience in the same role is an advantage&nbsp;</li><li>Ability to work independently, service-oriented and guest focused&nbsp;</li><li>Must be well groomed and maintain impeccable hygiene standards&nbsp;</li><li>Extensive walking required and ability to stand on feet for a long time&nbsp;</li></ul>Flexible and stress resistant, team player, shows commitment&nbsp;

RIVER - Utility

Algehele verantwoordelijkheid voor de veiligheid aan boord van het schip, inclusief het uitvoeren van veiligheidsoefeningen en het vertrouwd raken met veiligheidsprocedures voor de hele bemanning.Vertegenwoordiger van de Kapitein aan boord.Navigeren zonder toezicht op toegewezen trajecten in overeenstemming met de voorschriften, tijdschema's en sluistijden om incidenten en vertragingen te voorkomen.Kostenbewust gebruik van alle energiebronnen (gasolie, smeermiddelen, enz.)Verantwoordelijk voor het administratieve proces en tijdige indiening van alle verplichte rapporten.Verzorgen van trainingen voor kandidaten van interne trainingsprogramma's en andere bemanning.Controleert of de benodigde patenten voor de route aan boord zijn en of het dienstboekje van de nautische bemanning de benodigde kwalificaties bevat voor het besturingssysteem volgens de voorschriften.Neemt deel aan regelmatige vergaderingen en bedrijfsrelevante trainingen.&nbsp;WAAROM BIJ VIKING WERKEN?Je carrièreOngeacht waar je je op je carrière reis bevindt, , Viking kan je helpen nieuwe bestemmingen te bereiken met:Regelmatige trainingen en simulatorbeoordelingen binnen werktijdOn-the-job coaching om u snel vooruit te helpenOnbeperkte contracten met een 4/4 of 4/2 systeemOndersteuning door onze Corporate Captains en het Nautical Service Center&nbsp;Aan boord van onze schepenUniformen, wasserij en onbeperkt Wi-Fi zijn gratis voor alle bemanningsledenVerblijf en maaltijden worden u door Viking aan boord aangebodenGegarandeerde eenpersoonshutReiskostenvergoeding van/naar het schipSpeciale ruimte voor de bemanningZonnedek voor gebruik door bemanning&nbsp;&nbsp;Voordelen voor werknemersAanbevelingsprogrammaLoyaliteitsbonussenSalaris en sociale zekerheid volgens Zwitserse voorwaardenCarrière – ontwikkelingsmogelijkhedenModerne schepen&nbsp;ProfielMinstens 2 jaar werkervaring als tweede officier (derde kapitein)Geïnteresseerd in verdere opleiding (certificaat verlenging, talenkennis...)Zelfstandig en flexibelBesluitvaardig en assertiefSterke teamwerker en in staat om de bemanning te motiverenToont ambitie en initiatief; doorzetterGoede kennis van het Engels en&nbsp;interesse om verdere vaarbewijzen te behalenAfhankelijk van in welk geografisch gebied je vaart moet je aan de volgende verplichte vereisten voldoen:Rijn - Elbe - MoezelSchippersbrevetRijnpatent tot Mainz (km 1000 - 493)VHFRadarVeiligheidsexpert (Sachkunde/Safety Expert)Talen: Duits en Engels (verplicht), Nederlands en Frans als een pluspunt&nbsp;DonauVaarbewijsDonaupatent van Sulina tot Regensburg (km 0 - 2370)VHFRadarVeiligheidsexpert (Sachkunde)Talen: Duits en Engels (verplicht), Russisch als pluspunt&nbsp;Rijn - Main - DonauVaarbewijsRijnpatent tot Mainz (km 1000 - 493)Donau licentieRadarVHFVeiligheidsexpert (Sachkunde)Talen: Duits en Engels (verplicht), Frans en Russisch als een pluspunt&nbsp;FrankrijkPatent Longeur illimité / VaarbewijsRadarVHFVeiligheidsexpertTalen: Frans en Engels (verplicht), Duits als een pluspunt&nbsp;

RIVER - NAUTIC - Tweede Kapitein

Le second capitaine est le bras droit du capitaine. Il est chargé de la stabilité et de la sécurité du navire dans le respect de toutes les règlementations légales. Il s’assure que les passagers se sentent bien et occupe un rôle de modèle pour tout l’équipage.&nbsp;RESPONSABILITES&nbsp;Securité<ul><li>Responsabilité globale de la sécurité à bord</li><li>Respect des directives, instructions (manuel nautique) et règles en vigueur</li><li>Co-responsabilité de la propreté, de l’hygiène et de l’ordre irréprochables à bord</li><li>Test, utilisation et contrôle de tous les dispositifs de sécurité (extincteurs…)</li><li>Organisation et exécution des exercices de sécurité</li><li>Gestion et contrôle du livre de bord</li><li>Formation des nouveaux membres d’équipage dans leurs fonctions et dans le cadre de leur rôle de sécurité</li></ul>&nbsp;Navigation<ul><li>Respect des horaires et du planning pour éviter les incidents</li><li>Utilisation raisonnée de toutes les ressources énergétiques (lubrifiants…)</li><li>Direction professionnelle et sûre du navire</li></ul>&nbsp;Missions spécifiques<ul><li>Former les nouveaux membres d’équipage et veillez à ce que les standards de l’entreprise soient respectés</li><li>Former les nouveaux officiers</li><li>Organiser et effectuer régulièrement les inspections du navire</li><li>Participer aux réunions et formations pertinentes de l’entreprise</li><li>Maintenir un bon contact avec les autorités, ports…</li><li>Gérer le pont soleil en fonction des besoins de sécurité et des attentes des passagers</li><li>Vérifier l’état des lignes d’amarrage et des câbles sur une base hebdomadaire</li><li>S’assurer que les membres d’équipage portent un équipement de protection individuelle (gilet de sauvetage, chaussures de sécurité, casque…)</li><li>Attribution et contrôle des travaux concernant la partie nautique</li></ul>&nbsp;PROFIL RECHERCHE&nbsp;<ul><li>Au minimum deux ans d’expérience en tant que troisième capitaine</li><li>Intérêt pour la formation continue (par exemple, compétences linguistiques, extension du certificat)</li><li>Indépendant et flexible</li><li>Capacité de décision, prise d’initiatives, assertivité</li><li>Fort esprit d’équipe et leadership</li><li>Ambitieux et persévérant</li><li>Français et Anglais obligatoires, Allemand un atout</li></ul>&nbsp;Selon la zone géographique dans laquelle vous êtes autorisé à naviguer, vous devez remplir les conditions suivantes&nbsp;:&nbsp;Navigation sur le Rhin<ul><li>Licence pour le Rhin&nbsp;: km 1’000 – 500 (Amsterdam – Mainz)</li><li>Radar</li><li>VHF</li><li>Safety Expert (ASP)</li><li>Langues : Allemand et Anglais obligatoires, Hollandais et Français un atout</li></ul>&nbsp;Navigation sur La Seine, Le Rhône et La Garonne<ul><li>Longueur illimitée</li><li>Radar</li><li>VHF</li><li>Safety Expert (ASP)</li></ul>Langues : Français et Anglais obligatoires, Allemand un atout

RIVER - Nautic - Second Capitaine France

ROLE OVERVIEW&nbsp;<ul><li>Part of our Food &amp; Beverage team on our Ocean vessels, the Restaurant Manager ensures efficient food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>The Restaurant Manager reports to Hotel General Manager&nbsp;</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Lead and support a multi-cultural team&nbsp;</li><li>Ensures efficient food and beverage (F&amp;B) operations and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards and all Public Health Policies&nbsp;</li><li>Organize and execute F&amp;B related ship functions and special events; in conjunction with the Executive Chef.&nbsp;</li><li>Identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.&nbsp;</li><li>Assist, train &amp; lead the restaurant team to success; implement and motivate a culture of ownership &amp; responsibility and provide the necessary guidance/training and information in accordance with company standards and operational needs.&nbsp;</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.&nbsp;</li><li>During operational hours is constantly reviewing service delivery in all guest and crew outlets&nbsp;</li></ul> WHY JOIN VIKING?Elevate Your CareerRegardless of where you are on your career journey, Viking can help you in reaching new destinations with:<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul> Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>No tax deduction&nbsp;</li></ul> YOUR PROFILE<ul><li>A required minimum of 3 years’ experience as a Restaurant Manager or similar position, within a premium brand hospitality environment. Shipboard experience is required.&nbsp;</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.&nbsp;</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems.&nbsp;</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills, training, and coaching abilities.&nbsp;</li></ul> APPLICATION AND JOB RELEVANT INFORMATION&nbsp;Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.&nbsp;For further information, please contact our recruiting team.&nbsp;&nbsp;DISCLAIMER&nbsp;As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.&nbsp;Apply Now&nbsp;&nbsp;

JAPAN - Japanese Speaking Restaurant Manager

Part of our Galley team on our Ocean vessels, the Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality &amp; cost, keeping within budget and monitoring time management.The Executive Chef reports to Hotel General Manager. YOUR RESPONSIBILITIES<ul><li>Work within set food-cost budgets and follow the portion control chart accordingly and adjust food requisitions to avoid any possible overproduction.</li><li>Share the overall responsibility of all food orders &amp; consumption with the Inventory Manager in terms of Guest count, itinerary, availability &amp; usage.</li><li>Constantly strive to upgrade the food quality and presentation, host Kitchen Table events and cooking demonstrations; make use of culinary check lists on a frequent basis.</li><li>Maintain direct communication with the Inventory Manager for provision related matters - slow and non-moving item lists, inventory, standard products, maintaining par levels, first in first out (FIFO).</li><li>Ensure the maintenance and upkeep of all Galley equipment by overseeing the Annual Galley Equipment Budget Projection and documenting &amp; reporting any damages/malfunctions to all relevant parties; and ordering, receiving, issuing &amp; maintaining par levels, for the equipment store.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies.</li><li>Regularly inspect Galley areas in conjunction with the Public Health Officer and Kitchen Steward, to ensure a clean and safe workplace.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention; meet with Team Leaders on a daily basis.</li><li>&nbsp;</li></ul>WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul>&nbsp;YOUR PROFILE<ul><li>Must have shipboard or premium hospitality experience with at least 2 - 3 years in the same role; advanced culinary skills are required</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with a proven and comprehensive knowledge of all Public Health and Sanitary Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week. Previous cruise industry experience is an advantage.</li></ul>

JAPAN - Japanese Speaking Executive Chef

PURPOSE OF POSITION<ul><li>Leverage a deep understanding of Japanese culture, language, and customs to enhance the guest&nbsp;experience by facilitating outstanding communication, ensuring unforgettable moments, and seamless&nbsp;interactions.&nbsp;</li><li>Provide guests with impeccable, friendly, personalized service to ensure guest satisfaction and repeat&nbsp;business. This, in turn, will increase the revenue and profitability of the company.</li><li>Support operations with translation in various outlets and during events, enhancing guest relations as&nbsp;directed by onboard senior management.</li><li>Anticipate guests’ needs and preferences, offering personalized recommendations.</li><li>Handle special requests and resolve guest complaints, in accordance with Viking’s STAR Service&nbsp;Standards.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Support all guests at embarkation/registration according to Viking’s relevant Standard Operating Procedures. This may include check-in and collecting passports and other documents.</li><li>Assist with front-of-house operations, handling guest interactional tasks wherever needed. Provide accurate and timely information on all onboard services, bookings, events, activities, and shore excursions.</li><li>Regularly escort guests on shore excursions to monitor tour quality and maintain a high standard of product knowledge and port information.</li><li>Seamlessly translating spoken content from English to Japanese and vice versa during live presentations,maintaining accuracy and fluency</li><li>Support translation and printing of materials for guests (such as Viking Daily, shore excursion booking forms, and port maps).</li><li>Always serve as a Viking Ambassador, adhering to Viking’s STAR Service Standards.</li><li>Handle guest complaints or issues with grace and professionalism, resolving challenges effectively.</li><li>Communicate and coordinate activities with other onboard departments to ensure guest satisfaction,following Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and service to guests, in line with Viking’s STAR Service Standards and all Public Health Policies.</li><li>Manage service flow during embarkation, disembarkation, and all onboard activities.</li><li>Assist during the disembarkation process, including online check-in and transfer arrangements if not arranged by Viking.</li><li>Participate in “The Daily Reunion” to understand your team’s operational needs and maintain consistent adherence to Viking’s STAR Service Standards.</li><li>Always wear appropriate and task-specific Personal Protective Equipment (PPE) as required for your onboard duties. Use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards, complying with Viking’s Image and Uniform Standards.</li><li>Ensure company property is appropriately secured and protected, especially during rough weather conditions, to prevent unnecessary loss or damage.</li><li>Demonstrate outstanding flexibility be able to work at different times of the day, under pressure, and always reflect a positive can-do attitude, representing the best image of Viking.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions, and shipboard activities.</li><li>Be highly motivated to achieve company goals and objectives (both quality and financial) for the Guest&nbsp;Services Department.</li><li>Have full knowledge of safety and security procedures, operating in line with all Public Health, Environmental, and Safety &amp; Security Policies. Participate in all required onboard training, safety drills,and fire prevention exercises.</li><li>Assist in other departments and perform additional duties, as instructed by supervisors.</li></ul>This document describes the primary activities, duties, and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you.&nbsp;YOUR PROFILE<ul><li>Fluent in Japanese and English: Excellent oral and written communication skills, along with a deep understanding of Japanese etiquette and customs. Able to address any request adequately. Proficiency in an additional language is advantageous.</li><li>Shipboard experience is preferred.</li><li>Qualities required: Flexibility, stress resistance, commitment as a team player, and an exceptional work ethic. Must demonstrate the ability to work independently.</li><li>Strong administration skills are preferred: Proficiency with PC-based databases, spreadsheets, and word processing systems. Demonstrates excellent management and organizational skills.</li><li>Guest-focused and service-oriented: Positive personality, professional appearance, impeccable hygiene standards, and excellent knowledge of all Public Health Policies are essential.</li><li>Ensure that guest concerns are settled according to Viking’s STAR Service Standards</li><li>&nbsp;</li></ul>GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description, if necessary, at any point of time during her/his employment.</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Japanese ConciergeSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager / Guest Relations ManagerReceives instructions from:&nbsp;&nbsp;Hotel General Manager / Guest Relations Manager

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Θέσεις Εργασίας Ελλάδα, Ναυτιλία - Σελίδα 2

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