Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Πληροφορική

Χρηματοοικονομικά

Εμπόριο Λιανικής

Αποθήκη / Logistics

Εταιρικές Πωλήσεις

ΜΜΕ / Social Media

Άλλο

Διοίκηση Επιχειρήσεων

Ανθρώπινο Δυναμικό / HR

Βιομηχανική Παραγωγή

Κέντρο Εξυπηρέτησης / Call Center

Ναυτιλία

Τουρισμός / Ξενοδοχεία

Νομικές Υπηρεσίες

Marketing

Μεταφορές

Γραμματειακή Υποστήριξη

Εστίαση

Αερομεταφορές

Επαγγέλματα Υγείας

Φροντίδα Κτιρίων / Σπιτιών

Φροντίδα Ζώων

Εργάτες

Προσωπικό Ασφαλείας

Τέχνες / Πολιτισμός

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

FullTime

OnSite

Hybrid

DescriptionThe role of a Cruise Ship Security Guard at MS Security Group is vital for ensuring the safety and security of passengers and crew aboard our vessels. Individuals in this position come from diverse backgrounds, including military, police, or private security sectors, and possess the ability to work effectively in multicultural settings. Their responsibilities include implementing ship security plans, maintaining vigilance, and being a part of the immediate response team for any incidents. With a focus on safeguarding lives and property, these guards play a crucial role in our security team, requiring them to be physically and mentally fit, capable of working in rotating shifts and holding essential qualifications such as STCW Basic safety training and PDSD.Security Guard Job SummaryThe Security Guard's (SG) role is crucial in upholding the safety and security of passengers, crew, and the ship. This role involves enforcing security protocols, performing regular patrols, promptly addressing incidents, and providing support during emergencies to guarantee a safe and secure cruise experience for everyone on board.Key Requirements<ul><li>Military/Police/security background.</li><li>Ability to work in a multicultural environment.</li><li>Profound ability to adapt to a changing environment.</li><li>Proficient English language skills in both written and verbal communication.</li><li>Able to work in rotating shifts.</li><li>Strong physical fitness and excellent health condition according to the PEME and company’s policy/requirements.</li><li>Excellent customer service skills.</li><li>A team player with excellent communication and social skills.</li></ul>Qualifications<ul><li>MS Pre-embarkation SOP Training.</li><li>Basic Training in all modules (STCW A-VI/1-1,2,3,4)</li><li>Seaman’s Book / Provisional Seaman Book</li><li>Crowd and Crisis Management and Human Behavior (STCW A-V/2)</li><li>Designated Security Duties (STCW A-VI/6-2) or Ship Security Officer (STCW A-VI/5)</li><li>CVSSA</li><li>NFPS</li><li>Clean Criminal Record</li></ul>Main Responsibilities<ul><li>Implement and maintain the Ship Security Plan, and the client’s policies.</li><li>Monitor the ship’s access points and perform ID identification to prevent unauthorized personnel from boarding the vessel.</li><li>Conduct patrols of designated areas, including public spaces, crew areas, and restricted zones, to deter and detect security breaches.</li><li>Provide a visible security presence to assure passengers and crew members and deter unwanted behaviors.</li><li>Safeguard the lives of the passengers, crew members, and the ship’s property</li><li>Keep a high awareness and vigilance of the vessel’s surroundings according to a designated shift schedule.</li></ul>

Security Guard

The Senior Hotel Manager (SHM) is part of the Viking River Cruises (VRC) Corporate team. The purpose of this role is to develop the position holder into a Corporate Operations Manager (COM) in the long term. The timeline of this development is dependent on the proficiency of the candidate and the needs of the company. Once completed, the COM is the main responsible manager for an operation consisting of approximately 10-16 upscale hotel ships. Together with a team of functional corporate managers reporting to them, the COM leads an entire regional area.&nbsp;During the first part of the talent development program you will partly act as Relief Hotel Manager onboard our river fleet in order to get familiar and acquainted with Viking, our standards and the different operations. In addition, you will be progressively involved in corporate tasks assigned by the Directors Onboard Operations. Among other tasks this could include participation in corporate meetings, conferences and leadership trainings, project assignments and taking over holiday relief periods from other COMs.&nbsp;In the second stage, the candidate will no longer act as a Hotel Manager, but will be fully integrated into the Corporate Team, with the goal of acting as a full holiday relief for all COMs in all operations, and to build up further experience.&nbsp;The talent development program outlined above is an indication, subject to business needs, and will be tailored together with the candidate depending on their individual professional experience and education. When acting as a Hotel Manager, the candidate will report to the respective COM. Otherwise, the reporting line is to the Directors Onboard Operations.&nbsp;WHAT YOU WILL DO AS SHMFollowing the talent development program:<ul><li>Manage the assigned operation, to ensure excellent guest satisfaction and smooth operations</li><li>Be responsible for ensuring the Guest Experience is aligned with the Company standard and procedures by conducting quality audits and reviews within the operation</li><li>Ensure the quality KPIs (key performance indicators) and NPS (net promoter score) targets are achieved as set by the Company</li><li>Be responsible for achieving the set onboard and shore excursion revenue targets</li><li>Be responsible for ensuring that the operation is run within the given cost and investment budget (F&amp;B, Rooms Division, Equipment, Furniture)</li><li>Support the onboard teams, and liaise with the Core Team members and the Basel Office as per need; participate in operational pilot projects as set by the office</li><li>Lead a Core Team of up to six members and ensuring an effective and efficient communication and collaborative teamwork</li><li>Conduct ship management performance evaluations – soft skills and performance (people) and quality reviews by using systems in place</li><li>Drive and take an active involvement in Talent Management regarding identification, retention, and development of current and future talent; train the onboard management as per need.</li><li>Execute deviation plans in case of need and take full responsibility in coordinating the tasks and duties of onboard and regional teams in ensuring guest satisfaction</li><li>Act as an official representative to local authorities in case of emergencies, according to corporate standards and escalation pathways</li><li>While acting as Hotel Manager tasks and duties are as referred in our Hotel Manager Job Description</li><li>Assist and support onboard teams to always stay in compliance on safety and hygiene procedures as defined both internally by the company as well as external bodies and organization</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;Elevate Your Career &nbsp;<ul><li>Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: &nbsp;</li><li>Paid training program in skills and approach to premium hospitality services &nbsp;</li><li>On-the-job coaching to help you advance rapidly  &nbsp;</li><li>A lifelong network of hospitality professionals from many different countries &nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships &nbsp;</li></ul> &nbsp;On board our ship &nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members &nbsp;</li><li>Single crew cabin &nbsp;</li><li>Travel to/from the ship provided by Viking at season start and end</li><li>Dedicated crew areas and activities &nbsp;</li><li>Sundeck area for crew use  </li><li>Employee benefits &nbsp;</li><li>Paid vacation &nbsp;</li><li>Referral program &nbsp;</li><li>Loyalty bonuses </li></ul> ABOUT YOU&nbsp;Education and professional experience<ul><li>Graduated education within the hospitality industry, preferably bachelor level or above</li><li>Preferred advanced university degree in hotel management or business management</li><li>Minimum of 5 years of professional leadership experience in a hotel, cruise and/or tourism industry</li><li>Some corporate level management experience is preferred</li></ul>Soft skills<ul><li>Positive, open minded with can-do attitude and an innovative approach in problem solving</li><li>Strong guest-focus, exceptional service mindset</li><li>Experience with guests from our target group/demographics is a strong plus</li><li>Goal orientated, self-motivated and self-directed</li><li>Team player, with collaborative attitude</li><li>Open-minded and flexible with strong social and inter-cultural competencies</li></ul>Management &amp; Functional skills<ul><li>Excellent management, organization and communication skills</li><li>Able to work in a multi-faceted decision-making structure with different stakeholders across the organization</li><li>Experience in driving the implementation of projects and corporate initiatives</li><li>Ability to set up, communicate and execute detailed operation analytics</li></ul>Other skills &amp; requirements<ul><li>Professional appearance and demeanour</li><li>Excellent English skills (written &amp; verbal), other languages are an advantage but not a requirement</li><li>Must be able to work independently, and in a collaborative team environment, also remotely</li><li>Flexible and able to work extended and/or irregular hours including weekends</li><li>Able to travel extensively within the operational areas</li><li>Exceptional computer skills (Excel, Power Point, Word, Outlook)</li></ul> Applicants for this position need to be eligible to work in the EU without restriction.&nbsp;

RIVER - Senior Hotel Manager

Θέσεις Εργασίας Bfs Group Ελλάδα, Ναυτιλία - Σελίδα 2

security guard

M.S. Security Group

river - senior hotel manager

Viking