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Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.&nbsp;ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Human Resource Manager manages and controls the strategic implementation of shipboard HR processes and procedures across all departments, ensuring fairness and consistency, including employee relations, employee communication, training and development, coaching and counselling, quality of life and leadership training.</li><li>The Human Resource Manager reports to Captain.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Provide competent leadership in the area of employee relations by assisting and guiding Department Heads and Shipboard Managers with HR issues.</li><li>In conjunction with Senior Officers, implement and sustain Viking’s STAR Service Standard and Quality of Life, onboard the ship.</li><li>Provide an accessible and nurturing environment to handle employee relations issues, using effective conflict resolution skills, and assist in arbitrating disputes and resolving grievances, while guiding team members towards the correct outcome.</li><li>Ensure Time and Attendance Procedures are followed by all departments to ensure 100% compliance, in line with both company and Maritime Labor Convention (MLC) regulations.</li><li>Participate in all investigations related to employee performance or policy violations.</li><li>Facilitate all crew scheduling requests and queries and liaise with shoreside HR, where necessary. Facilitate all change of department requests, as per company process.</li><li>Facilitate the employee resignation process, including exit interviews.</li><li>Responsible for leadership development onboard including feedback, assessments and training.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp; &nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabin&nbsp;with single berth</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp; &nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul> YOUR PROFILE<ul><li>A required minimum of 5 years’ experience as a Human Resource Manager or similar position, with a diploma in Human Resources Management.</li><li>Shipboard experience is preferred.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; flexible, stress resistant, committed team player.</li><li>Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul>

OCEAN - Human Resources Manager

Part of our Galley team on our River vessels, the Sous Chef ensures outstanding food quality, supports budget goals, creates guest-oriented culture to increase revenue and profitability in Viking Cruises.. The Sous Chef reports to Executive Chef. &nbsp; &nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Prepare and distribute daily meals for guests and crew&nbsp;</li><li>Ensure compliance with food safety and cleanliness standards&nbsp;</li><li>Assist with ordering food supplies within budget&nbsp;</li><li>Supervise, train, and motivate galley team&nbsp;</li><li>Conduct stock takes and inventory management&nbsp;</li><li>Support Executive Chef in departmental meetings and onboard training programs&nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: &nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services &nbsp;</li><li>On-the-job coaching to help you advance rapidly  &nbsp;</li><li>A lifelong network of hospitality professionals from many different countries &nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships &nbsp;</li></ul> &nbsp;On board our ship &nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members &nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate). &nbsp;</li><li>Travel to/from the ship provided by Viking &nbsp;</li><li>Dedicated crew areas and activities &nbsp;</li><li>Sundeck area for crew use  &nbsp;</li></ul>&nbsp;Employee benefits &nbsp;<ul><li>Paid vacation &nbsp;</li><li>Referral program &nbsp;</li><li>Loyalty bonuses &nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality &nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>Culinary school graduation required, hospitality degree preferred&nbsp;</li><li>Minimum of 3 years experience in upscale cruise or hotel industry, 1 year in similar position&nbsp;</li><li>Fluent in English with excellent oral communication skills&nbsp;</li><li>Maintains confidentiality and impeccable hygiene standards&nbsp;</li><li>Flexible, team player, guest-focused with a positive and professional demeanor. &nbsp;</li></ul>&nbsp;

RIVER - Sous Chef

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time. ROLE OVERVIEW<ul><li>Part of our Galley team on our Ocean vessels, the Executive Pastry Chef supervises and manages the onboard Pastry/Bakery Production, ensuring quality standards &amp; procedures are in line with Company Procedures and STAR Service Standards.&nbsp;&nbsp;</li><li>The Executive Pastry Chef reports to Executive Chef</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>You are required to implement and maintain all service standards, menus and recipes as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support.</li><li>It is your responsibility to ensure safe, quality pastry production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li><li>Work closely with the Kitchen Steward to accomplish tasks related to inventory, equipment control &amp; maintenance, training &amp; re-enforcement and all Public Health Policies.&nbsp;</li><li>Ensure that regular recipe reviews are conducted &amp; adjusted accordingly and communicate findings to the Executive Chef &amp; Corporate Office; make use of daily checklists to monitor production and preparation levels.</li><li>Regularly communicate with the provisions team to utilize highly perishable food items and check fresh produce chillers, to avoid shortages/wastage during the cruise.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving pastries/baked goods on a daily basis to ensure that all pastry/bakery outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies. Assist in conducting the Dinner Service Line, which includes but is not limited to, ensuring smooth and efficient service, presentation and final plating; and tour all outlets during service hours.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Be present during loadings for quality control and assurance; prepare daily electronic requisitions.</li></ul>&nbsp;WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul>&nbsp;On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul>&nbsp;Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul>&nbsp;YOUR PROFILE<ul><li>Must have shipboard or premium hospitality experience with at least 2 years in the same role.</li><li>Advanced pastry &amp; baking skills, covering sugar work, chocolate work and any other specialized skills, are required.&nbsp;</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with a proven and comprehensive knowledge of all Public Health and Sanitary Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week.</li></ul>&nbsp;

OCEAN - Executive Pastry Chef

As a Viking Shipboard Leader, you represent Viking’s values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company’s goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.&nbsp;PURPOSE OF POSITION<ul><li>The Head Waiter assists the Restaurant Manager to ensure efficient&nbsp;food and beverage (F&amp;B) operations and maintains productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>You are required to be self-motivated and run outlets independently, continuously making the effort to coach and develop the Restaurant Team.</li><li>It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Plan, schedule and assign staff to their relevant sections, accordingly; assist the Restaurant Manager with conducting daily menu presentations and organizing &amp; executing F&amp;B related ship functions and special events; greet and welcome Guests and check on their well-being, while on duty.</li><li>Manage and control Guest reservations and seating, when instructed; communicate Guest allergies and special needs to relevant parties.</li><li>Ensure professional and efficient communication with the Executive Chef, Galley Team and Bar Team.</li><li>Conduct accurate monthly inventory’s and assist the Restaurant Manager with creating durable orders.</li><li>Work within set restaurant-cost budgets; manage tasks related to inventory; conduct stock takes.</li><li>Manage and control Restaurant Pest Management Logs in accordance with all Public Health Policies.</li><li>In conjunction with the Restaurant Supervisor, regularly update the Restaurant Manager about the performance of the Restaurant Team; identify opportunities to improve service delivery in accordance with Viking’s STAR Service Standards, by incorporating feedback from the Restaurant Team.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Plan, schedule and assign staff&nbsp;to their relevant sections, accordingly;&nbsp;monitor the Time &amp; Attendance&nbsp;System, in accordance to Maritime Labor Convention (MLC) 2006.&nbsp;&nbsp;</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for “The Daily Reunion”, to provide feedback &amp; operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.</li><li>Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.</li><li>Provide the highest level of comfort and service to Guests, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Identify potential STARS, and assist, train &amp; lead them to success; implement and motivate a culture off ownership &amp; responsibility and provide the necessary guidance/training and information to the Restaurant Team, in accordance with company standards and operational needs.</li><li>Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards within your team at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable and ensure your team are knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Positively contribute to achieving/succeeding Restaurant KPI goals (quality &amp; financial) for the Restaurant Department; have full knowledge about safety &amp; security procedures and can operate in line with all Public Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum 2 years’ experience as a Head Waiter, Assistant Maitre’d, or similar position, within a premium brand hospitality environment. Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health.</li><li>Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must have experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with in-depth knowledge of all Public Health Policies; team builder with exceptional work ethic, motivational skills and coaching abilities.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>

OCEAN - Head Waiter

Part of our Housekeeping team on our River vessels, the Trainee Stateroom Steward/ess will be learning more about the position and what it is like to work onboard one of our river ships. Training program can be completed in 2-5 weeks. Upon completion, Viking will consider you for the position for which you were trained. The Trainee Stateroom Steward/ess reports to Functional Trainer. &nbsp;&nbsp;&nbsp;WHAT YOU WILL DO ON BOARD&nbsp;<ul><li>Learn how to clean rooms and public areas according to the company standards &nbsp;</li><li>Learn how to work in a laundry according to the company standards &nbsp;</li><li>Attend practical and theoretical assignments&nbsp;</li><li>Complete assignments online and in class &nbsp;</li></ul>&nbsp;WHY JOIN VIKING? &nbsp;&nbsp;Elevate Your Career &nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with: &nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services &nbsp;</li><li>On-the-job coaching to help you advance rapidly  &nbsp;</li><li>A lifelong network of hospitality professionals from many different countries &nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships &nbsp;</li></ul> &nbsp;On board our ship &nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members &nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate). &nbsp;</li><li>Travel to/from the ship provided by Viking &nbsp;</li><li>Dedicated crew areas and activities &nbsp;</li><li>Sundeck area for crew use  &nbsp;</li><li>Employee benefits &nbsp;</li><li>Paid vacation &nbsp;</li><li>Referral program &nbsp;</li><li>Loyalty bonuses &nbsp;</li><li>No immediate tax deduction – potential for tax-free salary, depending on nationality &nbsp;</li></ul>&nbsp;ABOUT YOU&nbsp;<ul><li>English knowledge (B1)&nbsp;</li><li>Prior hospitality experience (internship) in Housekeeping&nbsp;</li><li>Smiley, open-minded, passionate, and warm personality&nbsp;</li><li>Eager to learn&nbsp;</li><li>Able to deal with physical workload&nbsp;</li><li>Able to deal with a high level of stress&nbsp;</li></ul>

RIVER - Trainee Stateroom Steward/ess

Θέσεις Εργασίας Ελλάδα, Ναυτιλία

ocean - human resources manager

Viking

river - sous chef

Viking

ocean - executive pastry chef

Viking

ocean - head waiter

Viking

river - trainee stateroom steward/ess

Viking