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The IT&amp;T HelpDesk Service Desk Agent plays a crucial role in providing exceptional customer support to users of the IT&amp;T services offered by the company. This role is responsible for promptly and courteously responding to, investigating, and resolving issues raised by end users. Tasks include the installation, monitoring, and maintenance of the airport’s IT&amp;T systems and networks. The role utilizes IT service management tools and request fulfillment processes, in line with help desk objectives, and collaborates closely with all FG IT&amp;T level 2 Specialist teams.About ThemOur client&nbsp;is committed to operational excellence and the provision of world-class IT&amp;T support services. They strive to ensure the seamless functioning of our airport’s infrastructure through proactive monitoring and a dedicated support team. Their mission is to create a secure and reliable IT&amp;T environment by prioritizing customer satisfaction, continuous improvement, and innovation.Key Responsibilities<ul><li>Respond to user and customer calls as part of the IT&amp;T Service Desk</li><li>Register and update tickets using the ITSM tool</li><li>Utilize the ITSM tool for incident, service request, problem, and asset management</li><li>Ensure accurate ticket assignments and timely resolution within SLA commitments</li><li>Provide technical information and clarifications to user and customer queries</li><li>Perform incident investigation, analysis, and resolution both onsite and remotely</li><li>Engage Second Level Support and system providers/manufacturers as needed</li><li>Escalate issues in line with operational procedures</li><li>Perform equipment/software installation, updates, and maintenance</li><li>Monitor system and infrastructure availability through corporate tools</li><li>Dispatch critical system notifications to relevant users and customers</li><li>Maintain and update the IT&amp;T knowledge base</li><li>Prepare and submit regular activity reports</li><li>Perform hardware asset safekeeping, reconciliation, and record-keeping</li><li>Execute IMACD (Install, Move, Add, Change, Dispose) of IT&amp;T assets</li></ul>Special Duties<ul><li>Lead or participate in IT&amp;T-related projects as assigned</li></ul>Required Skills<ul><li>Bachelor’s degree in Information Technology, Computer Systems, or Electronics Engineering</li><li>Minimum 3 years of professional experience in service desk environments and technical support roles</li><li>Hands-on experience with ITSM ticketing systems</li><li>Strong knowledge of IT software systems (databases, office applications, OS)</li><li>Solid understanding of IT hardware systems</li><li>Proven experience in hardware/software installation, maintenance, and troubleshooting</li><li>Fluent in written and spoken English (native or certified at C1/C2 level)</li></ul>Desired Skills<ul><li>ITIL certification</li><li>Network/system certifications (e.g., Cisco, CompTIA, Microsoft)</li></ul>What You Can ExpectAt our client’s,&nbsp;you will be part of a high-impact team focused on supporting mission-critical IT&amp;T infrastructure in a dynamic airport environment. They offer opportunities for career growth, participation in forward-thinking projects, and engagement with modern technologies. They promote a collaborative and inclusive workplace culture, where your expertise contributes directly to their operational success.Reporting StructureReports to:&nbsp;IT&amp;T HelpDesk Supervisor / IT&amp;T Systems Infrastructure Manager Supervises:&nbsp;NoneGeneralThe holder of this position must comply with internal guidelines and procedures, the Labour Charter, and applicable national/international regulations. This job description reflects core responsibilities, which may be updated by Management or HRT in response to structural changes or evolving duties.

Service Desk Agent

The&nbsp;Senior Solution Architect (.NET/Angular)&nbsp;is responsible for designing, developing, and implementing scalable, high-performance software solutions utilizing Microsoft .NET technologies and the Angular framework. The incumbent will collaborate with stakeholders, lead development teams, provide troubleshooting and maintenance services, and ensure architectural integrity and compliance with business objectives and technical standards.Key Responsibilities<ul><li>Solution Architecture:&nbsp;Develop and document comprehensive software architecture strategies, patterns, and frameworks for complex enterprise applications.</li><li>Design &amp; Development:&nbsp;Lead the design and development of web applications using .NET Core, ASP.NET, and Angular frameworks, ensuring optimal performance and maintainability.</li><li>Technical Leadership:&nbsp;Provide technical direction to development teams, fostering adherence to best practices and industry standards.</li><li>Stakeholder Collaboration:&nbsp;Engage with business stakeholders to gather requirements, develop technical solutions, and deliver high-quality software products aligned with organizational objectives.</li><li>Troubleshooting &amp; Maintenance:&nbsp;Lead efforts to diagnose, resolve, and maintain application performance and availability issues, ensuring uninterrupted service delivery.</li><li>Code Reviews &amp; Standards:&nbsp;Conduct rigorous code reviews and enforce coding standards to ensure the delivery of maintainable and high-quality software solutions.</li><li>Performance Optimization:&nbsp;Identify, analyze, and resolve performance bottlenecks in applications and system architecture to enhance overall system efficiency.</li><li>Security:&nbsp;Ensure application designs comply with security and regulatory requirements, maintaining data integrity and confidentiality.</li><li>Continuous Improvement:&nbsp;Stay abreast of emerging technologies and best practices in .NET and Angular development to foster innovation and operational efficiency.</li><li>Documentation:&nbsp;Maintain comprehensive and up-to-date technical documentation for architectural solutions and development processes.</li></ul>Required Skills &amp; QualificationsTechnical Expertise<ul><li>Proficient in .NET Core, ASP.NET MVC, Web API, and Entity Framework.</li><li>Comprehensive understanding of RESTful APIs and microservices architecture.</li></ul>Architecture &amp; Design<ul><li>Extensive experience in enterprise application architecture, design patterns, and best practices.</li><li>Proven expertise in system integration, scalability, and performance optimization.</li></ul>Soft Skills<ul><li>Strong communication and collaboration skills, with the ability to engage effectively with diverse stakeholders.</li><li>Demonstrated leadership and mentoring capabilities.</li><li>Excellent problem-solving and analytical skills.</li><li>High attention to detail and a commitment to delivering superior-quality solutions.</li><li>Working experience in Agile methodologies, including Scrum frameworks, sprint planning, and daily meetings.</li></ul>Experience Requirements<ul><li>Minimum of 4+ years of experience as a Solution Architect or a related role.</li><li>At least 6+ years of hands-on experience in C# and .NET development (including .NET Core and Entity Framework Core).</li><li>Proven history of delivering large-scale, enterprise-grade software solutions.</li><li>Experience with Docker/Kubernetes and cloud deployments, along with GitHub Actions, is highly desirable.</li></ul>Educational Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.</li><li>Relevant professional certifications in .NET, Angular, or cloud platforms will be regarded as an advantage.</li></ul>Preferred &amp; Advantageous Qualifications<ul><li>Familiarity with cloud-native application design and implementation using Microsoft Azure or other cloud platforms.</li><li>Knowledge or experience in the&nbsp;banking, financial services, or related sectors&nbsp;is highly desirable.</li><li>Experience with&nbsp;DevOps practices, CI/CD pipelines, and infrastructure automation.</li></ul>

Senior Solution Architect (.NET/Angular)

As a&nbsp;Senior Software/Integration Engineer, you will join our client’s Integrated Services department. Reporting to the VP of Integrated Services, this role will undertake important responsibilities in the development of a new product of our client.Responsibilities:<ul><li>Participate in the code design and implementation activities of a complex distributed system.</li><li>Write adaptation/integration code among internal or third-party components and a central event-oriented integration platform.</li><li>Design, develop, test, expose, and consume APIs to and from individual components of the overall system.</li><li>Implement and execute automated tests (from unit to end-to-end, integration and performance).</li><li>Cooperate with own team developers, as well as with developers, DevOps engineers, testers, etc. of adjacent, cooperating or external teams in everyday work, component interworking and testing, performance tuning and troubleshooting.</li><li>Compose and maintain high-quality documentation accompanying the written code.</li><li>Participate in Agile ceremonies for the design, development, and testing, as part of an agile methodology-based workforce.</li><li>Maintain a consistent and smooth cooperation of the overall hyper-team with the horizontal teams of our client, including Compliance, Risk, Business Continuity, and Information Security teams, ensuring conformance at all levels with existing policies, processes, and codes.</li></ul>Requirements:<ul><li>A University degree (4+ years of studies) in Computer Science, Computer Engineering, Informatics, or related fields. A graduate-level degree in a related field will be considered a plus.</li><li>4+ years of experience in software engineering positions, preferably in integrated-related areas.</li><li>Experience in designing, implementing, documenting REST/JSON and REST/XML APIs, as well as in consuming third-party REST APIs. Similar experience with SOAP APIs will be considered a plus.</li><li>Experience in at least 2 complex, multi-component projects requiring integration among several components.</li><li>Proficiency in Java will be highly preferred; proficiency in C#/.Net will also be considered as an alternative.</li><li>Good knowledge of at least one, preferably two or more programming language(s), is required (e.g., Rust, C++, Scala, Ruby, Go, Python).</li><li>Experience with server-side programming (e.g., servlets, API endpoints, MVC frameworks, ORMs, caching). Full-stack development skills are not a must but will be considered a plus.</li><li>Experience in writing and executing different types of tests (e.g., unit, integration, performance, end-to-end, smoke).</li><li>Experience in working with Docker containers will be highly appreciated.</li><li>Knowledge of and experience with CI/CD pipelines will be highly appreciated.</li><li>Experience with Kafka (or a similar publish/subscribe event-based integration platform) will be considered a plus. Similarly, experience with microservices-based environments like Spring Boot or Quarkus will be considered a plus.</li><li>Developer-level experience with Kubernetes environments will be considered a plus.</li><li>Ability to cooperate smoothly and efficiently within large teams of peers, using various technologies, having various statuses (employees/vendors/subcontractors), and spanning a wide range of skills and cultures.</li><li>Attention to detail, a learning- and growth-oriented mentality, and a collaborative profile / high-EQ team spirit will be of major importance.</li><li>Very Good oral and written English language skills.</li></ul>Benefits:<ul><li>Competitive compensation, ticket restaurant card, and annual bonus programs.</li><li>Cutting-edge IT equipment, mobile and data plan.</li><li>Modern facilities, free coffee and beverages, indoor parking, and company bus.</li><li>Private health insurance, onsite occupational doctor, and workplace counselor.</li><li>Flexible working model, hybrid benefits &amp; home equipment benefits.</li><li>Onsite gym, wellness facilities, and ping pong room.</li><li>Career and talent development tools.</li><li>Mentoring, coaching, personalized annual learning and development plan.</li><li>Employee referral bonus, regular wellbeing, ESG and volunteering activities.</li></ul>

Senior Software/Integration Engineer

Our client&nbsp;is looking for a talented&nbsp;Senior Software Architect&nbsp;highly experienced in Integration, who will undertake key responsibilities in a major new product launch effort of the company. Reporting to the VP of Integrated Services, the role will be responsible for leading the architectural design and guiding the development of the new product, which will involve large-scale integration of offerings from both the company and third-party providers. Heading a development team that will grow over time, the role will be guiding both direct reports and cooperating the client’s units into producing a great outcome, while at the same time following best practices and achieving overall excellence.Responsibilities:<ul><li>Analyze requirements for software development and large-scale integration, following well-established techniques, including containers, microservices and publish/subscribe-based integration.</li><li>Manage a team of direct reports, mostly software/integration engineers, into their everyday work of progressing and delivering the new product offering. At the same time, coordinate a virtual hyper-team, including direct reports, collaborating teams from our client, and external subcontractors, into a collaborative effort for achieving the product’s goals and delivering the required functionality.</li><li>Provide expert, to-the-point advice and guidance on software engineering and integration best practices to all members of the virtual hyper-team, including API designers, mobile, front-, and back-end software developers, and DevOps engineers.</li><li>Assist the virtual hyper-team in integration-related aspects of design, use case definition and analysis, documentation, testing, QA, etc.</li><li>Organize and translate business requirement use cases and scenarios into well-established event-driven, publish/subscribe-based integration patterns.</li><li>Design and implement own APIs and analyze, verify, and consume APIs provided by third parties so as to incorporate the offerings of these third parties into the product.</li><li>Maintain global data dictionary plans and system-of-reference inventories, and manage requirements for enterprise-level metadata, such as API and integration pattern definitions.</li><li>Participate in the selection of the appropriate middleware, ranging from established commercial products and services to renowned open-source solutions, and guide the virtual hyper-team into the requirements for the configuration and adaptation of this middleware.</li><li>Employ in an optimal way Cloud services (e.g., storage, persistence, microservice management, etc.), while always selecting a mix of choices that will guarantee a Cloud-provider-neutral end-result and minimize the dependency and avoid hooking on any specific Cloud provider.</li><li>Design, plan, implement and guide the testing of the product’s resilience and recovery from systems or communications failure situations, including scenarios for distributed transactions, intermediate message storage, and transactions consistency and/or repeatability.</li><li>Cooperate with domain-specific experts and engineers to integrate third offerings, including our client and third-party vendor ones (e.g., workflow management, data analytics, loan management, ERP, CRM, etc. services).</li><li>Assist both the product team and adjacent teams in the selection of third-party software components and services, contributing a judgement from an integration point-of-view, e.g., in terms of readiness, clarity, resilience etc. of integration methods and APIs.</li><li>Cooperate with the PM team of our client to ensure proper delivery of product-related functionality, a sound development and release cycle, and incorporation of requirements that originate from the client-facing operation units of our client.</li><li>Maintain a consistent and smooth cooperation of the overall hyper-team with the horizontal teams of our client, including Compliance, Risk, Business Continuity and Information Security teams, ensuring conformance at all levels with existing policies, processes and codes.</li></ul>Requirements:<ul><li>University degree in Computer Science, Computer Engineering, or Software Engineering; a graduate-level degree in a subject related to complex distributed systems will be considered a plus.</li><li>At least eight years of experience in related positions, working in the integration of complex software systems or products, and a proven record of experience in at least two large-scale integration projects involving various systems from different vendors using APIs, integration middleware and orchestration principles.</li><li>Expert-level knowledge and programming fluency in Java, and an adequate knowledge and ease of programming in C#/.Net, with experience in other languages, like Rust, C++, Scala, Python, etc. being considered a plus.</li><li>Very good knowledge of (including extensive hands-on experience with) the Kafka platform (broker, schema registry, zookeeper, etc.) in large-scale deployments (clustering, partitioning), plus a fair understanding of similar message/event-based, publish/subscribe integration frameworks, like Rabbit MQ and IBM MQ. Hands-on experience with one additional framework besides Kafka will be considered a plus. Experience with Cloud-based message broker offerings will be considered a plus, without such experience serving as a replacement for experience with Kafka itself.</li><li>Excellent knowledge of REST/JSON and REST/XML API integration techniques, including specs and tools for the generation of providers and consumers using Swagger/OpenAPI. In both JSON Schema and YAML format, and WSDL specs.</li><li>A solid understanding of, and proven track record of, using API-oriented microservice development environments, including Spring Boot and Quarkus, and experience with at least one major API gateway environment, with a focus on APISIX or Kong.</li><li>A high level of experience with automated API testing/orchestration/conditioning/ performance assessment tools, including Postman and similar tools, like K6.</li><li>A solid understanding of full-stack software development requirements, albeit possibly with a lesser focus on cutting-edge front-end technologies.</li><li>Prior experience with Azure and AWS services will be highly appreciated.</li><li>A proven record of producing and maintaining complete, clear, and adequate documentation on software, including documentation of complex integration orchestration use cases, and having guided teams towards the same.</li><li>A good understanding of, and experience with, security best practices, tools and techniques, including AA (Authentication/Authorization) best practices, OAUTH2, security tokens management, passkeys, zero trust principles, PKI, and software immunization against common attack patterns (e.g., man-in-the-middle, replay, etc.).</li><li>A proven record of mastering software quality, including code structuring principles, unit sizing, unit testing, integration testing, and the use of tools and frameworks for the assessment of code quality.</li><li>Experience in Agile methodology and Agile team leadership, and an overall collaborative inter-team facilitation spirit, fostering a multi-area, multi-vendor, multi-skill, and multi-culture team environment.</li><li>A fair understanding of the business and regulatory landscape in the financial sector and the ability to follow and implement regulatory requirements in the banking sector, including anti-money laundering, anti-fraud, security, availability, resilience, and privacy regulatory specs. Prior experience with banking software or in a banking-related employer will be considered a plus.</li><li>A collaborative profile and a high EQ.</li><li>Excellent oral and written Greek and English language skills.</li><li>On-site physical presence in our client’s headquarters in Athens, Greece, at least 40% of the working days, on a weekly basis, as dictated by our client’s hybrid working model.</li></ul>Benefits:<ul><li>Competitive compensation, ticket restaurant card, and annual bonus programs.</li><li>Cutting-edge IT equipment, mobile and data plan.</li><li>Modern facilities, free coffee and beverages, indoor parking, and company bus.</li><li>Private health insurance, onsite occupational doctor, and workplace counselor.</li><li>Flexible working model, hybrid benefits &amp; home equipment benefits.</li><li>Onsite gym, wellness facilities, and ping pong room.</li><li>Career and talent development tools.</li><li>Mentoring, coaching, personalized annual learning and development plan.</li><li>Employee referral bonus, regular wellbeing, ESG and volunteering activities</li></ul>

Senior Software/Integration Architect

At&nbsp;our client’s, they are on a mission to build the digital financial infrastructure that underpins e-commerce in Greece, empowering Marketplaces, and Merchants to thrive.They are a team of enthusiastic young people, driven by our values to Empower Customers, work as a Team Together, Manage Risk and Get Stuff Done.They are proud to have built the payments layer connecting most Greek Marketplaces and Merchants with world-class schemes like Visa and MasterCard. They service most Greek Marketplaces, including Greece’s largest and most successful marketplace: Skroutz.Our systems connect to thousands of banks, in Greece and abroad. Our tech processes tens of thousands of transactions every day – that’s €billions worth of e-commerce. If you have bought something online in Greece, chances are you have already used our payments product.Our client is fully owned by the Skroutz Group of Companies and is both a Tech Company and a Regulated Financial Services Institution. Therefore, you will be exposed to the world of the Tech Payments Sector and that of Financial Services.How you will contribute to our client’s vision:They are growing our Product teams and they are looking for a talented Software Engineers!What are our challenges?<ul><li>Scale: Our business is on a significant growth trajectory. This means that our tech has to follow suit. You can be expected to work on optimising our architecture and tech, enabling global level of workloads, and solving major, complex, scalability problems</li><li>Breadth: They are on a constant mission of expanding our product line. You will be working on enabling the latest and most innovative payment methods using cutting-edge APIs and infrastructure of companies such as Google, Apple, and Amazon</li><li>Depth: They are a tech company. As they grow, they are constantly re-evaluating our tech stack, and refactor our code-base. They are on a constant mission to refactor, and optimise, our existing codebase</li></ul>What you will be doing:<ul><li>Work with a wide range of systems, both in house and external interfaces</li><li>Be exposed to, and learn about the unique world of payments, and learn the APIs and functionality of significant Payment Schemes like Visa and MasterCard</li><li>Work with your team, learn from them, and share your knowledge</li><li>Understand the latest cloud-based technologies, including full Agile, Automated CI/CD and testing</li><li>Create new products that positively impact almost every person who buys or sells via e-commerce in Greece</li><li>Collaborate across different departments, including SRE, Product, Sales, Compliance, AML and Operations</li><li>Research, and develop new products poised to help marketplaces and merchants grow</li><li>Grow yourself: they will sponsor Learning &amp; Development opportunities for our talented staff</li><li>Responsible for the backbone of our core platform</li><li>Run many projects and expose yourself to the full spectrum of functionality our company offers. For example, you can expect to work on Front End systems used by our clients, design APIs, build regulatory requirements, or combat online fraud</li></ul>Our Stack:<ul><li>PHP / MariaDB / MongoDB / AWS ECR-EKS-SNS-SQS-Lambda</li></ul>What will you need to succeed:<ul><li>3+ years of experience in developing systems in a product company</li><li>A finance and payments background is a plus but not a must-have</li><li>Familiarity with the specifics of our tech stack is not an issue; our team will coach you – they want you to succeed!</li><li>Be creative, open-minded and commercially driven</li><li>You thrive in team-based environments and can co-operate with stakeholders from all departments and levels of the organisation</li><li>Have high levels of user empathy, and care for improving customer experience</li><li>Take pride in being an Engineer and apply your skills in a multitude of problems spanning across multiple verticals</li><li>Enjoy both learning and sharing with your team</li></ul>What’s it like to work at our client’s?<ul><li>A great opportunity to contribute to our client’s team growth</li><li>Being part of an environment that gives employees large goals, autonomy and mentoring, creates incredible opportunities, both for you and the company</li><li>Competitive full-time salary</li><li>Monthly meal allowance</li><li>Ongoing training and development</li><li>Private Medical plan</li><li>Access to books, online courses and relevant resources</li></ul>

Senior Software Engineer (PHP)

Our client&nbsp;is an award-winning Banking and Investment Management software provider. The company has a presence in 45 countries and offices in key financial centers, where is providing its innovative technology solutions to well-known global financial organizations and fintechs.They are currently growing rapidly and looking for motivated, knowledgeable and ambitious professionals to join them.Job SummaryThe Senior Software Engineer is primarily responsible for providing development, enhancement, troubleshooting and maintenance services on fintech software applications.Job ResponsibilitiesAs a member of the Team, you will have the chance to:<ul><li>Analyse, design and develop components and modules for company’s banking software solutions.</li><li>Be involved in architectural issues, according to best practices and state of the art technologies.</li><li>Participate in breakthrough project in the financial sector, worldwide, in direct collaboration with the involved parties</li><li>Propose possible solutions to the team, to anticipated problems.</li><li>Identify, troubleshoot and debug defects in designated application code.</li><li>Confirm program operation by conducting tests.</li><li>Provide technical documentation for modules you are involved in.</li><li>Collaborate efficiently with the Services/Consulting team.</li></ul>Job Qualifications &amp; Skills<ul><li>4+ years professional development experience using Microsoft .NET Framework and/or .NET Core (C#) building back office applications</li><li>Strong knowledge of SQL.</li><li>Very good knowledge of MS Visual Studio and Team Foundation Server or Git</li><li>Familiar with SOLID design principles</li><li>Familiar with design patterns, such as Inversion of control, Unit of work, Repository and Dependency injection.</li></ul>Values of the Team<ul><li>Share the knowledge</li><li>Passion in work</li><li>Team is everything</li><li>Participate in fun activities</li></ul>What They Offer<ul><li>Competitive and performance-based remuneration.</li><li>Private Medical &amp; Life Insurance Plan.</li><li>Meal Vouchers.</li><li>Training and Development opportunities in FinTech sector.</li><li>New experiences within a multinational environment and global teams.</li><li>Team spirit environment with passion for technology.</li><li>A Workplace of Diversity &amp; Inclusion.</li></ul>

Senior Software Engineer

At our client’s, you are empowered to excel, prioritising growth through listening and learning as part of a group of forward-thinkers and doers continuously adapting to new challenges. They are equally committed to fostering a positive, inclusive, and supportive workplace culture that empowers every individual to thrive.Join them, and you will be part of a team of over 1,200 people worldwide that values collaboration, innovation, and personal growth.What You Will Work On<ul><li>Develop and apply testing processes for new and existing products to meet their needs</li><li>Develop &amp; execute exploratory and automated tests to ensure product quality</li><li>Design and implement tests, debugging and defining corrective actions</li><li>Be involved with the design &amp; development of their testing framework</li><li>Understand the task at hand and propose the best testing approach for the circumstance</li><li>Support stakeholders with manual testing when necessary</li><li>Report and track bugs</li></ul>What You Bring<ul><li>University and/or Postgraduate Degree in a relevant field</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Hands-on experience with automated testing tools</li><li>Experience in an Agile/Scrum development process</li><li>Excellent time management skills</li><li>Ability to work independently and within a group</li><li>English language (both verbal and written)</li></ul>Desired Technical Skills<ul><li>Relevant working experience in software quality assurance and/or software development</li><li>Hands on experience with C# (Javascript will be considered a plus)</li><li>Solid understanding of Selenium (CSS and Xpath), API testing and SQL</li><li>Ability to define STLC</li><li>Prior experience in integration of automation testing with Jenkins, Teamcity or CI</li></ul>What They OfferThey truly value their people at our client’s! Within their vibrant, dynamic, and fast-paced environment, they encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:<ul><li>Competitive Compensation: Attractive salary and bonus scheme</li><li>Health insurance: Group health &amp; medical insurance package</li><li>Top-Notch Equipment: All the tools you need for your role</li><li>Career Growth: Focused career development, performance management, and training opportunities</li><li>Alternative Transportation: Shuttle buses &amp; Carpooling options</li><li>Inclusive Environment: A welcoming, international, and multicultural team</li><li>Engaging Activities: Exciting events, sports, and team-building activities</li></ul>

Senior QA Engineer

Our client&nbsp;is leading the way for the global mobility industry. They aim to develop integrated products and services that will offer entirely new travel possibilities with more convenience and flexibility than ever before.They’re looking for the very best talent to join them, and in return they offer a collaborative working environment, committed to fostering innovation and putting the customer at the heart of everything they do.About Your OpportunityAs a Senior Project Manager, you will work for PMO Office, under the auspices of IT Directorate and you will manage resources, schedules, risks, and potential impacts of changes to project stakeholders for various IT Projects. Furthermore, you will communicate with team members both intracompany and from various vendors and consulting companies to ensure their understanding and their commitment to project tasks, objectives, quality goals and deadlines.Duties and Responsibilities<ul><li>Ensure the successful initiation, planning, execution, controlling and closing of IT Projects under the guidance of the Head of PMO</li><li>Keep constantly updated and complete project documentation including project charter, time-plan, resource utilization levels, correspondence, deployment plans, vendor contracts, purchase orders and progress reports</li><li>Provide timely and accurate project progress reporting to the Head of PMO and to Top management</li><li>Use best-in-class project management methodologies including waterfall and agile according to project specific needs to achieve project goals on time, while managing risk and changes</li><li>Develop and maintain a baseline project plan and its iterations on MS Project and in-house Project Management Tools</li><li>Conduct project team meetings and communicate the meeting minutes including tasking, issues tracking, action items, and follow-ups between meetings</li><li>Manage vendors and sub-contractors towards project goals</li></ul>Desired Skills and Experience<ul><li>BSc degree in Computer Science or relative field</li><li>Working experience (preferably in a SW company or Telecom Provider or Banking) of&nbsp;5&nbsp;years&nbsp;in the areas of IT Project Management or IT Consulting</li><li>Proven record of managing or co-managing or participating in the Project Steering Committee of Software or IT infrastructure or IT Networking Projects</li><li>A PMP, or a PMI-ACP certification or an MSc in Project Management will be considered a plus</li><li>Excellent knowledge of the English language (oral &amp; written)</li><li>Excellent communication, organizational &amp; problem-solving skills</li></ul>

Senior Project Manager

As a&nbsp;Senior Presales Engineer&nbsp;specializing in Microsoft 365, you will play a pivotal role in driving sales by providing deep technical expertise, engaging with customers, and demonstrating the value of Microsoft 365 solutions. You will work closely with sales teams to understand client needs, design tailored solutions, and ensure successful implementation.What you will do:<ul><li>Work collaboratively with the Technical Delivery and Sales teams to design, integrate, and propose solutions for Microsoft 365 environments.</li><li>Develop and lead high impact technology proposals, project scope, deliverables, and work plans</li><li>Interact and engage with executive stakeholders focusing on building and maintaining strong relationships</li><li>Assist customers with questions and suggest the best option/product/service for their needs</li><li>Create reports and presentations, providing insights and finalizing conclusions and recommendations for customers</li><li>Build strong relationships with customers that drive the expansion and adoption of the services</li></ul>What you will bring:<ul><li>3+ years working experience in technology consulting or in designing technology solutions</li><li>University degree in Computer Science or other relevant fields</li><li>High quality of communication in Greek and English language, both in written and in verbal form</li><li>Extended knowledge of market trends, cloud technologies and innovative solutions</li><li>Expertise in building something from scratch and seeing it through; envisioning the big picture, setting goals, and developing solutions.</li><li>Ability to establish trust-based relationships and gain valuable insights through collaboration and communication.</li><li>Strong analytical skills, including understanding of business and technology depth and breadth to understand customer needs and shape transformation business cases</li><li>Ability to effectively lead and work with a variety of organizations, management levels and personalities</li><li>Assist other team members to produce high work quality for the clients</li></ul>Additional Skills to be considered as advantages:<ul><li>Cloud technical certifications are highly recommended</li><li>Hands on experience on cloud or on-premise environment</li></ul>What you will get:<ul><li>Laptop, Screens, Phone &amp; software tools</li><li>Birthday gift to celebrate to the fullest the best day of your year</li><li>Learning &amp; Development attitude: Trainings &amp; practice tests on Cloud Technologies (and not only!)</li><li>Free Vouchers to certify your new acquired knowledge</li><li>Flexible Working Policy</li><li>Referral Bonus- think about your network, they are hiring!</li><li>Mobile Phone with unlimited data and voice plan</li><li>Private Health Insurance</li><li>Career Development Plan</li><li>Social Events- at our client’s they grab every chance to celebrate every little occasion</li></ul>

Senior Presales Engineer

As a member of the&nbsp;our client’sNetworking &amp; Security Team, your mission is the day-to-day maintenance of the network infrastructure equipment their customers use. You will need to provide timely and professional support through diverse channels of communication. You will also deal with all technical matters assigned to your group and handle high-priority situations when necessary. The Networking Team operates in a 24 by 7 system. For this position, standby (on-call) work is required and performed on a rotation basis, approximately 6 weeks/year. Some additional out-of-office hours implementations might be necessary, but these are scheduled in advance and are performed only on a case-by-case basis. To meet internal business requirements, the team is expected to provide availability until 19:00. In practice, they as a team deal with this by having at least one engineer present until 7 p.m. on a rotating basis.<ul><li>You offer operational support to their customers, by performing advanced technical analysis and implementations on network equipment covering multiple vendors, technologies, and solutions such as SD-WAN.</li><li>You come into contact with different network environments.</li><li>You participate in the maintenance of various network components (routers, switches, firewalls, load balancers, wireless, …), and will mainly be focusing on Fortinet technologies.</li><li>You have good troubleshooting skills and thoroughly investigate the situation and possible solutions.</li><li>You handle high-priority situations and take corrective actions during outages.</li><li>You draw up accurate documentation, instructions, and procedures and keep them up to date.</li><li>Together with the team, you think about optimizing their internal tools and make improvement suggestions for customer environments.</li><li>You strive for customer satisfaction through close cooperation with your colleagues.</li></ul>What you need to succeed:<ul><li>You have at least 5 years of experience in Network Engineering roles and a genuine passion for IT and Networking &amp; Security.</li><li>You have a bachelor’s or master’s degree, supplemented with a Fortinet Certified Professional (NSE4) certification. A CCNA certification, NSEx/CCNP/F5 certifications are a plus.</li><li>You are familiar with and have working experience on networking equipment from Fortinet such as Fortigate, FortiAP, Fortiswitch, Fortimanager.</li><li>You have experience and/or interest in the following technologies: Switching, Routing, Firewalling, VPN, Loadbalancing, Wireless, and SD-WAN.</li><li>You excel in analytical troubleshooting, work accurately, and are flexible and eager to learn and grow in the role.</li><li>You are a confident, independent worker who takes the initiative, values teamwork, and is highly customer-oriented.</li></ul>What are they offering:<ul><li>22 working days as Annual Vacation, 3 sick days that are not carried over the next year (no medical certificate required), plus a seniority day added every 3 years in the company;</li><li>Floating days (free day for every public holiday that falls in weekend);</li><li>Medical Insurance at Signal Iduna;</li><li>13th salary bonus prorated according to the number of worked months in a year;</li><li>Benefit Online platform access, with a 690 RON monthly allowance from which you can choose to invest in different wellbeing, financial or retail packages;</li><li>Financial support for the birth of your child or unhappy events;</li><li>Learning and development opportunities – allocated budget for certifications and/or trainings;</li><li>Wellbeing initiatives to encourage a healthy work life balance through webinars and specialized sessions as per their colleagues’ interests;</li><li>#InCloseCooperation – they work hard but they have fun even harder through monthly hangout parties, team buildings, and gamified experiences both online and offline.</li></ul>

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