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Polish Customer Service RepresentativeAthens / HybridAre you fluent in Polish and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Polish-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Polish-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Polish&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Polish Customer Service Representative
Athens / Hybrid

German Customer Service RepresentativeAthens / HybridAre you fluent in German and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as German-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our German-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;German&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

German Customer Service Representative
Athens / Hybrid

Norwegian Customer Service RepresentativeAthens / HybridAre you fluent in Norwegian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Norwegian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Norwegian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Norwegian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Norwegian Customer Service Representative
Athens / Hybrid

Italian Customer Service RepresentativeAthens / HybridAre you fluent in Italian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Italian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Italian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Italian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Italian Customer Service Representative
Athens / Hybrid

French Customer Service RepresentativeAthens / HybridAre you fluent in French and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as French-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our French-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;French&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

French Customer Service Representative
Athens / Hybrid

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Become part of a team that fosters growth, learning, and personal development.Supportive Culture&nbsp;– Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology&nbsp;– Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🧩&nbsp;About the RoleThe&nbsp;ERP Technical Support Analyst&nbsp;provides second-level support for ERP systems and related network integrations. You’ll troubleshoot technical issues, manage system configurations, and support POS, mobile, and B2B connections to ensure smooth business operations. ⚙️&nbsp;What You’ll Be Doing<ul><li>Provide second-level technical support for ERP systems and associated network integrations.</li><li>Troubleshoot and configure POS connections, mobile SFA applications, and B2B client networks.</li><li>Develop and maintain automation scripts using JavaScript to streamline support tasks.</li><li>Write and execute SQL queries for data reporting and analysis.</li><li>Support Business Intelligence reporting and assist in system and user acceptance testing (UAT).</li><li>Collaborate with internal teams and clients to resolve escalated issues effectively.</li></ul>✅What We’re Looking For<ul><li>2–4 years of experience in ERP or technical support roles.</li><li>Strong understanding of POS/EFT systems, mobile ERP connectivity, and B2B integrations.</li><li>Proficient in JavaScript scripting and SQL for automation and reporting purposes.</li><li>Experience with Power BI is preferred.</li><li>Excellent problem-solving, communication, and client-facing skills.</li><li>Ability to work independently and manage multiple priorities in a dynamic environment.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

ERP Technical Support Analyst

Epsilon Net,&nbsp;the Largest Group of Business Software in Greece&nbsp;with a full portfolio of specialized services and software solutions, offers you:Career Growth&nbsp;– Become part of a team that fosters growth, learning, and personal development.Supportive Culture&nbsp;– Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology&nbsp;– Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleAs a&nbsp;Senior Automation Test Engineer&nbsp;at EpsilonNet, you'll have a critical role in ensuring the quality of our software through advanced automation techniques. You'll be responsible for designing, developing, and optimizing automated testing frameworks, contributing directly to the stability and performance of our products.🟩&nbsp;Your Mission<ul><li>Develop and maintain automated test scripts for functional, performance, API, and UI testing.</li><li>Work closely with developers and business analysts to ensure quality and efficiency.</li><li>Incorporate tests into our CI/CD pipelines to streamline the process.</li><li>Investigate and resolve issues by reviewing test results and working with developers.</li><li>Continuously enhance our automation processes and expand test coverage.</li></ul>🟨&nbsp;What You Offer<ul><li>Βachelor’s degree in computer science, Software Engineering, or another related field.</li><li>3+ years of experience in automated software testing.</li><li>Experience with BDD tools like SpecFlow, Cucumber, or Reqnroll.</li><li>Familiarity with Selenium, Playwright, or Cypress for UI testing.</li><li>Solid experience with REST API testing (Postman, REST-assured, etc.).</li><li>Comfortable with CI/CD pipelines (Azure, Jenkins, etc.) and version control (Git).</li><li>Strong communication skills in Greek and English.</li></ul>🌟&nbsp;A great Asset<ul><li>Familiarity with Docker, Kubernetes, or other containerization technologies.</li><li>Experience with performance or load testing tools like JMeter or k6.</li></ul>🟫 What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Senior Automation Test Engineer

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;seeking for&nbsp;EDI Integration Specialist.🧩 About the RoleWe’re looking for an EDI Consultant to help us build and maintain seamless connections with our partners and platforms. You’ll play a key role in managing electronic data flows, ensuring smooth and accurate exchanges between systems, and supporting business operations through automation and integration.⚙️ What You’ll Be Doing<ul><li>Managing EDI integrations&nbsp;– Set up and maintain EDI connections between internal systems and external partners.</li><li>Monitoring transactions&nbsp;– Keep a close eye on incoming/outgoing EDI messages to ensure accuracy and timely delivery.</li><li>Onboarding new partners&nbsp;– Support the technical setup and testing of new trading partners into our EDI network.</li><li>Mapping &amp; transformation&nbsp;– Create or adjust EDI mapping configurations based on partner or system requirements.</li><li>Maintaining documentation&nbsp;– Keep process guides, integration specs, and partner profiles up to date.</li><li>Troubleshooting issues&nbsp;– Identify and resolve transmission errors, mapping issues, or failed document exchanges.</li><li>Improving processes and platform&nbsp;– Recommend and implement enhancements to streamline our EDI operations and increase reliability working closely with development teams.</li></ul>✅What We’re Looking For<ul><li>Hands-on experience with EDI standards and protocols.</li><li>Understanding of API integrations and how they interact with EDI workflows.</li><li>Ability to write or understand basic scripting and SQL.</li><li>Familiarity with ERP systems, procedures and the connection with EDI workflows.</li><li>Attention to detail when working with data, mappings, and system configurations.</li><li>Ability to work independently but also enjoy collaborating across teams when needed.</li></ul>💼What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

EDI Integration Specialist

Epsilon Net,&nbsp;the largest Group of Business Software in Greece with&nbsp; a full portfolio of specialized services and software solutions,&nbsp; offers you:Career Growth –&nbsp;Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology&nbsp;– Work with the best professionals in the development sector and cutting-edge toolsYour RoleAs a &nbsp;Business Analyst , you will be responsible for requirements gathering, processing and data analysis , creating reports to support business decision-making.Your daily tasks will include:<ul><li>Develop and present recommendations for process improvements</li><li>Collaborate with managers &amp; analysts to understand the scope of projects</li><li>Work with software developers and project support teams</li><li>Create reports and dashboards to monitor key performance indicators (KPIs)</li><li>Testing and Validation (user acceptance testing (UAT)</li><li>Support project management and team coordination</li><li>Troubleshoot and problem-solve, document analysis</li></ul>What You Bring<ul><li>Bachelor’s degree in business administration, IT, Economics, or a related field</li><li>Proven experience as a Business Analyst or related role</li><li>Strong analytical skills</li><li>Knowledge of SQL</li><li>Ability to understand business processes</li><li>Excellent communication and presentation skill</li><li>Problem-solving skills</li><li>Proficiency in English</li></ul>Νice to have<ul><li>Testing experience in ERP systems or commercial software</li><li>Working knowledge of any programming language (preferably C#)</li><li>Experience with automation testing tools</li></ul>What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model (Athens &amp; Thessaloniki) / Remote for other cities.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Business Analyst

Η&nbsp;Epsilon Net Α.Ε., o μεγαλύτερος Όμιλος Business Software στην Ελλάδα και η No. 1 εταιρία με το καλύτερο εργασιακό περιβάλλον στην Τεχνολογία για το 2023, αναζητά για τη στελέχωση της ομάδας&nbsp;IQOM, Σύμβουλο Retail.Αρμοδιότητες:• Eγκατάσταση, παραμετροποίηση και υποστήριξη συστημάτων Retail.• Εκπαίδευση και καθοδήγηση πελατών και συνεργατών για την χρήση των εφαρμογών.• Διαχείριση ερωτημάτων πελατών σχετικά με τη χρήση των εφαρμογών.• Εκπαίδευση της ομάδας υποστήριξης και δημιουργία εκπαιδευτικού υλικού για τις υλοποιήσεις νέων έργων.• Συμμετοχή σε ομαδικά project με τελικό στόχο την ακριβή και έγκαιρη παράδοση έργου.Απαραίτητα Προσόντα:• Απόφοιτος ΑΕΙ (Θετικής/Τεχνολογικής κατεύθυνσης) - ΤΕΙ Πληροφορικής.• Προϋπηρεσία τουλάχιστον 2 έτη σε αντίστοιχη θέση.• Άριστες επικοινωνιακές ικανότητες και ομαδικό πνεύμα.• Προϋπηρεσία στο πεδίο του Retail θα θεωρηθεί επιπλέον προσόν.• Γνώση SQL Scripting θα θεωρηθεί επιπλέον προσόν.Η εταιρεία προσφέρει:• Πολυβραβευμένο Εργασιακό Περιβάλλον (Fortune’s 100 Best Companies to Work For in Europe 2024, 10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2 Best Workplace in Technology).• Ανταγωνιστικό πακέτο αποδοχών.• Διαρκείς εκπαιδεύσεις και σημαντικές προοπτικές εξέλιξης.• Ιδιωτική ιατροφαρμακευτική ασφάλιση.• Ψυχολογική γραμμή υποστήριξης.• Διαδικτυακά μαθήματα γυμναστικής.• Δωρεάν συμμετοχή στα εκπαιδευτικά προγράμματα του Epsilon Training και Epsilοn College.• Υβριδικό μοντέλο Εργασίας.

Θέσεις Εργασίας Ελλάδα - Σελίδα 22

polish customer service representative athens / hybrid

Cosmote e-Value

german customer service representative athens / hybrid

Cosmote e-Value

norwegian customer service representative athens / hybrid

Cosmote e-Value

italian customer service representative athens / hybrid

Cosmote e-Value

french customer service representative athens / hybrid

Cosmote e-Value

erp technical support analyst

Epsilon Net

senior automation test engineer

Epsilon Net

edi integration specialist

Epsilon Net

business analyst

Epsilon Net

retail consultant_iqom

Epsilon Net