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Κέντρο Εξυπηρέτησης / Call Center

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Aoristou

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We are looking for an Inside Sales &amp; Marketing Assistant to support our B2B communication in the field of IT and Artificial Intelligence (AI) solutions for businesses.The role involves direct phone communication with companies in Greece, with the objective of scheduling meetings with the sales team.No prior experience in IT is required full training is provided.Responsibilities<ul><li>Conduct outbound phone communication with businesses (B2B) based on targeted lists</li><li>Present company solutions in a professional and engaging manner</li><li>Record and track all activities in our CRM system</li><li>Support the sales team by qualifying leads and scheduling meetings</li><li>Participate in training programs on SAP, CRM, and sales techniques</li></ul>Requirements<ul><li>Excellent communication skills in Greek (phone communication)</li><li>Basic computer literacy and willingness to learn CRM tools</li><li>Positive attitude, consistency, and ability to work independently</li><li>Previous experience in sales or customer service will be considered a plus</li></ul>What is there for you<ul><li>Stable fixed salary (not commission-based)</li><li>Flexible working options: part-time or full-time</li><li>Remote work opportunity with CRM access</li><li>Health Insurance starting on day one, because your well-being matters</li><li>Training on CRM and modern B2B sales methods</li><li>Supportive team environment and career growth opportunities</li><li>Team Culture we celebrate achievements with events and activities, from Happy Fridays to team sports</li></ul>

Inside Sales & Marketing Assistant (B2B)

Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Remote Bilingual Dutch/English Customer Care Specialist

Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent

On behalf of our international client, a company with 30 years of experience and around 300 employees, specializing in innovative SAP solutions on a global scale, we are looking for a Senior SAP ABAP Developer to join their Greek branch. The role offers the flexibility to be based in Thessaloniki or work 100% remotely.What You’ll Be Doing<ul><li>Take ownership of custom developments, enhancements, and interfaces across various SAP modules, contributing directly to innovative solutions.</li><li>Collaborate closely with functional consultants to analyze complex business requirements and translate them into effective technical implementations.</li><li>Enhance and optimize existing solutions to ensure usability, stability, and top performance for our customers.</li><li>Contribute to the design and implementation of end-to-end business processes leveraging SAP BTP and S/4HANA technologies.</li><li>Support exciting implementation projects (greenfield &amp; brownfield) and play an active role in digital transformation initiatives.</li><li>Participate in the full software development lifecycle: requirements analysis, design, development, testing, deployment, and continuous improvement.</li></ul>What We’re Looking For<ul><li>Degree in Computer Science, Mathematics, or related field.</li><li>3+ years of professional experience in SAP development, with proven skills in designing and implementing SAP solutions.</li><li>Strong knowledge of ABAP Core Data Services, OData, IDoc, user exits, BADIs, and form development.</li><li>Familiarity with SAP BTP, BAS, S/4HANA extensibility frameworks; functional knowledge of business processes will be considered a plus.</li><li>A growth mindset, curiosity, and eagerness to continuously learn and take on new challenges.</li><li>Experience in Private/Public Cloud and S/4HANA implementation projects is an advantage.</li><li>Familiarity with modern project methodologies (SCRUM, Agile).</li><li>Fluency in both Greek and English (written and spoken).</li></ul>&nbsp;What’s Offered<ul><li>Permanent contract.</li><li>100% remote work with flexible working hours.</li><li>Competitive fixed salary plus a variable component directly linked to your personal performance.</li><li>Prepaid card for food &amp; beverages.</li><li>Private health insurance.</li><li>Opportunities for professional growth in a fast-paced environment working with cutting-edge technologies.</li></ul>&nbsp;Interested? Please send your CV in English..

Senior SAP ABAP Developer (remote)

On behalf of our international client, a company with 30 years of experience and around 300 employees, specializing in innovative SAP solutions on a global scale, we are looking for a Senior SAP MM Consultant to join their Greek branch. The role offers the flexibility to be based in Thessaloniki or work remotely.Responsibilities:<ul><li>Provide expert-level support for SAP MM module for customers in a variety of industries</li><li>Analyze and resolve issues related to SAP MM and other modules depending on expertise</li><li>Collaborate with business users to understand their requirements and provide effective solutions by configuration/customization of the system</li><li>Handle SAP-related incidents ensuring timely and effective resolution of issues</li><li>Active participation in SAP S/4HANA implementations or relevant sub-projects</li></ul>Candidate Profile:<ul><li>Degree in Computer Science, Information Technology, or a related field.</li><li>At least four years of experience in SAP MM consulting position</li><li>Fluency in both Greek and English</li><li>Expertise in SAP MM configuration and customization</li><li>Knowledge in Backend Development, PP, or EWM is a big plus</li><li>Strong communication and teamwork skills to collaborate effectively with teams and clients</li><li>Ability to work independently and collaborate effectively</li><li>Eagerness to learn and continuously develop expertise</li></ul>What the Employer Offers:<ul><li>Unlimited contract</li><li>Private health insurance</li><li>Prepaid card for food</li><li>An international and modern working environment</li><li>Continuous learning and development opportunities</li></ul>If you are interested, please send your CV to&nbsp;alexandros.iosifidis@grecruitment.com.

Senior SAP MM Consultant (remote)

In this role, you will have the opportunity to manage the creation, update, maintenance, deletion, and delivery of master data while ensuring that it is consistent and trustworthy. Each day, you will provide support for master data management processes. You will also showcase your expertise by participating in programs to optimize business functions through data driven insights. The work model for the role is: remote You will be mainly accountable for:<ul><li>Ensuring that master data integrity, cleansing, normalization, and quality is maintained efficiently and accurately in all systems within scope of responsibility.</li><li>Assisting in the overall solution of quality issues by participating in the elimination of non-conformance and adopting the approach of ‘doing it right the first time.</li><li>Documenting, reviewing, and updating all work procedures pertaining to all aspects of data policies and system maintenance.</li><li>Participating in the development, updating, and maintenance of procedures, tools, and metrics.</li></ul>Our Team DynamicsTake your next career step at ABB with a EL Services global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.Qualifications for the role (Mandatory)<ul><li>Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent education or work experience</li><li>Minimum of 5 – 10 years of experience related to Business Analytics, IS or other information technology solutions architecture role</li><li>Demonstrated ability to communicate the complexities of technical applications.</li><li>Analytical and problem-solving skills</li><li>Broad understanding of information technology topics</li><li>Knowledge/experience of DAX and M languages</li><li>Effective interpersonal skills and collaborative style to include teamwork and team building ability</li><li>Technically creative and open-minded</li><li>Excellent oral and written communication in English language</li></ul> More about us (Mandatory)ABB’s Electrification Business Area is a global leader in electrical products and solutions, operating in more than 100 countries, with over 200 manufacturing sites. Our 50,000+ employees are dedicated to transforming how people live, connect and work by delivering safe, smart, and sustainable electrification solutions. We are shaping the future trends of electrification, differentiating through technological and digital innovation while delivering an outstanding experience through operational excellence for our customers across utilities, industry, buildings, infrastructure, and mobility. For more information visit https://go.abb/electrificationWe look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

ELSE Master Data Lead

We’re looking for highly motivated sales professionals to join our B2B Sales Development team. This position offer a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.Role Overview:Our B2B Sales Development team directly collaborates with notable brands and entrepreneurs. You’ll help them launch or expand their commercial footprint, whether through e-commerce or physical retail. You’ll be at the forefront of developing sales solutions and providing strategic insights that support our clients’ success.As a&nbsp;Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You’ll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled merchant experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving.At Shopify, we offer a unique opportunity for high-impact sales professionals to build a rewarding career with continuous growth opportunities. You will stay up-to-date with new commerce trends and develop a deep understanding of our product offerings to help merchants grow on Shopify.Responsibilities<ul><li>Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels</li><li>Ask the right questions and qualify merchants via live web chat and phone inquiries</li><li>Maintain active engagement with new and existing leads through creative and personalized follow-up</li><li>Collaborate with cross-functional teams to ensure seamless communication and problem-solving</li><li>Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations</li><li>Contribute to building a positive culture and upholding Shopify values</li><li>Liaise with peers across different markets to refine processes and evolve the scope of the role</li><li>Serve as a proactive point of contact for clients, ensuring an exceptional service experience</li><li>Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants</li></ul>Desired Skills and Qualifications<ul><li>Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings</li><li>Proven ability to manage detailed sales cycles and succeed in a competitive environment</li><li>Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings</li><li>Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred</li><li>Self-motivated and driven by results, with the tenacity to pursue leads and close deals</li><li>Ability to multitask, prioritize responsibilities, and thrive on change</li><li>Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening</li><li>Experience selling to B2B merchants</li><li>German or French fluency is&nbsp;required</li></ul>Craft @ ShopifyCraft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracksThe crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals. This role is part of our crafter track.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.

Sales Development Representatives

We are not here to play zero-sum games. Shopify Engineering is focused on building the best product for our Merchants. You will enable entrepreneurship and create new value for the world.&nbsp;We’re looking for experienced and curious software engineers to help build the future of commerce.&nbsp;<ul><li>Our engineering culture is deeply collaborative, truth-seeking, candid, and merchant obsessed</li><li>Our success hinges on our ability to build and scale the platform that powers commerce for millions of merchants. And do it in a robust and performant way.&nbsp;</li></ul>We believe that a great engineer can apply and hone their craft across multiple domains. That’s why we hire generalists, give them opportunities to learn new technologies and tools, and provide support and mentorship along the way.&nbsp;Shopify engineers contribute to the entire commerce “stack.” Think: delivering merchant and buyer-facing applications, creating complex financial solutions, improving&nbsp;open source communities, building internal tools to improve developer experience, and more.&nbsp;If you care deeply about what you do, and you’re committed to the relentless pursuit of developing and&nbsp;mastering&nbsp;your craft, Shopify Engineering might be for you.The Site Reliability Team:<ul><li>Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.</li><li>Build and improve tools to keep our platform resilient and performant.</li><li>Help define what Resiliency and Site Reliability Engineering means for Shopify.</li><li>Directly impact production systems underpinning commerce for millions of merchants, who&nbsp;generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platform.</li><li>Go on-call and respond to automated alerts and execute playbooks.</li><li>Identify gaps in our processes and build or improve tools to support incident management.</li><li>Develop production tooling and services to improve our platform’s resilience.</li><li>Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems.</li><li>Ensure we never fail for the same reason twice.</li></ul>Additional Info<ul><li>Specifically in APAC. Our team has geographic requirements that require this individual to be available, and on-call from 0100 UTC - 0800 UTC during on-call weeks.</li><li>Specifically in EMEA. Our team has geographic requirements that require this individual to be available, and on-call from 0800 UTC - 1500 UTC during on-call weeks.</li></ul>Craft has always been the heart of Shopify.&nbsp;We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks.The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.This role&nbsp;may&nbsp;require on-call work

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