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SeaCrete Hotels operate in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast growing business entity, currently operating with 3 hotels, targeting All inclusive, Beach, Family, 5 stars' vacations.Currently SeaCrete Hotels are looking to hire a successful Assistant Operations Manager.As an Assistant Operations Manager, you'll be looking to maximize the potential of your assigned business goals by cooperating closely with the Operations Manager of SCH delivering excellence in execution.This is a key role for someone who wishes to become a mature hospitality professional within the industry, in a growing and challenging marketplace.If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities• Achieve annual Operations KPIs targets with specific focus on:<ol><li>People management,</li><li>Food &amp; Beverage</li><li>Reviews (1000 clients per day on a full basis from April to November)</li></ol>• Ensure with the support of the HR department that the staff is equipped and performs at maximum level• Continuously monitor and improve ratings• Execute the operational plan to meet business and people objectives as well as client requirements.• Meet goals and KPIs for operational excellence in execution. Monitor closely the implementation and results.• Drive competitive performance in Client Satisfaction Survey.Essential Requirements• Bachelor's Degree in Hospitality Industry or other related field.• Excellent command of written and spoken English.• Proven Record in TripAdvisor and holιday check.• Use of KPIs with the help of Review Pro.• Use of technology for F&amp;B cost and salary cost.• Use of technology for on-line sales.• 5-7 years of Resort Operation Experience in a reputable and progressive or similar Resort (All inclusive, 4+ / 5 stars).• Local end to end operational plan development and implementation.Skills &amp; Capabilities• Eye for detail and excellence in execution.• Cooperation competencies &amp; people management.• High level of communication, influencing and negotiation skills.• Analytical skills and problem solving capability.• Developing and maintaining relationships with external suppliers and internal stakeholders.• Strategic thinking and decision making.• Ability to maintain a high level of professionalism and confidentiality.

ASSISTANT OPERATIONS MANAGER

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.This position plays a critical role within the organization’s Account Management function in the area of North Greece. The role is based in Thessaloniki and is responsible to provide support to the Key Account Executive of North Greece in several tasks such as the preparation of client proposals and reporting.KEY ACCOUNTABILITIES<ul><li>Answer to every incoming call and respond to emails</li><li>Handle client requests in timely manner and cultivate a professional yet friendly relationship with key contacts</li><li>Follow up all requests until they are closed</li><li>Prepare and send proposals to clients within the agreed timeframe</li><li>Ensure that orders are logged in system quickly and with accuracy&nbsp;</li><li>Ensure that all reports are provided to clients in accuracy and within the agreed time frame</li><li>Keep the sales information systems updated</li><li>Responsible of filling all documents related to clients</li><li>Coordinate with all departments in order to ensure that clients requests are handled efficiently</li><li>Handle and resolve client’s complaints</li><li>Log all interactions with clients in the relevant CRM tool</li><li>Promote, support and educate clients to use Fleet Reporting and other Ayvens tools</li><li>Assist in the preparation and co-ordination of all client events</li><li>Identify and escalate situations requiring attention</li><li>Adhere to company policies and guidelines and ensure that the communication style is in line with the Ayvens General Rules and brand identity&nbsp;</li><li>Meet all agreed SLA’s and Key Performance Indicators (KPI’s).</li></ul>QUALIFICATIONS &amp; SKILLS<ul><li>General education degree or equivalent</li><li>Customer services experience over the telephone</li><li>Excellent Customer service skills</li><li>Ability to type with speed and accuracy</li><li>Knowledge of CRM tools and relevant system applications</li><li>Knowledge of supporting and administrative processes</li><li>IT literate</li><li>High EQ</li><li>Good command of English - verbal and written</li><li>Excellent interpersonal and communication skills – verbal and written</li><li>Effective on rapport building in order to develop trust and strong relationship with clients</li><li>Ability to manage data collection and filing</li><li>Strong listening skills</li><li>Being able to use empathy (see with the eyes of the other party) &nbsp;</li><li>Be able to divert pressure and keep calm&nbsp; under stressful conditions &nbsp;</li></ul>

Sales Administrator (Maternity cover)

The Leader of Musical Theatre at St Catherine’s British School will play a central role in enriching the school’s co-curricular life by running our secondary Musical Theatre Club. The postholder will lead weekly sessions that inspire and challenge students, fostering creativity, collaboration, and performance skills. Reporting to the Deputy Head Co-Curricular and liaising with the Head of Music and Head of Theatre, the successful candidate will have the enthusiasm and expertise to engage young people in all aspects of musical theatre, including acting, singing, and movement, and to direct performance opportunities within the school year.This is an exciting opportunity for someone with strong performing arts experience who is passionate about working with young people. The post is part-time, requiring a set number of hours per week during term time.St Catherine’s is a leading independent British international school that teaches 1,400 pupils from 3 to 18 years of age. The school is a member of HMC, COBIS, and is an IBO World School. It teaches the EYFS curriculum and the National Curriculum for England and Wales, as well as IGCSE and the International Baccalaureate Diploma Programme. The school is a dynamic and exciting community with innovative teaching and learning practice at its core and a strong extra-curricular programme.St. Catherine’s is a leading independent British international school that teaches 1400 pupils from 3 to 18 years of age. The school is a member of HMC, COBIS, and is an IBO world school. It teaches the EYFS curriculum and the National Curriculum for England and Wales, as well as IGCSE and the International Baccalaureate Diploma Programme. The school is a dynamic and exciting community with innovative teaching and learning practice at its core with a strong extra-curricular programme.Please apply by email, to hr@stcatherines.gr, using the school’s application form. Further information regarding the school, the job description, person specification and details of the application procedure can be obtained from the school’s website

Leader of Musical Theatre

Θέσεις Εργασίας Ey Ελλάδα

assistant operations manager

SeaCrete Hotels

sales administrator (maternity cover)

Ayvens

leader of musical theatre

St. Catherine's British School