We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in the retail industry. Join our team of #GameChangers in Athens and bring out your communications skills Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Polish. We are bringing Customer Service Representatives on board for our clients. What you’ll be doing at Concentrix Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies What we’re looking for Proven customer support experience or experience as a client service representative Fluent in Polish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Indefinite contract Competitive remuneration package (14 Salaries) Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Up to 10% monthly performance bonus Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Croatian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Croatian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Serbian. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Serbian Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in a Nordic language . No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in Norwegian, Finnish, Danish or Swedish Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Turkish.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in Turkish language   Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Indefinite contract  Competitive remuneration package (14 Salaries/year)  10% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Papastratos, a leading tobacco company committed to design a smoke-free future with the innovative products, like IQOS, is searching for Virtual Sales Advisors. Papastratos, a leading tobacco company committed to design a smoke-free future with the innovative products, like IQOS, is searching for Virtual Sales Experts with high levels of legal age user (“Customer”) orientation to ensure the acquisition, retention and customer life-cycle value of its customers. Main Responsibilities: Perform consumer engagement via Video calls in Points of Sales in order to achieve sales and product awareness in Adult Smokers, and up/cross selling, lead generation, loyalty and personalized offers for existing Customer base Users, by assessing Customer needs and offering targeted company’s products and services. Maintain solid Customer relationships by handling Customer concerns with speed and professionalism, focusing on elevating Customer’s experience. Key Accountabilities: New sales and consumer engagement & product awareness for prospect Consumers Up/cross selling and provision of personalized offers for Customer base Users, Lead generation from existing IQOS users Provide solutions based on customer needs and enhance customer experience Provide remotised support utilizing the digital solutions Ensure all operational processes are followed and keep up to date with all new procedures, products, and services Respect all applicable legal requirements Follow and apply regulations on Data Privacy Commit to results and targets set Core competencies, knowledge and experience: Minimum Graduate studies or equivalent Excellent language skills (written and verbal communication) Fluency in English as a asset Experience of at least 1 year in customer facing position Very good knowledge of acquisition, conversion & CLM products, procedures and services Willingness to constantly update knowledge about company processes Ability to ask the right questions to explore, understand and identify customers’ situation or needs and offer solutions Detail – oriented when performing video calls Ability to effectively manage time / work schedule Importance of teamwork and sharing best practices Our Offer:  Indefinite contract 14 Salaries Opportunities for international Career through our International Mobility program A challenging working environment Employee events Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day  Up to 15% monthly performance bonus Free gym and other well-being activities Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills Why join us Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in English. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands. What you’ll be doing: Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Requirements: Proven customer support experience or experience as a client service representative Fluent in English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success What we offer: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

Are you fluent in English and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity? Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in English.   No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.  What you’ll be doing:  Contacting potential clients by phone and by email  Closely managing and reporting on your sales pipeline  Consult with small-to-medium sized businesses in the market  Implementing tailored sales strategies to client portfolio  Requirements:  Work experience in sales  Fluent in  English language   Absolute willingness to compete and win  Demonstrated ability to create and close business  Strong customer communication skills  Team player, ability to collaborate effectively in an international, multicultural environment  Self-motivated, self-starter attitude  Problem-detection and solving skills  What we offer:  Full Relocation Support (including flights, accommodation & transportation)  Indefinite contract  Competitive remuneration package (14 Salaries/year)  10% monthly performance bonus  Daily meal voucher in Up Hellas Mastercard   Private health insurance + Dental Care  Opportunities for international Career through our International Mobility program A challenging working environment Employee events Free gym, well-being activities and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant  You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.  Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.  Concentrix Hellas is an equal-opportunity employer Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in Athens and bring out your communications skills Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.  We’re on the lookout for Dutch speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people toward greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms. Career growth and personal development This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  Plus, at Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.  In everything we do, we believe in doing right by and for people—our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will: What you will do in this role Manage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Your qualifications: We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you: Are fluent in Dutch Have proven customer support experience or experience as a client service representative Have good level of English Have strong focus on customer needs and understanding of how customers can behave Have strong communication, problem-solving, and active listening skills Have strong written skills Have the ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Have sense of ownership and pride in your performance and its impact on the company’s success Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role. What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.  In this role, we offer benefits that help support your unique lifestyle: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 10% monthly performance bonus Daily meal voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant Reimagine the best version of you! At Concentrix, we're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when our people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work: In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.

Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers" Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in French. No two days will be the same as you’ll provide valuable and memorable experiences to one of the top companies in the world. What you will do in this role End2End Responsibility for developing sales in assigned territory Proactive account management based on prioritisation of tasks depending on the type of account (hunting/farming) Assist Global account manager with project, pricing, and follow-up Consistently meet or exceed revenue targets, cross-sell and/or upsell the portfolio, meet territory coverage goals, and achieve KPIs Develop account plans to deliver on strategic goals, such as revenue, market share, and portfolio spread Maximize spend across the client's portfolio within each customer account Create, Develop and manage accurate sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans, while achieving sales management goals Understand the customer's key drivers from both business and IT perspectives, and develop relevant solutions to meet customer needs Develop strong professional working relationships with customers, partners and colleagues Adhere to internal customer relations management system guidelines to ensure accurate data capturing and reporting Concentrix is a great match if you: Are fluent in French & English Have solid B2B Sales background (2.5 years minimum) Have strong customer negotiation skills with good presentation and communication skills Have sound business acumen and commercial mindset Are target and goal orientated Are reliable and able to work toward objectives Have a tenacious approach underlined by a will to win Are eager, quick learner with strong team-work spirit Have IT literacy skills with high interest in technology Have the ability to handle unique situations confidently & solve problems quickly and effectively by critically analysing relevant information  What's in it for you: We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.  In this role, we offer benefits that help support your unique lifestyle: Full Relocation Support (including flights, accommodation & transportation) Indefinite contract Competitive remuneration package (14 Salaries/year) 20%-25% monthly performance bonus Daily Cash Voucher in Up Hellas Mastercard Private health insurance + Dental Care Opportunities for international Career through the Concentrix International Mobility program A challenging working environment Employee events Free gym, well-being activities, and a rooftop cinema with Acropolis views Enjoy with your co-workers your lunch break at our new Restaurant Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work: In accordance with Greek law, only applicants who are legally authorized to work in EU will be considered for this position.