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Θέσεις Εργασίας - Ελλάδα - Business Administration 

 

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Currently, we are looking for a Senior Associate to join our Business Process Excellence team in Athens. The team’s mission is to help clients understand, reimagine and continuously improve their business processes through business-led, technology-enabled approaches that deliver valuable and long-lasting tangible benefits. Our team supports companies across in various sectors (with a focus on Energy) in their transformation journey from strategy to execution to achieve superior customer experience and operational excellence. Examples of tasks you will work on as part of the team Participate in a portfolio of client-facing engagements and initiatives, contributing to the preparation of proposals and assuming ownership of project deliverables and presentations. Lead/ facilitate client workshops that involve understanding current practices, identifying pain points and improvement opportunities and co-developing the desired target state. Utilize various data sources and methods to analyze clients’ current business practices to diagnose issues, analyze root causes and develop pragmatic solutions and recommendations for improvement. Help clients shape a “fit for purpose” future state by designing target processes tailored to client needs, informed by best practices and powered by technology (e.g. RPA, Workflow Systems, Data analytics etc.). Apply and share knowledge of business process excellence fundamentals including (but not limited to) process modelling (e.g. BPMN), improvement (e.g. Lean, Six Sigma) and business process management systems. Supervise and support more junior members of the team in delivering assignments efficiently, on quality and on time. Develop and nurture working relationships with team members, clients and other stakeholders. What we are looking for At least three (3) years of relevant experience, preferably within a professional services environment or the Energy sector. Excellent academic background from a top-tier university with a background in Engineering, Business Administration, Finance, Computer Science, Management, Mathematics, Physics or relevant discipline. Excellent knowledge of the English language and MS-Office applications (MS Excel, MS Word, MS PowerPoint). Strong organization skills, solid time management and the ability to multi-task. At least a basic knowledge of project management fundamentals is also expected. Experience in assessing, improving and designing business processes, internal controls and other operating model elements. Exceptional collaboration, communication and interpersonal skills and a team-player mentality. Unwavering commitment to providing high quality work. Critical thinking, agility and an aptitude for creative problem-solving. Ability to assimilate ideas and information into elegant written, spoken and visual communications. A relevant professional qualification (e.g. Six Sigma Certification, Certified Business Process Professional (CBPP), CIA etc.) or proficiency in a business process management software will be regarded positively (e.g. Signavio, ARIS). Military services fulfilled. What’s in it for you:  At PwC is all about people, encouraging high performance and quality work. Being part of our team includes: 🕑 Hybrid working model 💸 Competitive total compensation package 🏥 Health and life insurance  🤵 Dress for the day - wear what makes you feel comfortable and dress for your day 💻 Company mobile phone and laptop  🌴 Extra days of annual leave 🧘🏼 Wellness Initiatives like gym sessions & nutritionist 🏃🏽‍♂️ Actions Teams eligible to participate (e.g. Running, Trekking)  📚 Career development opportunities & continuous training whilst learning from a wide range of top professionals and through tailor made training programmes 🌎 Global mobility opportunities Please note that all wellbeing benefits mentioned above are subject to annual review. If you're looking for a team that values your work and solves meaningful problems, apply now! We believe the best work is human-led and tech-powered. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Διοίκηση Επιχειρήσεων
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Our Operations Strategy team, integral part of our Strategy practice, stands in-between the Strategy and Operations solidifying their link and acting as a solution integrator. We typically come in when the client needs to effect large-scale changes to implement their strategy and/or respond to external environment needs.  We lead a broad range of projects, including but not limited to, strategic programme management for large transformations, target operating model re-design, turnaround programmes, post-merger integrations/ carve outs and digital modernization. We work with leading organisations in various industries such as energy, utilities, telecommunications and technology, consumer goods, industrial products, to name a few. As we continuously grow our practice, we are recruiting for Associates / Senior Associatesto join our Operations Strategy team in Athens. What we are looking for: Excellent academic background from a Greek or foreign university (Bachelor’s or Master’s degree)  Previous working experience (1-3 years), or experience in Consulting or internal Consulting / Strategic Project Management roles is welcomed but not necessary; we are looking for high calibre individuals above all Ability to translate an organisation’s goals, ideas or strategic initiatives into action continuously improving and refining solutions with analytical thinking and attention to detail Ability to identify transformation priorities relevant to different industries/ sectors by conducting customer and industry research and leveraging internal and external resources Ability to manage complex situations bringing together all key strategic, financial, budgetary, operational, organisational and human aspects Personal drive and motivation to make an impact Ability to mobilise and deliver work through others sustaining effort over the long term  Ability to work collaboratively in a team and create inclusive environment with people at all levels of an organization, along with capability to drive an independent piece of work in the context of a wider team Ability to communicate effectively, both verbally and in writing, and fluently both in Greek and English Adaptability, creativity, eagerness to learn and passion for change  Confidence, positive attitude and commitment in providing excellent quality work Military obligations fulfilled for male candidates We look for people who bring something distinct to our work. Our Associates join us from a range of backgrounds, but all have an eye for execution and are highly motivated to drive change within an organisation. We also look for people who bring something more to our work than their academic credentials.For example, the self-discipline and team-working skills that stem from a sporting background; or leadership qualities gained through work experience. As an Associate, you’ll be able to exercise analytical, planning, critical thinking, and interpersonal skills in your day-to-day work. Over time, you’ll build the confidence and credibility to present your opinions to clients and senior stakeholders. What’s in it for you: At PwC is all about people, encouraging high performance and quality work. Being part of our team includes: 🕑 Hybrid working model 💸 Competitive total compensation package 🏥 Health and life insurance  🤵 Dress for the day - wear what makes you feel comfortable and dress for your day 💻 Company mobile phone and laptop  🌴 Extra days of annual leave 🧘🏼 Wellness Initiatives like gym sessions & nutritionist 🏃🏽‍♂️ Actions Teams eligible to participate (e.g. Running, Trekking)  📚 Career development opportunities & continuous training whilst learning from a wide range of top professionals and through tailor made training programmes 🌎 Global mobility opportunities Please note that all well being benefits mentioned above are subject to annual review.    If you're looking for a team that values your work and solves meaningful problems, apply now! We believe the best work is human-led and tech-powered. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Διοίκηση Επιχειρήσεων
Υβρυδική εργασία
Αορίστου
Πλήρης απασχόληση
PwC Greece - Αγγελίεσ - Θέσεισ Εργασίασ

supply chain analytics professionals

Αθήνα

-
20 Ιαν 2025 από 

PwC Greece

Our Supply Chain Analytics team combines industry knowledge, subject expertise and extensive experience in operational strategy formulation, operational effectiveness, project management, operations transformation, supply chain management and optimization. Our client base consists primarily of large and medium organizations.  Due to the continued growth of our practice, we are now recruiting high caliber experienced Associates and Senior Associates for our team in Athens.       Examples of tasks you will work on as part of the team:  Be a member of large projects around the areas of digital operations and supply chain transformation, supply chain strategy and execution, strategic network design, inventory optimization, demand planning and statistical forecasting  Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria  Participate in the quantitative analysis, assessing the depth required for an individual work-stream on each assignment, translating the analysis into useful findings and quality assuring the results  Produce clear, persuasive, concise and data-driven presentations for senior audiences  Design and deploy machine learning algorithms (e.g. clustering for products segmentation, supervised learning for statistical forecasting) and techniques within the Supply Chain domain  Apply operations research mathematical modeling algorithms to solve complex Supply Chain optimization problems (e.g. VRP, production scheduling, multi-echelon inventory optimization)    What we are looking for:  Excellent academic records from a Greek or foreign top-tier university with background in Engineering, Supply Chain, Management Science, Supply Chain Analytics, Operations Research, Business, or related discipline  MSc on a related discipline from top tier business schools will be highly regarded  1–4year of relevant working experience in at least one of the following disciplines: Operations transformation, Supply Chain transformation, Procurement transformation, Operations excellence  Excellent business analytical and problem solving   Familiar with business procedure, processes, and tools   Adaptability and agility to change; Innovative, thoughtful, and enthusiastic attitude about learning  Commitment to providing excellent quality work and building client relationships  Confident and positive attitude, focused on teamwork and communication with colleagues and clients at all levels      What’s in it for you:     At PwC is all about people, encouraging high performance and quality work.  Being part of our team includes:    🕑 Hybrid working model 💸 Competitive total compensation package   🏥 Health and life insurance    🤵 Dress for the day - wear what makes you feel comfortable and dress for your day   💻 Company mobile phone and laptop    🌴 Extra days of annual leave   🧘🏼 Wellness Initiatives like gym sessions & nutritionist   🏃🏽‍♂️ Actions Teams eligible to participate (e.g. Running, Trekking)    📚 Career development opportunities & continuous training whilst learning from a wide range of top professionals and through tailor made training programmes   🌎 Global mobility opportunities  If you're looking for a team that values your work and solves meaningful problems, apply now!    We believe the best work is human-led and tech-powered. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Διοίκηση Επιχειρήσεων
Υβρυδική εργασία
Αορίστου
Πλήρης απασχόληση
PwC Greece - Αγγελίεσ - Θέσεισ Εργασίασ

transformation governance specialist

Αθήνα

-
20 Ιαν 2025 από 

PwC Greece

Due to the continued growth of our practice and consistently high demand for technology consulting services, we are now recruiting a Transformation Governance Specialistin our Technology Advisory team with a preference in Energy, Banking or Public Sector related profiles. As a Transformation Governance Specialist, you will play a crucial role in establishing and operating the Transformation Governance Center. Your primary objective will be to support the effective governance of transformation initiatives, ensuring alignment with strategic goals and facilitating seamless communication and collaboration among all stakeholders involved in the transformation projects. Examples of tasks you will work on as part of the team Strategic Directions Definition: Collaborate with stakeholders to establish strategic directions that align with the organization’s transformation goals. Establishment of Governance Framework and structures: Support the design and implementation of governance structures that align with strategic objectives and ensure compliance with established guidelines. Milestone Identification and Roadmap Development: Identify key milestones for strategic initiatives and develop a comprehensive transformation roadmap to guide the organization’s journey. Recognise interdependencies among strategic initiatives, ensuring integrated planning and execution. Stakeholder Management and Communication: Design and implement communication and collaboration plans among all stakeholders, including internal teams, contractors, and consultants. Ensure effective collaboration and communication across project teams. Performance Monitoring and Reporting: Develop and agree on progress reporting standards and appropriate Key Performance Indicators (KPIs) for strategic actions. Monitor progress and update senior management on critical milestones, risks, and dependencies through regular and ad-hoc reports. Risk Management: Establish risk management methodologies for the operational transformation. Analyze and address any delays, risks, or critical issues affecting the project’s progression. Consultative Support and Guidance: Assist project managers and workstream leads with management advisory services throughout the program duration. Assist in organizing presentations, workshops and trainings for managing the business transformation. Business Development: Actively participate in the development of detailed technical and financial proposals, work plans, and other materials to support our business development efforts in consulting services. What we are looking for 3-5 years of working experience in Energy or Banking sector is highly appreciated University degree in Computer Science or other relevant fields, advanced degrees (MBA, and/or other Master’s Degree) are viewed favourably. Proven track record of executing high-impact transformational projects across various industry practices (e.g., Energy & Utilities, Financial Services, Consumer Industrial Products and Services, Public Sector) from a consulting or technical implementation perspective Certifications such as PMP, ITIL, Lean Six Sigma, COBIT are highly favored. Expertise in building something from scratch and seeing it through; envisioning the big picture, setting goals and developing programs from concept to execution. Clear and concise spoken and written communication style tailored to each specific audiences, with the ability to convey technical concepts to both technical and non-technical stakeholders. What’s in it for you    At PwC is all about people, encouraging high performance and quality work.    Being part of our team includes:  🕑 Hybrid working model  💸 Competitive total compensation package  🏥 Health and life insurance  🤵 Dress for the day - wear what makes you feel comfortable and dress for your day  💻 Company mobile phone and laptop  🌴 Extra days of annual leave  🧘🏼 Wellness Initiatives like gym sessions & nutritionist  🏃🏽‍♂️ Actions Teams eligible to participate (e.g., Running, Trekking)  📚 Career development opportunities & continuous training whilst learning from a wide range of top professionals and through tailor made training programmes  🌎 Global mobility opportunities    Please note that all well being benefits mentioned above are subject to annual review.    If you're looking for a team that values your work and solves meaningful problems, apply now!    We believe the best work is human-led and tech-powered. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.

Διοίκηση Επιχειρήσεων
Υβρυδική εργασία
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Πλήρης απασχόληση

Για το τμήμα Franchise, αναζητούμε Εκπαιδευτή / Επιθεωρητή Εμπορικής Εικόνας Καταστημάτων στην Θεσσαλονίκη, που θα διασφαλίζει την εκπαίδευση των συνεργατών σε θέματα λειτουργίας & εμπορικής εικόνας των καταστημάτων.     Στις καθημερινές αρμοδιότητες του ρόλου θα χρειάζεται να:   Εκπαιδεύεις τους Franchisee σε θέματα λειτουργίας και εμπορικής εικόνας για το άνοιγμα του νέου καταστήματος Εκπαιδεύεις τους συνεργάτες σε ποικίλες δραστηριότητες (π.χ. σε θέματα ποιοτικής διαχείρισης προϊόντων, νέα είδη και τάσεις της αγοράς, στην ορθή τοποθέτηση και παρουσίαση προϊόντων στους χώρους πώλησης, στον ορθό τρόπο καταγραφής παραγγελίας, στις πρακτικές διαχείρισης προϊόντων με στόχο την μείωση των απωλειών, στην υλοποίηση ενεργειών, καθώς και στο στήσιμο προωθητικών ενεργειών) Διενεργείς επισκέψεις στο δίκτυο με σκοπό τον έλεγχο τήρησης των προδιαγραφών που έχουν τεθεί αναφορικά με τη σωστή εμπορική εικόνα του καταστήματος Αναπτύσσεις ατομικά πλάνα για την εκπαίδευση του franchisee και του προσωπικού του καταστήματος. Επιβλέπεις την υλοποίηση και συντήρηση των πλάνο-γραμμάτων Παρακολουθείς συνεχώς τις εξελίξεις – τάσεις στην αγορά   Το προφίλ σου:   Είσαι Πτυχιούχος ΑΕΙ / ΤΕΙ Διοίκησης Επιχειρήσεων ή συναφούς κλάδου Έχεις προϋπηρεσία τουλάχιστον 2 ετών σε συναφή θέση στο food-market ή σε θέση Merchandiser σε δίκτυο λιανικής Έχεις Πολύ καλή γνώση Αγγλικών Γνωρίζεις & χειρίζεσαι άριστα Η/Υ (Microsoft Office) Διαθέτεις άριστες επικοινωνιακές δεξιότητες Είσαι προσανατολισμένος στο αποτέλεσμα & δίνεις έμφαση στην λεπτομέρεια Έχεις πελατοκεντρική προσέγγιση Εστιάζεις στην τήρηση των διαδικασιών   Μπορείς και εσύ να διεκδικήσεις μία θέση στην ομάδα μας! Στη METRO προσφέρουμε ένα αξιόπιστο και σταθερό περιβάλλον εργασίας γεμάτο προκλήσεις!

Διοίκηση Επιχειρήσεων
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Γευσήνους ABEE - Αγγελίεσ - Θέσεισ Εργασίασ

qfsehs manager

Λάρισα

-
18 Ιαν 2025 από 

Γευσήνους ABEE

We are currently seeking a Quality, Food Safety, Environment, Health & Safety Manager (QFSEHS Manager) to join our Total Compliance Team, empowering our Production Unit in Ampelonas, Larissa  His/her responsibilities will be: •   Develop, Coordinate & Maintain Total Quality Management Systems according to internal & external Policies, Procedures and Practices (ISO 22000, ISO 9001, ISO 22005, ISO 14001, ISO 45001 & HALAL) •   Supervise the implementation processes of the Total Quality Management Systems and ensure fully compliance with the Standards, the Legislation & the Customer’s/Client’s requirements   •   Coordinate, review and update Policies, Procedures and Working Instructions under the scope of the TQM Standards •   Organize and perform certification processes & carry out Internal Inspections/Audits in accordance with the Organization’s Standards •   Prepare Technical Reports, Ensure & Deliver Compliance with the Organization’s KPI’s   •   Prepare, Review & Update Product’s Technical Specifications  •   Liaise with Local Authorities, External Parties & Customers/Clients regarding any Quality, Food Safety, Environment, Health and Safety issue •   Responsible to deliver GMP’s Trainings & the execution of the Environmental Monitoring Program   Requirements •   Bachelor’s Degree in Food Technology, Agriculture, Chemistry/Chemistry Engineering, or related field •   Master’s Degree in Quality Assurance/Quality Management/Food Safety, will be considered an asset •   At least 7 years professional experience within the manufacturing industry (ideally FMCG) in a similar position, with minimum 2 years’ experience in a managerial position •   Deep knowledge of quality, food safety, health & safety legislation & standards •   Ability to work independently with minimal direction whilst strong sense of responsibility •   Attention to detail, problem-solving skills, decision-making skills, results-driven approach •   Strong communication, negotiation, and interpersonal skills with the ability to multitask •   Excellent use of English language; knowledge of an extra language is a plus •   IT literate with demonstrable Microsoft Office skills What we offer •   Excellent working environment in a fast-growing organization with passionate professionals •   Competitive salary & extra benefits •   Private health insurance plan •   Training & career development

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Πλήρης απασχόληση
Γευσήνους ABEE - Αγγελίεσ - Θέσεισ Εργασίασ

area manager

Αθήνα

-
18 Ιαν 2025 από 

Γευσήνους ABEE

Αρμοδιότητες: •   Εξασφαλίζει και επιβλέπει συνολικά την ορθή και εύρυθμη λειτουργία των υπ’ευθύνη του/της έργων (διαχείριση συμβολαίων, επαφές με τους πελάτες, ποιότητα προϊόντων και εξυπηρέτηση πελατών) •   Πραγματοποιεί επισκέψεις στα σημεία ευθύνης των έργων που έχει αναλάβει •   Αναγνωρίζει, αξιολογεί και επιλύει τυχόν προβλήματα •   Μεριμνά για τη επίτευξη συμφωνημένων στόχων και αποτελεσμάτων σύμφωνα με το χρονοδιάγραμμα •   Μελετά ποσοτικά & ποιοτικά κριτήρια και πραγματοποιεί προτάσεις/αναφορές στη Διοίκηση της εταιρείας Απαραίτητα προσόντα: •   Εργασιακή εμπειρία τουλάχιστον 3 ετών σε αντίστοιχη θέση, κατά προτίμηση στον κλάδο της εστίασης  •   Πρότερη εμπειρία στη διαχείριση έργων (project management) •   Εξαιρετικές επικοινωνιακές δεξιότητες όσον αφορά τη διαχείριση πελατών & έργων •   Ηγετικές & οργανωτικές ικανότητες  •   Ικανότητες ανάληψης πρωτοβουλιών και λήψης αποφάσεων •   Ομαδικότητα, υπευθυνότητα, συνέπεια και επαγγελματισμός •   Καλή γνώση H/Y & Αγγλικών •   Κάτοχος διπλώματος οδήγησης & δυνατότητα ταξιδιών •   Κάτοχος πιστοποιητικού υγείας σε ισχύ Η εταιρία προσφέρει: •   Πλήρη απασχόληση  •   Ανταγωνιστικό πακέτο αποδοχών •   Ευχάριστο & δυναμικό περιβάλλον εργασίας •   Συνεχή εκπαίδευση & προοπτικές εξέλιξης •   Παροχή γεύματος σε εστιατόριο στις εγκαταστάσεις της εταιρίας

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Γευσήνους ABEE - Αγγελίεσ - Θέσεισ Εργασίασ

area manager

Θεσσαλονίκη

-
18 Ιαν 2025 από 

Γευσήνους ABEE

Area Manager (Περιφεριακός Δ/ντής) Αρμοδιότητες: ·      Διασφαλίζει και ελέγχει την τήρηση των κανόνων υγιεινής & ασφάλειας στο χώρο εργασίας σύμφωνα με τις προδιαγραφές της εταιρείας με καθημερινές επισκέψεις στα σημεία ·      Αναγνωρίζει, αξιολογεί και επιλύει τυχόν προβλήματα ·      Μελετά ποσοτικά & ποιοτικά κριτήρια και πραγματοποιεί προτάσεις/αναφορές στη Διοίκηση της εταιρείας Επιθυμητά προσόντα: ·      Εργασιακή εμπειρία τουλάχιστον 2-3 ετών σε αντίστοιχη θέση, κατά προτίμηση σε χώρους εστίασης ·      Ηγετικές ικανότητες και επιχειρηματικός προσανατολισμό ·      Ικανότητες επικοινωνίας, συνεργασίας, οργάνωσης και διαχείρισης χρόνου ·      Ομαδικότητα, υπευθυνότητα, συνέπεια και προσοχή στη λεπτομέρεια ·      Καλή γνώση H/Y & Αγγλικών ·      Κάτοχος πιστοποιητικού υγείας σε ισχύ Η εταιρία προσφέρει: ·      Πλήρη απασχόληση & σταθερό ωράριο ·      Ανταγωνιστικό πακέτο αποδοχών ·      Ευχάριστο & δυναμικό περιβάλλον εργασίας ·      Συνεχή εκπαίδευση & προοπτικές εξέλιξης

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IL TOTO - Αγγελίεσ - Θέσεισ Εργασίασ

area manager

Αττική

-
17 Ιαν 2025 από 

IL TOTO

Ο Area Manager της IL TOTO διασφαλίζει την άριστη λειτουργία των καταστημάτων που βρίσκονται υπό την ευθύνη του, εφαρμόζοντας πρότυπα για την ποιότητα των προϊόντων, την εξυπηρέτηση και την εικόνα των καταστημάτων. Είναι υπεύθυνος για την εκπαίδευση του προσωπικού, την παρακολούθηση των οικονομικών αποτελεσμάτων και την υποστήριξη των καθημερινών λειτουργιών. Καθήκοντα: Διασφάλιση Λειτουργίας: Εξασφαλίζει την τήρηση των διαδικασιών και των προτύπων ποιότητας. Εκπαίδευση Προσωπικού: Παρέχει εκπαίδευση και επανεκπαιδεύει το προσωπικό στα καταστήματα ευθύνης του, συμπεριλαμβανομένων των νέων προϊόντων και διαδικασιών. Επίβλεψη Καθημερινών Εργασιών: Διεξάγει ελέγχους για την ποιότητα, τη σωστή χρήση εξοπλισμού και την εξυπηρέτηση πελατών. Λύση Θεμάτων: Ενεργεί άμεσα για την επίλυση λειτουργικών και τεχνικών ζητημάτων. Τοπική Προβολή: Αναγνωρίζει τις ανάγκες για τοπικό marketing και παρακολουθεί την υλοποίηση αυτών των ενεργειών. Αξιολόγηση Αποτελεσμάτων: Συγκεντρώνει δεδομένα και αξιολογεί την αποτελεσματικότητα των ενεργειών για συνεχή βελτίωση. Απαιτούμενα Προσόντα: Πιστοποίηση SCA ή παρακολούθηση εγκεκριμένων σεμιναρίων barista. Εμπειρία 2-4 ετών σε αντίστοιχη θέση, ιδανικά στον χώρο της εστίασης. Άριστες επικοινωνιακές και διαπραγματευτικές δεξιότητες. Οργανωτικότητα και συνέπεια. Καλή γνώση MS Office και δυνατότητα ταξιδιών. Παροχές: Εταιρικό αυτοκίνητο και εξοπλισμός (tablet, κινητό τηλέφωνο). Συνεχής εκπαίδευση και προοπτικές επαγγελματικής εξέλιξης. Εργασία σε ένα δυναμικό και υποστηρικτικό περιβάλλον.

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TaskUs - Αγγελίεσ - Θέσεισ Εργασίασ

senior operations manager

Θεσσαλονίκη

-
17 Ιαν 2025 από 

TaskUs

So what does a Senior Operations Manager really do? Think of yourself as someone who will oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders, and Staff assigned to his campaigns, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch. Now we need your full concentration because it’s time to imagine what it’s like being a Senior Operations Manager. Imagine yourself going to work with one thing on your mind: that you will be responsible for operations. As you tackle your new tasks for the day, you know that it will lead to one thing: being the responsible one includes monitoring staffing, providing temporary coverage, and training. As a Senior Operations Manager, you will be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. You will also be responsible for regular and often daily interactions with all the company departments/ campaign team leaders and the whole management team. You will also maintain an open line of communication between staff and senior management. You will also manage and staff the operations assigned. You will also be responsible for all aspects of operations which include but not limited to monitoring operations staffing, providing temporary coverage and training; provision of excellent client service, problem resolution, and the like. What else? Well, you’ll also need to develop individual and team goals, as well as to implement plans in order to carry out the objectives. As a leader, you will guide your operations managers whenever you need to meet all team and individual goals. Aside from this, you must think of yourself as a cop -- in a way that you must ensure that everyone is in compliance with all established policies and procedures. Think also of yourself as a sidekick, in a way that you’ll assist the Operations Director whenever they craft operation procedures. So, do you have what it takes to become a Senior Operations Manager? Requirements: * Must be bilingual English C1 proficient or above * 2+ years BPO senior operational management experience, or 5+ years BPO operational manager * Experience in scaling and building operations and fosters employee retention * Experience in managing operations including, budgeting, billing, profit & loss, and account management * Strong people management skills, including coaching and developing teams * Great communicator, oral and written, able to address various audiences from executive leadership to entry-level employees * Performance-driven execution and delivery, someone who drives teams to success *Strong presentation skills * Ability to build productive business relationships with clients If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! About TaskUs: We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. At TaskUs, we believe our employees always come first. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities. TaskUs currently has over 45,500 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

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