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Designia Insurance Brokers, member of Eurolife FFH Insurance Group, has been active in insurance and reinsurance brokerage since 1992. We provide broking and consulting services in all insurance lines and for clients across all the sectors of the economy, with the ability to design tailor made solutions for specialized insurance needs.We are looking for an Insurance Placement Officer in the Wholesale Department, with strong market knowledge and desire to excel in a challenging and fast-paced environment.Role responsibilities<ul><li>Preparing and completing submission information for prospective clients, which includes, reviewing current insurance programs and risk management needs</li><li>Management of existing and new non-motor portfolio (insurance orders, renewals, changes, control of insurance policies, terms, etc.)</li><li>Preparing the application through Designia Insurance Brokers management system and any other information of importance to the submission</li><li>Management of insurance offers, evaluation, comparison, study, and follow-ups with companies for completion of the submission and underwriting process, and highlighting unique characteristics of each risk</li><li>Participating&nbsp;in renewal strategy meetings with service and sales teams identifying the need to re-market selected accounts, viable markets available, account problems, and known competition</li><li>Participation in various projects</li></ul>Knowledge, Skills &amp; Experience<ul><li>5+ years’ experience in a similar position or at least knowledge of P&amp;C lines (fire and liability)</li><li>Analytical thinking and strong organizational skills</li><li>Result orientation and self-initiative with proven ability to achieve goals under pressure within strict time limits &amp; quality standards</li><li>Motivation for continuous improvement and development</li><li>Excellent written and verbal communication skills</li><li>Advanced knowledge of MS Office</li><li>Excellent knowledge of English</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading insurance Broker with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Wholesale Unit Officer

We are seeking a dedicated&nbsp;Claims Support Officer&nbsp;to join our team and contribute to the effective management of non-life claims operations. This role is perfect for a detail-oriented professional with excellent organizational and communication skills.Role Responsibilities&nbsp;<ul><li>Provide comprehensive&nbsp;claims support&nbsp;to ensure smooth operations.</li><li>Manage and coordinate the&nbsp;Non-Life email&nbsp;processes.</li><li>Prepare and maintain accurate&nbsp;statistics&nbsp;to support decision-making.</li></ul>Knowledge, Skills &amp; Experience&nbsp;<ul><li>BA/BS degree or equivalent&nbsp;</li><li>Εxperience in Customer Service will be considered as a plus.</li><li>Knowledge as a claims adjuster is not required.</li><li>Excellent Organizational skills.</li><li>Time management.</li><li>Strong&nbsp;Communication skills.</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Claims Support Officer

We are looking for an experienced and motivated&nbsp;Team Leader&nbsp;to join our&nbsp;Claims Team&nbsp;at the Eurolife Experience Center. In this role, you will oversee a team of dedicated associates, drive performance, and ensure the seamless management of operations and projects.Role Responsibilities&nbsp;&nbsp;Team Management<ul><li>Set priorities and define team goals.</li><li>Address and manage critical issues effectively.</li><li>Monitor performance and ensure operational excellence.</li><li>Provide coaching, training, and development for team members.</li><li>Conduct performance evaluations and support continuous improvement.</li></ul>Project &amp; Initiative Management<ul><li>Lead and oversee various projects, initiatives, and User Acceptance Tests (UATs).</li><li>Identify team and process needs, clarify issues, and provide effective solutions.</li></ul>Business-as-Usual (BAU) Operations<ul><li>Oversee day-to-day claims operations.</li><li>Manage email correspondence and approvals beyond team authority limits.</li></ul>Reporting &amp; Analytics<ul><li>Prepare daily operational overviews.</li><li>Monitor demand and capacity on a monthly basis.</li><li>Generate performance reports using the SalesForce CRM tool.</li><li>Create ad hoc reports and dashboards as required.</li></ul>Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent.</li><li>2-4&nbsp;years&nbsp;of experience in Customer Service.</li><li>1 year of team management experience&nbsp;will be considered as a plus.</li><li>Knowledge as a claims adjuster is not required.</li><li>Strong organizational, analytical, and communication skills.</li><li>A proactive approach to problem-solving and team development.</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;</li><li>Health Insurance Plan&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Claims Support Τeam Leader

We are looking for a&nbsp;Motor Claims Adjuster&nbsp;with critical problem solving ability to join our team.&nbsp;Role Responsibilities&nbsp;As a&nbsp;Motor Claims Adjuster,&nbsp;you will be responsible to:<ul><li>Handle the full cycle process of motor claims</li><li>Gather, check and maintain records of all data and documentation so as to ensure the settlement of claims</li><li>Handle claims and calculate the amount of compensation under the terms of the contract</li><li>Work towards out-of-court settlement of claims for damages</li><li>Estimate the final amount of claims and ensure the payment procedure according to contract terms and company policies</li><li>Suggest process improvements in order to support business in a more customer oriented way</li><li>Provide a high standard of customer service</li><li>Identify potential fraud cases and make appropriate referrals</li><li>Deal effectively with complaints</li></ul>Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>2-3 years of experience in&nbsp;Motor Claims Handling</li><li>Legal knowledge on motor claims</li><li>Advanced knowledge of MS Office</li><li>Fluency in English language</li><li>Excellent communication, time management &amp; organizing skills</li><li>Fast thinker</li><li>Attention to detail</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications</li><li>Continuous training and development opportunities</li><li>Health Insurance Plan</li></ul>

Motor Claims Adjuster

We are looking for a&nbsp;Contact Center Agent&nbsp;to join our Eurolife FFH team.Role ResponsibilitiesAs a&nbsp;Contact Center Agent,&nbsp;you will be responsible for:<ul><li>Answer inbound and outbound calls in a timely and friendly manner</li><li>Manage the incoming chat</li><li>Identify customers needs, clarify information, provide solutions and manage complaints</li><li>Manage and process customers’ requests in collaboration with other departments</li><li>Collect lead for prospective/existing customers</li><li>Manage the emails and check of supporting documents</li></ul>Knowledge, Skills &amp; Experience<ul><li>Lyceum, IEK, BSc degree</li><li>Previous experience in insurance industry/ customer support role/customer service or equivalent</li><li>Computer use competency (MS Office/ CRM system)</li><li>Excellent knowledge of English language</li><li>Certification (level A) for the provision of insurance advisory services will be considered a plus</li><li>Strong communication, negotiation and interpersonal skills</li><li>Customer focus and adaptability to different personality types</li><li>Flexibility and adaptability in performing additional tasks where needed</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>Continuous training and development opportunities</li></ul>

Contact Center Agent (Fixed-term position)

We are seeking a dynamic&nbsp;Non-Motor Claims Team Leader&nbsp;to join our organization and lead a team dedicated to delivering excellent claims management services.&nbsp;&nbsp;Role Responsibilities&nbsp;As a Non-Motor Claims Team Leader, you will be responsible to:&nbsp;<ul><li>Lead, motivate, and develop the claims team to achieve high performance and meet organizational objectives.&nbsp;</li><li>Ensure adherence to established processes and regulatory compliance across all claims operations.&nbsp;</li><li>Conduct regular audits to identify risks and ensure robust controls are in place.&nbsp;</li><li>Review and approve non-motor claims for compensation in line with company policies.&nbsp;</li><li>Respond promptly to inquiries and requests from partners, policyholders, and other stakeholders.&nbsp;</li><li>Liaise with assessors and experts to ensure accurate and efficient claims handling.&nbsp;</li><li>Produce and analyze statistical reports&nbsp;</li><li>Oversee the team's review of pending and settled claims to maintain accuracy and efficiency.&nbsp;</li></ul>Knowledge, Skills &amp; Experience&nbsp;<ul><li>BA/BS degree or equivalent&nbsp;</li><li>8-10 years of experience in Non - Motor Claims Handling&nbsp;</li><li>Knowledge of motor claims handling will be considered as a plus&nbsp;</li><li>Knowledge of motor claims handling will be considered as a plus&nbsp;</li><li>Proficient in using Microsoft Office tools (e.g., Excel, Word, PowerPoint).&nbsp;</li><li>Fluency in English, both written and spoken.&nbsp;</li><li>Excellent&nbsp;understanding of reinsurance contracts and their application.&nbsp;</li><li>Strong communication and interpersonal skills for engaging with stakeholders and guiding a team.&nbsp;</li><li>Analytical mindset with the ability to generate and interpret statistical data.&nbsp;</li><li>A proactive and problem-solving approach to managing challenges and risks.&nbsp;</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;</li><li>Health Insurance Plan&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Non-Motor Claims Team Leader

We are looking for an experienced Senior Pricing Actuary with solid P&amp;C pricing background and sharp business acumen to join our P&amp;C Technical Division. We want a reliable and confident professional with problem solving ability, responsible for designing and executing the pricing strategy for the P&amp;C lines of business.Main Responsibilities / Accountabilities<ul><li>Establish robust and efficient pricing framework with particular emphasis in retail products</li><li>Plan, organize and conduct periodic rate reviews, including rate adequacy reviews, segmentation analysis, pricing optimization, rate change impact projections, product profitability tests</li><li>Conduct profitability analysis for new products and participate in the product development process</li><li>Closely cooperate with reserving actuaries, data scientist, underwriting and IT in order to improve data availability, structure, accuracy and overall data governance</li><li>Imbue analytical thinking and measurement culture in the organization</li><li>Actively support corporate cross functional initiatives</li></ul>Candidate profile<ul><li>Master’s degree in Actuarial Science, Mathematics, Statistics or relevant field.</li><li>Minimum 5 years of pricing experience in P&amp;C lines, including risk analysis, rate segmentation and price elasticity modelling; experience in rate optimization is considered a plus</li><li>Advanced knowledge of WTW pricing software suite</li><li>Strong data management skills (SQL, Python, SAS or relevant)</li><li>Self-motivated individual with ability to take initiatives</li><li>In depth understanding of local insurance market and underlying trends</li><li>Excellent verbal and written communication skills; excellent command of the English language</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market.</li><li>A competitive compensation package relevant to qualifications.</li><li>Health Insurance plan.</li><li>Continuous training and development opportunities.</li><li>Hybrid Working Model.</li></ul>

Senior Pricing Actuary, P&C

We are looking for enthusiastic and result-driven&nbsp;Insurance Relationship Managers&nbsp;to join our growing team in the region of&nbsp;Crete. From this role, you will be responsible to enhance our relationship with our Bancassurance Partner, by managing the day-to-day insurance sales operations, providing appropriate solutions for every customer in order to boost top-line growth, customer acquisition levels and profitability.&nbsp;Role responsibilities&nbsp;<ul><li>Execute sales through leads generated via referrals from the assigned bank partner.</li><li>Analyze customers’ needs in insurance areas and cover these needs from company’s product range</li><li>Cross sell and up sell to client base</li><li>Provide post- sales servicing and manage customer relationship</li><li>Meet personal and team sales targets</li><li>Attend meetings, sales events and trainings to keep abreast of the latest developments</li><li>Report and provide feedback to management using statistical data</li></ul>&nbsp;&nbsp;Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent</li><li>Strong communication, negotiation and interpersonal skills</li><li>Self-motivated and driven</li><li>Ability to deliver under pressure to short deadlines and cope with changing priorities</li><li>Team Player</li><li>Computer use competency&nbsp;</li></ul>&nbsp;What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market</li><li>A competitive compensation package relevant to qualifications&nbsp;plus bonus, according to target fulfillment.</li><li>Continuous training and development opportunities</li><li>Health Insurance plan</li></ul>

Insurance Relationship Manager (Region of Crete)

We are looking for an&nbsp;Operational Risk Officer&nbsp;with solid operational risk management background and sharp business acumen to join our team. We want a reliable, highly perceptive and methodical professional with problem solving ability to support us implementing a wide range of methodologies concerning operational risk management.Key Role Responsibilities<ul><li>Facilitates various operational risk assessments (Risk &amp; Control Self-Assessments, Fraud Risk Assessments, Outsourcing Risk Assessments etc.).</li><li>Management of operational risk events (identification, root-cause analysis, recording and reporting).</li><li>Management of operational Key Risk Indicators (establishment, monitoring and reporting).</li><li>Management of operational risk mitigating actions (set-up, recording and follow-up).</li><li>Ongoing update and enhancement of operational risk framework.</li><li>Active participation in operational risk awareness initiatives.</li><li>Business Continuity Plan (Performance of Business Impact Analysis &amp; BCP test coordination).</li></ul>Knowledge, Skills &amp; Experience<ul><li>Bachelor’s degree in Statistics, Economics, Actuarial sciences or alike. A relevant Master’s degree is essential.</li><li>At least 5 years of working experience in an insurance company, financial institution or consultancy firm. Relevant work experience in operational risk management/audit/control positions will be strongly considered. Candidates with strong quantitative working experience are also encouraged to apply.</li><li>Relevant professional certifications such as Operational Risk Manager (ORM), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) will be considered an asset.</li><li>Organizational/ analytical skills and results orientation.</li><li>Strong verbal and written communication and presentation skills.</li><li>People &amp; process oriented.</li><li>High level of discretion of confidential work and information.</li><li>Focus on delivering work of high quality. Ability to meet deadlines.</li><li>Excellent knowledge of Greek and English languages.</li><li>Computer literacy (Word, PowerPoint, especially advanced knowledge of Excel is essential).</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market.</li><li>A competitive compensation package relevant to qualifications.</li><li>Health Insurance plan.</li><li>Continuous training and development opportunities.</li><li>Hybrid Working Model.</li></ul>

Operational Risk Officer

We are looking for a Reinsurance associate with a P&amp;C background to join our team.&nbsp;The candidate will need to be reliable, professional with great organizational and communication skills and with an excellent grasp of the English language (both written &amp; verbal).&nbsp;&nbsp;&nbsp;&nbsp;Main Responsibilities / Accountabilities<ul><li>Assist in placing reinsurance treaties across all lines of business, according to the company’s risk mitigation policy</li><li>Conduct and manage reinsurance statistics reporting for both treaty and facultative cessions (incl. SII requirements) &amp; all relevant administrative requirements (technical accounts &amp; claims recoveries)</li><li>Structure and streamline operational reinsurance processes</li><li>Ensure the completeness and accuracy of reinsurance data within the company’s reinsurance application /system</li><li>Ensure application of the reinsurance treaty terms and conditions to underlying products (original Insurance policies)</li></ul>&nbsp;Candidate profile<ul><li>Self-motivated individual with ability to undertake initiatives, prioritize appropriately and embrace challenges</li><li>Ability to work independently but also as part of team</li><li>Excellent time management and ability to deliver on strict project deadlines</li><li>Excellent verbal and written communication skills with exceptional command of the English language</li><li>Reinsurance treaty, policy and contract interpretation experience</li><li>Ability to build relationships with Reinsurers</li><li>Understanding of reinsurance market and traditional structures</li><li>Analytical mindset and ability to structure and simplify operational reinsurance tasks &amp; processes</li><li>Relevant working experience (minimum 3-5yrs)</li><li>Master’s degree and /or participation in Reinsurance seminars will be considered a plus</li></ul>Working experience:&nbsp;3 to 5 years&nbsp;Objectives<ul><li>Develop a young and enthusiastic individual into an experienced reinsurance specialist; have the ability to mitigate personnel risk and increase the bench depth of technical department</li><li>Simplify reinsurance operations and eliminate manual intervention from recurring processes</li><li>Control and holistically monitor end to end reinsurance processes</li><li>Enhance department ability to explore more sophisticated reinsurance structures / techniques</li></ul>&nbsp;Αίτηση

Reinsurance Associate

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Θέσεις Εργασίας Ελλάδα - Σελίδα 2

wholesale unit officer

Eurolife FFH

claims support officer

Eurolife FFH

claims support τeam leader

Eurolife FFH

motor claims adjuster

Eurolife FFH

contact center agent (fixed-term position)

Eurolife FFH

non-motor claims team leader

Eurolife FFH

senior pricing actuary, p&c

Eurolife FFH

insurance relationship manager (region of crete)

Eurolife FFH

operational risk officer

Eurolife FFH

reinsurance associate

Eurolife FFH