Αποθήκη / Logistics

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Ανθρώπινο Δυναμικό / HR

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We are looking for an HR Operations Specialist to join our HR Operations team and handle various personnel-related duties. The ideal candidate has gained experience in HR processes, is organized, and can handle various administrative tasks on time.This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape and be able to influence, execute, and see the impact of your work at the end of the day.What you’ll do:<ul><li>Be responsible for implementing and monitoring the “Digital Card Project”. Oversee the project's smooth operation and make recommendations for improvements to the “Digital Card Application”, according to the emerging needs.</li><li>Collaborate and guide internal teams and stakeholders regarding the “Digital Card Project”, to ensure compliance with company policies and labor regulations</li><li>Collect and assist in the preparation of payroll data on a monthly basis</li><li>Provide guidance to HR Admins</li><li>Provide support and respond to employees regarding HR-related inquiries</li><li>Stay up-to-date with changes in employment law and regulations to ensure compliance</li><li>Prepare monthly, quarterly and ad hoc reports upon requests</li></ul> What you need to be successful <ul><li>At least 5 years of experience in HR Operations role</li><li>BSc preferably in Accounting or Human Resources</li><li>Advanced knowledge of labor laws</li><li>Hands-on experience with an HR Software (Workday knowledge will be considered a plus)</li><li>High level of attention to detail and numerical literacy</li><li>Excellent proven organizational skills, with the ability to prioritize</li><li>Strong phone, email, and in-person communication skills</li><li>People-oriented personality, approachable, good listener</li><li>Good sense of responsibility and commitment to confidentiality</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

HR Operations Specialist

We are looking for a Business Intelligence (BI) Analyst who will use and enhance our BI and Analytics solutions that turn data into information, information into insight and insight into business decisions. If you have a background in data and business analysis, you are analytical and an excellent communicator, then challenge yourself by joining our #BIteam and make an impact!This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.What you’ll do:<ul><li>Work closely with cross-functional teams across the business to understand data needs and come up with creative analytical solutions</li><li>Understand business strategy, provide recommendations and leverage technical skills to create insightful BI solutions that will take team to the next level</li><li>Take ownership of the data processing pipeline, including data import, cleaning and processing of large amounts of data</li><li>Perform complex data analysis to identify trends, patterns, and insights that drive business decisions &amp; communicate your findings</li><li>Design, develop and deliver data-flows, dashboards and reports.</li><li>Optimize &amp; enhance our BI stack &amp; processes</li></ul> What you need to be successful &nbsp;<ul><li>Bachelor's in a quantitative field (e.g. Computer Science, Management Science and Technology, Statistics, Mathematics, Physics or Engineering)</li><li>At least 2 years of working experience in a similar role</li><li>Good knowledge &amp; expertise in SQL and building ETL pipelines</li><li>Experience using Python and/or BI/Data Visualization tools (Power BI, Tableau, Looker Studio)</li><li>Familiarity with version control systems (ie Git)</li><li>Ability to write well-documented, reusable code</li><li>Excellent presentation skills in both Greek and English language</li><li>A continuous improvement mindset with high attention to detail and commitment to quality.</li></ul>Awesome if you have:<ul><li>MSc in Data Science/Business Analytics or similar quantitative field will be considered a plus</li><li>Experience using data orchestration &amp; transformation tools (ie Airflow, dbt)</li><li>Experience on cloud computing, especially Google Cloud Platform</li><li>Familiarity with Data Science and Machine Learning Algorithms</li><li>Familiarity with working with APIs</li><li>An interest to learn and apply knowledge in the AI field</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you &nbsp;<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;

Business Intelligence (BI) Analyst

We are looking for a Operation Associate - Quick Commerce to join our team in Greece.You’ll be responsible for ensuring the operational success and satisfaction of our partner network across the country. You will be the face of our company in the field, travelling to partner sites to train, troubleshoot, and build strong relationships. You’ll need to bring a hands-on approach to problem-solving and a customer-centric mindset, with a proven ability to manage relationships and drive performance on the ground.You’ll collaborate closely with cross-functional teams including Tech Support, Customer Service, and the central Operations department to resolve issues and streamline daily processes. By providing direct, on-site support and expert guidance, you’ll lead initiatives that enhance partner efficiency, boost satisfaction, and create a measurable impact on our local market coverage. Our mission is to build strong, trust-based relationships with our partners, drive operational excellence in the field, enhance the partner and customer experience, and play a crucial role in strengthening our company's presence across Greece.What you’ll do:<ul><li>Travel to partner locations across Greece to onboard, train, and provide continuous support on our technology, procedures, and policies.</li><li>Act as the main point of contact for partners, troubleshooting operational issues in collaboration with Tech Support and Customer Service.</li><li>Develop and maintain strong relationships with partner stakeholders and store managers, acting as a trusted advisor.</li><li>Identify, report, and propose solutions for performance and operational challenges to the Operations department.</li><li>Track partner performance metrics and create organized reports to provide actionable insights based on company goals.</li><li>Dive deep into day-to-day issues to conduct root cause analysis and ensure long-term solutions are implemented effectively.</li></ul> What you need to be successful <ul><li>Proven experience in Field Operations, Account Management, or a similar role, with a track record of managing external partners.</li><li>A strong customer-centric mindset and exceptional service skills.</li><li>Proficiency in all Microsoft Office applications and related software.</li><li>Excellent analytical and problem-solving skills with a curious, detail-oriented approach.</li><li>Exceptional communication and interpersonal skills, with the ability to build trust and rapport.</li><li>Strong organizational and reporting skills, with the ability to manage priorities effectively.</li><li>Fluency in Greek and English.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operations Associate - Quick Commerce

We are currently in search of a Senior Data Engineer who will be responsible for designing, building and maintaining our data architecture and flows, and optimizing data warehouse and pipeline. In this role, you will be working with agile methodologies and your contributions will have immediate impact on the scalability, efficiency, and reliability of our data infrastructure, influencing day-to-day decisions at efood.&nbsp; What you’ll do:&nbsp;<ul><li>Design, deploy and manage infrastructure components and systems of the data platform</li><li>Design and maintain data warehouse (data preparation, data warehousing, reporting, analytics &amp; data exploration and information delivery)</li><li>Support and maintain the data foundation that the reporting layer and dashboards rely on</li><li>Build, maintain, and deploy data products for analytics and data science teams on cloud platforms</li><li>Prepare high-level ETL mapping specifications</li><li>Develop complex code data scripts (usually in Python or &nbsp;SQL) to extract and manipulate data from multiple sources.</li><li>Act across all development levels - from data acquisition and manipulations to the solution deployment and ongoing support</li><li>Ensure data accuracy, integrity, privacy, security and compliance</li><li>Resolve end user reporting problems through collaboration with stakeholders</li><li>Troubleshoot technical issues and provide administrative support for the Business Intelligence toolbox</li></ul>&nbsp;Nice to have:<ul><li>Experience with Columnar Databases (e.g. BigQuery, Redshift)</li><li>Experience with Infrastructure as Code tooling (e.g. Terraform)</li><li>Experience with Git and implementation of CI/CD pipelines</li><li>Familiarity in working with REST APIs</li><li>Basic knowledge of analytics concepts</li></ul>&nbsp;&nbsp; Life @efood: At efood, no day is the same as the day before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace! What you need to be successful <ul><li>University/Bachelor’s Degree in Computer Science</li><li>At least 6 years of experience in a relevant position</li><li>Understanding and implementation experience with both relational and data warehousing models</li><li>Strong knowledge of data analysis, data transformation, conceptual data modeling, meta-data management, data mart schemas for optimal performance of business intelligence solutions</li><li>Strong programming experience with Python&nbsp;</li><li>Advanced SQL skills</li><li>Experience with at least one cloud provider (Google Cloud, AWS, Azure)</li><li>Experience with docker and container orchestration technologies (Kubernetes)</li><li>Experience with workflow scheduling tools (e.g. Apache Airflow, Argo workflows, Dagster, Luigi)</li><li>Analytical acumen with a strong sense of urgency and ownership in your work</li><li>Excellent communication and collaboration skills&nbsp;</li><li>Proven ability to work independently and as part of multidisciplinary team</li><li>Proficiency in Greek and English (verbal and written)</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us🚀! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️, our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose &nbsp;around the world 🌎!</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today!</li></ul>

Senior Data Engineer

We are looking for a Senior Operations Excellence Manager - efood market to join our Quick Commerce Operations Division. You’ll be responsible for streamlining processes, improving performance, and reducing costs while enhancing quality across efood market operations. You’ll need to bring strong expertise in process optimization, data analysis, and performance management, with a proven ability to lead initiatives that directly impact profitability and serviceability. You’ll collaborate closely with cross-functional teams including Supply Chain, Commercial, Product-Tech, and BI, driving operational scalability and long-term growth. By applying Kaizen, Lean, and other continuous improvement methodologies, you’ll lead initiatives that boost efficiency and create measurable impact across the business. Our mission is to ensure operational efficiency, foster employee development, enhance customer satisfaction, optimize costs, and drive continuous improvement at scale. What you’ll do •⁠ Identify opportunities to automate tasks and simplify daily operations through new tools and methods. •⁠ Map end-to-end workflows and standardize SOPs across functions. •⁠ Conduct root cause analysis to address operational inefficiencies, reduce delays and errors, and evaluate outcomes. •⁠ Lead process optimization projects using Lean, Six Sigma, 5S, or Kaizen methodologies. •⁠ Define, track, and analyze KPIs; build operational performance dashboards and reports. •⁠ Conduct performance reviews and provide actionable insights to leadership. •⁠ Design and deliver training programs to enhance operational skills and build a culture of continuous improvement. •⁠ Mentor team members in operational excellence practices and tools. •⁠ Use data analytics to identify trends, inform decisions, and prepare comprehensive reports for senior management. •⁠ Collaborate with stakeholders across Supply Chain, Commercial, Product-Tech, and BI to align process improvements with business strategy. •⁠ Lead transformation initiatives tied to the Target Operating Model (e.g., site launches, new or upgraded systems such as WMS, TMS, IM). •⁠ Develop business cases for operational investments and evaluate ROI. •⁠ Contribute to budget preparation, manage costs for performance improvement initiatives, and recommend actions to optimize profitability. What you need to be successful •⁠ Bachelor’s Degree in Business Administration, Operations Management, or a related field (Master’s degree preferred). •⁠ 5+ years of experience in operations management and process improvement, with a proven record of driving operational excellence initiatives. •⁠ Strong knowledge of Lean, Six Sigma, 5S, Kaizen, or similar methodologies. •⁠ Excellent analytical, problem-solving, and project management skills. •⁠ Proficiency in data analysis tools and software (Excel, Tableau, or similar). •⁠ Exceptional communication and interpersonal skills, with fluency in English (Greek will be considered an asset). Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li></ul>&nbsp;

Senior Operations Excellence Manager (efood market)

Το&nbsp;efood market&nbsp;μεγαλώνει και αναζητά&nbsp;Pickers&nbsp;(για πλήρη ή μερική απασχόληση) για τo κατάστημα στην περιοχή του Ζωγράφου (πλησίον μετρό Κατεχάκη).Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά&nbsp;online παραγγελίες.&nbsp;Η&nbsp;ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood market για τα καθημερινά τους ψώνια. &nbsp;Ως Picker καθημερινά:<ul><li>Προετοιμάζεις και ολοκληρώνεις τις παραγγελίες προς παράδοση (Picking - Packing)</li><li>Τοποθετείς τα προϊόντα στα ράφια</li><li>Παραλαμβάνεις τα νέα εμπορεύματα</li><li>Ελέγχεις το απόθεμα και την ποιότητα των προϊόντων</li><li>Φροντίζεις την καθαριότητα του καταστήματος</li></ul> What you need to be successful <ul><li>Μπορείς να εργαστείς σε βάρδιες</li><li>Προσέχεις τη λεπτομέρεια</li><li>Είσαι οργανωμένος/η και συνεπής</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς</li><li>Γίνεσαι ένα με την ομάδα</li><li>Είσαι εξοικειωμένος/η με την τεχνολογία</li><li>Αν έχεις εμπειρία σε τμήμα αποθήκης/logistics θα σε βοηθήσει να ξεχωρίσεις</li></ul> Who we are efood&nbsp;is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has&nbsp;been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you Τι προσφέρουμε:<ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης εντός της ομάδας</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

Picker (efood market) - Ζωγράφου

Το efood market μεγαλώνει και αναζητά Pickers για τo κατάστημα της Γλυφάδας.Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood market για τα καθημερινά τους ψώνια.&nbsp;Ως Picker καθημερινά:<ul><li>Προετοιμάζεις και ολοκληρώνεις τις παραγγελίες προς παράδοση (Picking - Packing)</li><li>Τοποθετείς τα προϊόντα στα ράφια</li><li>Παραλαμβάνεις τα νέα εμπορεύματα</li><li>Ελέγχεις το απόθεμα και την ποιότητα των προϊόντων</li><li>Φροντίζεις την καθαριότητα του καταστήματος</li></ul> What you need to be successful <ul><li>Μπορείς να εργαστείς σε βάρδιες</li><li>Προσέχεις τη λεπτομέρεια</li><li>Είσαι οργανωμένος/η και συνεπής</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς</li><li>Γίνεσαι ένα με την ομάδα</li><li>Είσαι εξοικειωμένος/η με την τεχνολογία</li><li>Ξέρεις κάτι από Microsoft Office</li><li>Αν έχεις εμπειρία σε τμήμα αποθήκης/logistics θα πετάς! (επιθυμητό)</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης εντός της ομάδας</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

Picker (efood market) - Γλυφάδα

At efood, our rider community is at the heart of everything we do. We're looking for a passionate and strategic Logistics Operations &amp; Rider Experience Sr. Specialist&nbsp;to help us design and implement impactful communication and engagement initiatives that truly resonate with our riders.If you're driven by purpose, love turning insights into action, and know how to craft meaningful messages that build trust and connection, this is the role for you. &nbsp;What you’ll be doing:<ul><li>Develop and implement integrated internal and external communication strategies tailored to our rider community.</li><li>Collaborate with cross-functional teams to ensure communications align with company-wide objectives.</li><li>Monitor and evaluate the performance of communication campaigns, using data to drive improvements.</li><li>Design and roll out employer branding and engagement initiatives to foster a strong sense of belonging and pride among riders.</li><li>Listen actively to rider feedback and translate insights into actionable plans that reinforce our rider-first culture.</li><li>Support the design and delivery of benefits, rewards, and recognition programs that enhance satisfaction and retention.</li><li>Localize global best practices in engagement and adapt them to fit the unique needs of the Greek market.</li><li>Lead Corporate Social Responsibility and volunteering initiatives that reflect our values and community spirit.</li></ul> What you need to be successful <ul><li>Bachelor’s degree in Communications, Marketing, Business Administration, or a related field.</li><li>4+ years of experience in communications or engagement roles, ideally within fast-paced or diverse communities.</li><li>Strong project management skills and the ability to juggle multiple initiatives effectively.</li><li>Exceptional verbal and written communication skills in both Greek and English.</li><li>A creative and empathetic mindset with a passion for community-building and storytelling.</li><li>Strong interpersonal skills and a collaborative spirit.</li><li>Prior experience in employer branding, CSR or internal communications is a&nbsp;plus.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Logistics Operations & Rider Experience Sr. Specialist

We’re on the lookout for a Senior CRM Specialist to join our growing CRM team at efood! In this role, you’ll take end-to-end ownership of CRM campaigns that build loyalty, drive engagement, and contribute to business growth. You’ll work across all CRM touchpoints (email, push, in-app, etc.) and use the latest tech and tools to craft and optimize data-driven marketing journeys.What you’ll do:<ul><li>Plan, design, execute and optimize CRM campaigns aimed at driving user engagement, conversion, and retention.</li><li>Leverage all CRM channels (email, push notifications, in-app messages) and experiment with multi-channel flows to deliver the right message to the right customer at the right time.</li><li>Comprehend the full user lifecycle, build and support lifecycle communication strategies, from onboarding and activation to re-engagement and loyalty.</li><li>Monitor and optimize CRM campaign performance: deliverability, responsiveness, deep linking, and channel performance.</li><li>Design and execute A/B tests to improve campaign effectiveness and customer engagement.</li><li>Analyze campaign results, report on KPIs, and share insights in order to increase CRM ROI.</li><li>Work with Business Intelligence to deep dive into customer behavior and identify opportunities for CRM growth and automation.</li><li>Support budgeting and planning of incentive-based campaigns in a cost-effective way. &nbsp;</li><li>Stay up to date on CRM best practices, new tactics, and automation workflows.</li><li>Actively contribute creative campaign ideas and collaborate cross-functionally to ensure message relevance and consistency.</li><li>Work closely with Delivery Hero’s central CRM team, to ensure we get all learnings from other entities across the globe.</li><li>Experiment with AI on all workflows of our CRM lifecycle.</li></ul> What you need to be successful <ul><li>Brings 3-4 years of hands-on experience in CRM or performance marketing within a fast-paced, digital-first environment.</li><li>Strong understanding of user retention and growth strategies across the full customer lifecycle.</li><li>Hands-on experience with CRM tools (e.g., Braze, Hubspot) and multichannel campaign management.</li><li>Excellent analytical skills with a data-driven mindset and ability to generate actionable insights.</li><li>Solid experience with A/B testing, segmentation, and personalization strategies.</li><li>Advanced Excel skills; comfortable working with pivot tables and large datasets.</li><li>Familiarity with campaign reporting and KPI tracking to evaluate campaign success.</li><li>Organized and proactive with the ability to independently manage multiple priorities and deadlines.</li><li>A collaborative spirit and strong communication skills, especially across multidisciplinary teams.</li></ul>Nice to have:<ul><li>Bachelor’s or Master’s in Marketing, Business, Computer Science, Engineering, or related field.</li><li>Basic understanding of SQL, JavaScript, HTML/CSS, or Liquid syntax.</li><li>Experience with mobile-first CRM strategies and app engagement tactics.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Senior CRM Specialist

Το efood market μεγαλώνει και αναζητά Store Manager για τα καταστήματα του.Τα καταστήματα efood market βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που μας επιλέγουν για τα καθημερινά τους ψώνια.Ως Store Manager καθημερινά:<ul><li>Φροντίζεις ότι όλα λειτουργούν ρολόι στο κατάστημα, σύμφωνα με τις πολιτικές και τις διαδικασίες μας</li><li>Οργανώνεις, αναπτύσσεις και καθοδηγείς την ομάδα σου στην επίτευξη των στόχων του καταστήματος</li><li>Ελέγχεις και εξασφαλίζεις σωστά αποθέματα μέσω απογραφών</li><li>Συμμετέχεις και υποστηρίζεις ενεργά την ομάδα στην παραλαβή, αποθήκευση των προϊόντων και στην προετοιμασία των παραγγελιών (picking &amp; packing)</li><li>Διασφαλίζεις τη διατήρηση ενός οργανωμένου καταστήματος σε εξαιρετική κατάσταση, ελέγχοντας ότι τηρούνται τα πρότυπα υγιεινής και ασφάλειας</li><li>Συμμετέχεις στη διαδικασία πρόσληψης και εκπαίδευσης των νέων μελών</li><li>Προγραμματίζεις τις βάρδιες της ομάδας</li></ul>Θα χρειαστεί να:&nbsp;<ul><li>Έχεις 2 χρόνια εμπειρία σε αντίστοιχη θέση, ιδανικά στο q-commerce / λιανικό εμπόριο / εμπόριο τροφίμων&nbsp;</li><li>Μπορείς να εμπνεύσεις, παρακινήσεις, καθοδηγήσεις και να οργανώσεις την ομάδα σου</li><li>Επικοινωνείς αποτελεσματικά με την ομάδα σου αλλά και με άλλες ομάδες των Store Operations δίνοντας feedback&nbsp;</li><li>Σου αρέσει να εργάζεσαι αυτόνομα, σε ένα περιβάλλον με γρήγορους ρυθμούς και προσαρμόζεσαι γρήγορα στις αλλαγές</li><li>Στοχεύεις στο καλύτερο αποτέλεσμα με γνώμονα την καλύτερη εμπειρία πελάτη</li><li>Γνωρίζεις βασικούς δείκτες μέτρησης απόδοσης</li><li>Έχεις άριστη σχέση με την τεχνολογία και τα συστήματα</li><li>Μπορείς να εργαστείς σε βάρδιες</li></ul>Τι προσφέρουμε:<ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Κουπόνια τροφίμων</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>

Θέσεις Εργασίας Ελλάδα, Efood

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logistics operations & rider experience sr. specialist

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senior crm specialist

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store manager (efood market)

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