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We&nbsp;are&nbsp;looking&nbsp;for&nbsp;an&nbsp;experienced&nbsp;and&nbsp;driven&nbsp;Banking&nbsp;Operations&nbsp;Senior&nbsp;Specialist&nbsp;with&nbsp;a&nbsp;strong&nbsp;background&nbsp;in&nbsp;financial&nbsp;services&nbsp;and&nbsp;banking.&nbsp;This&nbsp;role&nbsp;combines&nbsp;operational&nbsp;excellence&nbsp;with&nbsp;strategic&nbsp;product&nbsp;ownership,&nbsp;focused&nbsp;on&nbsp;the&nbsp;full&nbsp;lifecycle&nbsp;management&nbsp;of&nbsp;transaction&nbsp;banking&nbsp;products&nbsp;and&nbsp;payment&nbsp;solutions.You&nbsp;will&nbsp;work&nbsp;across&nbsp;SEPA,&nbsp;SWIFT,&nbsp;TARGET2,&nbsp;and&nbsp;ISO&nbsp;20022&nbsp;ecosystems,&nbsp;ensuring&nbsp;that&nbsp;our&nbsp;transaction&nbsp;services&nbsp;meet&nbsp;regulatory&nbsp;standards,&nbsp;market&nbsp;trends,&nbsp;and&nbsp;evolving&nbsp;customer&nbsp;needs.&nbsp;You&nbsp;will&nbsp;play&nbsp;a&nbsp;pivotal&nbsp;role&nbsp;in&nbsp;managing&nbsp;product&nbsp;delivery,&nbsp;enhancing&nbsp;service&nbsp;performance,&nbsp;and&nbsp;ensuring&nbsp;seamless&nbsp;operations&nbsp;across&nbsp;clearing,&nbsp;settlement,&nbsp;reconciliation,&nbsp;and&nbsp;client&nbsp;experience.&nbsp;Key&nbsp;Responsibilities&nbsp;Product&nbsp;Lifecycle&nbsp;&amp;&nbsp;Operational&nbsp;Ownership&nbsp;<ul><li>Own&nbsp;and&nbsp;manage&nbsp;the&nbsp;end-to-end&nbsp;lifecycle&nbsp;of&nbsp;transaction&nbsp;and&nbsp;payments&nbsp;products&nbsp;–&nbsp;from&nbsp;concept&nbsp;to&nbsp;launch,&nbsp;operations,&nbsp;maintenance,&nbsp;and&nbsp;optimization.</li><li>Collaborate&nbsp;with&nbsp;internal&nbsp;teams&nbsp;(Operations,&nbsp;IT,&nbsp;Compliance,&nbsp;Risk&nbsp;and&nbsp;Security&nbsp;Managers)&nbsp;to&nbsp;ensure&nbsp;seamless&nbsp;delivery&nbsp;and&nbsp;operational&nbsp;efficiency&nbsp;of&nbsp;services.</li><li>Maintain&nbsp;and&nbsp;optimize&nbsp;the&nbsp;complete&nbsp;payments&nbsp;lifecycle,&nbsp;including&nbsp;initiation,&nbsp;authorization,&nbsp;clearing,&nbsp;settlement,&nbsp;and&nbsp;reconciliation.</li><li>Ensure&nbsp;robust&nbsp;compliance&nbsp;with&nbsp;regulatory&nbsp;frameworks&nbsp;(e.g.&nbsp;PSD2,&nbsp;SWIFT,&nbsp;ISO&nbsp;20022)&nbsp;and&nbsp;scheme&nbsp;rulebooks&nbsp;(SEPA,&nbsp;TARGET2).</li></ul>&nbsp;Strategic&nbsp;Product&nbsp;Management&nbsp;<ul><li>Define&nbsp;and&nbsp;communicate&nbsp;the&nbsp;product&nbsp;strategy&nbsp;and&nbsp;roadmap,&nbsp;aligning&nbsp;with&nbsp;bank-wide&nbsp;objectives&nbsp;and&nbsp;customer&nbsp;expectations.</li><li>Monitor&nbsp;performance&nbsp;and&nbsp;Key&nbsp;Performance&nbsp;Indicators&nbsp;(KPIs)&nbsp;for&nbsp;transaction&nbsp;services,&nbsp;recommending&nbsp;improvements&nbsp;in&nbsp;functionality,&nbsp;pricing,&nbsp;and&nbsp;operational&nbsp;execution.</li><li>Track&nbsp;market&nbsp;trends&nbsp;and&nbsp;competitor&nbsp;offerings&nbsp;to&nbsp;identify&nbsp;opportunities&nbsp;for&nbsp;service&nbsp;enhancement&nbsp;or&nbsp;new&nbsp;product&nbsp;development.</li><li>Lead&nbsp;or&nbsp;support&nbsp;participation&nbsp;in&nbsp;interbank&nbsp;bodies&nbsp;and&nbsp;industry&nbsp;groups&nbsp;(e.g.&nbsp;SWIFT,&nbsp;DIAS)&nbsp;to&nbsp;influence&nbsp;and&nbsp;respond&nbsp;to&nbsp;evolving&nbsp;standards.</li></ul>&nbsp;Payments&nbsp;Expertise&nbsp;&amp;&nbsp;Integration&nbsp;<ul><li>Manage&nbsp;SEPA&nbsp;(DCT,&nbsp;DCT,&nbsp;Instant),&nbsp;TARGET2,&nbsp;and&nbsp;SWIFT&nbsp;cross-border&nbsp;payments,&nbsp;ensuring&nbsp;operational&nbsp;excellence&nbsp;and&nbsp;regulatory&nbsp;alignment.</li><li>Drive&nbsp;and&nbsp;support&nbsp;full&nbsp;ISO&nbsp;20022&nbsp;adoption&nbsp;across&nbsp;all&nbsp;flows&nbsp;(pacs,&nbsp;camt,&nbsp;pain,&nbsp;acmt&nbsp;messages).</li><li>Coordinate&nbsp;with&nbsp;technical&nbsp;teams&nbsp;to&nbsp;define,&nbsp;test,&nbsp;and&nbsp;validate&nbsp;message&nbsp;structures&nbsp;and&nbsp;integration&nbsp;scenarios.</li></ul>&nbsp;Operational&nbsp;Excellence&nbsp;<ul><li>Design&nbsp;and&nbsp;document&nbsp;operational&nbsp;workflows,&nbsp;ensuring&nbsp;scalability,&nbsp;resilience,&nbsp;and&nbsp;regulatory&nbsp;compliance.</li><li>Serve&nbsp;as&nbsp;a&nbsp;point&nbsp;of&nbsp;escalation&nbsp;for&nbsp;complex&nbsp;operational&nbsp;issues&nbsp;within&nbsp;the&nbsp;transaction&nbsp;and&nbsp;payments&nbsp;domain.</li><li>Support&nbsp;internal&nbsp;readiness&nbsp;by&nbsp;developing&nbsp;training&nbsp;materials&nbsp;and&nbsp;toolkits&nbsp;for&nbsp;stakeholders&nbsp;(Operations,&nbsp;Sales,&nbsp;Support).</li><li>Organize&nbsp;and&nbsp;lead&nbsp;product&nbsp;pilots,&nbsp;UAT,&nbsp;demos,&nbsp;and&nbsp;internal&nbsp;testing&nbsp;to&nbsp;validate&nbsp;functionality&nbsp;and&nbsp;gather&nbsp;stakeholder&nbsp;feedback.</li></ul>&nbsp;Qualifications&nbsp;&amp;&nbsp;Skills&nbsp;<ul><li>Bachelor’s&nbsp;or&nbsp;Master’s&nbsp;degree&nbsp;in&nbsp;Finance,&nbsp;Banking,&nbsp;Business&nbsp;Administration,&nbsp;or&nbsp;a&nbsp;related&nbsp;field.</li><li>At&nbsp;least&nbsp;4&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;the&nbsp;financial&nbsp;services&nbsp;industry,&nbsp;with&nbsp;a&nbsp;strong&nbsp;focus&nbsp;on&nbsp;payments,&nbsp;transaction&nbsp;banking,&nbsp;or&nbsp;treasury&nbsp;operations.</li><li>Strong&nbsp;understanding&nbsp;of&nbsp;payments&nbsp;infrastructure:&nbsp;SEPA,&nbsp;SWIFT&nbsp;(FIN&nbsp;&amp;&nbsp;CBPR+),&nbsp;TARGET2,&nbsp;and&nbsp;ISO&nbsp;20022&nbsp;XML&nbsp;messaging&nbsp;standards.</li><li>Proven&nbsp;track&nbsp;record&nbsp;in&nbsp;product&nbsp;operations,&nbsp;lifecycle&nbsp;management,&nbsp;or&nbsp;product&nbsp;ownership&nbsp;within&nbsp;a&nbsp;banking&nbsp;environment.</li><li>Demonstrated&nbsp;ability&nbsp;to&nbsp;translate&nbsp;regulatory&nbsp;and&nbsp;business&nbsp;requirements&nbsp;into&nbsp;operational&nbsp;processes&nbsp;and&nbsp;technical&nbsp;specifications.</li><li>Familiarity&nbsp;with&nbsp;banking&nbsp;systems,&nbsp;payment&nbsp;engines,&nbsp;and&nbsp;tools&nbsp;like&nbsp;Jira,&nbsp;or&nbsp;similar&nbsp;project&nbsp;management&nbsp;platforms.</li></ul>

Banking Operations Senior Specialist

Θέσεις Εργασίας Ελλάδα, Cosmote, Χρηματοοικονομικά

banking operations senior specialist

COSMOTE