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Arηs is a fully&nbsp;independent&nbsp;group of companies specialized in managing complex&nbsp;IT projects and systems&nbsp;for&nbsp;large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.We are composed of 13 entities across 6 countries that are unified by the Arηs Group, with more than 1750 consultants.This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.Established in 2016, the Greek entity Arηs Developments Hellas aims to extend Arηs Group activities dedicated to the European market providing high-quality services in Software Development, covering the entire application development lifecycle: starting with user requirements, business process redesign and specifications, to continue with development, testing and application maintenance.Job Description<ul><li>Work closely with stakeholders to gather, analyze, and document business requirements, translating them into functional and technical specifications.</li><li>Evaluate current business processes and identify areas for improvement or automation.</li><li>Support the planning and delivery of technology solutions, ensuring alignment with business objectives and user expectations.</li><li>Collaborate with development teams to ensure accurate implementation of requirements and assist in solution design when needed.</li><li>Develop and maintain reports, dashboards, and data queries to support decision-making.</li><li>Contribute to quality assurance by creating and executing test cases, validating solutions against requirements.</li><li>Provide user support during rollout and post-implementation phases, including training and documentation.</li></ul>Qualifications<ul><li>Bachelor plus 4&nbsp;years of relevant experience in Business Analysis.</li><li>Experience in communicating&nbsp;efficiently and clearly</li><li>Work experience&nbsp;with information systems consulting and studies.</li><li>Experience working with SQL databases is a strong advantage</li><li>Industry experience in healthcare or health insurance is a strong advantage</li><li>Effectively deliver high level presentations</li><li>Working in an international/multicultural environment</li><li>Practical handling of Agile/Scrum methodologies</li><li>Business process modelling</li><li>Experience in business model analysis, process analysis, and business process modeling to assess and optimize workflows.</li><li>Good command of English equal to B2/C1 according to CERF.</li></ul>

Business Analyst

We are currently looking for an&nbsp;Oracle Database Administrator (DBA)&nbsp;to support critical systems for a prestigious client operating within a complex and high-availability environment.As an Oracle DBA, you will be responsible for maintaining and optimizing production database systems. You will leverage your expertise in Oracle Cloud and Oracle Exadata, as well as your scripting and automation capabilities using tools like Bash, Python, and Ansible. Your role will include managing backup and recovery processes, tuning performance, and ensuring system availability across hybrid cloud/on-prem deployments. You’ll also play a vital role in upholding database security and compliance with best practices.QualificationsWho you are:<ul><li>5+ years of hands-on experience as an Oracle DBA in production environments</li><li>Proficient in managing Oracle Cloud and Oracle Exadata systems</li><li>Skilled in scripting and automation using tools such as Bash, Python, and Ansible</li><li>Strong knowledge of backup/recovery strategies, performance tuning, and ensuring high availability</li><li>Experienced with hybrid cloud and on-premise infrastructure deployments</li><li>Solid understanding of database security practices and regulatory compliance</li><li>Possession of certifications such as&nbsp;Oracle Certified Professional (OCP), Oracle Cloud Infrastructure (OCI), or relevant&nbsp;industry-recognized credentials</li><li>Self-motivated, analytical, and solutions-oriented</li><li>Excellent communication and collaboration skills</li><li>Fluent in English</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an&nbsp;attractive salary package</li><li>Not a morning person? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>Developer’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in people's lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li></ul>

Database Administrator

We are looking for a Power Platform Developer, responsible for designing and developing applications using Microsoft Power Platform components, such as Power Apps, Power Automate and Power BI.Your day-to-day tasks will include the following:<ul><li>Support the Power Apps development team in multiple activities (designing and developing new solutions or features, supporting current Power Platform applications etc.)</li><li>Assisting in identifying functional requirements</li><li>Identify opportunities to automate or improve existing processes and extend the user experience.</li></ul>QualificationsThe ideal candidate should have:<ul><li>In-depth understanding of customization, configuration, integration, and extensibility of the following products: Power Apps and Power Automate (3 years minimum of development experience)</li><li>A foundational knowledge of O365 platform, including Power Platform, Azure AD, Azure functions, Exchange and SharePoint Online.</li><li>Experience in Power BI and report creation and configuration</li><li>Experience in C#, ASP.NET development</li><li>Experience using Microsoft’s Azure DevOps</li><li>Dynamics 365 CRM development experience would be considered a plus</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an&nbsp;attractive salary package</li><li>Not a morning person ⏰ ? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>Developer’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so your are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in peoples’ lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li><li>We love the ARHS vibes so&nbsp;we gather on a smaller and bigger occasions to&nbsp;celebrate good times together!&nbsp;</li></ul>

Power Platform Developer

We are currently looking for&nbsp;Senior Java Developers&nbsp;to work on a brand-new, challenging project for a new EU client.You role will be to develop modern components for a complex application by using state of the art technologies. You will participate in the requirements elicitation, technical analysis and end-to-end implementation of the new solution. Hand in hand with the Software Architects and the rest of your team members, you will be responsible for the full development cycle. At the end of the day, your main task will be to design, build, and maintain efficient, reusable, and reliable code, see the application through, from conception to production, and ensure that all components have agreed levels of test coverage, in line with the requirements.QualificationsWho you are<ul><li>At least 6&nbsp;years hands on technical experience on web / application development using Java enterprise technologies</li><li>Strong conceptual knowledge in OOPS, Core Java, Collections, Multithreading</li><li>Experience on Apache Kafka or other Messaging tools (RabbitMQ, Apache ActiveMQ, etc).</li><li>Strong experience in build tools like Maven/Gradle</li><li>Strong experience using RDMBS and Search Indexes like Elasticsearch</li><li>Strong experience with Git</li><li>Experience with Spring Boot or other similar frameworks</li><li>Ability to work with automated unit test frameworks like Junit, Mockito and drive end-to-end testing of modules</li><li>Experience with Agile/Scrum methodology</li><li>Excellent knowledge of English language (verbal and written)</li><li>BSc degree in Computer Science, Information Technology or other relevant field</li></ul>Bonus skills<ul><li>Experience developing application for OpenShift or Kubernetes</li><li>Experience with DevOps tools like Jenkins, Ansible, Terraform</li><li>Experience using and/or administering ELK stack</li><li>Experience working with API Gateways, SSO, Security, Log aggregators, Application monitoring tools and Config servers</li><li>Experience with Application Performance Management and Monitoring tools</li><li>Understanding of Load Balancing, Routing, Failover and Self-healing</li><li>Understanding event driven design and Java workflow process engines</li><li>Experience in developing and deploying applications to cloud platforms</li><li>Experience in different architectural designs for complex enterprises</li><li>Industry recognized Technology Certifications</li></ul>Tech Stack<ul><li>Java 11</li><li>Springboot</li><li>Apache Kafka</li><li>Maven</li><li>PostgreSQL</li><li>Elasticsearch</li><li>Openshift</li><li>Kubernetes</li><li>ELK</li><li>Jenkins</li><li>GIT</li><li>UML</li><li>Junit, Mockito</li><li>Agile/Scrum</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Not a morning person? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>BA’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in people's lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li></ul>

Senior Java Developer

We&nbsp;are&nbsp;currently&nbsp;looking&nbsp;for&nbsp;a&nbsp;IT&nbsp;Project&nbsp;Manager&nbsp;who&nbsp;will&nbsp;be&nbsp;dedicated&nbsp;to&nbsp;a&nbsp;challenging&nbsp;project&nbsp;in banking sector.Job DescriptionKey Responsibilities:<ul><li>Define the project scope in collaboration with the Project Owner and Senior Management. Set goals and metrics on which the evaluation will be based upon completion.</li><li>Create a detailed work plan where the required actions for the successful completion of the project have been identified and prioritized (monitoring and adjusting the plan as necessary, recording resources – time, money, equipment, etc.).</li><li>Manage the project team and stakeholders according to the policies and practices of the Organization.</li><li>Monitor and control the budget consumption of the project and implement adjustments as necessary to ensure successful completion.</li><li>Prepare reports and communicate the status of the project to Senior Management and business units.</li><li>Identify risks and issues, propose and ensure management actions, and provide timely information to Senior Management and business units. Confirm results as defined during the planning phase.</li></ul>QualificationsSkills:<ul><li>At least 5-6 years of experience&nbsp;in IT project management in banking sector</li><li>Excellent communication and presentation skills (written and verbal) as well as advanced negotiation skills.</li><li>Strong analytical thinking and data analysis skills with a problem-solving approach.</li><li>Strong business acumen and a keen interest in innovation and "out of the box" thinking.</li><li>Commitment to delivering results and executing proactive actions and tasks. Prioritization and successful management of ambiguous situations.</li><li>Excellent knowledge of Project Management methodologies such as Agile, Waterfall, etc</li><li>Ability to collaborate effectively within a team.</li><li>Excellent communication skills in Greek and English.</li><li>Mandatory: Certification in Project Management such as PMP, Prince2, PM2 Essentials or equivalent is mandatory.</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an&nbsp;attractive salary package</li><li>Not a morning person? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>Developer’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in people's lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li><li>We love the ARHS vibes so&nbsp;we gather on smaller and bigger occasions to&nbsp;celebrate good times together!</li></ul>

Senior IT Project Manager (Banking sector)

Do you possess&nbsp;IT&nbsp;business analysis experience&nbsp;in EU projects ?Are you interested in taking part in large-scale projects within&nbsp;the tech industry? Is&nbsp;Business Analysis&nbsp;your second nature? If yes, we would like to meet you!Arhs Developments Hellas is currently seeking a skilled Business Analyst to join our team. In this role, you will play a crucial part in one of our&nbsp;large-scale projects for a prominent EU client. Working in our team you will have the chance to work closely with the client’s stakeholders to gather, analyze, validate, and document (business, user, functional, non-functional) requirements according to the project’s objectives.Your challenge<ul><li>Collaborate with various internal and external technical teams</li><li>Review and validate specifications and requirements with Business users</li><li>Communicate business requirements to development and testing teams</li><li>Write user and system documentation</li><li>Prepare and conduct user training</li><li>Create training material and conduct workshops for clients’ needs</li><li>Plan, prepare, and monitor User Acceptance Test (UAT), support client during execution, and selectively execute Business Scenarios&nbsp;</li><li>Own and develop a trusted relationship with our clients, working closely with them to maximize client satisfaction from our services and solutions</li></ul>QualificationsWho you are<ul><li>BSc in Engineering, Finance, or Business Management</li><li>3&nbsp;years&nbsp;of experience in business analysis and manual testing&nbsp;</li><li>Strong communication and interpersonal skills</li><li>Experience in working in cross-functional,&nbsp;teams in a fast-paced and dynamic environment</li><li>Excellent client-facing, analytical, and problem-solving skills</li><li>Solid organizational skills, attention to detail, and multi-tasking skills</li><li>A firm command of the English language and excellent oral and written communication skills</li><li>Experience in EU or public services sector&nbsp;is mandatory</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Not a morning person? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>BA’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so you are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in people's lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li><li>We love the ARHS vibes so&nbsp;we gather on smaller and bigger occasions to&nbsp;celebrate good times together!&nbsp;</li></ul>

Mid IT Business Analyst (EU Projects)

We&nbsp;are&nbsp;currently&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;IT&nbsp;Project&nbsp;Manager&nbsp;who&nbsp;will&nbsp;be&nbsp;dedicated&nbsp;to&nbsp;a&nbsp;challenging&nbsp;project&nbsp;for&nbsp;a&nbsp;well-known&nbsp;European&nbsp;institution.As an experienced IT project manager you will define the project scope in collaboration with the project owner and senior management, determine objectives and measures upon which the project will be evaluated at its completion. Moreover you will have the chance to create a detailed work plan identifying and sequencing activities needed to successfully complete the project. Lastly, you will manage the project team and project stakeholders according to the established policies and practices of the organization and also monitor and control the progress and the budget consumption of the project and make adjustments required to ensure successful completion.QualificationsWho you are<ul><li>At least 4-5 years of experience in IT project management&nbsp;at an EU Public Sector Environment</li><li>Certifications in Project management, Delivery or Analysis methodologies will be a strong plus</li><li>Strong analytical, numerical and data analysis skills with a problem-solving aptitude</li><li>Good understanding of software development projects&nbsp;lifecycle</li><li>Outstanding communication and presentation skills and advanced negotiation skills</li><li>Strong business thinking and high interest to innovate and think out of the box</li><li>Result-oriented and able to work proactively, set priorities and successfully manage situations of ambiguity in a timely manner</li><li>Ability to work cooperatively and lead effectively diverse&nbsp;teams</li><li>Fluent in English and Greek, both oral and written</li></ul>Additional InformationWhat’s in it for you<ul><li>We want you to be well compensated for what you bring in, so we offer an&nbsp;attractive salary package</li><li>Not a morning person? Enjoy our&nbsp;semi-flexi working hours!</li><li>Your health matters to us, so you’re secured with a&nbsp;health insurance plan&nbsp;from day one</li><li>We chat a lot, so you’ll be equipped with a&nbsp;mobile phone &amp; data plan</li><li>If you’re a big foodie (like us) you’ll appreciate the&nbsp;ticket restaurant card&nbsp;to spend in restaurants or grocery shops to spoil yourself and your family</li><li>Enjoy snacking during breaks? Grab some&nbsp;fresh fruits&nbsp;from our kitchen available in the office each week</li><li>Developer’s&nbsp;fuel is coffee, and the supply source is in our kitchen!</li><li>We are excited for challenges, so your are invited to take part in&nbsp;exciting projects that make a difference&nbsp;in peoples’ lives&nbsp;at national and European level</li><li>We never stop learning and evolving! To keep up with ARHS level, join our own&nbsp;training sessions and online courses&nbsp;that&nbsp;we provide</li></ul>

Senior IT Project Manager (EU Projects)

As part of the Nespresso Information Systems (IS) team, you are key to align business needs with technology solutions across ERP and digital platforms. You contribute to translate business strategies into concrete IS and ERP requirements, and drive their successful deploymentYou will support and enhance the core ERP systems (Oracle), while contributing to the broader digital transformation of the organization through tools such as Power BI, Power Apps, Snowflake, and Microsoft Azure. Your work will accelerate data modernization, applications, and reporting capabilities, empowering teams with smarter, faster, and scalable solutions.&nbsp;Position snapshot&nbsp;Nespresso, Athens, Greece&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reporting to: IS/IT Manager, NespressoLocation: Maroussi – Nespresso Head Office&nbsp;Hybrid way of working&nbsp;A day in the life…&nbsp;•&nbsp;Partners with business functions to analyze, translate, and document business requirements, pain points or opportunities into ERP system requirements and implementations.•&nbsp;Contributes to or leads market projects in undertaking process improvement projects, business requirements, the deployment of ERP new developments and global ERP roll-outs and upgrades.•&nbsp;Configures local ERP to meet business projects and initiatives, execute user and role management tasks.•&nbsp;Contributes to User documentation/ Information system processes &amp; delivers training to end users.•&nbsp;Leads collaboration with our operational and digital hubs playing the role of market spoke for improvements and optimizations.&nbsp;•&nbsp;Diagnoses end-user application system-related incidents and takes corrective action.•&nbsp;Conducts / Coordinates system tests to ensure that solutions delivered address business requirements as defined and specified•&nbsp;Supports Nespresso Boutiques and Telephony network&nbsp;•&nbsp;Assures compliance with Nestle Standards&nbsp;•&nbsp;Cooperates with HQ / offshore Nespresso support functions &amp; IT GR Nespresso team•&nbsp;Contributes to Power BI and/ or Snowflake reporting development — transforming raw data into actionable insights for business users.•&nbsp;Explore and utilize modern Microsoft tools such as Power Apps, Power Automate, and Azure services to support digital workflows, improve data integration, and automate repetitive processes.&nbsp;What makes you successful&nbsp;•&nbsp;University Degree in relevant Business field of Information Systems, Business Administration, Economics Mathematics with IS expertise&nbsp;•&nbsp;2-4 years of working experience in related field&nbsp;•&nbsp;Knowledge of or strong interest in modern digital tools, including Power BI, Power Apps, Power Automate, and Snowflake.•&nbsp;Eagerness to explore and work with Microsoft Azure services as part of our digital journey•&nbsp;Results focus, proactive cooperation, understand business environment, Curious &amp; innovative&nbsp;•&nbsp;Developed communication and organization skills, adaptable, team spirit&nbsp;•&nbsp;Fluency in Greek &amp; English&nbsp;•&nbsp;Strong PC knowledge•&nbsp;Experience in Oracle ERP applications&nbsp;&nbsp;Why you should apply&nbsp;Enjoy the wide range of Nestlé benefits such as:&nbsp;•&nbsp;competitive salary &amp; performance bonus,&nbsp;•&nbsp;meal vouchers&nbsp;•&nbsp;comprehensive Pension, Health Care &amp; Life Insurance programs&nbsp;•&nbsp;increased Parental leaves for both caregivers and Baby Support plan&nbsp;•&nbsp;Flexible Work policy&nbsp;•&nbsp;Wellbeing and Recognition days off&nbsp;•&nbsp;“Bring Your Pet At Work” &amp; Pet Support plan&nbsp;•&nbsp;free car parking&nbsp;•&nbsp;in-house restaurant and mini market&nbsp;•&nbsp;participation to health and wellness activities and much more&nbsp;Join the leading Food &amp; Beverages company in the world with more than 93bio CHF sales and presence in 185 countries&nbsp;Have a key role to Nespresso’s Omni Channel strategy and Customer centric approach &amp; get the chance to play a significant part in the customer Journey&nbsp;Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries&nbsp;Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level.&nbsp;Your application journey&nbsp;Join us on an exciting application journey! Apply now and based on the role requirements, expect a first interview with our HR recruitment team, completion of two online assessments and a final interview with the hiring manager. If you are in the final shortlist, you will get the opportunity to showcase your skills through a live case study and panel discussion.&nbsp;Nestlé embraces inclusive Hiring practices. In case you require any special assistance at any step of the in the interviewing process or have any questions, email:&nbsp;HR.Careers@gr.nestle.com&nbsp;Olivia, our A.I. assistant is here to help you with your interview scheduling, so keep an eye on your email and say “yes” to WhatsApp notifications.&nbsp;&nbsp;Reimagine what coffee can be. Reimagine what you can become. Let’s grow together.At Nespresso, we believe in using coffee as a force for good, shaping lives and landscapes for the better. We strive to provide an exceptional customer experience by caring for each other, our suppliers, farmers, and the communities we work with. Our values of&nbsp;Inspire,&nbsp;Care,&nbsp;Act, and iNnovate guide our interactions and shape our world. Join the Nespresso team and unlock your full potential.&nbsp;&nbsp;

Information Systems & Digital Business Analyst, Nespresso

As a IT Support Specialist you will be joining of IT Governance Division of Alpha Bank S.A. and you will be responsible for effectively managing customer expectations, serving as a communication channel between customers and IT organization, and whenever is possible, providing a first-contact resolution. To ensure success as a Service Desk agent, you should have good knowledge of computer software and hardware systems, excellent diagnostic skills, and high-level communication skills. What you will be doing&nbsp;• Provide First level support to users, over the phone or email, on Hardware, Software and Network connectivity issues.• Troubleshoot and resolve issues remotely using diagnostic techniques and targeted questioning.• Monitor issues from start to resolution.• Provide orientation and guidance to users on how to operate new software and computer equipment.• Determine the best solution based on the issue and details provided by customers.• Escalate if needed unresolved problems to next level&nbsp;support.• Willingness and ability to learn new technologies.&nbsp;What you need to have&nbsp;• A Bachelor’s degree in Information Technology, Computer Science or in a related discipline or diploma from an Institute of Vocational Training – IVT with a 3-5 years relevant experience as Service Desk agent.&nbsp;• Base OS knowledge (Windows).• High Level communication skills along with the ability to communicate technical information clearly and concisely to senior level technical staff, engineers or vendors during troubleshooting or escalations.• Relevant Microsoft, Hardware related, ECDEL or Azure certifications will be appreciated.&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>&nbsp;A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

IT Support Specialist

As a Functional Analysis Specialist you will be joining the Special Lending Instruments Domain of IT Core Banking Services Division of Alpha Bank S.A., which is responsible for expanding capabilities to the full set of applications that exist in a domain and can perform the functional analysis process on small scale requirements with the assistance of a more experienced colleague.Working closely with IT and Business stakeholders, the person chosen will participate in IT projects ensuring their successful execution in alignment with IT guidelines and methodologies and meeting IT and Business objectives.&nbsp; What you will be doing&nbsp;<ul><li>Translate business requirements to functional requirements, as an input to IT solutions design for a full set of applications that exist in a domain.</li><li>Cooperate effectively with the Senior Functional Engineering regarding the functional analysis process on small scale requirements.&nbsp;</li><li>Adjust and/or assists on the design and testing of the IT systems to successfully fulfill needs of the Bank, using up-to-date technologies.&nbsp;</li><li>Create detailed documentation regarding technical solutions, their scope and objectives, activities performed, and findings.</li><li>Execute functional testing and analyzes data to assess performance to specifications.</li><li>Supervise functional testing as well as and documentation activities, performed by the team of Functional Analysts.&nbsp;</li><li>Stay up-to-date with the industry technical and business trends, to support the improvement process of the Bank’s internal systems/applications.&nbsp;</li><li>Perform basic troubleshooting activities using available tools.</li></ul> What you need to have&nbsp;<ul><li>A Bachelor’s degree in science, Technology, Economics, Mathematics, Business Administration or in any other related discipline.&nbsp;</li><li>A minimum of four (4) years professional experience in positions familiar (i.e. Special Lending Instruments, validation frameworks or testing methodologies).&nbsp;</li><li>Ability to prioritize business requirements and identify prerequisites, dependencies, and restrictions.&nbsp;</li><li>Advanced knowledge of the MS Office suite and Visio. Familiarity with the AzureDevOps tool will be considered a plus.&nbsp;</li><li>Excellent communication and presentation skills, oral and written, in Greek and in English, with both technical and business audiences.&nbsp;</li><li>Business acumen</li><li>Proactiveness along with attention to detail.&nbsp;</li><li>Always strive for excellence.&nbsp;</li><li>Growth mindset.</li><li>Teamwork spirit.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;•&nbsp;&nbsp;&nbsp;A friendly and collaborative working environment that supports taking initiative and action.•&nbsp;&nbsp;&nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.•&nbsp;&nbsp;&nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.•&nbsp;&nbsp;&nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.•&nbsp;&nbsp;&nbsp;Flexible working options.•&nbsp;&nbsp;&nbsp;A competitive salary and benefits.&nbsp;All applications will be acknowledged and treated in utmost confidence.

Functional Analysis Specialist

Θέσεις Εργασίας Αττική, Πληροφορική - Σελίδα 2

business analyst

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database administrator

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power platform developer

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senior java developer

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senior it project manager (banking sector)

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mid it business analyst (eu projects)

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senior it project manager (eu projects)

ARHS Group

information systems & digital business analyst, nespresso

Nestlé

it support specialist

Alpha Bank

functional analysis specialist

Alpha Bank