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Due to the continued growth of our practices, we’re looking for an experienced professional to join our high-performing team in Athens. A career in ourGovernance, Risk, Compliance, and Internal Audit (GRC &amp; IA)&nbsp;Consulting Services in PwC Greece, will provide you with the opportunity to gain understanding of the business environment, operations, and objectives of major financial institutions and large corporate entities. You will help clients solve their most pressing challenges and capitalize on emerging opportunities via adopting leading GRC &amp; IA practices, with a particular focus on the evolving Payments landscape.&nbsp;&nbsp;As part of the GRC &amp; IA department, the&nbsp;GRC &amp; IA Payments&nbsp;team specializes in identifying and assessing risks and control frameworks across digital payments, card processing, instant payments, and other critical payment infrastructures. The team supports the design and implementation of controls aligned with European and global regulatory standards (e.g. PSD2, SEPA, EBA Guidelines), evaluates payment processes and technologies to ensure compliance, efficiency, and resilience, and provides consulting support to clients in interpreting regulatory requirements and advising on best practices. Additionally, the team contributes to the optimization of payment-related processes and control environments, leveraging analytics where possible to enhance decision-making and operational effectiveness.&nbsp;&nbsp;SOLVE WHAT OTHERS CAN’T.&nbsp; We’re working for something bigger than ourselves. You’ll be proud to be part of it. Your job description:&nbsp;<ul><li>You will be a part of a multidisciplinary team delivering internal audit, and consulting services to clients both in Greece and abroad. Evaluating the design and operating effectiveness of internal controls related to payment processes and systems.&nbsp;</li></ul><ul><li>Identifying emerging risks and vulnerabilities across digital and traditional payment channels.&nbsp;</li></ul><ul><li>Supporting in the performance of audits and assessments, delivering practical recommendations for improving controls, enhancing regulatory compliance, and mitigating risks.&nbsp;&nbsp;</li></ul><ul><li>Utilizing analytical tools to extract insights from transactional data related to payment operations.</li></ul><ul><li>Develop policies and procedures relevant to payment operations or operational resilience.&nbsp;</li></ul>&nbsp;GROW AS MUCH AS YOU DARE.&nbsp;&nbsp; We’re a team made for those who thrive on feedback, who are committed to learning by doing, and who see challenges as opportunities. What you bring to the team:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Strong academic record including a Bachelor’s / Master’s degree from a Greek or foreign top-tier university in finance, economic science, mathematics, engineering or related field.&nbsp;</li></ul><ul><li>At least&nbsp;one (1) year&nbsp;of working experience in payment systems, banking operations, and related regulatory frameworks.&nbsp;</li></ul><ul><li>Excellent knowledge of English language.&nbsp;</li></ul><ul><li>Excellent computer skills, proficient use of MS Office (Excel, PowerPoint, etc.).&nbsp;</li></ul><ul><li>Basic knowledge or hands-on experience with data analysis tools such as Alteryx, Power BI, QlikView, Tableau or similar will be considered as an advantage.&nbsp;</li></ul><ul><li>High motivation to try new tools to implement related capabilities.&nbsp;</li></ul><ul><li>Ability to be agile in changing circumstances both internally and externally.&nbsp;</li></ul><ul><li>Ability to work well as part of a multi-functional team with a flexible and team-focused style.&nbsp;</li></ul><ul><li>A confident and positive attitude, focused on teamwork and communication with colleagues and clients at all levels.&nbsp;</li></ul><ul><li>Military services fulfilled for male candidates.&nbsp;</li></ul>&nbsp;BELONG, IN YOUR OWN WAY.&nbsp; We have created a circle of connection standing by each other, through every challenge and every win. What’s in for you:&nbsp;&nbsp;&nbsp;✔ A hybrid working model and a competitive package that values your impact. &nbsp; ✔ An advanced office space designed for collaboration and innovation. &nbsp; ✔ Fast-track career growth opportunities both globally and locally. &nbsp; ✔ Well-being and balance through extra leave days, wellness initiatives, and professional development. &nbsp;&nbsp;&nbsp;We’re not for those who:&nbsp;&nbsp;❌ Prefer predictable, routine work. &nbsp; ❌ Avoid thinking critically and challenging the status quo &nbsp; ❌ Like working in isolation instead of dynamic teams.&nbsp;&nbsp;&nbsp;

GRC & Internal Audit Payments Services Associate

In this dynamic environment, we are looking for an ambitious and self-driven&nbsp;Experienced&nbsp;Associate/Senior Associate&nbsp;to join our&nbsp;Deals, Fraud &amp; Forensics&nbsp;team in&nbsp;Athens.&nbsp;&nbsp;&nbsp;You’ll&nbsp;work on high-impact projects, collaborate with industry leaders, and tackle&nbsp;real business&nbsp;challenges—all while learning, growing, and redefining&nbsp;what’s&nbsp;possible.&nbsp;The Deals Fraud and Forensics team offers services designed to help organizations manage risks related to fraud, disputes, and other&nbsp;critical events&nbsp;and&nbsp;emerge&nbsp;stronger. Our offerings include conducting fraud investigations, enhanced by eDiscovery and advanced data analytics, to&nbsp;identify&nbsp;fraudulent activities and efficiently collect digital evidence. Additionally, we specialize in dispute resolution, encompassing commercial and M&amp;A disputes, as well as&nbsp;claim&nbsp;support. This includes calculating damages to strengthen or counter legal claims and providing expert testimony in legal proceedings.&nbsp;&nbsp;&nbsp;&nbsp;SOLVE WHAT OTHERS CAN’T.&nbsp;&nbsp;&nbsp;&nbsp; We’re working for something bigger than ourselves.&nbsp;You’ll&nbsp;be proud to be part of it. Your job description:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Being part of the project team working towards the efficient and&nbsp;timely&nbsp;delivery of high-profile assignments that indicatively include:&nbsp;&nbsp;</li><li>Forensic investigations (e.g.&nbsp;financial statement fraud, asset misappropriation, procurement fraud, bribery and corruption, anti-competitive behavior) and Special Reviews;&nbsp;</li><li>e-Discovery procedures covering the acquisition,&nbsp;processing&nbsp;and review of electronically stored information (mailboxes, laptops, mobile devices) within the context of forensic investigations;&nbsp;</li><li>Quantification of Damages / Loss of Profit and Claims;&nbsp;</li><li>Non-Permitted Leakage and Completion Accounts Reviews post-closing in M&amp;A Transactions; and&nbsp;&nbsp;</li><li>Reviewing and analyzing business plans, forecasts, estimates and presenting findings as a Financial Expert witness in Disputes / Arbitrations;&nbsp;</li></ul><ul><li>Dealing with sensitive, demanding and often complex situations</li><li>Demonstrating creative thinking and designing hypothesis-based approaches to solving important problems</li><li>Conducting interviews and attending client meetings</li><li>Building and&nbsp;maintaining&nbsp;long-lasting relationships with clients</li><li>Coaching more junior team members</li><li>Interacting with PwC Fraud and Forensics specialists across the global PwC network and collaborating on cross border engagements (if&nbsp;required)</li><li>Assisting&nbsp;in the preparation of pitches and presentations for new work</li><li>Performing research and participating in product development efforts for client engagement opportunities.&nbsp;</li></ul>GROW AS MUCH AS YOU DARE.&nbsp;&nbsp; We’re a team made for those who thrive on feedback, who are committed to learning by doing, and who see challenges as opportunities. What you bring to the team:&nbsp;&nbsp;&nbsp;<ul><li>Between&nbsp;2-5&nbsp;years working experience in a Big-4 or mid-tier professional&nbsp;services firm in the areas of&nbsp;Statutory, Tax Audit or Internal Audit,&nbsp;Forensic Investigations and Dispute Resolution, Business Recovery Services&nbsp;or other relevant offerings</li><li>Excellent academic&nbsp;track&nbsp;record&nbsp;including a&nbsp;bachelor's&nbsp;or postgraduate&nbsp;degree from a top-tier university in Accounting and Finance, Forensic Accounting, Economics, Engineering, Business Administration or&nbsp;other&nbsp;related field</li><li>An ACA, ACCA, CFE, CIA or equivalent qualification will be considered an asset.&nbsp;If not already in the process of obtaining an ACA/ACCA qualification, enrollment post-hiring is a must</li><li>A proficient user of MS Office (Excel, PowerPoint, Visio etc.) and genuinely interested to develop knowledge of D&amp;A tools (Power Query, Power Pivot, BI, Alteryx) and willing to develop these skills further</li><li>Strong analytical and problem-solving skills, a synthesizer with attention to detail and&nbsp;thinking outside the box&nbsp;mentality</li><li>Excellent organization skills to manage large volumes of information/data</li><li>Good report writing and data analysis skills</li><li>Highly motivated candidates with an inquisitive mindset and relentless appetite to solving important problems and finding facts</li><li>Ability to express ideas verbally and in writing, in a clear,&nbsp;concise&nbsp;and professional manner, in English &amp; in Greek</li><li>Experience in fraud investigations or design and testing of controls to prevent fraud&nbsp;risk or&nbsp;equivalent experience will be considered an asset but is not a prerequisite</li><li>Good understanding of financial risks, business processes, accounting document flows and internal controls</li><li>Military service fulfilled for candidates that are&nbsp;required to serve.&nbsp;</li></ul>&nbsp;BELONG, IN YOUR OWN WAY.&nbsp;&nbsp;&nbsp; We have created a workplace where we socialize, connect, learn,&nbsp;experiment,&nbsp;and create. We support each other and share what makes us different. A place where you can belong - just as you are.&nbsp;What’s&nbsp;in it for you:&nbsp;&nbsp;<ul><li>A hybrid working model and a competitive package that values your impact.</li><li>An advanced office space designed to inspire, innovate, and support more than just work.&nbsp;&nbsp;</li><li>Career acceleration with personalized growth opportunities that align with your goals—both globally and locally.&nbsp;&nbsp;</li><li>Well-being and balance through wellness initiatives, extra leave days, and continuous development that puts you first.&nbsp;&nbsp;</li></ul>&nbsp;We’re&nbsp;not for those who:&nbsp;&nbsp;<ul><li>Prefer predictable, routine work.&nbsp;&nbsp;&nbsp;</li><li>Avoid thinking critically&nbsp;and&nbsp;challenging the status quo.&nbsp;&nbsp;&nbsp;</li><li>Like working in isolation instead of dynamic teams.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Fraud & Forensics Experienced Professional

Today, the market for&nbsp;finance&nbsp;operating&nbsp;model reinvention&nbsp;through digital transformation&nbsp;&nbsp;is exploding, with organizations viewing the move to new systems as an opportunity to transform their operations,&nbsp;improve their processes&nbsp;and unlock commercial value. Our&nbsp;Finance Consulting&nbsp;team’s&nbsp;mission is to help organizations&nbsp;transform&nbsp;and reinvent&nbsp;the way they work,&nbsp;leveraging&nbsp;technology through a holistic, business-led approach that delivers tangible benefits and value. Our expanding team combines skills, knowledge, and&nbsp;expertise&nbsp;to offer our clients truly holistic solutions. We deliver differentiated, integrated services supported by our Technology, Change Management, Operations, and Tax &amp; IFRS colleagues. Together, we help clients achieve&nbsp;digitally enabled, strategic transformations in their operations.&nbsp;&nbsp;&nbsp;Due to the continuous growth of our&nbsp;team&nbsp;we are looking for&nbsp;Finance&nbsp;Consultants&nbsp;to join our firm&nbsp;in&nbsp;Athens.&nbsp;&nbsp;&nbsp;SOLVE WHAT OTHERS CAN’T.&nbsp;We’re working for something bigger than ourselves.&nbsp;You’ll&nbsp;be proud to be part of it. Your job description:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Contribute to fast-paced, client-facing projects that transform finance functions</li></ul><ul><li>Support the preparation of proposals, reports, presentations, and project deliverables</li></ul><ul><li>Learn how digital technologies are reshaping the CFO agenda and help clients modernize their&nbsp;finance&nbsp;operations</li></ul><ul><li>Gain exposure to key finance processes such as budgeting, reporting, and performance monitoring</li></ul><ul><li>Collaborate with experienced consultants to solve&nbsp;real business&nbsp;challenges — from strategy to execution</li></ul><ul><li>Participate in client meetings and discussions, gradually building your confidence and communication skills</li></ul><ul><li>Work in a team-oriented environment and benefit from coaching and mentoring by senior colleagues</li></ul><ul><li>Pursue opportunities to develop existing and new skills outside of your comfort zone</li></ul>&nbsp;GROW AS MUCH AS YOU DARE.&nbsp;&nbsp;&nbsp;&nbsp;We’re&nbsp;a team made for those who thrive on feedback, who are committed to learning by doing, and who see challenges as opportunities. What you bring to the team:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>0 - 3 years of working experience&nbsp;in&nbsp;finance functions&nbsp;including&nbsp;financial&nbsp;analysis, financial&nbsp;reporting&nbsp;and&nbsp;management reporting</li></ul><ul><li>Familiarity with&nbsp;reporting standards (e.g.&nbsp;IFRS), and the&nbsp;relevant&nbsp;accounting&nbsp;and consolidation&nbsp;cycle&nbsp;</li></ul><ul><li>Exposure in redesign of&nbsp;account hierarchies, financial&nbsp;statements&nbsp;or&nbsp;management&nbsp;accounts preparation&nbsp;</li></ul><ul><li>Exposure to finance systems or tools (e.g.&nbsp;SAP, Oracle,&nbsp;Consolidation/Reporting&nbsp;Platforms)&nbsp;will be considered&nbsp;an asset&nbsp;</li></ul><ul><li>A bachelor’s or master's degree in finance, accounting, economics, business, or a related field&nbsp;</li></ul><ul><li>Experience in documentation of business requirements&nbsp;and&nbsp;processes&nbsp;in relation to the implementation of a system&nbsp;will be highly regarded</li></ul><ul><li>A relevant professional qualification (e.g.&nbsp;ACA, ACCA, CFA) in progress or completed is a plus&nbsp;</li></ul><ul><li>Strong analytical,&nbsp;numerical&nbsp;and problem-solving skills&nbsp;</li></ul><ul><li>Excellent communication skills in both Greek and English, with the ability to clearly convey complex information in written and verbal form</li></ul><ul><li>A confident, positive attitude and a passion for delivering high-quality work, building strong relationships, working in diverse teams, and continuously learning&nbsp;</li></ul><ul><li>Fulfilled military obligations for male candidates</li></ul>&nbsp;BELONG, IN YOUR OWN WAY.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;We have created a circle of&nbsp;connection&nbsp;standing by each other, through every challenge and every win.&nbsp;What’s&nbsp;in it for you:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>A hybrid working model and a competitive package that values your impact.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>An advanced office space designed to inspire, innovate, and support more than just work.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Career acceleration with personalized growth opportunities that align with your goals—both globally and locally.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Well-being and balance through wellness initiatives, extra leave days, and continuous development that puts you first.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>We’re&nbsp;not for those who:&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Prefer predictable, routine work.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Avoid thinking critically and challenging the status quo.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Like working in isolation instead of dynamic teams.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Finance Consultants

We are looking for an ambitious and self-driven&nbsp;Experienced Private Clients Tax Advisor&nbsp;to join our&nbsp;team in Athens.&nbsp;&nbsp;You’ll&nbsp;work on high-impact projects, collaborate with industry leaders, and tackle&nbsp;real business&nbsp;challenges - all while learning, growing, and redefining&nbsp;what is&nbsp;possible.&nbsp;&nbsp;&nbsp;&nbsp;SOLVE WHAT OTHERS CAN’T&nbsp;&nbsp;We’re&nbsp;working for something bigger than ourselves.&nbsp;You’ll&nbsp;be proud to be part of it.&nbsp;&nbsp;&nbsp;Your job description:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Being member of the Private Client Team&nbsp;</li></ul><ul><li>Take responsibility for the delivery of tasks, as directed by project managers&nbsp;</li></ul><ul><li>Exercise professional judgment in performing the tasks assigned&nbsp;</li></ul><ul><li>Interact effectively with clients,&nbsp;in order to&nbsp;understand their needs and respond to queries&nbsp;in a timely manner&nbsp;</li></ul><ul><li>Build long term relationships with clients&nbsp;in order to&nbsp;enhance client satisfaction&nbsp;</li></ul><ul><li>Seeking opportunities to develop own&nbsp;expertise&nbsp;by taking on greater responsibility and/or more technically demanding tasks&nbsp;</li></ul>&nbsp;&nbsp;GROW AS MUCH AS YOU DARE.&nbsp;&nbsp;We’re&nbsp;a team made for those who thrive on feedback, who are committed to learning by doing, and who see challenges as opportunities. What you bring to the team:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Bachelor&nbsp;degree from Economics, or Accounting &amp; Finance, from a Greek University;&nbsp;</li></ul><ul><li>2-5&nbsp;years&nbsp;of&nbsp;previous&nbsp;working experience for the&nbsp;Experienced Associate&nbsp;position in the private client practice;&nbsp;</li></ul><ul><li>Master’s degree in Taxation&nbsp;or other Professional Qualification (ACCA) will be considered a strong asset;&nbsp;</li></ul><ul><li>Willingness to work under pressure and meet tight deadlines;&nbsp;</li></ul><ul><li>A confident and positive attitude, focused on teamwork and communication with colleagues and clients;&nbsp;</li></ul><ul><li>Commitment to providing quality work and building strong working relationships with clients and colleagues;&nbsp;</li></ul><ul><li>Experience in&nbsp;handling&nbsp;tax compliance projects and&nbsp;addressing daily challenges&nbsp;of our clientele&nbsp;(annual and special tax filings, special tax regimes applications, relocation projects)&nbsp;</li></ul><ul><li>Ability to express ideas verbally and in writing, in a clear,&nbsp;concise&nbsp;and professional manner (both in English and Greek);&nbsp;</li></ul><ul><li>Military services fulfilled&nbsp;</li></ul>&nbsp;BELONG, IN YOUR OWN WAY.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We have created a workplace where we socialize, connect, learn,&nbsp;experiment,&nbsp;and create. We support each other and share what makes us different. A place where you can belong - just as you are.&nbsp;What’s&nbsp;in it for you:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>A hybrid working model and a competitive package that values your impact&nbsp;&nbsp;&nbsp;</li></ul><ul><li>An advanced office space designed to inspire, innovate, and support more than just work&nbsp;</li></ul><ul><li>Career acceleration with personalized growth opportunities that align with your goals—both globally and locally&nbsp;&nbsp;</li></ul><ul><li>Well-being and balance through wellness initiatives, extra leave days, and continuous development that puts you first&nbsp;&nbsp;&nbsp;</li></ul>We’re&nbsp;not for those who:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Prefer predictable, routine work&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Avoid thinking critically and challenging the status quo&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Like working in isolation instead of dynamic teams&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>

Experienced High Net Worth Individuals Tax Advisor

If you are an&nbsp;EU Innovation Project Consultant, problem solver with motivation to learn, someone willing to collaborate with different teams across PwC Greece, a good communicator with high emotional intelligence and someone willing to take ownership beyond the obvious, then you are the one!&nbsp;Due to the continued growth of our practice, we are now looking for an EU Innovation Project Manager, who will work independently and/or as a team leader to identify and secure new consultancy assignments, grant opportunities and strategic partnership collaboration in the EU research and innovation industries. The domains of the team's expertise vary between Health, Digital, IoT, Energy, Renewables, Social Commitment, Defense and Environment.&nbsp;He/She will be responsible for numerous aspects of the business development namely in the consulting services field, including the coordination/management of the current Framework Contracts. &nbsp;SOLVE WHAT OTHERS CAN’T.  &nbsp;We’re working for something bigger than ourselves. You’ll be proud to be part of it. Your job description: &nbsp;<ul><li>Manage and lead the identification, deployment and development of commercial bids and expressions of interest.&nbsp;</li><li>Work closely with all involved project leads, partners and teams to map out adequate bid activities, possible collaborations and partnerships, and set out the timelines for bid proposals. &nbsp;</li><li>Refer to the Director for EU Funding and to Senior Project Managers to ensure robust organizational compliance is demonstrated based on clients’ requirements and profile.&nbsp;</li><li>Prepare and oversee the entire proposal file for “technical assistance” projects financed by the European Commission (EC) and/or other International/EU Financing Institutions (i.e. World Bank, EIB, EBRD).&nbsp;</li><li>Coordinate any recruitment process during the preparation of the relevant proposals/funded projects and supervise the team till the finalization of the tender/Grant proposal.&nbsp;</li><li>Establish and develop connections with stakeholders and partners in order to expand the company’s network and further build on new/future customers and collaborators liaisons.&nbsp;</li></ul> GROW AS MUCH AS YOU DARE.  &nbsp;We’re a team made for those who thrive on feedback, who are committed to learning by doing, and who see challenges as opportunities. What you bring to the team: &nbsp;<ul><li>Required to have a long experience as an innovation manager with proven track record in proposal preparation and writing coordination, consortium building, established network in this sector, along with experience in exploitation and impact maximization of EU Security/ Defense Applications projects.&nbsp;</li><li>Expertise in proposals for FP7, H2020, EDF and Horizon Europe, with verified success in preparing and winning bids.&nbsp;</li><li>Insightful knowledge and expertise in matching needs with adequate funding opportunities.&nbsp;</li><li>Excellent communication skills, using a range of written and oral techniques to communicate with internal and external stakeholders. &nbsp;</li><li>Ability to multi-task, working on multiple projects simultaneously under tight deadlines and motivated to work efficiently to an agreed timeline.&nbsp;</li><li>Team management skills and ability to motivate and enable teams with different skill sets to meet deliverables.&nbsp;</li><li>Existing network and contacts liaisons with Industry and Academia located in several EU countries; with the ability to identify and mobilize potential partners. &nbsp;</li></ul> We look for people who bring something distinct to our work. Our Associates join us from a range of backgrounds, but all are intellectually curious and highly motivated. We also look for people who bring something more to our work than their academic credentials. For example, the self-discipline and team-working skills that stem from a sporting background; or leadership qualities gained through work experience. &nbsp;As an Associate, you’ll be able to exercise commercial awareness, analytical and interpersonal skills in your day-to-day work. Over time, you’ll build the confidence and credibility to present your opinions to clients and senior stakeholders. &nbsp;BELONG, IN YOUR OWN WAY.  &nbsp; We have created a circle of connection standing by each other, through every challenge and every win. What’s in it for you: &nbsp;<ul><li>A hybrid working model and a competitive package that values your impact.  &nbsp;</li><li>An advanced office space designed to inspire, innovate, and support more than just work. &nbsp;</li><li>Career acceleration with personalized growth opportunities that align with your goals—both globally and locally.  &nbsp;</li><li>Well-being and balance through wellness initiatives, extra leave days, and continuous development that puts you first. &nbsp;</li></ul>  We’re not for those who: &nbsp;<ul><li>Prefer predictable, routine work.  &nbsp;</li><li>Avoid thinking critically and challenging the status quo.  &nbsp;</li><li>Like working in isolation instead of dynamic teams. &nbsp;</li></ul>

EU Innovation Project Consultant

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

Are you ready to be the go-to support for all financial operations across our network? As a Finance Network Support Associate, you'll handle invoicing, account reconciliations, ERP records, financial disputes, and partner transitions with ease.&nbsp;Your day to day will include:<ul><li>Handling agent resignation/replacement processes, ensuring credit clearance</li><li>Responding to financial queries and tickets from the retail network, supporting agents</li><li>Preparing quarterly reports and bad debt provisions based on business criteria</li><li>Assisting teams with credit-related documentation (Litigation, Retail)</li><li>Preparing invoicing for OPAP services, including service and construction costs</li><li>Calculating payment schedules and managing loans according to credit policy</li><li>Reconciling agents' accounts with OPAP systems and resolving credit issues</li><li>Participating in User Acceptance Tests for credit systems as needed</li></ul>&nbsp;What you need to succeed:<ul><li>BSc in Finance, Business, or relevant field</li><li>2+ years of experience in the collection or accounting operations</li><li>Good knowledge of the collection processes and techniques</li><li>Good knowledge of OPAP commercial processes</li><li>Very good knowledge of retail network operations and particularities</li><li>Knowledgeable in ERP systems, especially SAP</li><li>Negotiation and influencing skills and results oriented mentality</li><li>Strong organizational skills with high attention to detail</li><li>Ability to work effectively under pressure</li><li>Team player with strong collaboration skills</li><li>Very good communication skills both in English and Greek languages (written and oral)</li><li>Proficient user of MS Office (Word, Excel, PowerPoint), especially Excel</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Finance Network Support Associate (Fixed Term) (3689)

Get ready to dive deep into data and unlock its power to drive business insights and decisions! Join our dynamic team as a BI &amp; Analytics Engineer, where you'll be designing, managing, monitoring, and securing our BI &amp; Analytics solutions, using innovative tools &amp; technologies.&nbsp;Your day to day will include:•&nbsp;&nbsp; &nbsp;Participating in the design and implementation of OPAP Data Warehouse components, data marts, ETL procedures, reports, and dashboards •&nbsp;&nbsp; &nbsp;Analyzing business requirements and system functions and developing a solid understanding of OPAP products and operations •&nbsp;&nbsp; &nbsp;Contributing to Data Governance processes, focusing on data quality throughout the lifecycle •&nbsp;&nbsp; &nbsp;Participating in Unit Testing cycles and supporting QA processes •&nbsp;&nbsp; &nbsp;Leveraging available tools and techniques tools to consolidate information from various data sources for decision support •&nbsp;&nbsp; &nbsp;Performing maintenance activities and troubleshooting incidents in Data Warehouses •&nbsp;&nbsp; &nbsp;Diagnosing and resolving problems in BI &amp; Analytics areas to improve department efficiency •&nbsp;&nbsp; &nbsp;Ensuring compliance with regulatory standards and Data Protection guidelines •&nbsp;&nbsp; &nbsp;Documenting BI applications and providing training and support to end users for accurate utilization •&nbsp;&nbsp; &nbsp;Enabling business users to utilize self-service tools for uncovering insights and supporting daily tasks&nbsp;What you need to succeed: •&nbsp;&nbsp; &nbsp;BSc degree in Computer Science, Information Technology, or another relevant field. A MSc degree in relevant topic is desirable •&nbsp;&nbsp; &nbsp;2+ experience in analysis, design, development, testing &amp; support of large-scale BI projects •&nbsp;&nbsp; &nbsp;Κnowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems &amp; business concepts is a plus&nbsp; •&nbsp;&nbsp; &nbsp;Experience in OPAP favorite Microsoft based ETL tools on Cloud or on-premises infrastructures •&nbsp;&nbsp; &nbsp;Experience in Report/Dashboard design and multidimensional analysis using tools such Microsoft SSAS/SSRS, Power BI or similar •&nbsp;&nbsp; &nbsp;Experience with Cloud-based platforms for Big Data &amp; Analytics (Azure/PowerBI). •&nbsp;&nbsp; &nbsp;Data Science fundamentals and familiarity with common tools (Python, R, DataBricks, etc) is desirable •&nbsp;&nbsp; &nbsp;Good knowledge of OPAP operating systems and infrastructure is desirable •&nbsp;&nbsp; &nbsp;Strong analytical skills •&nbsp;&nbsp; &nbsp;Effective organizational and planning skills to deal with a variety of projects •&nbsp;&nbsp; &nbsp;Team player with excellent communication and presentation skills&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

BI & Analytics Engineer (3667)

As an Online Operations Associate, you'll help handle and improve our daily online operations, ensuring everything runs smoothly and our customers have a great experience. Your focus will be on streamlining processes, boosting customer satisfaction, and making sure we stay on track with all the necessary regulations!&nbsp;Your day to day will include:<ul><li>Creating and updating operational processes for online products to meet customer satisfaction, compliance, and legal standards</li><li>Streamlining verification workflows, identifying areas for further improvement.</li><li>Tracking the execution of campaigns and communication plans to enhance customer awareness</li><li>Collaborating with internal teams to implement new online features, including payment methods, verification processes etc.</li><li>Reviewing KYC background checks for new registrations, speeding up the verification process while ensuring compliance with regulations</li><li>Monitoring competition in online gaming operations and verification processes</li><li>Monitoring Robotic Process Automation (RPA) projects and reporting on production/UAT incidents to ensure timely resolution with minimal impact on operations</li></ul>&nbsp;What you need to succeed:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>1-2 years of relevant experience, preferably in the gaming industry</li><li>Knowledge of trends in sports betting, casino, and lotteries is a plus</li><li>Strong customer service skills with a focus on building lasting customer relationships</li><li>Critical thinking abilities, with quick decision-making skills in real-time situations</li><li>Strong planning, organizational, and attention-to-detail skills</li><li>Good analytical and problem-solving abilities</li><li>Proficient in Microsoft Office</li><li>Fluent in English, both written and spoken</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Online Operations Associate (3670)

Do you love helping people grow? As a Learning &amp; Development Specialist, you will play a key role in shaping our people’s growth journey. You will contribute to the design and implementation of impactful training programs and development initiatives that support upskilling and reskilling, aligned with our strategic goals and evolving business needs.&nbsp;Your day to day will include:<ul><li>Participating in the design of training plans and materials (seminars, workshops, e-learning) based on business needs.</li><li>Facilitating and ensuring smooth execution of training programs (e.g., induction, workshops, teambuilding).</li><li>Supporting vendor selection and coordinating training delivery.</li><li>Monitoring training activities and preparing reports.</li><li>Analyzing feedback to improve course content and design.</li><li>Overseeing training platforms and suggesting UX improvements.</li><li>Generating reports, identifying gaps, and recommending improvements.</li><li>Assessing team needs and proposing targeted training initiatives.</li><li>Analyzing role and level data to suggest learning paths.</li><li>Preparing platforms and organizing outputs for succession planning.</li><li>Creating communication materials to promote L&amp;D initiatives.</li><li>Managing all administrative tasks related to training programs and events.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Business Administration or relevant field; Master’s degree in HR Management will be considered an asset</li><li>3-5 years of hands-on experience&nbsp;in L&amp;D operations</li><li>Very good knowledge of training, development and talent management process and methods</li><li>Familiarity with LMS &amp; HRMS systems</li><li>Strong communication and presentation skills&nbsp;</li><li>Excellent verbal and written communication, as well as presentation skills, both in English and Greek language</li><li>Advanced MS Office knowledge</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

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