Πληροφορική

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Κέντρο Εξυπηρέτησης / Call Center

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Άλλο

Ανθρώπινο Δυναμικό / HR

Δημοσιογραφία / ΜΜΕ

Νομικές Υπηρεσίες

Γραμματειακή Υποστήριξη

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Ναυτιλία

Τέχνες / Πολιτισμός

Επαγγέλματα Υγείας

Τηλεπικοινωνίες

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Are you a detail-oriented professional with a passion for numbers? As a Tax Specialist, you'll ensure accurate and timely calculation and submission of monthly and annual tax obligations for OPAP Group, keeping us compliant with tax legislation and regulatory requirements.&nbsp;Your day to day will include:&nbsp;<ul><li>Monitoring changes in tax legislation and updating the Tax Manager on potential impacts to OPAP Group</li><li>Supporting the interpretation of tax regulations and proposing initiatives to optimize tax impact on business results</li><li>Ensuring accurate tax calculations and representations in the development of new products and services</li><li>Calculating, preparing, and submitting tax obligations on time in compliance with tax legislation</li><li>Managing accurate tax payments, refunds, and ensuring compliance with requirements</li><li>Preparing and issuing timely tax certifications in line with business and tax needs</li><li>Assisting internal and external auditors with necessary support and information during audits</li><li>Preparing and submitting regular and ad-hoc tax reports as requested by management or regulators</li></ul>&nbsp;&nbsp;What you need to succeed:&nbsp;&nbsp;<ul><li>BSc degree in Accounting, Business Administration, or any related Finance field</li><li>4+ years of working experience in accounting or tax management&nbsp;</li><li>Very good knowledge of bookkeeping procedures</li><li>Solid numerical and reporting skills</li><li>Familiarity with accounting software packages (ideally SAP S4HANA)</li><li>Very good organizational and time management skills</li><li>A high degree of accuracy, meticulous attention to detail, and a systematic approach</li><li>Team player with strong collaboration skills</li><li>Excellent knowledge of MS Office, especially Excel&nbsp;</li><li>Very good communication skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Tax Specialist (3587)

As a Technology &amp; Digital Compliance Specialist, you will be responsible for assessing the compliance of IT operations, systems, and business controls against established processes and procedures. You will also produce detailed reports and provide technical consultations to business owners, supporting the implementation of solutions and mitigation actions to ensure alignment with OPAP’s frameworks and standards. Your day to day will include:&nbsp;<ul><li>Proposing the scope, process, and methodology for IT process assessments according to Cyber Security requirements and standards, ensuring alignment with the ISMS framework, industry best practices, and Corporate Security Policy</li><li>Reviewing IT processes and procedures to assess compliance with security protocols and standards, identifying areas of risk and non-compliance, evaluating business control deficiencies, performing root cause analysis, and collaborating with business owners for improvement action</li><li>Reviewing change requests on systems and applications from Technology &amp; Digital Teams, coordinating the assessment of their impact on existing operating systems and infrastructure, and validating proper controls for code and product releases to production</li><li>Collaborating with Business and Technical owners to develop remediation strategies and mitigation actions addressing deficiencies in internal IT controls and operating risks, and creating audit tests to continuously monitor the effectiveness of internal controls</li><li>Validating user access to applications and systems according to standards, collaborating with IT engineers to tie code changes to specific enhancements and production releases, confirming and following up on the execution of change plans, and responding to ad-hoc assignments to meet business needs</li><li>Collaborating with external and internal auditors for IT process assessments, providing necessary support for audits, reviewing potential findings, and working with business &amp; technical owners on mitigation actions</li></ul> What you need to succeed:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or related field (or equivalent work experience)&nbsp;</li><li>2+ years of experience in Cyber and Information Security. Work experience in the gaming industry will be considered as an asset</li><li>Familiarity with DevSecOps and Security Architecture principles would be a plus</li><li>Understanding of Cyber and Information Security frameworks, standards and best practices</li><li>Good knowledge of corporate and gaming applications</li><li>Knowledge of secure software development practices and tools</li><li>Relevant professional certifications in Cyber Security would be a plus</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities.</li><li>Strong communication and presentation skills with focus on the customer.</li><li>High achiever and results oriented mentality.</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

Technology & Digital Compliance Specialist (3591)

As a Senior Lawyer you will be providing legal advice and consultation for the business operations of the assigned area of responsibility and handling the execution of legal actions for the avoidance of potential legal risks and the protection of OPAP Group interests.&nbsp;&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Ensuring Corporate and Network Compliance with the applicable legal and regulatory framework.•&nbsp;&nbsp;&nbsp;Monitoring and following-up all changes in the framework, assessing its impact for the company’s business and informing the relevant parties, providing legal counseling where required.&nbsp;•&nbsp;&nbsp;&nbsp;Providing accurate and timely legal advice to business stakeholders on a variety of legal topics.•&nbsp;&nbsp;&nbsp;Identifying areas of legal risk and proposes actions for mitigation.•&nbsp;&nbsp;&nbsp;Offering legal review, support, and advice for communications and documents related to sensitive or high-impact issues, identifying legal or business implications and providing suitable consultation.•&nbsp;&nbsp;&nbsp;Providing legal support to the relevant teams on day-to-day issues in conformity with the current legal and regulatory framework.•&nbsp;&nbsp;&nbsp;Developing and improving policies, processes and procedures.•&nbsp;&nbsp;&nbsp;Processing cases for termination of agency contracts and preparing the relevant extrajudicial termination notices.•&nbsp;&nbsp;&nbsp;Undertaking and managing ad hoc projects concerning legal, regulatory and compliance issues.&nbsp;What you need to succeed•&nbsp;&nbsp;&nbsp;Bachelor’s degree in law (LLB) and MSc in Commercial and/or Civil Law•&nbsp;&nbsp;6+ years of respective experience as a lawyer within a large organization or a prominent law firm•&nbsp;&nbsp;&nbsp;Strong communication, negotiation &amp; influencing skills•&nbsp;&nbsp;&nbsp;Creative problem solving – ability to handle complex legal issues•&nbsp;&nbsp;&nbsp;Excellent knowledge of Greek &amp; English&nbsp;&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Lawyer (3589)

Do you enjoy turning data into real business impact? As an Online Data Analytics &amp; Insights Specialist, you’ll use advanced analytics and machine learning to uncover insights from online customer data, helping shape decisions and drive value through a deeper understanding of customer needs and behavior.&nbsp;Your day to day will include:<ul><li>Conducting deep-dive data analyses to provide insights into customer behaviors</li><li>Focusing on key business areas such as Customer Acquisition, Retention, Spend, Frequency of Play, and Game Preferences</li><li>Building predictive models using machine learning techniques such as segmentation (clustering), classification (propensity), forecasting (time series), and recommendation engines</li><li>Testing accuracy and business relevance of data tables designed and developed to support online data systems</li><li>Measuring website performance by analyzing traffic funnels and supporting product development and optimization through digital analytics</li><li>Processing data and programming using SQL, while performing data modeling in Python/PySpark within the Azure Databricks environment</li><li>Creating data visualizations and automating reporting primarily through Power BI or Tableau for recurring reports, and Excel or PowerPoint for ad hoc analysis</li><li>Utilizing digital analytics tools such as Google Analytics, BigQuery, and Looker Studio for reporting (not mandatory knowledge to begin with)</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Mathematics, Computer Science, Digital Analytics or Business Analytics. MSc in relevant topic is preferred</li><li>2+ years of hands on experience in data mining and analysis of big data in Gaming, digital marketing, ecommerce in large complex organizations, e.g. Telecomms, Banking, Retail etc.</li><li>Excellent knowledge of SQL and Python for programming, Excel and Power BI for data visualization and Azure Databricks for data modeling is a nice-to-have</li><li>Proven track record in analyzing big customer data and providing actionable insights</li><li>Business acumen and ability to communicate complex concepts in a simplified manner so as to be easily consumed by non data experts</li><li>Adaptability to changing requirements and situations</li><li>Excellent command of the English language (oral and written)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Online Data Analytics & Insights Specialist (3592)

Are you passionate about creating seamless and impactful digital experiences? As a UX Product Designer, you’ll collaborate with cross-functional teams to innovate and design user-centric solutions from ideation to delivery, ensuring designs align with business objectives, user needs, and industry-leading design standards. If you thrive on creativity and technical excellence, we want you!&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Converting business ideas into user experience solutions such as User flows, wireframes, prototypes &amp; designs that lead to intuitive digital experiences•&nbsp;&nbsp;&nbsp;Designing and developing UX flows and UI components for digital products, platforms, websites, and native environments•&nbsp;&nbsp;&nbsp;Facilitating the client’s product vision by researching and providing ideas to support products’ digital engagement•&nbsp;&nbsp;&nbsp;Understanding digital analytics (quantitative) &amp; UX Research (qualitative) data to analyse users’ behavior and propose optimizations•&nbsp;&nbsp;&nbsp;Monitoring UI/UX effectiveness and practicality, proposing and applying improvements based on the latest market trends and user feedback•&nbsp;&nbsp;&nbsp;Presenting in detail the UX solutions&amp; proposals by providing all necessary details to all stakeholders•&nbsp;&nbsp;&nbsp;Making strategic design and user-experience decisions related to core and new functions and features, while championing new ideas and concepts•&nbsp;&nbsp;&nbsp;Producing relevant UX specifications and guidelines per user journey, while monitoring and validating adherence to digital brand guidelines across all sites What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;BSc in UX Design, Frontend Development or equivalent. MSc is relevant topic is desirable•&nbsp;&nbsp;&nbsp;3 + years of experience in UX product design &amp; UI design•&nbsp;&nbsp;&nbsp;Proven working experience in UX projects with a strong understanding of usability methods and UX research tools•&nbsp;&nbsp;&nbsp;Hands-on development of digital marketing solutions and digital creative content•&nbsp;&nbsp;&nbsp;Familiarity in HTML5, CSS &amp; SVG animation languages/tools•&nbsp;&nbsp;&nbsp;Robust experience in designing interfaces using design software (e.g., Figma, Adobe Creative Suite)•&nbsp;&nbsp;&nbsp;Strong understanding of new technologies and how they can be applied to design. Knowledge of the digital ecosystem, digital functions, and relevant applications•&nbsp;&nbsp;&nbsp;Strong organizational skills and ability to handle multiple projects in parallel•&nbsp;&nbsp;&nbsp;Self-motivated, ability to work effectively under pressure and meet strict deadlines•&nbsp;&nbsp;&nbsp;Innovative thinking and flexibility/adaptability to changing requirements and priorities•&nbsp;&nbsp;&nbsp;Very good communication and presentation skills•&nbsp;&nbsp;&nbsp;Excellent command of both Greek and English languages•&nbsp;&nbsp;&nbsp;Team spirit, customer focus, and results-oriented mentality&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>

UX Product Designer (3585)

We’re looking for a Service Delivery Sr. Specialist to join our Technology &amp; Digital Team and drive the success of our Lotteries, Passives, and VLTs products. In this role, you'll bridge business needs and technical solutions, manage third-party integrations, and coordinate resources to ensure successful project delivery. Your day to day will include:<ul><li>Clarifying and translating business needs into technical specifications (SoW) and business analysis artifacts (e.g., data flows, user stories, workflows)</li><li>Collaborating with Technology stakeholders to define the most suitable solutions, project scope, and plans according to technology standards</li><li>Recommending new features, optimizations, and integrations of existing systems to enhance efficiency</li><li>Identifying and communicating scope/quality risks within the project stream</li><li>Acting as a liaison between Technology, Business, and vendors, facilitating communication and issue resolution</li><li>Reviewing project deliverables, supporting testing cycles, and ensuring compliance with requirements</li><li>Designing and configuring small-scale improvements, reports, and integration points for existing systems or applications</li><li>Monitoring system efficiency, escalating risks, and coordinating maintenance and troubleshooting</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic is desirable</li><li>6+ years’ experience in business or functional analysis for large scale technology projects in complex business environments</li><li>Experience in Project Management and/or Solution Design is desirable</li><li>Understanding of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts would be an advantage</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Experience in designing application integrations</li><li>CBAP/CCBA or PMI-PBA certifications would be a plus&nbsp;</li><li>Excellent analytical, organizational and time management skills</li><li>Innovative thinking and flexibility/ adaptability to changing requirements and priorities</li><li>Strong communication skills and customer focus</li><li>High achiever and results oriented mentality</li><li>Teamwork and cooperation</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

Service Delivery Sr. Specialist (Lotteries, Passives & VLTs) (3564)

As a Sr. Strategic Research professional, you’ll analyze market trends, assess financial opportunities, and provide strategic insights that shape key business decisions. Your expertise will guide leadership in making data-driven choices that fuel growth and innovation.&nbsp;Your day to day will include:&nbsp;<ul><li>Monitoring key market metrics and financial indicators in Greece and internationally to identify trends relevant to the company</li><li>Performing in-depth analysis and preparing analytical reports using macros and statistical tools to provide market insights to management</li><li>Analyzing local and international market trends, regulatory changes, and competitive developments to assess the investment environment at macro and micro levels</li><li>Developing and applying advanced economic, statistical, and financial models to project market changes and support corporate finance initiatives</li><li>Providing financial argumentation and consulting on license renewals, arbitration cases, and damage assessments</li><li>Preparing management presentations to communicate financial findings from strategic research projects</li><li>Evaluating potential strategic investments and conducting feasibility studies based on market data and projections, providing recommendations to management</li><li>Working closely with external stakeholders, including consultants and industry experts, for specialized strategic projects</li></ul>&nbsp;What you need to succeed:&nbsp;&nbsp;<ul><li>BSc in economics, finance, statistics, computer science, or related field.&nbsp;MSc in Finance will be considered as an asset</li><li>4+ years&nbsp;of experience in financial analysis within consulting/private equity/brokerage firm/investment banking service</li><li>CFA certification of level 2 and above,&nbsp;will be considered as an asset</li><li>Strong understanding of macroeconomics, capital markets trends, competitor activities, industry dynamics, and customer trends</li><li>Expertise in financial modeling &amp; financial forecasts</li><li>Ability to construct valuation models from scratch (DCF, multiples etc.)</li><li>Proficient user of Bloomberg and/or Capital IQ, Reuters</li><li>Strong numerical, analytical, and conceptual thinking skills</li><li>High level of accuracy and attention to detail</li><li>Team player with strong collaboration skills</li><li>Proficient user of MS office; expertise in advanced Excel functions</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Sr. Strategic Research Analyst (3544)

Join our Network Development Team as Network Planning Specialist. In this role, you will analyze market and network data to uncover growth opportunities and recommend strategies for development and optimization. Your insights will drive the effective placement of OPAP products and services, enhancing our physical footprint and overall performance!&nbsp;&nbsp;Your day to day will include:<ul><li>Contributing to the design and updating of the x-channel network development strategy (OS, PS, Tora, HL), proposing the most profitable network changes (relocations, renovations, new stores, etc.) to drive decisions on network growth and ensuring proper customer experience</li><li>Analyzing and assessing geospatial data and market trends to support network analysis and physical footprint optimization, using GIS tools and identifying opportunities for growth</li><li>Challenging the status quo in certain areas by exploring ways to increase product presence and ensure optimum placement</li><li>Monitoring the implementation of Network Development KPIs, measuring the upside of network changes, and fine-tuning the methodology used accordingly</li><li>Scouting and evaluating available properties in targeted areas through coordination with real estate agents and local field visits, supporting the implementation of the network development strategy in alignment with the sales team and interested agents</li><li>Supporting sales teams and agents by issuing the necessary documents from urban planning offices through online applications or onsite visits.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Statistics, Information technology, Business Administration, Engineering, Mathematics, or Finance</li><li>3+ years of hands-on experience in data analytics, statistics, network planning and reporting</li><li>Very good communication and interpersonal skills</li><li>Analytical and conceptual thinking</li><li>Ability to prioritize effectively and multi-task</li><li>Problem solving and flexibility</li><li>Achievement orientation&nbsp;</li><li>Teamwork and cooperation</li><li>Knowledge of geodata analysis tools or ArcGis will be considered as a plus</li><li>Advanced communications skills both in Greek &amp; English language&nbsp;</li><li>Solid MS Office skills (Word, Excel, PowerPoint)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!&nbsp;

NW Development Specialist (3529)

Your day to day will include:<ul><li>Cooperating with all OPAP teams and subsidiaries to identify, analyze, design, and understand procurement needs.</li><li>Supporting the consolidation of purchase needs and seeking synergies to reduce costs through economies of scale.</li><li>Searching the market for vendors that meet OPAP's criteria and providing alternatives to satisfy procurement needs.</li><li>Developing RFPs based on technical requirements, market trends, and business standards.</li><li>Contributing to the evaluation and assessment of RFPs, identifying concerns, proposing mitigation strategies, and selecting the preferred vendor.</li><li>Evaluating and negotiating commercial proposals, collaborating with business units and legal teams for contract signing that protects OPAP's interests.</li><li>Executing and monitoring the procurement plan, following up on agreements, ensuring timely material delivery, and managing ERP processes for approval and reporting.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BEng or BSc degree in IT, Business, Logistics or other related fields</li><li>3+ years of relevant experience in the Procurement field</li><li>Knowledge of IT hardware field (servers, networking equipment, storage devices, etc.) and current industry trends</li><li>Understanding of Procurement procedures and standard contractual terms and conditions</li><li>Excellent knowledge in SAP S/4HANA, specifically in modules related to procurement, inventory and reporting</li><li>A working knowledge of finance and/or accounting in terms of budgeting, cost mgt, financial accounting, risk management, etc. would be nice to have&nbsp;</li><li>Good knowledge of vendor sourcing practices (researching, evaluating and liaising with vendors)</li><li>Solid communication and negotiation skills</li><li>High numerical and critical thinking&nbsp;</li><li>High level of accuracy, good attention to detail, methodical approach</li><li>Strong communication and presentation skills both in Greek and English languages</li><li>Good knowledge of MS Office, particularly in MS Excel</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Procurement Specialist

Your day to day will include:<ul><li>Monitoring the daily performance and operation of systems, terminals, retail equipment, and network infrastructure to resolve issues and minimize downtime</li><li>Handling technical problems reported via OPAP ITSM and coordinating with vendors to resolve issues in gaming, betting apps, and communication circuits</li><li>Executing Central Information Systems operations using scripts or command line to ensure smooth gaming and betting platform functionality</li><li>Addressing hardware and platform-related issues raised by OPAP corporate operations, prioritizing and resolving them per established processes</li><li>Escalating incidents when necessary, assisting in investigations to reduce downtime, and keeping users updated on procedures</li><li>Maintaining documentation and incident reports, including problem details and resolutions, to prevent future issues</li><li>Coordinating technical issue resolution by mentoring junior engineers in incident management tasks</li><li>Identifying missing IT Operations processes and taking initiative in drafting, communicating, and improving them, including automating existing TOC processes through applications/scripts</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology</li><li>4+ years of working experience in a customer support field, preferably technical</li><li>Help-desk exposure in the provision within a corporate environment&nbsp;</li><li>Knowledge of the practices, processes and general standards for the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools&nbsp;</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Effective communication and good team player with strong customer service culture</li><li>Excellent organizational skills and prioritization skills&nbsp;</li><li>Excellent written and oral communication skills both in Greek and English</li><li>Availability to work on shifts 24/7/52</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Θέσεις Εργασίας Αττική - Σελίδα 5

tax specialist (3587)

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technology & digital compliance specialist (3591)

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lawyer (3589)

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online data analytics & insights specialist (3592)

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ux product designer (3585)

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service delivery sr. specialist (lotteries, passives & vlts) (3564)

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sr. strategic research analyst (3544)

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nw development specialist (3529)

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procurement specialist

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senior toc engineer

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